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Sonata Hotel

3.5 star property
3.5-star hotel in Lomas de Angelópolis

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Photo gallery for Sonata Hotel

Outdoor pool
Reception
Exterior
Suite Ejecutiva
Poolside bar

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Room service
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

Map
18 Blvd. Europa, San Andrés Cholula, PUE, 72830
  • University Cultural Center of BUAP
    ‪6 min drive‬
  • Angelopolis Commercial Center
    ‪6 min drive‬
  • Great Pyramid of Cholula
    ‪11 min drive‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite de Lujo

Suite de Lujo

Suite de Lujo

  • Sleeps 3
  • 1 King Bed

View all photos for Suite Ejecutiva

Suite Ejecutiva

Suite Ejecutiva

  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Deluxe 2 King Beds, Non smoking

Grand Deluxe 2 King Beds, Non smoking | Private kitchen

Grand Deluxe 2 King Beds, Non smoking

  • Sleeps 6
  • 2 King Beds

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About the area

San Andrés Cholula

Lomas de Angelópolis stay.Your stay at this Lomas de Angelópolis hotel places you within 3 miles (5 km) of Anahuac University and Loro Puebla Zoo. Also, International Baroque Museum is within 3 miles (5 km) and University Cultural Center of BUAP is within 6 miles (10 km).

What's nearby

  • La Vista Country Club - 3 min drive - 3.8 km
  • University Cultural Center of BUAP - 6 min drive - 5.7 km
  • Angelopolis Commercial Center - 6 min drive - 7.2 km
  • Metropolitan Auditorium - 7 min drive - 7.5 km
  • Great Pyramid of Cholula - 11 min drive - 12.4 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 24 min drive
  • Puebla Intl. Airport (PBC) - 36 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪McCarthy's Irish Pub - ‬3 min walk
  • ‪Wild Dog Sonata - ‬4 min walk
  • ‪Tarlets Coffee - ‬4 min walk
  • ‪Seratta Café - ‬4 min walk

About this property

Sonata Hotel

3.5-star hotel in Lomas de Angelópolis
Sonata Hotel offers its guests an outdoor pool, a terrace, and concierge services. WiFi is free in public spaces. Sonata Hotel also features laundry facilities, dry cleaning/laundry services, and a front-desk safe. Parking is available for a fee.

This 3.5-star San Andrés Cholula hotel is smoke free.

  • 66 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
Sonata Hotel offers 66 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature down comforters. Smart televisions come with Netflix.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Living room
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Valet parking on site (surcharge)
  • Onsite parking options include a carport

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Netflix
  • Smart TV

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sonata Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and cash. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Sonata Hotel San Andrés Cholula
Sonata San Andrés Cholula
Sonata Hotel San rés Cholula
Sonata Hotel Hotel
Sonata Hotel San Andrés Cholula
Sonata Hotel Hotel San Andrés Cholula

Sonata Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 294 out of 666 reviews
Rating 8 - Good. 165 out of 666 reviews
Rating 6 - Okay. 102 out of 666 reviews
Rating 4 - Poor. 55 out of 666 reviews
Rating 2 - Terrible. 50 out of 666 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was the first hotel room I've been in for a long time that had no refrigerator, other than that it was a nice stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Ricardo

Stayed 1 night in Feb 2025

6/10 Okay

Irene

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked Sonata Hotel for my 7 Day Trip from California. I wasn't allowed to check in earlier than 3pm. Not a big deal since they were at least able to hold my luggage until check in time. Hotel View was beautiful from the 6th floor. Issues: Daily Room Service was POOR, the first two nights, they didn't change the bathroom trash can , which was the only trash can for the WHOLE ROOM ! They also NEVER swept the floors, the left trash on the floor every day. I ended up sort of sweeping off obvious trash. Also, on the 2nd Night, My room key wasn't working so I notified front desk. The attendants seemed bothered and accused me of giving them the wrong room number as if it was my fault. Then one of them told me that someone else had checked in that room. I PANICKED!! I ask them to immediately walk me to the room to check on my stuff. They seemed even more bothered and careless and continued to argue that I was probably giving them the wrong room number. Until finally a third lady with wavy hair , sort of short in a ponytail approached and was able to take me to my room and realized that I was giving the the right room. Long story short, it was the person who checked me in who mistakenly put the wrong names in the wrong rooms. When we came back down, i was given a new key and the nice lady was super apologetic. Not like the other two who seemed to HATE their jobs and were EXTREMELY RUDE AND UNPROFESSIONAL. I wasn't able to get their names but one of them was wearing some flower
Stayed 7 nights in Mar 2025

