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Holiday Inn Express Puebla by IHG

Property class: 3.5
3.5-star hotel near Zócalo de Puebla

Choose dates to view prices

Photo gallery for Holiday Inn Express Puebla by IHG

A modern gym with multiple treadmills, stationary bikes, and weight machines.
A modern indoor pool area with a long pool, seating area with chairs, and a glass wall with a green wall behind it.
A modern hotel lobby with a flat-screen TV, a painting, and a dining area with tables and chairs.
A Holiday Inn Express hotel with a modern design, featuring a prominent curved corner and illuminated signage.
A long dining table set for a formal event with white chairs, a cityscape view in the background, and a crane visible in the distance.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Blvd. Hermanos Serdan 45, Colonia Amor, Puebla, PUE, 72140
  • Place, Fuente de los Frailes
    ‪10 min walk‬
  • Place, Galerías Serdán
    ‪17 min walk‬
  • Place, Museum of the Mexican Army and Air Force
    ‪6 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View

A modern hotel room with a large bed, a desk, a chair, a TV, and a window.

Standard Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

A hotel room with two beds, a desk, a chair, a TV, and a window.

Standard Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window.

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(144 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, a TV, and a window.

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(76 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

A hotel room with a desk, two chairs, a bed, a sofa, and a TV.

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

A modern hotel room with a large bed, a desk, a chair, a TV, and a window.

Standard Room

9.0 out of 10
Wonderful
(13 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Suite, 1 King Bed (Bath and Walk-In Shower)

A hotel room with a bed, a desk with a microwave, a chair, and a window.

Suite, 1 King Bed (Bath and Walk-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

A hotel room with a bed, a desk with a microwave, a chair, and a window.

Suite, 1 King Bed (Walk-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

A modern hotel room with a large bed, a desk with a chair, a flat-screen TV, and a window with a view of trees.

Standard Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Puebla

In Puebla .Within 3 miles (5 km) of this Puebla hotel, you'll find Zócalo de Puebla and Puebla Cathedral. Puebla Convention Center and Angelopolis Commercial Center are also within 3 miles (5 km).

What's nearby

  • Fuente de los Frailes - 10 min walk - 0.9 km
  • Galerías Serdán - 17 min walk - 1.5 km
  • Museum of the Mexican Army and Air Force - 6 min drive - 2.3 km
  • Museo del Ferrocarril - 7 min drive - 2.7 km
  • Cuexcomate Volcano - 9 min drive - 2.3 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 8 min drive
  • Puebla Intl. Airport (PBC) - 33 min drive

Restaurants

  • ‪Cholula Nuestra - ‬7 min walk
  • ‪La Cocina de Los Angeles - ‬2 min walk
  • ‪Xanta Gastronomía - ‬5 min walk
  • ‪Carl’s Jr. - ‬3 min walk
  • ‪Antigua Taquería La Oriental - ‬7 min walk

About this property

Holiday Inn Express Puebla by IHG

3.5-star hotel near Zócalo de Puebla
Holiday Inn Express Puebla by IHG offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 17 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 2067 square feet (192 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Puebla by IHG. Free self parking is available.

This 3.5-star Puebla hotel is smoke free.

  • 1 building
  • 189 guestrooms or units
  • 7 levels
  • 2067 sq ft of conference space
  • 192 sq m of conference space
  • Breakfast available (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Express Puebla by IHG offers 189 accommodations with laptop-compatible safes and coffee/tea makers. 49-inch Smart televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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  • Pool
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  • Air conditioning
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Property amenities

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch smart TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Puebla
Holiday Inn Express Puebla
Holiday Inn Express Puebla Hotel Puebla
Holiday Inn Puebla
Puebla Holiday Inn
Holiday Inn Express Puebla Hotel

Frequently asked questions

How close is Holiday Inn Express Puebla by IHG to the airport?

Holiday Inn Express Puebla by IHG is 18.8 mi (33-min drive) away from the Puebla Intl. Airport (PBC) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express Puebla by IHG?

As of Oct 11, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Puebla by IHG on Oct 25, 2026 start from CA $83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express Puebla by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express Puebla by IHG.

Does Holiday Inn Express Puebla by IHG offer free breakfast?

Holiday Inn Express Puebla by IHG offers free self-serve breakfast on weekdays between 6:00 AM and 10:00 AM and weekends between 7:00 AM and 11:00 AM.

Is there a casino at Holiday Inn Express Puebla by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express Puebla by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn Express Puebla by IHG?

This hotel offers free self parking.

Does Holiday Inn Express Puebla by IHG have a pool?

Holiday Inn Express Puebla by IHG features an indoor pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Holiday Inn Express Puebla by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express Puebla by IHG to downtown Puebla?

Holiday Inn Express Puebla by IHG is 1.6 mi away from Puebla.

Holiday Inn Express Puebla by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1634 out of 2106 reviews
Rating 8 - Good. 343 out of 2106 reviews
Rating 6 - Okay. 75 out of 2106 reviews
Rating 4 - Poor. 17 out of 2106 reviews
Rating 2 - Terrible. 37 out of 2106 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in Puebla everything was perfect
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was super organized delicious breakfast, also smelly super clean.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great stuff and breakfast menu
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good. Staff super friendly!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was helpful and nice. I highly recommend this hotel
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the breakfast every morning.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Breakfast and Clean Rooms.Staff was Cooperative
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo exelente ! 😊
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good and safe stay. Hotel very clean. Staff was kind and helpful. Breakfast was good but with few options. Other eating options in the area are limited or not at walk distance
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views from the room on 7th floor although the windows were (permanently?) steamed up. Room nice and clean and the lighting was good. Staff at breakfast and on reception were good.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfect
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aa
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 6 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. staff was cordial, and air conditioning was perfect, except the bath had a leak.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. No issues. Great breakfast
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:)
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the need to get on WIFI through an app
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is ok but too many guest. I would only recommend for one or two day business trip near downtown or if you have an event and will use the place to sleep. For me was ok as I have two little children and they needed to have normal breakfast (egg, fruit, milk) but not in a nice location nor so close to downtown, you will need a car for transportation to any place. Regardless the place was really clean, staff is really nice and food is ok.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2026