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InterContinental Presidente Puebla by IHG

4.0 star property
4-star spa hotel near Zócalo de Puebla

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Photo gallery for InterContinental Presidente Puebla by IHG

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Exterior
Reception
Exterior
Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Pool
  • Pet-friendly
  • Room service

Explore the area

Map
Blvd Hermanos Serdan 141, Puebla, PUE, 72140
  • Angelopolis Commercial Center
    ‪4 min drive‬
  • Zócalo de Puebla
    ‪5 min drive‬
  • Puebla Cathedral
    ‪5 min drive‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪25 min drive‬

Room options

View all photos for Premium Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room

  • 33 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Accessible Bathtub (Mobility Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 1 King Bed, Accessible Bathtub (Mobility Accessible)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access

Premium Room, 1 King Bed, Club Lounge Access

Premium Room, 1 King Bed, Club Lounge Access

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Dining Area)

Junior Suite, 1 King Bed (Dining Area)

Junior Suite, 1 King Bed (Dining Area)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 59 sq m
  • Sleeps 7
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Club Lounge Access

Classic Room, 1 King Bed, Club Lounge Access

Classic Room, 1 King Bed, Club Lounge Access

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Club Lounge Access

Classic Room, 2 Double Beds, Club Lounge Access

Classic Room, 2 Double Beds, Club Lounge Access

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 Single Bed

Presidential Suite, 1 Single Bed | Bathroom

Presidential Suite, 1 Single Bed

  • 96 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room

Classic Room

Classic Room

  • 26 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

  • 30 sq m
  • Sleeps 3
  • 1 Twin Bed

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About the area

Puebla

In historical district.Within 2 miles (3 km) of this Puebla hotel, you'll find Fuente de los Frailes and Galerías Serdán. Museo del Ferrocarril and National Museum of Mexican Railroads are also within 2 miles (3 km).

What's nearby

  • Galerías Serdán - 15 min walk - 1.3 km
  • Angelopolis Commercial Center - 4 min drive - 3.4 km
  • Zócalo de Puebla - 5 min drive - 3.4 km
  • Puebla Cathedral - 5 min drive - 3.4 km
  • Puebla Convention Center - 7 min drive - 5.6 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 6 min drive
  • Puebla Intl. Airport (PBC) - 34 min drive

Restaurants

  • ‪Carl’s Jr. - ‬3 min walk
  • ‪La Cocina de los Angeles - ‬4 min walk
  • ‪Café Colibrí - ‬5 min walk
  • ‪El Gran Takazo - ‬5 min walk
  • ‪El Camarón Guasaveño - ‬6 min walk

About this property

InterContinental Presidente Puebla by IHG

4-star spa hotel near Zócalo de Puebla
InterContinental Presidente Puebla by IHG offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 3 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 189263 square feet (17583 square meters) and includes a conference center. A children's pool, a terrace, and multilingual staff are also featured at the business-friendly InterContinental Presidente Puebla by IHG. Free self parking and valet parking are available.

This 4-star Puebla hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 5 levels
  • 3 dining venues
  • Meeting rooms
  • 189263 sq ft of conference space
  • 17583 sq m of conference space
  • Built in 1982
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
InterContinental Presidente Puebla by IHG offers 200 air-conditioned accommodations with video-game consoles and safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Puebla hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and complimentary weekday newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna and a hot tub. The spa is open select days.

Languages

English, German, Spanish

Similar properties

Exterior

Holiday Inn Express Puebla by IHG

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  • Breakfast included
  • Parking included
  • Free WiFi
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The price is CA $76
CA $91 total
includes taxes & fees
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Property amenities

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to noon on weekdays and 7:00 AM to noon on weekends; USD 25 for adults and USD 12.50 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • 24-hour gym
  • Art gallery
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay movies
  • Video game console

