Holiday Inn Puebla Finsa by IHG

4.0 star property
4-star guestrooms with free WiFi

Choose dates to view prices

Room options

View all photos for Premium Room

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Top Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Top Floor)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Club Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds (Club Floor)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds

9.6 out of 10
Exceptional
(20 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mountain View

Standard Room, 1 King Bed, Mountain View

Standard Room, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Volcano View)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds (Volcano View)

9.0 out of 10
Wonderful
(11 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Puebla

Puebla retreat .Stay at this Puebla hotel and you'll be within half a mile (1 km) of Parque del Paseo de Los Gigantes and 2 miles (3 km) of FINSA. Galerías Serdán and Cuexcomate Volcano are also within 3 miles (5 km).

What's nearby

  • FINSA - 5 min walk - 0.5 km
  • Parque del Paseo de Los Gigantes - 10 min walk - 0.9 km
  • Finsa Industrial Park - 2 min drive - 3.4 km
  • Chapel of Santo Domingo - 6 min drive - 3.0 km
  • Africam Safari - 34 min drive - 38.1 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 15 min drive
  • Puebla Intl. Airport (PBC) - 25 min drive

Restaurants

  • ‪Starbucks - ‬12 min walk
  • ‪Pozolería Los Ángeles - ‬16 min walk
  • ‪Toks - ‬13 min walk
  • ‪Pollo Feliz - ‬15 min walk
  • ‪Tacos Los Chicanos - ‬16 min walk

About this property

Holiday Inn Puebla Finsa by IHG

4-star guestrooms with free WiFi
Holiday Inn Puebla Finsa by IHG offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 850 square feet (79 square meters) and includes conference space. A fitness center, a steam room, and spa services are also featured at the business-friendly Holiday Inn Puebla Finsa by IHG. Free self parking is available.

This 4-star Puebla hotel is smoke free.

  • 1 building
  • 131 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 850 sq ft of conference space
  • 79 sq m of conference space
  • Built in 2007
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Holiday Inn Puebla Finsa by IHG offers 131 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Holiday Inn Finsa Spa has 2 treatment rooms including rooms for couples. Services include massages. The spa is open daily.

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Property amenities

Family friendly

  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 1:00 PM on weekends; MXN 310 for adults and MXN 310 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (50 inch wide door)
  • Pool access ramp on site
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Washing machine

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: MXN 714 per accommodation, per stay, plus a one-time cleaning fee of MXN 714 and a deposit of MXN 3000 per stay
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 416.50 per day.
  • Cribs (infant beds) are available for MXN 416.50 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 310 for adults and MXN 310 for children
  • Pet deposit: MXN 3000 per stay
  • Pet fee: MXN 714 per accommodation, per stay plus MXN 714 one-time cleaning fee
  • Service animals are exempt from fees
  • Crib (infant bed) fee: MXN 416.50 per day
  • Rollaway bed fee: MXN 416.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Finsa
Holiday Inn Finsa Hotel
Holiday Inn Finsa Hotel Puebla
Holiday Inn Finsa Puebla
Holiday Inn Puebla
Holiday Inn Puebla Finsa
Holiday Inn Puebla - Parque Industrial Finsa Hotel Puebla
Holiday Inn Puebla Finsa Hotel
Puebla Holiday Inn

Holiday Inn Puebla Finsa by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 618 out of 866 reviews
Rating 8 - Good. 182 out of 866 reviews
Rating 6 - Okay. 35 out of 866 reviews
Rating 4 - Poor. 17 out of 866 reviews
Rating 2 - Terrible. 14 out of 866 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jose Antonio

Stayed 2 nights in Jan 2026

8/10 Good

Santa

Stayed 3 nights in Dec 2025

8/10 Good

Karina

Travelled with family
Liked: Cleanliness, amenities
Large rooms, with comfy beds and big bathrooms. Great view of the volcanoes. Indoor pool is nice.
Stayed 3 nights in Dec 2025

8/10 Good

Emmanuel

Todo bien… solo deberian prender la caldera de la alberca
Stayed 3 nights in Dec 2025

10/10 Excellent

Rodrigo

Stayed 1 night in Dec 2025

10/10 Excellent

Arturo

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly, room was spacious
Stayed 1 night in Nov 2025

10/10 Excellent

Lawrence J

Stayed 1 night in Oct 2025

10/10 Excellent

Roy, Bronx

Stayed 1 night in Nov 2025

10/10 Excellent

Ines

Stayed 6 nights in Oct 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Stay since a long time

I loved the whole stay
Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Stayed 1 night in Oct 2025

10/10 Excellent

Ines

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was enclosed and the breakfast menu had different options daily
Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Stayed 4 nights in Oct 2025

10/10 Excellent

Alejandra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the way it was so clean and the pool is indoor great for families and the black out curtains amazing we slept in late
Stayed 1 night in Sep 2025

10/10 Excellent

Reynaldo

Stayed 1 night in Sep 2025

8/10 Good

Ramon

Stayed 1 night in Aug 2025

10/10 Excellent

Isabella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2025

10/10 Excellent

Wade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, room service and concierge were wow....
Stayed 1 night in Aug 2025

6/10 Okay

Morris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good hotel if you have business in the area or are just passing through for the night. Clean, large rooms, friendly staff. But the location isn’t great.
Stayed 3 nights in Aug 2025

10/10 Excellent

Walter

Stayed 6 nights in Jul 2025

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Andrés

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno
Stayed 1 night in Jun 2025

10/10 Excellent

Andrés

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy bueno
Stayed 1 night in Jun 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service
Stayed 12 nights in May 2025

2/10 Terrible

Ahsan Ullah

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I expect a good company
Stayed 1 night in May 2025