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Hotel Lastra

3.5 star property
3.5-star hotel near Zócalo de Puebla, connected to the convention center

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Photo gallery for Hotel Lastra

Exterior
Breakfast, lunch, dinner served; international cuisine
Terrace/patio
Lobby
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services

Explore the area

View in a map
Calzada de los Fuertes 2633, Col. Rincón del Bosque, Puebla, PUE, 72290
  • Place, Zona Histórica de los Fuertes
    ‪3 min walk‬
  • Place, Centro Expositor
    ‪15 min walk‬
  • Place, Puebla Convention Center
    ‪15 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Twin Beds

Double Room, 2 Single Beds

Double Room, 2 Twin Beds

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Room

Executive Room

Executive Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

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About the area

Puebla

Heart of Puebla.Within a 10-minute walk of this Puebla Historic Center hotel, you'll find Zona Histórica de los Fuertes and Fort Loreto. Secrets of Puebla Tunnels and Five Wounds of San Francisco Conventional Church are also within half a mile (1 km).

What's nearby

  • Zona Histórica de los Fuertes - 3 min walk - 0.3 km
  • Fort Loreto - 10 min walk - 0.9 km
  • Centro Expositor - 15 min walk - 1.3 km
  • Puebla Convention Center - 15 min walk - 1.3 km
  • Zócalo de Puebla - 8 min drive - 1.9 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 9 min drive
  • Puebla Intl. Airport (PBC) - 37 min drive

Restaurants

  • ‪Cafe Sierra Negra - ‬15 min walk
  • ‪Restaurante Arroyo - ‬15 min walk
  • ‪Café Expo - ‬16 min walk
  • ‪The Coffee York - ‬11 min walk
  • ‪McDonald's - ‬13 min walk

About this property

Hotel Lastra

3.5-star hotel near Zócalo de Puebla, connected to the convention center
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

Public spaces have free WiFi and wired Internet. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hotel Lastra. Self parking is free.

This 3.5-star Puebla hotel is smoke free.

  • 1 building
  • 66 guestrooms or units
  • 5 levels
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Lastra offers 66 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Accommodations offer separate dining areas. Pillowtop beds feature premium bedding. Televisions come with cable channels. Bathrooms include showers and designer toiletries.

This Puebla hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 1:00 PM for a fee: MXN 145 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch TV with cable channels

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Separate dining area

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Lastra

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for MXN 250.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 145 per person
  • Crib (infant bed) fee: MXN 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Lastra Puebla
Hotel Lastra
Lastra Puebla
Hotel Lastra Hotel
Hotel Lastra Puebla
Hotel Lastra Hotel Puebla

Hotel Lastra Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 196 out of 405 reviews
Rating 8 - Good. 135 out of 405 reviews
Rating 6 - Okay. 48 out of 405 reviews
Rating 4 - Poor. 12 out of 405 reviews
Rating 2 - Terrible. 14 out of 405 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

SANDRA

Liked: Property conditions & facilities
Perfecto
Stayed 1 night in Oct 2025

10/10 Excellent

John

Stayed 1 night in May 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Dec 2024

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Blanca Roberta

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitivamente fue muy desilusionante, después de ser un gran hotel , se ha venido para abajo en apariencia se ve bien pero una vez entrando a los cuartos es una experiencia que no le deseo a nadie en sus vacaciones, las camas, las sábanas, las cobijas sucias, no tienen aspiradora para recoger el polvo de las alfombras y lo hacen con escoba así que todo el polvo se sube a las camas al tocador a nuestras maletas, la tina de baño y los lavaderos están tapados, así que cuando te lavas lo dientes el agua se queda ahí por mucho tiempo al igual la tina de baño, el mal olor de los cuartos se quedaron en mi mente y aún no he podido superar ese olor. Se me pidió dinero extra para darme un mejor cuarto y no fue así , al entrar uno de esos cuartos olía a orines y al bajar a preguntar el por qué el nuevo cuarto que pague dinero extra olía tan horrible, me dijeron que supuestamente tienen un gato y se orina en las camas, tuve que salir a comprar productos para que el olor del cuarto no fuera tan horrible y pudiera dormir … una experiencia que no recomiendan a nadie.
Stayed 7 nights in Oct 2024

8/10 Good

Julio César

Travelled with family and small children
Lack of coolness tools
Stayed 1 night in Apr 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

4/10 Poor

Marguerite

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Very disappointing facilities.

Room was old, outside view of roof, window that could not open, no A/C. Shower floor very slippery with no mat.
Stayed 1 night in Apr 2022

8/10 Good

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful scenery
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was very accommodating and receptive. Surroundings were clean and hotel was within walking distance to nearby park, cafes, and local shopping.
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

8/10 Good

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

2/10 Terrible

ALEJANDRO

Disliked: Staff & service, property conditions & facilities, room comfort

Over charged to much red tape to honor reservation

Stayed 3 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service! There needs to be some more effort in making sure the room is completely clean. For examples, sheets were not. More towels available in rooms. Other than that, I will return very soon!
Stayed 1 night in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No rooms have AC

The room i was given had no AC & no Cieling fan. I returned to the front desk asking for a room with AC since the hotel lists AC, but I was informed none of their rooms have AC, but was offered a fan. I booked this hotel due to a Marta Sanchez concert in Puebla and it was the closest hotel to the venue. I asked for toothpaste and a razor and was charged for both. It was cheap so no biggie, however I would not stay here again.

8/10 Good

Jack, Newton, MA

Liked: Cleanliness, property conditions & facilities, room comfort

Convenient access to Puebla's historical sites

Hotel Lastra is on the Los Fuertes hill ("the forts"), where the battle of Cinco de Mayo was fought. In addition to the ruins and other historical attractions, the hill now has coffee shops, stores, events, a paddle-boat lake, a new elevated tram, a walking exploration of Puebla's history, a bike path, and beautiful views of the surrounding city. The hotel has been mostly renovated, and now contains a nice outdoor pool, gardens, heated outdoor sitting areas, a restaurant, and a bar. Walking down the hill rather than up it, it is a 5 minute walk to the San Francisco mall. In addition to great restaurants (such as La Purificadora) and stores, this mall is also historical, featuring restored colonial-era Spanish ruins, some of which are presented under glass flooring as you walk the mall area.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jose, san francisco

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is awesome, the staff are very friendly, food, omg, delicious

10/10 Excellent

ROMMEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien solo el agua de la alberca que está en exceso fria
Stayed 2 nights in Nov 2025

10/10 Excellent

Jesús Octavio

Travelled with family
Liked: Cleanliness, staff & service, amenities
El personal amable
Stayed 1 night in Nov 2025

10/10 Excellent

Jean Marc, Oaxaca de Juarez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia, tranquila muy comoda
Stayed 2 nights in Nov 2025

10/10 Excellent

Jose

Stayed 1 night in Oct 2025

8/10 Good

German

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cuarto algo pequeño
Stayed 1 night in Sep 2025

8/10 Good

Héctor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025