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Hotel Puebla Plaza

2.5 star property
Colonial hotel near Puebla Cathedral

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Photo gallery for Hotel Puebla Plaza

Courtyard
Courtyard
Luxury Room, 1 King Bed, City View
Luxury Double Room, 2 Double Beds | Bathroom
Courtyard
Reviews
6.8

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
5 Poniente No 111, Downtown, Puebla, PUE, 72000
  • Popular LocationZócalo de Puebla2 min walk
  • Popular LocationPuebla Cathedral3 min walk
  • Popular LocationPuebla Convention Center13 min walk
  • AirportPuebla, Puebla (PBC-Hermanos Serdan Intl.)46 min drive

Room options

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Quadruple Room, 2 Double Beds

Classic Quadruple Room, 2 Double Beds

Classic Quadruple Room, 2 Double Beds

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Double Room, 2 Double Beds

Luxury Double Room, 2 Double Beds

Luxury Double Room, 2 Double Beds

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Luxury Room, 1 King Bed, City View

Luxury Room, 1 King Bed, City View

Luxury Room, 1 King Bed, City View

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool
NH Puebla Centro Histórico
Pool
Pet-friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1006)
The price is CA $68
per night
CA $81 total
includes taxes & fees
30 May - 31 May
NH Puebla Centro Histórico

About the area

Puebla

City center stay.At this Puebla Historic Center hotel, you'll be well placed to visit Puebla Cathedral and Zócalo de Puebla, both steps away. Palafoxiana Library and Amparo Museum are also within half a mile (1 km).

What's nearby

  • Zócalo de Puebla - 2 min walk
  • Puebla Cathedral - 3 min walk
  • Puebla Convention Center - 13 min walk
  • Fort Loreto - 5 min drive
  • Angelopolis Commercial Center - 8 min drive

Getting around

  • Puebla–Cholula Tourist Train Terminal - 10 min drive
  • Puebla Intl. Airport (PBC) - 43 min drive

Restaurants

  • El Mural de los Poblanos - 2 min walk
  • Comal Cocina de Antojo - 1 min walk
  • Attico 303 - 2 min walk
  • Antojitos Tomy - 2 min walk
  • Bar Capri - 2 min walk

About this property

Hotel Puebla Plaza

Colonial hotel near Puebla Cathedral
Hotel Puebla Plaza offers its guests multilingual staff, tour/ticket assistance, and 24-hour room service. Public spaces have free WiFi. The business-friendly Hotel Puebla Plaza also features express check-in and express check-out.

This Colonial Puebla hotel is smoke free.

  • 1 building
  • 37 guestrooms or units
  • 5 levels
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • No smoking on site
Hotel Puebla Plaza offers 37 accommodations, which are accessible via exterior corridors and feature irons/ironing boards and complimentary toiletries. Beds feature premium bedding. Digital television is provided. Bathrooms include showers.

This Puebla hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 24-hour room service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Entertainment

  • Digital channels
  • TV

Bedroom

  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Outdoor space

  • Yard

More

  • Access via exterior corridors
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Puebla Plaza

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Puebla Plaza
Puebla Plaza
Hotel Puebla Plaza Hotel
Plaza Hotel Puebla
Hotel Puebla Plaza Puebla
Hotel Puebla Plaza Hotel Puebla

Hotel Puebla Plaza Reviews

Reviews

6.8
Rating 10 - Excellent. 44 out of 242 reviews" "
Rating 8 - Good. 72 out of 242 reviews" "
Rating 6 - Okay. 69 out of 242 reviews" "
Rating 4 - Poor. 27 out of 242 reviews" "
Rating 2 - Terrible. 30 out of 242 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Montserrat

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Doors Closed upon arrival.
We found the hotel Closed upon arrival. Had to booked another one in emergency. Reported immediately to Hotels.com. This case is pending resolution.
Stayed 2 nights in Jul 2023

2/10 Terrible

Javier Antonio

Disliked: Cleanliness, staff & service
I showed up at 4pm to check in and nobody was there to open the door for me. So i went to lunch and came back half an hour later. Leaning lady opened the door and informed me that nobody was working and she didnt know when somebody would be at the desk to check me in. Pretty infuriating!
Stayed 2 nights in Jan 2023

2/10 Terrible

Carlos

Stayed 1 night in Oct 2022

6/10 Okay

Marcus

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Dec 2021

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit Puebla!
My experience here was great. The gal in the front desk was amazing in providing detailed recommendations on getting around the city and provided sources for day trips.
Stayed 2 nights in Oct 2021

8/10 Good

David

Stayed 1 night in Sep 2021

10/10 Excellent

Elisa

Stayed 2 nights in Jun 2021

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location
I stayed here twice and had a good experience both times. The reception and cleaning staff are wonderful and you can't beat the central location.
Stayed 2 nights in Nov 2019

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location
The reception and cleaning staff here were really excellent, but speak limited English. The location can't be beat as it is less than a block from the cathedral and walkable to the historic center sites of interest. The only improvements I would make would be to include a bathmat with the daily linens, have a towel rod or hook in the bathroom, and to have a shelf near the bathroom sink for putting toiletries. I will definitely stay here the next time I'm in Puebla!
Stayed 1 night in Nov 2019

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Puebla Plaza
Great location
Stayed 1 night in Mar 2019