2/10 Terrible
Juan Felipe Pérez
Travelled with family
2 Aug 2022
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Juan Felipe Pérez
Stayed 3 nights in Jul 2022
Casa Santa Clara
3.0 star property
3-star hotel near Great Pyramid of Cholula
Choose dates to view prices
Photo gallery for Casa Santa Clara
Reviews
2.0
Popular amenities
- SpaSpa
- Breakfast availableBreakfast available
- BarBar
- LaundryLaundry
- Pet-friendlyPet-friendly
- 24/7 front desk24/7 front desk
Explore the area
Calle 6 Nte. 202D, San Pedro Cholula, PUE, 72750
- Zócalo3 min walk
- Great Pyramid of Cholula3 min walk
- University of the Americas Puebla11 min walk
- Puebla, Puebla (PBC-Hermanos Serdan Intl.)28 min drive
Room options
View all photos for Nogada
Nogada
- 30 sq m
- Sleeps 2
- 1 Double Bed
View all photos for Santa Clara
Santa Clara
- 40 sq m
- Sleeps 4
- 2 Double Beds
About the area
San Pedro Cholula
Cholula stay.A stay at this Cholula hotel places you steps from Capilla de la Tercera Orden and within a 5-minute walk of Great Pyramid of Cholula. Zócalo and Capilla Real are also within half a mile (1 km).
What's nearby
- Zócalo - 3 min walk
- Great Pyramid of Cholula - 3 min walk
- Plaza de la Concordia - 6 min walk
- La Virgen de los Remedios Sanctuary - 7 min walk
- University of the Americas Puebla - 11 min walk
Getting around
- Puebla–Cholula Tourist Train Terminal - 26 min drive
- Puebla Intl. Airport (PBC) - 28 min drive
Restaurants
- Licorería San Pedrito - 3 min walk
- Ciudad Sagrada - 4 min walk
- Jazzatlán - 2 min walk
- Café Colibri la estación - 1 min walk
- La Lunita - 1 min walk
About this property
Casa Santa Clara
3-star hotel near Great Pyramid of Cholula
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Spa services, multilingual staff, and tour/ticket assistance are also featured at Casa Santa Clara.
Smoking is allowed in designated areas at this 3-star San Pedro Cholula hotel.
- 6 guestrooms or units
- Breakfast available (surcharge)
- Coffee in lobby
- Dry cleaning
- Front desk (24 hours)
- Staff is multilingual
- Storage area for luggage
- Front-desk safe
- Tour and ticket information
- Concierge
- Bellhop
- Smoking in designated areas
- Water dispenser
- Bar or lounge
- Dining venue
Casa Santa Clara offers 6 accommodations. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads.
Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and printers, as well as phones; free local calls are provided (restrictions may apply). In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and hot stone massages.
Languages
English, Spanish
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 50+ Mbps
- Available in some public areas: Free WiFi
Parking and transportation
- Height restrictions apply for onsite parking
- Offsite parking within 164 ft (MXN 80 per day)
Food and drink
- Cooked-to-order breakfast available for a fee daily 9:00 AM–12:30 PM: MXN 89-146 for adults and MXN 89-139 for children
- 1 restaurant and 1 coffee shop/cafe
- 1 bar
- Coffee/tea in common area(s)
Things to do
- Spa services
Accessibility
- This property does not have elevators
Room amenities
Entertainment
- 40-inch flat-screen TV
- Cable channels
Bedroom
- Bed sheets
Bathroom
- Rainfall showerhead
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels
More
- Desk
- Free local calls
- Guidebooks/recommendations
- In-room massage
- Iron/ironing board (on request)
- Laptop-friendly workspace
- Local maps
- Phone
- Printer
- Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 1:00 PM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
- Pets are welcome and stay free
- Only dogs and cats are allowed
- Maximum 2 (weight limit: 77 lbs per pet)
- Food and water bowls are available
- Restrictions apply
- For more information, you can reach out to the property at the number on the booking confirmation
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for cooked-to-order breakfast: approximately MXN 89 to 146 for adults, and MXN 89 to 139 for children
- Nearby parking fee: MXN 80 per day (164 ft away)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
We should mention
- Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
Casa Santa Clara Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 2 reviews" "
10 - Excellent
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Rating 8 - Good. 0 out of 2 reviews" "
8 - Good
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Rating 6 - Okay. 0 out of 2 reviews" "
6 - Okay
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Rating 4 - Poor. 0 out of 2 reviews" "
4 - Poor
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Rating 2 - Terrible. 2 out of 2 reviews" "
2 - Terrible
2
2.0/10
Cleanliness
2.0/10
Staff & service
2.0/10
Amenities
2.0/10
Property conditions & facilities
2.0/10
Eco-friendliness
Reviews
2/10 Terrible
Ferkook
Travelled with family
10 Jul 2022
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No siquiera el hotel abrió sus puertas, estuve media hora esperando y no hubo ninguna respuesta para entrar al hotel es un vil estafa, nunca vuelvo a reservar un hotel de esta manera
Ferkook
Stayed 1 night in Jul 2022