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"The hotel was perfect for us! Staff very friendly and helpful. The bar can use a little work but besides that- lovely! " More

By a verified traveller on Fri 31 Jan 2020

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Hotel Description

3-star beach resort near Grace Bay Beach, connected to a shopping center

Oceanside stay

Within a 10-minute walk of the resort, you'll find Grace Bay Beach and Salt Mills Plaza. Leeward Beach and Long Bay Beach are also within 3 miles (5 km).

Poolside dining

This resort features 3 restaurants, an outdoor pool, and a spa tub. Take the free beach shuttle and relax with sun loungers and beach umbrellas. There's fun for all ages with a children's pool and a playground, and in-room childcare is an added bonus.

Free WiFi, refrigerators

Featuring conveniences like sitting areas and refrigerators, the 98 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include ceiling fans, hair dryers, and safes.

Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$203* Per night/room 22 Jul. - 23 Jul.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Double Room, 2 Double Beds, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe King Room with Walkout Terrace

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe King Room with Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Ports of Call Resort ratings based on 32 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Ports of Call Resort

Everyone (8) Couples (1) Family (2)
5 out of 5
I really enjoyed our vacation at the resort, it was cosy and had a family feeling to it The staffs were amazing, the breakfast was nice, the shuttle bus was great when we were too tired to walk the 3 min. walk to the resort. Markquel the beach attendant was super, always available and always offer to assist. The manager evening was great food and fun! I just wish they had one catamaran to use on the beach but no big deal as we use the paddle board and kayak. The room were super clean and comfortable. the grocery store is just behind the resort, dive shop, ice cream store and restaurants. Overall my daughter 11 years old and I gave it a 10/10 and will return in the future.

Posted by on 12 Aug. 2019

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Comment from Hotel Management

18 Aug. 2019 by dpapke

Thank you for the great review. I will make sure Markquel is made aware of your praise.Hope you do get a chance to return.

4 out of 5
The hotel was perfect for us! Staff very friendly and helpful. The bar can use a little work but besides that- lovely!

Posted by on 31 Jan. 2020

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Comment from Hotel Management

1 Feb. 2020 by dpapke

Thank you for taking the time to submit your feedback. I agree that our bar could be improved.Right or wrong we do not prioritize the bar operation as we do not want to compete with the tenants who operate bars in our plaza.

5 out of 5
Overall excellent. One of Beach boys was a jerk otherwise all staff excellent

Posted by on 22 Jul. 2019

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Comment from Hotel Management

29 Jul. 2019 by dpapke

Thank you for the great rating. Would appreciate you calling our reservations line and letting us know what staff member you were not impressed with so we can look into.

5 out of 5
great staff, all bases covered in the way of amenities, well located, a great stay overall.

Posted by on 2 Mar. 2019

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Comment from Hotel Management

3 Mar. 2019 by dpapke

Thank you for both choosing to stay with us and for the great review.

4 out of 5
Beautiful location. Beach access was very close. Lots of places to eat. Staff was amazing and made you feel at home

Posted by , from wisconsin on 25 Jul. 2018

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Comment from Hotel Management

28 Jul. 2018 by dpapke

On behalf of ourselves and the staff we thank you for the nice review and for choosing to stay with us.

5 out of 5

Great hotel, close to beach and restaurants

My husband and I came to this hotel with our 21 month old and we all had a blast. 5 min walk to the beach, hotel staff were all very helpful and accommodating to our needs, room was always clean and breakfast provided each morning which was great considering food on the island is very expensive. Great value for the price!

Posted by , from New York on 6 Jun. 2018

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Comment from Hotel Management

9 Jun. 2018 by dpapke

Thank you so much for the great review. Happy to hear that you enjoyed some great family time.

4 out of 5

Nice hotel close to diving and the beach

Pros: The hotel was clean, neat, attractively appointed and was close to the beach. Beach chairs and umbrellas are available at the beach with an attendant.
Cons: For the price, this resort walks the line. I couldn't think of anything that needed improvement.
Location: Dive Provo just opposite the entrance, Grace Bay Gourmet across the road, $3 kids cones at Giggles Ice Cream, Salt Mills, and Regent Street areas.
Ports of Call is a nice "resort" that is comparable to a well kept, clean holiday inn in the states. It has a pool and rooms are medium sized with no balcony. The rooms are clean, neat and the staff is friendly and welcoming. The provided breakfast gives you a good start to the day without having to go outside the resort for food - food is expensive here. The beach is a three minute walk from the hotel and there are beach chairs and umbrellas specifically for Ports of Call guests. We went in June, and never had a problem getting a place to sit or an umbrella for shade - and we always came out to the beach in the afternoon! We came here to go diving and this was ideal for us as Dive Provo is right across the street. We've been diving since 1989 and this operation is the best! Everything you need is in walking distance from the hotel. We ate quite a few meals out of Grace bay Gourmet supermarket which averaged us around $27/meal for two versus $50-$77/meal for two at area restaurants... and it's right across the road from Ports of Call. If you are looking for a nice and economical place to stay, this is the place!