6/10 Okay

Sheila

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

frank osagie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024

2/10 Terrible

Jose Ernesto, San Pedro Garza García

Business traveller
Disliked: Cleanliness, staff & service, amenities
Very unpolite and unprofessional staff. No room service. There's a Keurig coffee pod machine but they only provided one pod per stay. Sadly, the only option in Lomas de Angelópolis.
Stayed 1 night in Oct 2024

10/10 Excellent

Violeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CHOLULA AREA IN PUEBLA MEXICO IS A BEAUTIFUL AREA, SAFE, GOOD FOOD, EASY TO WALK
Stayed 3 nights in Sep 2024

10/10 Excellent

Luis Gael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ppp
Stayed 1 night in Aug 2024

4/10 Poor

melissa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Jorge

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
A pity ! Rooms lack maintenance. Broken closet panes marked with an X. The bed cover ripped. The fridge did not work. No floor mats and hand towels in the bathroom. You didn’t get a sense the room was clean. Several mosquitoes in the room. Just a very bad experience overall.
Stayed 1 night in Aug 2024

4/10 Poor

SOFIA, Montgomery

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Le falta mucho mantenimiento, el Personal miy amable pero son muy pocos y se vuelven locos. Me tuvieron que cambiar de cuarto, laa sábanas sucias, las toallas desilachadas. No volvería
Stayed 1 night in Jul 2024

10/10 Excellent

frank osagie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024

10/10 Excellent

frank osagie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024

4/10 Poor

Michelle

Travelled with family
Disliked: Staff & service
No es posible que sea un hotel y que no haya toallas suficientes ni para bañarse.
Stayed 1 night in Mar 2024

6/10 Okay

Luis

Business traveller
Liked: Cleanliness, property conditions & facilities
La tv nunca funciono bien la reporte y no fueron aarreglarla
Stayed 1 night in Jan 2024

6/10 Okay

Gloria

Great area, ok hotel
Stayed 2 nights in Dec 2023

6/10 Okay

Gloria

Stayed 2 nights in Dec 2023

8/10 Good

Ron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except for the issue the stuff had with our AC. In the first room we’ve been in we didn’t have hot air in the AC then they had to transfer us to another room but it didn’t have cold air option in the AC. Temperature in the rooms was always an issue. Overall it was pretty nice.
Stayed 2 nights in Nov 2023

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Jose, Tijuana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Stayed 6 nights in Oct 2023

10/10 Excellent

Michael

Stayed 1 night in Oct 2023

10/10 Excellent

Neil Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the second time i have stayed there and it was just as good as the first time. This hotel is my go when in Puebla
Stayed 1 night in Sep 2023

8/10 Good

Regina T

Stayed 2 nights in Sep 2023

8/10 Good

Leticia Reina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sería conveniente tener la misma calidad que encontramos meses atrás. Ahora, las toallas estaban deshilachadas y percudidas, la regadera goteaba y el piso estaba lleno de sarro. No hubo cuidado para darnos toalla de manos al día siguiente y la obtuvimos hasta que la pedimos. Si la habitación se paga para dos personas porqué sólo ponen una cápsula de café?. Creo que todo estaba mucho mejor hace algunos meses. Ojalá vuelva a estar como antes porque tiene una muy buena ubicación.
Stayed 2 nights in Aug 2023

8/10 Good

Haidee

Stayed 1 night in Aug 2023