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Hacienda del Molino

3.5 star property
3.5-star hotel near Angelopolis Commercial Center

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Photo gallery for Hacienda del Molino

Property entrance
Meeting facility
Standard Room, 2 Queen Beds, Hill View | View from room
Reception
Junior Suite, Hill View | Garden view

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View in a map
CALZADA DEL BOSQUE,10, Puebla, PUE, 72150
  • Place, Cuexcomate Volcano
    ‪17 min walk‬
  • Place, Cruz del Sur Shopping Center
    ‪5 min drive‬
  • Place, Galerías Serdán
    ‪9 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Garden view
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, Hill View

Superior Room, Hill View

Superior Room, Hill View

  • Garden view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Hill View

Standard Room, 2 Queen Beds, Hill View

Standard Room, 2 Queen Beds, Hill View

  • Garden view
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, Hill View

Junior Suite, Hill View

Junior Suite, Hill View

  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Puebla

In suburbs.Within 2 miles (3 km) of this Puebla hotel, you'll find Cuexcomate Volcano and Cruz del Sur Shopping Center. Centro de Artes Crazy Ibiza and Galerías Serdán are also within 2 miles (3 km).

What's nearby

  • Cuexcomate Volcano - 17 min walk - 1.5 km
  • Cruz del Sur Shopping Center - 5 min drive - 1.9 km
  • Galerías Serdán - 9 min drive - 4.1 km
  • Angelopolis Commercial Center - 14 min drive - 5.6 km
  • Africam Safari - 44 min drive - 34.7 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 17 min drive
  • Puebla Intl. Airport (PBC) - 34 min drive

Restaurants

  • ‪Molotes David - ‬15 min walk
  • ‪Los Cristales del Sabor - ‬12 min walk
  • ‪Tacos del Puente - ‬10 min walk
  • ‪Los 3 García - ‬10 min walk
  • ‪Café punta del cielo - ‬14 min walk

About this property

Hacienda del Molino

3.5-star hotel near Angelopolis Commercial Center
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business center and a meeting room are available. The business-friendly Hacienda del Molino also features an indoor pool, a garden, and a convenience store. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Puebla hotel.

  • 1 building
  • 39 guestrooms or units
  • 3 levels
  • Built in 1972
  • Cooked-to-order breakfast (free)
  • Business facilities
  • Front desk (limited hours)
  • Storage area for luggage
  • Convenience store
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Hacienda del Molino offers 39 accommodations with complimentary bottled water and hair dryers. Rooms open to balconies. Satellite television is provided. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Grocery/convenience store
  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to noon
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Indoor pool
  • Piano

Accessibility

  • No elevator

Room amenities

Entertainment

  • 21-cm TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 300
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 300

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome for a fee

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A pet fee will be charged
  • Early check-in fee: MXN 300 (subject to availability)
  • Late check-out fee: MXN 300 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • There is limited hot water on site.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hacienda Del Molino
Hacienda Del Molino Puebla
Hotel Hacienda Del Molino
Hotel Hacienda Del Molino Puebla
Hotel Hacienda Molino Puebla
Hotel Hacienda Molino
Hacienda Molino Puebla
Hacienda Molino
Hacienda del Molino Hotel
Hotel Hacienda Del Molino
Hacienda del Molino Puebla
Capital O Hacienda del Molino
Hacienda del Molino Hotel Puebla

Hacienda del Molino Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 39 out of 151 reviews
Rating 8 - Good. 62 out of 151 reviews
Rating 6 - Okay. 24 out of 151 reviews
Rating 4 - Poor. 20 out of 151 reviews
Rating 2 - Terrible. 6 out of 151 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the page promotion said breakfast was included but at the hotel they didn't respect that. Restaurant had a very slow service.
Stayed 2 nights in Mar 2020

4/10 Poor

Maja

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad service, difficult and expensive to reach

This hotel has made a great effort to reinvent colonial grandeur but lacks all basic services, hot water didn't work for most of the stay and the local staff was incredibly rude and couldn't even be bothered to do try provide some of the most basic service concepts. The place is WAY far from any other location and it's near impossible to get taxis unless you use the hotel's own service that charge tripple of the local rates so it very quickly becomes massively expensive staying here and not worth the price you pay.