Posted by on 22 Jun. 2017

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Comment from Hotel Management

27 Jun. 2017 by W Papke

Thank you for taking the time to write your review. We are happy you enjoyed your stay and your diving. Please visit us again.

4 out of 5

Very nice and clean

Location: You're about a 5min walk from the beach, which is easy. There are a few places to eat and shop in the resort area and a good grocery store nearby.
The hotel was very comfortable-my room was on the ground floor, west side. I had a small walk-out patio with a café table and chairs overlooking the pool, which was really nice. They are renovating the rooms and mine was very comfortable. It was clean, bright and had a little sitting area with couch, table and another café table and chairs. The bathroom was very clean and modern. My only complaints were that the complimentary breakfast left a bit to be desired-not much in the way of selection or variety, and the room had a coffee maker but no supplies-coffee, sugar, spoons. All of the staff I encountered were very pleasant and accommodating. I would definitely stay there again.

Posted by , from New Mexico on 28 May 2017

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Comment from Hotel Management

9 Jun. 2017 by dpapke

On behalf of the entire team at Ports of Call I thank you for the great review and for choosing to stay with us. Hope you do get a chance to return.

5 out of 5

GREAT hotel!!!

Pros: The staff is wonderful, accommodations modern, and the location perfect.
Location: The beach is a two minute walk away from the hotel, across the street from the only supermarket in town, and a short walk from several restaurants.
My daughter and I love this hotel, the friendly and helpful staff, and the perfect location. Ports of Call is in the heart of Providenciales and nearby the beaches, shopping area, restaurants, nightlife, and everything you need to make your stay wonderful.

Posted by , from NYC on 10 Mar. 2017

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Comment from Hotel Management

13 Mar. 2017 by DPapke Owner

Thanks to you and your daughter for both choosing to stay with us and for the incredible review.

5 out of 5

nice hotel

Pros: Everything very clean and nice bar
Cons: nothing
Location: Grocery store across street and restaraunts
this hotel price was great and your in the middle of everything, shopping, dinning and close to beach with beach facilities like lounge chairs, umbrellas and water sports, victor runs the beach and shuttle he is very friendly try to take care of him(tip).

Posted by , from mass on 26 Sep. 2016

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About the Ports of Call Resort

Location Grace Bay Road, Providenciales,

Renovations + Closures

The property will be renovating from August 17 2020 to September 04 2020 (completion date subject to change). The following areas are affected:

  • Swimming pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

You'll be playing in the surf in no time with a free ride on the resort's complimentary beach shuttle. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Ports of Call Resort like an outdoor pool, a children's pool, and a spa tub. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a fitness center, a garden, and a terrace. Smoking is allowed in designated areas at this 3-star Providenciales resort.

  • 98 guestrooms or units
  • 3 levels
  • 3 dining venues
  • 4 bars or lounges
  • Bar by the pool
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Providenciales Intl. Airport (PLS) (11.3 km / 7 mi)
  • Property shuttles: Free beach shuttle

Room Amenities

Ports of Call Resort offers 98 air-conditioned accommodations with safes and hair dryers. Accommodations offer separate sitting areas. Televisions come with cable channels. Bathrooms include showers. This Providenciales resort provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Sitting area
  • Television
  • Cable channels
  • Refrigerator
  • Shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan

Food & Drink

Via Veneto -Italian - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.

Skull Rock Mexican Cantin - This theme restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Crackpot Kitchen - This family restaurant specializes in Caribbean cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Retreat Kitchen - This café specializes in vegan cuisine and serves lunch only. Open daily.

Pool Side Bar - This cocktail bar is located by the pool. Happy hour is offered. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays 24 hours

Hotel Names

  • Call Resort
  • Ports Call Providenciales
  • Ports Call Resort
  • Ports Call Resort Providenciales
  • Comfort Suites Ports Of Call Hotel Providenciales
  • Comfort Suites Providenciales
  • Ports of Call Resort Resort
  • Ports Of Call Resort Turks And Caicos/Providenciales
  • Ports of Call Resort Providenciales
  • Ports of Call Resort Resort Providenciales

You should know

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.