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Holiday Inn Puebla Finsa by IHG

4.0 star property
4-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Holiday Inn Puebla Finsa by IHG

Indoor pool
1 bedroom, in-room safe, desk, blackout drapes
Front of property
Exterior
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Bar
  • Spa
  • Breakfast available

Explore the area

Map
Lateral Mexico - Puebla: 7719, Rancho Moratilla, Puebla, PUE, 72110
  • FINSA
    ‪5 min walk‬
  • Finsa Industrial Park
    ‪3 min drive‬
  • Galerías Serdán
    ‪4 min drive‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds

9.8 out of 10
Exceptional
(16 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Volcano View)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds (Volcano View)

8.8 out of 10
Excellent
(6 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Room amenity

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Mountain View

Standard Room, 1 King Bed, Mountain View

Standard Room, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • 46 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds (Club Floor)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds (Club Floor)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Top Floor)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Top Floor)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

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About the area

Puebla

Puebla retreat .Stay at this Puebla hotel and you'll be within half a mile (1 km) of Parque del Paseo de Los Gigantes and 2 miles (3 km) of FINSA. Galerías Serdán and Cuexcomate Volcano are also within 3 miles (5 km).

What's nearby

  • FINSA - 5 min walk - 0.5 km
  • Finsa Industrial Park - 3 min drive - 3.0 km
  • Galerías Serdán - 4 min drive - 4.2 km
  • Angelopolis Commercial Center - 10 min drive - 9.8 km
  • Zócalo de Puebla - 11 min drive - 10.1 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 15 min drive
  • Puebla Intl. Airport (PBC) - 25 min drive

Restaurants

  • ‪Starbucks - ‬13 min walk
  • ‪Toks - ‬13 min walk
  • ‪Pozoleria - ‬16 min walk
  • ‪Pollo Feliz - ‬14 min walk
  • ‪Marriot Real Puebla - ‬12 min walk

About this property

Holiday Inn Puebla Finsa by IHG

4-star guestrooms with free WiFi
Holiday Inn Puebla Finsa by IHG offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and meeting rooms. A fitness center, a steam room, and spa services are also featured at the business-friendly Holiday Inn Puebla Finsa by IHG. Free self parking is available.

This 4-star Puebla hotel is smoke free.

  • 1 building
  • 131 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 850 sq ft of conference space
  • Built in 2007
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Holiday Inn Puebla Finsa by IHG offers 131 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Holiday Inn Finsa Spa has 2 treatment rooms including rooms for couples. Services include massages. The spa is open daily.

Languages

English, Spanish

Similar properties

Exterior

Holiday Inn Express Puebla by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 1,344 reviews
The price is CA $78
CA $92 total
includes taxes & fees
Jul 13 - Jul 14
Holiday Inn Express Puebla by IHG

Property amenities

Family friendly

  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: MXN 260 for adults and MXN 260 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (50 inch wide door)
  • Pool access ramp on site
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Washing machine

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: MXN 714 per accommodation, per stay, plus a one-time cleaning fee of MXN 714 and a deposit of MXN 3000 per stay
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 416.50 per day.
  • Cribs (infant beds) are available for MXN 416.50 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 260 for adults and MXN 260 for children
  • Pet deposit: MXN 3000 per stay
  • Pet fee: MXN 714 per accommodation, per stay plus MXN 714 one-time cleaning fee
  • Service animals are exempt from fees
  • Crib (infant bed) fee: MXN 416.50 per day
  • Rollaway bed fee: MXN 416.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Finsa
Holiday Inn Finsa Hotel
Holiday Inn Finsa Hotel Puebla
Holiday Inn Finsa Puebla
Holiday Inn Puebla
Holiday Inn Puebla Finsa
Holiday Inn Puebla - Parque Industrial Finsa Hotel Puebla
Holiday Inn Puebla Finsa Hotel
Puebla Holiday Inn

Holiday Inn Puebla Finsa by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 494 out of 693 reviews
Rating 8 - Good. 142 out of 693 reviews
Rating 6 - Okay. 31 out of 693 reviews
Rating 4 - Poor. 12 out of 693 reviews
Rating 2 - Terrible. 14 out of 693 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

ADRIANA BEATRIZ RAMIREZ

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good business hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Leonardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 1 night in Mar 2025

10/10 Excellent

Khristinia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Kenia

Liked: Cleanliness, staff & service
In general it’s a good hotel. The staff is gentle. Negative points: the pool water is cold as well as the “hot tube”. We chose the hotel for the hot tube but couldn’t ever use it. When we tried to use the sauna it was cold s well. We mentioned these problems a few times to the staff without success. Finally, the price of the breakfast is not the one advertised on Expedia. Instead of 200 MX per person, we payed up to 280 MX depending on the day. Regular price was 230 MX. Again, complaining to the hotel did not help.
Stayed 8 nights in Dec 2024

10/10 Excellent

Adriana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Cecilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

ernestina

Stayed 1 night in Aug 2024

6/10 Okay

Juan Carlos

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
It was outdated
Stayed 1 night in Jul 2024

10/10 Excellent

Gerardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi
Stayed 1 night in Jun 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything! The bed was so comfortable!
Stayed 1 night in Jun 2024

10/10 Excellent

alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

The hotels, beautiful, the service was excellent, the rooms are very spacious, AC and Wi-Fi working perfectly fine, it’s right by the highway towards Veracruz so it’s very convenient. The breakfast was delicious and affordable.
Stayed 1 night in Jun 2024

10/10 Excellent

Armando

Stayed 1 night in Jun 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Bridget

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked swimming.
Stayed 1 night in May 2024

6/10 Okay

Hoi Kei

Stayed 3 nights in Feb 2024

8/10 Good

Noel

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Wasim

Travelled with partner
Liked: Amenities
Wonderful hotel and staff. it is difficult to get there Heavy and noisy traffic around .
Stayed 3 nights in Nov 2023

10/10 Excellent

Echo

Stayed 3 nights in Oct 2023

8/10 Good

Jose, Mexico

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
at teh reseption at teh moment of teh check out, the person did notgeive me the recip, and I was distracted, and did not ask for it, can you help me to receive the receipe pay in full?
Stayed 2 nights in Oct 2023

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

COLD place with no heating

No heating (thermostat was locked, technician came and unlocked it but air always came out COLD, in the end they admitted it is just not equipped to heat, BEWARE!). No bathrobes or slippers available. Limited and out of reach electric plugs.
Stayed 1 night in Jul 2023

10/10 Excellent

Courtney

Liked: Cleanliness
Stayed 2 nights in May 2023

10/10 Excellent

G

Stayed 2 nights in Apr 2023

10/10 Excellent

Alejandro

Stayed 3 nights in Apr 2023