8/10 Good

Maja

Disliked: Cleanliness, staff & service

Beautiful place but lacks service

The place is beautiful but very difficult to find and there is little guidance from the hotel as to how to get there, only a single sign on the road which is RIGHT in a curve and easy to miss. The staff is not very well educated and lacks multiple basic skills for basic hotel management.
Stayed 1 night in Mar 2018

6/10 Okay

Lidia, Los Angeles

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Needs upgrade

The staff is friendly however the property needs major upgrades for the basics; hot water, towels, drawers and restaurant service. No hot water!! There is an electric motor over the shower that we were told would give hot water but all we got was luke warm water and for only 2-3 minutes. That alone is a no no. But then we needed more towels and we were told they ran out of clean towels because they were used at the pool. Our first morning we went to the restaurant and waited over 20 minutes while a larger party that arrived after us was being serviced,mind you the place was almost empty. They just decided to ignore us two... we walked out. The rooms have no drawers, just vintage tables. So we checked out 4 days early and booked another hotel. It was worth loosing money so not to stay here again.
Stayed 5 nights in Feb 2018

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

The hotel is very charming. Enjoyed the atmosphere. The employees were attentive and nice. We met the owner while in the dining room. The food in the dining room was very good.
Stayed 5 nights in Dec 2017

8/10 Good

Guillermo, NE

Liked: Cleanliness, staff & service

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Beautiful setting

Very peaceful setting. Prices are fine, but due to the distance from downtown should try and stay affordable after the renovation.

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rustic and Beautiful Hacienda

Very interesting and rustic hotel. It literally was an old "hacienda" in another era and we found ourselves wondering about the history behind this place. The rooms were spacious and clean. We had no issues with the bathrooms, and one room even had a little sitting room.

10/10 Excellent

Donald, Lima, Peru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option if you want to get away

Great hotel if you want to find a place that has lots of character. The hotel is a beautiful old hacienda complete with tunnels, old Mexico feel, rustico furniture, and lots of space. You will love how secluded you feel from the city even though you are still in the city. My favorite hotel in Puebla.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Regular to bad experience

Photos published @Expedia site differ a lot from reality. No one from Hotel Staff welcome me at entrance. No Hotel Staff help to carry bags to reception and no help provided to carry them to room. At end of stay, I carried bags from room to car. Room = old/not comfortable. Rug was old, furniture old as well and no comfortable at all, bed was terrible and ended up with back pain. TV room old as well and terrible Cable reception. Bathroom was ok, at least it was clean.

8/10 Good

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Romantic Weekend

We stay here for two nights. We had a room with balcony and it was very romantic and private. It was a very relaxing experience.

6/10 Okay

Roberta, Oklahoma

Liked: Staff & service

Musty room

Beautiful location but our room was quite musty.

4/10 Poor

Daniel, Oklahoma

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Passing through

The hotel is a neat place to stay for an experience. The hotel itself is beautiful and full of history. However, it is quite dated. We were on the first floor and the carpets were stained and there was a musty odor through the hallway. The room had very low ceilings and was not very quiet. We could easily hear anyone who was talking or walking in the hallway, as well as any street noise from the window.

8/10 Good

Marlene Vaca, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Had a wonderful experience. Loved the location. Very historic. Friendly and attentive staff. Delicious food and service. Definitely returning.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Very nice hotel

We had a pleasant stay in this hotel the place where it's placed is very beautiful.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ugly

We dont recomend this ugly hotel dosents has anithing good is the worst in town

6/10 Okay

mona m, b.c. canada

Disliked: Staff & service, property conditions & facilities, room comfort
Restaurant service very slow with only two tables to handle, portions very very small. Front desk attendant very good. says rooms should have wifi but only could get 2 bars, room door had 2 large gaps that you could see into our room from the hallway. Hotel is very hard to find even with gps

8/10 Good

Roberta, Oklahoma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A forgotten time.

Hacienda del Molino is part of an old hacienda, it is more than 100 years old. The decor and construction still harkens back to a different time when life wasn't so rushed. The rooms are large and comfortable although wifi is available the signal is not strong throughout the hotel. The grounds and the buildings however transport you to another time.

6/10 Okay

Tom, Cincinnati, Ohio

Liked: Cleanliness, staff & service

My trip to Puebla

The hotel is very charming with a totally old world feel.

2/10 Terrible

joe, mcallen, tx

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

out in the boonies cheated from everything

I regret. choosing this hotel, nothing like it is listed. Very dissatisfied, we had no hot water we had to be complaining to reception desk constantly, food served seemed like it was from a box. Meal portion were like they were people who barely ate. For some strange reason the staff always called the same taxi, or tour guide like they got a kick back. The only great thing that really is an asset is a young waited who really took care of us. If it wasn't for him the whole trip would of been a disaster. When we tip the other waiters they looked at us as if this is it. Pool was dirty, very unpleasant experience would not recommended to anyone. prices on food outrages.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
excellent breakfast and service. Cons: plan your shower ahead of time, it takes at least 20 min to get hot water into the room. The pillows colud be more comfortable. lousy hotel directions, please, please dont arrive at ninght you'll never find the hotel

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

Not a good experience

Rustic motel that is off the beaten path but hard to get to and musty smelling. Found stuff missing later too!