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Hotel 5 de Mayo

3.0 star property
3-star hotel near Zócalo de Puebla

Choose dates to view prices

Photo gallery for Hotel 5 de Mayo

Indoor pool, sun loungers
Exterior
Lobby
Outdoor banquet area
1 bedroom, down comforters, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Pool
  • Parking included
  • Room service

Explore the area

Map
BLV 5 DE MAYO 404, COL XANENETLA, Puebla, PUE, 72290
  • Puebla Convention Center
    ‪14 min walk‬
  • Zócalo de Puebla
    ‪15 min walk‬
  • Puebla Cathedral
    ‪17 min walk‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Room

1 bedroom, down comforters, in-room safe, desk

Deluxe Room

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

1 bedroom, down comforters, in-room safe, desk

Deluxe Triple Room

  • 80 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Junior Suite

1 bedroom, down comforters, in-room safe, desk

Junior Suite

  • 90 sq m
  • Sleeps 3
  • 2 King Beds

View all photos for Deluxe Double Room

1 bedroom, down comforters, in-room safe, desk

Deluxe Double Room

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Premier Suite

1 bedroom, down comforters, in-room safe, desk

Premier Suite

  • 90 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Puebla

Puebla Historic Center stay.You'll be steps from Secrets of Puebla Tunnels and within a 10-minute walk of Zona Histórica de los Fuertes with a stay at this Puebla Historic Center hotel. Five Wounds of San Francisco Conventional Church and Main Theater of Puebla are also within half a mile (1 km).

What's nearby

  • Zona Histórica de los Fuertes - 7 min walk - 0.6 km
  • Puebla Convention Center - 14 min walk - 1.2 km
  • Zócalo de Puebla - 15 min walk - 1.3 km
  • Puebla Cathedral - 17 min walk - 1.5 km
  • Centro Expositor - 4 min drive - 1.9 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 7 min drive
  • Puebla Intl. Airport (PBC) - 36 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Molecular Cuisine Supplies - ‬11 min walk
  • ‪Garotos - ‬3 min walk
  • ‪Restaurant San Jose - ‬8 min walk
  • ‪Taqueria el Pipirin - ‬12 min walk

About this property

Hotel 5 de Mayo

3-star hotel near Zócalo de Puebla
Hotel 5 de Mayo offers its guests an indoor pool and a 24-hour fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A 24-hour business center and a meeting room are available. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel 5 de Mayo. Free self parking and valet parking are available.

This 3-star Puebla hotel is smoke free.

  • 59 guestrooms or units
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Hotel 5 de Mayo offers 59 accommodations with safes and complimentary bottled water. Beds feature down comforters. 45-inch Smart televisions come with cable channels.

Bathrooms include rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Elevator (28 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 45-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Dining venue(s)
  • Fitness facility

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation.

Property Registration Number Modernizacion en Infraestructura Hormigon

We should mention

  • Children may not be eligible for complimentary breakfast.

Property is also known as

Hotel 5 Mayo Puebla
Hotel 5 Mayo
5 Mayo Puebla
Hotel 5 de Mayo Hotel
Hotel 5 de Mayo Puebla
Hotel 5 de Mayo Hotel Puebla

Hotel 5 de Mayo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 760 out of 1001 reviews
Rating 8 - Good. 163 out of 1001 reviews
Rating 6 - Okay. 40 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gustave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cet hôtel offre de grande chambre avec un lit très confortable. Le personnel est très accueillant et ils sont à l’écoute de nos besoins. Le déjeuner est parfait ainsi que le service. Malgré le 20 minutes du centre historique, ,j’y retournerais sans hésiter.
Stayed 3 nights in Feb 2025

10/10 Excellent

crystal

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked Everything. Rooms are quite large and comfortable
Stayed 1 night in Feb 2025

10/10 Excellent

idolina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. staff friendly, helpful
Stayed 2 nights in Dec 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Nilesh

Liked: Cleanliness, staff & service, room comfort
Two of the main lights in the room didn't work so needed to use phone light when entering and exiting
Stayed 1 night in Dec 2024

4/10 Poor

Gary

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The Air conditioning did not work at all and the noise from the street was all night.
Stayed 1 night in Dec 2024

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with international quality - great location - excellent service
Stayed 1 night in Dec 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and attentive staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Grace

Travelled with partner
Liked: Amenities
Wonderful staff. Clean room and everything that is need is just call away. We would stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Lolita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good food, very clean but location is not very good.
Stayed 3 nights in Oct 2024

10/10 Excellent

lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
House keeping was on point. Great staff able to assist. The breakfast was so great!! I would definitely stay here again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sergio A

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great spacious room and a great full breakfast. Friendly and helpful staff.
Stayed 1 night in Oct 2024

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Sergio A

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the breakfast choices, friendly staff, room was spacious and clean. We love walking everywhere and liked that the historic/zocalo area where within a reasonable walking distance (10-15 mins.) I will be recommending this place to anyone and everyone.
Stayed 5 nights in Sep 2024

10/10 Excellent

Gabino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Execellent!
Stayed 1 night in Sep 2024

8/10 Good

Andrea

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno
Stayed 3 nights in Sep 2024

10/10 Excellent

Beatriz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and attentive staff. Property was well maintained.
Stayed 5 nights in Sep 2024

8/10 Good

aida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cómodo y amplia la habitación, el desayuno excelente, considero deben comprar nuevos colchones por lo menos en nuestra habitación y también una nueva secadora para blancos ya que las sabanas tenían un olor a quemado
Stayed 2 nights in Sep 2024

6/10 Okay

Gary

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Froylan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, clean rooms, excellent breakfast.
Stayed 1 night in Aug 2024

6/10 Okay

donald, Sam Diego

Travelled with partner
Liked: Cleanliness, staff & service
Nothing to rate this hotel above 3 stars.
Stayed 4 nights in Jun 2024

10/10 Excellent

zhangyu

Stayed 1 night in Jul 2024

8/10 Good

Victoria

Stayed 1 night in Jun 2024

2/10 Terrible

Azucena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024