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InterContinental Presidente Puebla by IHG

4.0 star property
4-star spa hotel near Zócalo de Puebla

Choose dates to view prices

Photo gallery for InterContinental Presidente Puebla by IHG

Egyptian cotton sheets, premium bedding, down comforters, in-room safe
Meeting facility
Reception
Exterior
Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Blvd Hermanos Serdan 141, Puebla, PUE, 72140
  • Place, Fuente de los Frailes
    ‪12 min walk‬
  • Place, Galerías Serdán
    ‪15 min walk‬
  • Place, Cuexcomate Volcano
    ‪9 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪41 min drive‬

Room options

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Premium Room

  • 33 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Room

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Club Lounge Access

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, 1 King Bed, Club Lounge Access

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(29 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 2 Double Beds, Club Lounge Access

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, 2 Double Beds, Club Lounge Access

9.0 out of 10
Wonderful
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

Classic Room, 2 Double Beds

8.8 out of 10
Excellent
(39 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed (Dining Area)

Junior Suite, 1 King Bed (Dining Area)

Junior Suite, 1 King Bed (Dining Area)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

9.6 out of 10
Exceptional
(4 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 Twin Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 96 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Club Lounge Access

Premium Room, 1 King Bed, Club Lounge Access

Premium Room, 1 King Bed, Club Lounge Access

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Accessible Bathtub (Mobility)

Classic Room, 1 King Bed, Accessible Bathtub (Mobility)

Classic Room, 1 King Bed, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

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About the area

Puebla

In historical district.Within 2 miles (3 km) of this Puebla hotel, you'll find Fuente de los Frailes and Galerías Serdán. Museo del Ferrocarril and National Museum of Mexican Railroads are also within 2 miles (3 km).

What's nearby

  • Fuente de los Frailes - 12 min walk - 1.0 km
  • Galerías Serdán - 15 min walk - 1.3 km
  • Museum of the Mexican Army and Air Force - 6 min drive - 2.3 km
  • Uriarte Talavera - 7 min drive - 2.7 km
  • Cuexcomate Volcano - 9 min drive - 2.3 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 9 min drive
  • Puebla Intl. Airport (PBC) - 35 min drive

Restaurants

  • ‪María Ofelia - ‬4 min walk
  • ‪Carl’s Jr. - ‬3 min walk
  • ‪La Cocina de Los Angeles - ‬1 min walk
  • ‪Xanta Gastronomía - ‬4 min walk
  • ‪El Camarón Guasaveño - ‬6 min walk

About this property

InterContinental Presidente Puebla by IHG

4-star spa hotel near Zócalo de Puebla
InterContinental Presidente Puebla by IHG offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 3 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 189263 square feet (17583 square meters) and includes a conference center. A children's pool, a terrace, and multilingual staff are also featured at the business-friendly InterContinental Presidente Puebla by IHG. Free self parking and valet parking are available.

This 4-star Puebla hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 5 levels
  • 3 dining venues
  • Meeting rooms
  • 189263 sq ft of conference space
  • 17583 sq m of conference space
  • Built in 1982
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
InterContinental Presidente Puebla by IHG offers 200 air-conditioned accommodations with video-game consoles and safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Puebla hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and complimentary weekday newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna and a hot tub. The spa is open select days.

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Property amenities

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to noon on weekdays and 7:00 AM to noon on weekends; USD 25 for adults and USD 12.50 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • 24-hour gym
  • Art gallery
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay movies
  • Video game console

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 70 per pet, per night, plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 66 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 12.5 for children
  • Pet fee: USD 70 per pet, per night plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Presidente Hotel Puebla
InterContinental Presidente Puebla
InterContinental Puebla
InterContinental Puebla Presidente
Presidente InterContinental Puebla
Presidente Puebla
Puebla InterContinental
Puebla InterContinental Presidente
Puebla Presidente InterContinental
Presidente Intercontinental Puebla Hotel Puebla
InterContinental Presidente Puebla Hotel

Frequently asked questions

How close is InterContinental Presidente Puebla by IHG to the airport?

InterContinental Presidente Puebla by IHG is 19.1 mi (35-min drive) away from the Puebla Intl. Airport (PBC) airport, the closest popular airport to the property.

