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Collection O Al otro lado del rio, Puebla

3.0 star property
3-star hotel near Puebla Convention Center

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Photo gallery for Collection O Al otro lado del rio, Puebla

Outdoor dining
Dining
Lobby sitting area
Superior Room (Two beds)
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
3 Oriente 1030 Barrio de Analco, Puebla, PUE, 72000
  • Place, Puebla Convention Center
    ‪5 min walk‬
  • Place, Zócalo de Puebla
    ‪8 min walk‬
  • Place, Puebla Cathedral
    ‪10 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

9.0 out of 10
Wonderful
(7 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Two beds)

Superior Room (Two beds)

Superior Room (Two beds)

9.8 out of 10
Exceptional
(6 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

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About the area

Puebla

Heart of Puebla.Within a 10-minute walk of this Puebla Historic Center hotel, you'll find Puebla Convention Center and Zócalo de Puebla. Puebla Cathedral and Fort Loreto are also within 2 miles (3 km).

What's nearby

  • El Parian Market - 5 min walk - 0.5 km
  • Puebla Convention Center - 5 min walk - 0.5 km
  • Los Sapos Bazaar - 7 min walk - 0.6 km
  • Zócalo de Puebla - 8 min walk - 0.8 km
  • Puebla Cathedral - 10 min walk - 0.9 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 12 min drive
  • Puebla Intl. Airport (PBC) - 40 min drive

Restaurants

  • ‪Restaurante Casa Reyna - ‬4 min walk
  • ‪Boyberry - ‬2 min walk
  • ‪Alegoría Amaranto Gourmet - ‬4 min walk
  • ‪Comedor 360 - ‬3 min walk
  • ‪Custodia Restaurante - ‬4 min walk

About this property

Collection O Al otro lado del rio, Puebla

3-star hotel near Puebla Convention Center
Collection O Al otro lado del rio, Puebla offers its guests a front-desk safe. WiFi is free in public spaces. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Puebla hotel.

  • 1 floor
  • 21 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Smoking in designated areas
Collection O Al otro lado del rio, Puebla offers 21 accommodations with safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Self parking on site (MXN 50 per night)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Food and drink

  • Free bottled water

More

  • Desk
  • Fan
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 300 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MXN 50 per night
  • Pet fee: MXN 300 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Al Otro lado Rio Hotel Puebla
Al Otro lado Rio Hotel
Al Otro lado Rio Puebla
Al Otro lado Rio

Reviews

Collection O Al otro lado del rio, Puebla Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 137 out of 201 reviews
Rating 8 - Good. 37 out of 201 reviews
Rating 6 - Okay. 15 out of 201 reviews
Rating 4 - Poor. 8 out of 201 reviews
Rating 2 - Terrible. 4 out of 201 reviews

Reviews

10/10 Excellent

Blanca Isabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diseño del hotel, limpio, no ruidos
Stayed 1 night in Aug 2025

8/10 Good

Jose, San Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2025

10/10 Excellent

Saul Ivan, Tlajomulco De Zúñiga

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very pintoresque!! Being a restored building but in a very charming way, makes this place unique! A restaurant is in the property but is not part of the hotel, limited parking but walking distance to downtown.
Stayed 4 nights in May 2025

10/10 Excellent

Victor

Travelled with family
Liked: Property conditions & facilities
It’s in a good location but the staff wasn’t very nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Claudia

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing place

Nice people. Old convent converted rooms. Very nice. Comfortable beds and linens. Rooftop restaurant noisy some not all nights but lots of sound in Mexico. Neighborhood always felt safe and great weekend market across the street. Clean water morning coffee for 20 pesos. All good
Stayed 7 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only booked one night. The beds were nice and soft. I would definitivamente stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Cirilo