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 70 per pet, per night, plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 66 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 12.5 for children
  • Pet fee: USD 70 per pet, per night plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Presidente Hotel Puebla
InterContinental Presidente Puebla
InterContinental Puebla
InterContinental Puebla Presidente
Presidente InterContinental Puebla
Presidente Puebla
Puebla InterContinental
Puebla InterContinental Presidente
Puebla Presidente InterContinental
Presidente Intercontinental Puebla Hotel Puebla
InterContinental Presidente Puebla Hotel

InterContinental Presidente Puebla by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 626 out of 1001 reviews
Rating 8 - Good. 231 out of 1001 reviews
Rating 6 - Okay. 78 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ivan Gonzalo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No doubt it was a nice hotel, room 1140 was spacious, but the bathroom looked old. Food was good and service was fast as there were very few other guests. The only little detail, Francisco, our waiter, promised he’ll provide a receipt of our consumption for a fiscal invoice, but that never happened.
Stayed 1 night in Mar 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
This is the best hotel
Stayed 1 night in Mar 2025

6/10 Okay

EDUARDO

Stayed 1 night in Feb 2025

10/10 Excellent

Ruth

Liked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

abel, PHOENIX

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Rafael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No me agrado el trato para aclarar mi check in, tenian mal el nombre y me hicieron sentir incómoda con sus cuestionamientos
Stayed 1 night in Jan 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and dog friendly 😁
Stayed 2 nights in Jan 2025

8/10 Good

emilio

Liked: Cleanliness, staff & service
Un poco vieja los cuartos
Stayed 2 nights in Jan 2025

6/10 Okay

Ekrarul

Stayed 4 nights in Jan 2025

4/10 Poor

Ekrarul

Liked: Cleanliness, staff & service, room comfort

Disappointing & Inconvenience

This is second time at this place, first I stayed at the suite and this time the premium suite but the heater wasnt wotking and it was really cold in Puebla, plus the beautiful toom had a gorgeous terrace but the foor to the pation had a gap and would not lock properly so the cold air was in the room all two nights..but they provided a portable heater , since the part for the unit will take 2/3 days. The main door latch was off centered to couldn't secure the front door, so they came and replaced it , they were lot of workers to come help sort all this little problems, kind of disappointing for an executive premium room to have these little uncomfortable issues. They should definitely take time to inspect thier quality of room conditions.
Stayed 2 nights in Jan 2025

10/10 Excellent

Magali, Winchester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating and polite. Will define return to this hotel and I recommend it for families as well . M Cook
Stayed 1 night in Jan 2025

10/10 Excellent

Patrik

Stayed 1 night in Jan 2025

6/10 Okay

Mauricio, BONITA

Business traveller
Muy mal servicios en los restaurantes del hotel y sábanas y toallas muy viejas en el cuarto
Stayed 2 nights in Nov 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
124
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent facilities and very friendly staff

Great time at this hotel, facilities are very well maintained and very clean. The staff is very friendly and willing to help, we had a great experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Mamdouh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT HOTEL
Stayed 2 nights in Dec 2024

10/10 Excellent

Juan Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property is very convenient. You can walk or drive to a shopping mall close to it. I would pay attention to the doors as the noise can be heard as if the people is in your room.
Stayed 1 night in Dec 2024

8/10 Good

Juan, Puebla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones viejas y deterioradas claramente notables en el baño.
Stayed 1 night in Dec 2024

2/10 Terrible

Enrique

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The hotel gave me a room 2 hrs late and staff was not very kind
Stayed 1 night in Dec 2024

10/10 Excellent

Erika Lorena

Stayed 1 night in Nov 2024

10/10 Excellent

Francisco Javier

Liked: Amenities
Volaris le cobran hasta la mirada el personal de mostrador muy despota con las personas que tienen necesidades especiales gracias
Stayed 7 nights in Nov 2024

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities
Buen hotel, se escucha mucho el ruido en los cuartos, no servía un contacto en el baño, y la puerta del baño no cerraba bien
Stayed 2 nights in Nov 2024

8/10 Good

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
The property is nice and clean the only thing is that no restaurants near nothing
Stayed 4 nights in Nov 2024