How much does it cost to stay at InterContinental Presidente Puebla by IHG?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at InterContinental Presidente Puebla by IHG on Jun 21, 2026 start from CA $112, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does InterContinental Presidente Puebla by IHG have an airport shuttle?

Airport shuttle services are not available at InterContinental Presidente Puebla by IHG.

Does InterContinental Presidente Puebla by IHG offer free breakfast?

Free breakfast isn’t provided at InterContinental Presidente Puebla by IHG, but buffet breakfast is offered for a fee of USD 25 for adults and USD 12.5 for children. It's available on weekdays from 6:00 AM to noon and weekends from 7:00 AM to noon.

Is there a casino at InterContinental Presidente Puebla by IHG?

No, there is no casino at this hotel.

What time is check-in at InterContinental Presidente Puebla by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at InterContinental Presidente Puebla by IHG?

This hotel offers free self parking and valet parking.

Does InterContinental Presidente Puebla by IHG have a pool?

InterContinental Presidente Puebla by IHG features an outdoor pool and a children's pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does InterContinental Presidente Puebla by IHG have a restaurant?

InterContinental Presidente Puebla by IHG is home to Cocina de los Angeles, which features international cuisine.

Does InterContinental Presidente Puebla by IHG have a spa?

This hotel has a spa, which features deep-tissue massages.

How close is InterContinental Presidente Puebla by IHG to downtown Puebla?

InterContinental Presidente Puebla by IHG is 1.6 mi away from Puebla.

InterContinental Presidente Puebla by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 721 out of 1002 reviews
Rating 8 - Good. 157 out of 1002 reviews
Rating 6 - Okay. 65 out of 1002 reviews
Rating 4 - Poor. 34 out of 1002 reviews
Rating 2 - Terrible. 25 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jay

Stayed 1 night in Feb 2026

10/10 Excellent

Jose

Stayed 1 night in Feb 2026

6/10 Okay

Marco, Woodbridge

Stayed 1 night in Feb 2026

8/10 Good

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
-
Stayed 3 nights in Dec 2025

10/10 Excellent

Marco

Stayed 1 night in Dec 2025

10/10 Excellent

Magali, Winchester

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff , Beautiful hotel . A bit noisy because New Years celebrations . My Hotel option when visiting Puebla . 3rd time visiting and stayed at same hotel
Children room
Stayed 2 nights in Dec 2025

6/10 Okay

Samuel

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
The bedroom need to be updated
Stayed 1 night in Jan 2026

10/10 Excellent

Tracy Elizabeth

Stayed 2 nights in Dec 2025

10/10 Excellent

León, CDMX

Liked: Cleanliness, property conditions & facilities
Ni e place to stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, property conditions & facilities
We stayed here as a family of three in a king room with a sleeper sofa. While the sofa bed was unfortunately uncomfortable—you could feel the springs—it was manageable for a short stay. The staff were very friendly and helpful, which made a big difference. Having a car rental on site was extremely convenient, and it was easy to get Ubers to and from the center of town, which was only about 10–15 minutes away. The breakfast buffet was excellent and a real highlight of our stay. Overall, a good experience, though the sofa bed could definitely use an upgrade.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mayra Gonzalez

Stayed 1 night in Dec 2025

8/10 Good

Philippe Abel, San Mateo Tlaltenango

Liked: Cleanliness, amenities, property conditions & facilities
Intercontinental is like a resort in the city, nice heated outdoor pool, Gym, Spa and a cozy lobby bar. Service stands out as well as the well served breakfast buffet. Thumbs Up !
Stayed 2 nights in Dec 2025

10/10 Excellent

Claudia

Stayed 1 night in Dec 2025

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome breakfast, great location, beautiful hotel
Stayed 2 nights in Dec 2025

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness
Great breakfat, excellent property
Stayed 1 night in Dec 2025

6/10 Okay

nobutaka

Stayed 3 nights in Nov 2025

8/10 Good

Peter

We were staying in a Club
Stayed 1 night in Nov 2025

10/10 Excellent

Joel

Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 2 nights in Nov 2025

8/10 Good

Armando

Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estancia increíble
Stayed 1 night in Sep 2025

10/10 Excellent

Ivan, Del Valle

Stayed 1 night in Sep 2025

10/10 Excellent

Wilfrido R, Edina

Stayed 3 nights in Aug 2025