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"First time in turks beautiful beaches. Great service from the bars Keisha, Scott, Sky. Not too many options with activities same music playing on a ... " More

By a verified traveller on Fri 03 Sep 2021

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Hotel Description

All-inclusive beachfront property with 5 restaurants

On the beach

Stay at this Providenciales property and you'll be within half a mile (1 km) of Grace Bay Beach and 2 miles (3 km) of Salt Mills Plaza. The Regent Village Shopping Mall and Coral Gardens Reef are also within 2 miles (3 km).

All-inclusive

A full-service spa, 5 restaurants, and an outdoor pool are all featured at this smoke-free property. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. There's fun for all ages with a free kid's club and a children's pool, and barbecue grills are available on site.

Free WiFi, balconies

Featuring conveniences like refrigerators and microwaves, the 120 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Free minibar items, balconies, and DVD players are also available.

Studio, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$606* Per night/room 26 Oct. - 27 Oct.

Deluxe Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Bedroom Ocean Front

Bed Count 1 King Bed Maximum Occupancy 6 Max

1 Bedroom Garden View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe 2 Bedroom Ocean Front

Bed Count 1 King Bed Maximum Occupancy 6 Max

4 Bedroom Beachfront King Penthouse

Bed Count 4 King Beds Maximum Occupancy 12 Max

Alexandra Resort - ALL-INCLUSIVE ratings based on 39 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Alexandra Resort - ALL-INCLUSIVE

Everyone (22) Couples (10) Family (5)
4 out of 5
Third time to this resort. Liked the many improvements. More restaurants, better food, better service, more activities ,new beach loungers, beach bar, Staff were excellent. Was upgraded to 2 bedroom beachfront suite. What a bonus! Overall everything was great. Improvements Food at resort and Blue Haven could be better. Beach house was excellent. You are advertising this as a luxury resort. Also while the entertainment was good (band) they were playing every night almost . It got very repetitive. Overall this resort is going in the right direction. I will return and will tell friends if they are going to Turk and Caicos to consider it

Posted by on 3 Apr. 2020

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Comment from Hotel Management

5 Apr. 2020 by GSM

Dear Valued Guest, Thank you for having chosen to vacation with us at the Alexandra Resort and for taking the time to post this positive review of your recent experience. We truly appreciate the feedback and will use this as a tool to improve in areas that we fall short. Thank you for your promotion and patronage, we certainly look forward to welcoming you back to the Alexandra Resort, you home away from home Warmest regards, Phillipa H.

5 out of 5
Unbelievable trip. Best Caribbean trip ever. The entertainment staff were absolutely exceptional. Never been to a property that had this position and we loved it. Our son made some great friends with the entertainment staff, and has memories that will last a lifetime. My son admires Yoshi and he has had such a positive impact on my son not only on this vacation but in his future life. He’s a great role model. These young adults work hard and do a great job with a smile on their faces always. Jayana was always very pleasant and full of energy and fun to be around.

Posted by on 3 Feb. 2020

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Comment from Hotel Management

4 Feb. 2020 by GSM

Dear Denise, Thank you for having chosen to vacation with us here at the Alexandra Resort and for taking the time to post this very positive review of your recent experience. We truly value your feedback and look forward to hosting you on your next visit to the Turks and Caicos Islands! Warmest regards, Phillipa H.

3 out of 5
First time in turks beautiful beaches. Great service from the bars Keisha, Scott, Sky. Not too many options with activities same music playing on a loop all day even at the shows. Not too many options on food same everyday. went for an engagement / birthday nothing was in the room for that. recommendation for new travelers book excursions and go out if your staying more than 3 days I had a good time good to see new things but was slowly getting bored one day 3 because of the loop part of it. great staff in hand except 1 day a shuttle driver needed an attitude adjustment took out his frustrations on a few people that had nothing to do with them. Apparently a beach party at blue haven was sold out but he approached people rudely about it which were mostly women.

Posted by on 3 Sep. 2021

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2 out of 5
The best part of my stay was the view from my oceanfront room. Other than that this was the most disappointing vacation I have been on

Posted by on 30 Jul. 2021

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4 out of 5

Posted by on 19 Jul. 2021

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5 out of 5
Place was clean and room was big. My view was fantastic. Service was great.

Posted by on 21 Jun. 2021

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Comment from Hotel Management

23 Jun. 2021 by Kenia - Resort Operations Officer

Dear Guest, Thank you for your feedback and for staying with us at Alexandra Resort.

3 out of 5
I stayed at Alexandra Resort for our honeymoon and I do not recommend it. All of the bartenders were excellent, the servers hit or miss. The food was small portions and mostly very bland. We even went to Blue Haven one night for dinner and their portions were bigger and everything tasted much better! Our room was pretty, but had a lot of problems like a broken tub stopper, broken dead bold, a light got stuck on, and the screens were torn. The housekeeping would come back multiple times and poorly stock the room, and one time lead to an awkward situation because they came while the deadbolt was broken and we were in the room and unable to answer the door. The positives were that the grounds were nice, the beach amazing, and the drinks readily available! Shout out to Keisha at the swim up bar, she was the most fun!

Posted by on 8 Jun. 2021

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Comment from Hotel Management

14 Jun. 2021 by Kenia - Resort Operation Officer

Dear Guest, We are sorry to hear that your experience at our resort was not what you expected. Please, give us another opportunity to compensate you for everything that happened. However, we thank you for taking the time to express your dissatisfaction, it helps us to improve our services.

