For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
"Third time to this resort. Liked the many improvements. More restaurants, better food, better service, more activities ,new beach loungers, beach bar,
...
"
More
With a stay at this well-placed property, you'll be half a mile (1 km) from Grace Bay Beach and within 3 miles (5 km) of Turtle Cove. Salt Mills Plaza and The Regent Village Shopping Mall are also within 2 miles (3 km).
All-inclusive
A full-service spa, 5 restaurants, and an outdoor pool are all featured at this smoke-free property. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. There's fun for all ages with a free kid's club and a children's pool, and barbecue grills are available on site.
Free WiFi, balconies
Featuring conveniences like refrigerators and microwaves, the 120 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Free minibar items, balconies, and DVD players are also available.
Alexandra Resort - ALL-INCLUSIVE ratings based on 35 Verified Reviews
Review Summary
3.9
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Alexandra Resort - ALL-INCLUSIVE
Everyone (20)Couples (6)Family (5)
4 out of 5
Third time to this resort. Liked the many improvements. More restaurants, better food, better service, more activities ,new beach loungers, beach bar, Staff were excellent. Was upgraded to 2 bedroom beachfront suite. What a bonus! Overall everything was great. Improvements Food at resort and Blue Haven could be better. Beach house was excellent. You are advertising this as a luxury resort. Also while the entertainment was good (band) they were playing every night almost . It got very repetitive. Overall this resort is going in the right direction. I will return and will tell friends if they are going to Turk and Caicos to consider it
Posted by a verified traveller on 3 Apr. 2020
Was this review helpful to you?
Comment from Hotel Management
5 Apr. 2020
by GSM
Dear Valued Guest,
Thank you for having chosen to vacation with us at the Alexandra Resort and for taking the time to post this positive review of your recent experience.
We truly appreciate the feedback and will use this as a tool to improve in areas that we fall short.
Thank you for your promotion and patronage, we certainly look forward to welcoming you back to the Alexandra Resort, you home away from home
Warmest regards,
Phillipa H.
5 out of 5
Unbelievable trip. Best Caribbean trip ever. The entertainment staff were absolutely exceptional. Never been to a property that had this position and we loved it. Our son made some great friends with the entertainment staff, and has memories that will last a lifetime. My son admires Yoshi and he has had such a positive impact on my son not only on this vacation but in his future life. He’s a great role model. These young adults work hard and do a great job with a smile on their faces always. Jayana was always very pleasant and full of energy and fun to be around.
Posted by Denise on 3 Feb. 2020
Was this review helpful to you?
Comment from Hotel Management
4 Feb. 2020
by GSM
Dear Denise,
Thank you for having chosen to vacation with us here at the Alexandra Resort and for taking the time to post this very positive review of your recent experience. We truly value your feedback and look forward to hosting you on your next visit to the Turks and Caicos Islands!
Warmest regards,
Phillipa H.
5 out of 5
The property was beautiful and well maintained. The beach was kept spotless. The pool was crystal clear. This review does not do Alexandra Resort justice. It was perfect in many ways!
Posted by a verified traveller on 21 Mar. 2020
Was this review helpful to you?
Comment from Hotel Management
21 Mar. 2020
by GSM
Dear Valued Guest,
Thank you for having chosen to vacation with us at the Alexandra Resort and for taking the time to post this invaluable review of your recent experience!
We are truly delighted to learn that we have successfully exceeded your expectations. Please feel free to join us on your next visit to the Turks and Caicos Islands!
See you then!
Warm regards,
Phillipa H.
4 out of 5
Location was excellent on a beautiful beach. Beach chairs could have been maintained better and been more comfortable.
Posted by a verified traveller on 5 Jan. 2020
Was this review helpful to you?
Comment from Hotel Management
8 Jan. 2020
by GSM
Dear Valued Guest,
Thank you for having chosen to stay at the Alexandra Resort. We truly appreciate the positive feedback and look forward to hosting you on your next visit to the Turks and Caicos Islands
4 out of 5
Posted by a verified traveller on 6 Dec. 2019
Was this review helpful to you?
