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Hotel Isabel

3.0 star property
Family-friendly 3-star hotel near Angelopolis Commercial Center

Choose dates to view prices

Photo gallery for Hotel Isabel

Bar (on property)
In-room safe, blackout drapes, iron/ironing board, free WiFi
Hallway
Business centre
Handrails in hallways

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • Breakfast available
  • Parking included
  • Room service

Explore the area

Map
5 PONIENTE 125 COL. CENTRO, Puebla, PUE, 72000
  • Puebla Cathedral
    ‪3 min walk‬
  • Zócalo de Puebla
    ‪3 min walk‬
  • Puebla Convention Center
    ‪12 min walk‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed, Courtyard View

Standard Double Room, 1 Double Bed, Courtyard View

Standard Double Room, 1 Double Bed, Courtyard View

9.6 out of 10
Exceptional
(39 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 2 Double Beds, Courtyard View

Standard Double Room, 2 Double Beds, Courtyard View

Standard Double Room, 2 Double Beds, Courtyard View

9.4 out of 10
Exceptional
(37 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Courtyard View

View from room

Deluxe Room, 2 Double Beds, Courtyard View

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Puebla

Puebla Historic Center stay.At this Puebla Historic Center hotel, you'll be well placed to visit Zócalo de Puebla and Puebla Cathedral, both within a 5-minute walk. Palafoxiana Library and Amparo Museum are also within half a mile (1 km).

What's nearby

  • Puebla Cathedral - 3 min walk - 0.3 km
  • Zócalo de Puebla - 3 min walk - 0.3 km
  • Puebla Convention Center - 12 min walk - 1.0 km
  • Centro Expositor - 6 min drive - 3.0 km
  • Angelopolis Commercial Center - 6 min drive - 5.3 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 11 min drive
  • Puebla Intl. Airport (PBC) - 43 min drive

Restaurants

  • ‪Attico 303 - ‬3 min walk
  • ‪Comal Cocina de Antojo - ‬2 min walk
  • ‪Miel de Agave - ‬3 min walk
  • ‪Tacos Tony - ‬2 min walk
  • ‪El Encanto - ‬1 min walk

About this property

Hotel Isabel

Family-friendly 3-star hotel near Angelopolis Commercial Center
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

Public spaces have free WiFi. A fitness center, a terrace, and an arcade/game room are also featured at the family-friendly Hotel Isabel. Self parking and valet parking are free.

This 3-star Puebla hotel is smoke free.

  • 44 guestrooms or units
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Hotel Isabel offers 44 air-conditioned accommodations with safes and complimentary bottled water. 47-inch flat-screen televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. This Puebla hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Spanish

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Property amenities

Family friendly

  • Arcade/game room
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 8:30 AM to 11:00 AM for a fee: MXN 170 for adults and MXN 150 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Foosball table
  • Gym
  • Table tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 47-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 170 for adults and MXN 150 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Isabel Puebla
Hotel Hotel Isabel Puebla
Puebla Hotel Isabel Hotel
Hotel Hotel Isabel
Isabel Puebla
Isabel
Hotel Isabel Hotel
Hotel Isabel Puebla
Hotel Isabel Hotel Puebla

Hotel Isabel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 581 out of 912 reviews
Rating 8 - Good. 232 out of 912 reviews
Rating 6 - Okay. 55 out of 912 reviews
Rating 4 - Poor. 19 out of 912 reviews
Rating 2 - Terrible. 25 out of 912 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marisol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just really loud you could hear the door slamming all night
Stayed 4 nights in Nov 2024

10/10 Excellent

Carlos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location,amazing view of the cathedral,self parking close by, but need to leave the key, but very safe, the only issue I found was the echo in the rooms that connected to the service areas that resonate inside the rooms,but overall it was a nice stay
Stayed 2 nights in Feb 2025

8/10 Good

Consuelo

Nice location and nice room as well
Stayed 1 night in Mar 2025

10/10 Excellent

mario, Sebring

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we stay here and is great the staff is very friendly
Stayed 1 night in Feb 2025

10/10 Excellent

Rosa Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Feb 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción a un excelente precio
Stayed 2 nights in Jan 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Es un buen hotel para disfrutar del centro de la ciudad.
Stayed 1 night in Jan 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Puebla Centre

It was an excellent stay!
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Th staff at the hotel was great. And the location in the middle of the historic quarter is perfect.
Stayed 3 nights in Jan 2025

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nais
Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Stayed 5 nights in Jan 2025

10/10 Excellent

Jose Molina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay in Puebla.
Stayed 1 night in Jan 2025

6/10 Okay

Kemper

Liked: Cleanliness, staff & service, room comfort

Great place but noisy which is a biggie

Great location. Rooms are nice and modern. Stylish. But, there are negatives. The shower leaked water all over the floor and the knob to start it was placed such that the shower would spray you because you had to get in front of it to turn it on. The desk had no outlet for power. The tv did not work. The safe had no instructions and the staff gave me the wrong instruction in person so I ended up having to look on the Internet for instruction. They gave me a room that the maid was still in at first and she wouldn’t even answer the door to tell me when she was going to be done so I gave up waiting. But WORST is the noise. I had a room with a door directly off the lobby and they play loud music all day that echoes in the atrium and into your room. It’s pleasant music but loud. And there is all kinds of activity early in the morning that wakes you. Finally, they put this rubber mattress cover on the mattress that is hot and noisy. I took it off the bed in the middle of the first night. I’d stay here again but definitely not in a room off the atrium. Everyone was pleasant.
Stayed 5 nights in Jan 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 minute walk to Zocalo. Lots of shops and restaurants nearby. Room was located on the back of hotel away from the street. No window, just a door window facing courtyard. Small room but very clean. No lotion or wash cloths. No iron or iron board. King size bed was firm but comfortable. Pillows were ok. Definitely would stay here again!
Stayed 4 nights in Dec 2024

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, near the city central a lot of places to vist
Stayed 2 nights in Jan 2025

10/10 Excellent

vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was close by.
Stayed 2 nights in Jan 2025

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and clean. Easy to find and parking was available (which is a big deal in Puebla). The staff was amazing!!
Stayed 1 night in Jan 2025

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Daniel

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Vanessa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicacion y precio
Stayed 1 night in Dec 2024

10/10 Excellent

Roberto

Liked: Cleanliness, property conditions & facilities
Is near to every thing
Stayed 2 nights in Dec 2024

8/10 Good

Bridgette

Stayed 1 night in Nov 2024

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My experience and service received was great!!
Stayed 2 nights in Dec 2024