Stayed 1 night in Jul 2024

8/10 Good

MONICA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and easy going

The first night at the lavanda room was super noisy when people knock the fron door in the middle of the night, for the second night I ask for a fan so the little noise of the fan doesnt let other noises in, and had a perfect night sleep.
Stayed 2 nights in Apr 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Me and my mom enjoyed our stay. Different from your traditional hotels.
Stayed 2 nights in Mar 2024

10/10 Excellent

Clive

Stayed 1 night in Feb 2024

8/10 Good

Maria, El Centro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, Hotel would stay there again
Stayed 2 nights in Feb 2024

6/10 Okay

maria

Travelled with partner
Liked: Staff & service
Clean but very small room especially the bathroom. There were many small mosquitoes in the room, although they were not bad, it was annoying to see them all the time in the room. There’s a restaurant in the same building and the noise is very loud especially Friday night and Saturday
Stayed 3 nights in Jan 2024

6/10 Okay

sock hoon

Travelled with partner
Liked: Cleanliness, staff & service
The hotel has character and its quiet. We were checked in on ground floor so its convenient for luggage. The courtyard layout is interestijg. Easy to walk to zocalo where there r plenty restaurant options and easy to browse main market. The downside is the doors r not shut completely so cold air gets in. I imagine it will be great in summer. But the shower is far from ideal. The water is super scorching hot and u cant adjust to somewhere in between even if u turn on a little of the cold tap. We took it for only one day and its because we r enroute to cholula and hot air balloon.
Stayed 1 night in Jan 2024

8/10 Good

Roxanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a pretty hotel in a good location. The staff were helpful. Our room was large. The hot water was slow to come in. It took 10 minutes and then was only lukewarm. The television would turn off unexpectedly and was not reliable.
Stayed 3 nights in Oct 2023

10/10 Excellent

Merrill

Liked: Amenities
It’s a former convent and it’s really peaceful and quiet. The property has great seating areas to relax. This is in someways a trip to old Mexico. The colors of the buildings are amazing and very calming. Great staff, hot shower, fast internet and very secure. Within a short distance are many restaurants, bars and cafes. The Zocalo is 6 minutes away. Close but far enough away. This is now my choice when I come to Puebla.
Stayed 2 nights in Jul 2023

10/10 Excellent

Merrill

Liked: Property conditions & facilities
My second stay and this hotel is in a quiet area, clean, great courtyard to sit in, internet was great, shower was hot and easy 6 minute walk to Zocalo and many restaurants.
Stayed 2 nights in Jul 2023

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Leonardo, Whitby

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel, with an excellent location!!! And above on thT, Pet friendly. My family spend a great weekend.

10/10 Excellent

Dianne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Great location, helpful staff and comfy rooms.
Stayed 1 night in Jan 2022

2/10 Terrible

ericka

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible!!!! Llegue en la noche, solo ocupo el lugar para dormir y bañarme, pues en la noche no había agua . Salí y al regresar no tengo agua en ninguna de las 2 habitaciones. El personal de recepción no da ninguna solución más que una cubeta de agua. Por que ella no es el plomero y no sabe arreglar el problema. La manager no está, ni nadie que pueda dar solución. No me cambiaron se habitación, no tengo agua por lo que ni los dientes nos podemos lavar y no hay manager que solucione ningún problema y la persona encargada es sumamente ruda. El precio es de 2,800 por 2 habitaciones y sin el servicio básico como es el agua. Recomendación duerme en tu carro si no siquiera te vas a poder bañar.
Stayed 1 night in Dec 2021

10/10 Excellent

Celeste

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Terrific location. Lovely, warm staff. Hot shower! Strong wifi. Charming rooms & common areas. Unfortunately, due to COVID, no morning coffee :(
Stayed 4 nights in Nov 2021

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming. Comfortable, simple, relaxed, romantic. Lovely courtyard. Friendly, accommodating staff; not much English but good natured about figuring out what we needed. I’d stay there again in a heartbeat. It’s not brand new shiny perfect; it’s much nicer than that.
Stayed 5 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2021