Comment from Hotel Management
7 Dec. 2019
by GSM
Dear Valued Guest,
Thank you for having chosen to stay with us at the Alexandra Resort, and for taking the time to provide us with this positive rating of your recent experience.
Looking forward to hosting you on your next visit to the Turks and Caicos Islands
5 out of 5
Option to explore other 2 sister resorts was an added value.
Posted by Gio, from Boston, MA on 6 Dec. 2019
Was this review helpful to you?
Comment from Hotel Management
7 Dec. 2019
by GSM
Dear Gio,
Thank you for having chosen to stay at the Alexandra Resort and for taking the time to provide us with positive feedback regarding your recent stay. We truly value your comments and look forward to hosting you on your next visit to the Turks and Caicos Islands
4 out of 5
Beautiful rooms and oceanfront. Wish the bars would stay open later, especially the pool bar closing at 6. Also wish there was more entertainment from the staff. Maybe a show or singer would be nice rather than just a DJ or music playing. But it was beautiful and a great place to honeymoon.
Posted by Thomas, from Indiana on 7 Oct. 2019
Was this review helpful to you?
Comment from Hotel Management
11 Oct. 2019
by GSM
Dear Thomas,
We would like to thank you for having chosen to stay at the Alexandra and for taking the time to post this positive review of your experience. Your feedback is very important to us, and we apologize that you were less than thrilled by the operating hours of the bars and the number of entertainment staff. We will certainly look into improving these areas, and look forward to another opportunity to host you
5 out of 5
The property is beautiful. It looks like a post card. It is clean, it smells good, and it is just simply breath taking.
Posted by NMarsh on 20 Aug. 2019
Was this review helpful to you?
Comment from Hotel Management
27 Aug. 2019
by PH
Dear NMarsh,
Thank you for having chosen to stay at the Alexandra Resort, we truly appreciate the positive feedback and hope to host you again in the future
5 out of 5
Posted by a verified traveller on 30 Jul. 2019
Was this review helpful to you?
Comment from Hotel Management
1 Aug. 2019
by PH
Dear Valued Guest,
Thank you for having chosen to stay at the Alexandra and for taking the time to give us this positive rating. We look forward to hosting you again
5 out of 5
The beach was amazing! The pool was amazing! We brought our own snorkel gear and had a great time snorkeling up and down the beach, but also booked a snorkel tour. We had dinner at the Blue Haven almost nightly. It was much less crowded there. The food was excellent and the service was excellent. It takes awhile to learn your way around Alexandra and I would recommend that people receive tours of the resort when they arrive. It took us a couple days to really figure out the food/drink situation but once we did we were pleased with our options. All inclusive worked great for our family. Our son loved the smoothie bar. There should be a binder in each room with better explanations re: meals, locations, times etc. The handout you receive at check in is limited in information and is not clear when you don't know the names of the restuarants. Check in staff is very welcoming! I would recommend renting a car if you want to go into town and to the sister resorts. The shuttles are okay, but it can be a lot of waiting. Getting used to driving on the opposite side of the road was a challange initially, but we were so glad we rented a vehicle. We were able to go into town and to sister resorts without paying for a taxi or waiting for the hotel shuttle. We would definitely return to Alexandra. 1 additional note, if beach chairs and umbrellas are important to you. Make sure you get up early 7am to save yourself a chair. If you don't you are unlikley to get one. Use Sunscreen!
Posted by a verified traveller on 25 Jul. 2019
Was this review helpful to you?
Comment from Hotel Management
30 Jul. 2019
by PH
Thank you for having chosen to stay at the Alexandra and for taking the time to give us such a positive review. We truly appreciate your feedback and hope to get the opportunity to host you again.