5 out of 5
Excellent service!!! The beach is amazing!

Posted by on 9 May 2021

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Comment from Hotel Management

10 May 2021 by General Manager

Dear Guest, Thank you for staying at Alexandra Resort and we appreciate you providing us with a great rating. Looking forward to your return.

5 out of 5
OMG!!! First off let me just say from the moment we arrived , the experience was pure perfection. From the front desk, to housekeeping, to the bartenders, host, just the staff in general. The staff at The Alexandra Resort are so amazing , very hospitable, friendly, nice.... CUSTOMER SERVICE like no other!!!! I will sum it up to say this place knows how to treat their guest!!! My husband and I have travelled to many places .... different countries, and the staff at The Alexandra Resort Turks & Caicos have set my expectations for other places extremely HIGH!!! If I don’t receive the same level of customer service anywhere else I’m not staying!!! We had to pleasure of meeting one of the board of director members while there, Mr Peter Gaye. A wonderful man, if you believe in being at the right place at the right time, and people crossing paths for a reason, this was one of our experiences with this guy!! He made our visit here even extra special!!!! We felt like VIP. We were there celebrating my husband’s 50th Birthday & Valentines Day. And we were all smiles 😁 The staff that made us feel like the ISLAND was just for us- Derrecka & there was one other lady at the front desk with Derrecka, I can’t remember her name but she drives a black Honda CRV. Skyers - Farar- Steven-,Monica- Christina-Therena- Adrian- Petronna. This group of people truly made us feel like the ISLAND WAS ONLY FOR US!!! They went ABOVE AND BEYOND TO ACCOMMODATE US! Thank you ALL! We will return!

Posted by on 16 Feb. 2021

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Comment from Hotel Management

28 Mar. 2021 by Kevin

Thank you for your enthusiastic review and kind comments for our team! It was a pleasure to host you and we look forward to welcoming you back soon.

5 out of 5
The property was beautiful and well maintained. The beach was kept spotless. The pool was crystal clear. This review does not do Alexandra Resort justice. It was perfect in many ways!

Posted by on 21 Mar. 2020

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Comment from Hotel Management

21 Mar. 2020 by GSM

Dear Valued Guest, Thank you for having chosen to vacation with us at the Alexandra Resort and for taking the time to post this invaluable review of your recent experience! We are truly delighted to learn that we have successfully exceeded your expectations. Please feel free to join us on your next visit to the Turks and Caicos Islands! See you then! Warm regards, Phillipa H.

About the Alexandra Resort - ALL-INCLUSIVE

Location Princess Dr, Providenciales, Providenciales

All-inclusive Details

  • Gratuities not included
  • All food and beverages included
  • One or more venues limit dining availability
  • One or more venues limit beverages
  • Meals and drinks at companion properties included
  • All non-motorized water sports included
  • All land activities, and recreational facilities and equipment included
  • Snorkeling included
  • Kayaking included
  • Rowing/canoeing included
  • Sailing included
  • Fitness facilities included
  • Tennis included
  • Bicycling included
  • Theme parties included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Offsite tours not included
  • Taxes not included
  • All meals served buffet-style
  • Buffet and à la carte dining
  • A la carte or gourmet dining is limited
  • All available beverages included
  • Room service not included
  • Scuba diving lessons not included
  • Miniature golf not included
  • Windsurfing equipment not included
  • Tennis lessons not included
  • Onsite entertainment and activities included
  • Minibar beverages - restrictions apply
  • Transportation to offsite activities included

Property Features

Alexandra Resort - ALL-INCLUSIVE is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Alexandra Resort - ALL-INCLUSIVE, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/boogie boarding and snorkeling. Free breakfast is available daily. There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar, and a swim-up bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, an outdoor pool, and a children's pool. Free self parking is available. This 4-star Providenciales property is smoke free.

  • 120 guestrooms or units
  • 4 levels
  • 4 buildings
  • 5 dining venues
  • 4 bars or lounges
  • 2000 sq ft of conference space
  • 186 sq m of conference space
  • Built in 2005
  • Buffet breakfast (free)
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Alexandra Resort - ALL-INCLUSIVE offers 120 accommodations, which are accessible via exterior corridors and feature DVD players and free minibar items. Rooms open to balconies. 32-inch flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Providenciales property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

  • Private balcony
  • Stocked minibar (free)
  • Flat-screen television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Bathtub or shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7:30 AM to 11:00 AM.

Asú - This poolside restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Pizzaluka - This beachfront restaurant specializes in pizza and serves lunch only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Solé - This beach restaurant specializes in international cuisine and serves lunch only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Irie Bites beach grill - Onsite restaurant. Open daily.

Fish Deck - This seafood restaurant is located on the beach. Open daily.

Spa Services

  • Facial treatments
  • Number of treatment rooms 2
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 11 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • Car not required
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Hotel Names

  • Alexandra Providenciales
  • Alexandra Resort All-inclusive Providenciales
  • Alexandra Resort Providenciales
  • Alexandra Turks Caicos
  • Alexandra Hotel Providenciales
  • Alexandra Resort Turks Caicos
  • Alexandra Resort Turks And Caicos/Providenciales
  • Alexandra All-inclusive Providenciales
  • Alexandra All-inclusive
  • Alexandra inclusive Provincia
  • Alexandra Inclusive Inclusive
  • Alexandra Resort - All-inclusive Providenciales
  • Alexandra Resort - All-inclusive All-inclusive property

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.