All land activities, and recreational facilities and equipment included
Snorkeling included
Kayaking included
Rowing/canoeing included
Sailing included
Fitness facilities included
Tennis included
Bicycling included
Theme parties included
Airport transfers not included
Laundry/dry cleaning services not included
Childcare not included
Scuba diving excursions not included
Snorkeling excursions not included
Scuba diving certification not included
Motorized water sports not included
Golf green fees not included
Use of golf equipment not included
Use of golf cart not included
Spa/beauty facilities and services not included
Activities/services from independent operators not included
Offsite tours not included
Taxes not included
Buffet and à la carte dining
A la carte or gourmet dining is limited
All available beverages included
Shuttle service to offsite activities included
Room service not included
Scuba diving lessons not included
Miniature golf not included
Windsurfing equipment not included
Tennis lessons not included
Onsite entertainment and activities included
Minibar beverages - restrictions apply
Property Features
Alexandra Resort - ALL-INCLUSIVE is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Alexandra Resort - ALL-INCLUSIVE, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/boogie boarding and snorkeling. Free breakfast is available daily. There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar, and a swim-up bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, an outdoor pool, and a children's pool. Free self parking is available. This 4-star Providenciales property is smoke free.
120 guestrooms or units
4 levels
4 buildings
5 dining venues
4 bars or lounges
2000 sq ft of conference space
186 sq m of conference space
Built in 2005
Buffet breakfast (free)
Bar on the beach
Bar by the pool
Swim-up bar
Kid's club (free)
Childcare (surcharge)
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Poolside lounge chairs
Umbrellas for the pool
Business facilities
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Tour and ticket information
Concierge
Wedding services available
Terrace
Garden
BBQ grill(s)
Outdoor picnic space
Gift shop
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Family property
Outdoor pool
Children's pool
Free WiFi
Outdoor tennis court
Children's club (free)
Laundry facilities
Babysitting or childcare (surcharge)
In-room childcare (surcharge)
Refrigerator
Microwave
DVD player
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Providenciales Intl. Airport (PLS) (10 km / 6.2 mi)
Parking: Free self parking
Room Amenities
Alexandra Resort - ALL-INCLUSIVE offers 120 accommodations, which are accessible via exterior corridors and feature DVD players and free minibar items. Rooms open to balconies. 32-inch flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.
Private balcony
Stocked minibar (free)
Flat-screen television
Cable channels
DVD player
Refrigerator
Microwave
Coffee maker
Kitchenware
Bathtub or shower
Housekeeping (daily)
Childcare in room (surcharge)
Massage in room (surcharge)
Hair dryer
Laptop safe
Toiletries (free)
Iron and ironing board
Desk
Blackout drapes
Exterior corridor access
Climate control (air conditioning)
Ceiling fan
Ensuite bathroom
Food & Drink
Guests are served free buffet breakfast daily from 7:30 AM to 11:00 AM.
Asú - This poolside restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Pizzaluka - This beachfront restaurant specializes in pizza and serves lunch only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Solé - This beach restaurant specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Jerky’s - Onsite restaurant. Open daily.
Rumba Beach Bar - Onsite bar. Open daily.
Spa Services
Facial treatments
Number of treatment rooms 2
Body scrubs
Massages
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 21
Check-in time ends at 11 PM
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children stay free when using existing bedding.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
Number of children who can stay free - 2
Debit cards not accepted
Staffed front desk
Car not required
Security system
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Hotel Names
Alexandra Providenciales
Alexandra Resort All-inclusive Providenciales
Alexandra Resort Providenciales
Alexandra Turks Caicos
Alexandra Hotel Providenciales
Alexandra Resort Turks Caicos
Alexandra Resort Turks And Caicos/Providenciales
Alexandra All-inclusive Providenciales
Alexandra All-inclusive
Alexandra inclusive Provincia
Alexandra Inclusive Inclusive
Alexandra Resort - All-inclusive Providenciales
Alexandra Resort - All-inclusive All-inclusive property
You should know
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
There was an error importing /Providenciales-Hotels-Alexandra-Resort---ALL-INCLUSIVE.h981089-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/Providenciales-Hotels-Alexandra-Resort---ALL-INCLUSIVE.h981089-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
