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Palo Santo Galapagos Hotel

3.0 star property
3-star Beaux Arts hotel near Malecon

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Photo gallery for Palo Santo Galapagos Hotel

Front of property - evening/night
A spacious living area with a round glass table, blue cushioned chairs, a ceiling fan, and a balcony with curtains.
A restaurant with wicker chairs and tables, ceiling fans, and a decorative wall.
Premium Studio Suite, Pool View
Premium Studio Suite, Pool View

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Barrio Punta Estrada Solar 19, Puerto Ayora, Galapagos, 200350
  • Place, Academy Bay
    ‪2 min walk‬
  • Place, Playa de los Alemanes
    ‪3 min walk‬
  • Place, Las Grietas
    ‪14 min walk‬

Room options

View all photos for Habitación estándar, 1 cama King size, vista a la piscina

Habitación estándar, 1 cama King size, vista a la piscina

Habitación estándar, 1 cama King size, vista a la piscina

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin Room, Pool View

A hotel room with two beds, a television, a ceiling fan, and a dining area with a chair and table.

Standard Twin Room, Pool View

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Studio Suite, Pool View

Premium Studio Suite, Pool View

Premium Studio Suite, Pool View

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the area

Puerto Ayora

Seaside stay .With a stay at this Puerto Ayora hotel, you'll be steps from Playa de los Alemanes and a 5-minute walk from Malecon. Also, Las Grietas is within half a mile (1 km) and Charles Darwin Research Station is within 2 miles (3 km).

What's nearby

  • Academy Bay - 2 min walk - 0.2 km
  • Playa de los Alemanes - 3 min walk - 0.3 km
  • Las Grietas - 14 min walk - 1.2 km
  • Gus Angermeyer Ferry Terminal - 25 min drive - 1.1 km
  • Malecon - 25 min drive - 1.1 km

Getting around

  • Isla Baltra (GPS-Seymour) - 81 min drive

Restaurants

  • ‪Santa Cruz Brewery - ‬5 min walk
  • ‪Isla Grill - ‬12 min walk
  • ‪Gelato Bar - ‬2 min walk
  • ‪Limón Café Bar - ‬10 min walk
  • ‪Golden Prague Galapagos - ‬10 min walk

About this property

Palo Santo Galapagos Hotel

3-star Beaux Arts hotel near Malecon
Palo Santo Galapagos Hotel offers its guests an outdoor pool and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 4 square feet (0 square meters) and includes conference space. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Palo Santo Galapagos Hotel. You'll have access to the outdoor pool at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 3-star Puerto Ayora hotel.

  • 26 guestrooms or units
  • 3 buildings
  • 4 sq ft of conference space
  • 0 sq m of conference space
  • Full breakfast (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Television in lobby
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Palo Santo Galapagos Hotel offers 26 air-conditioned accommodations with DVD players and hair dryers. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

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  • Kids pool
  • Free WiFi
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The price is CA $106
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Property amenities

Family friendly

  • DVD player
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Canoeing
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels
  • DVD player

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Palo Santo Galapagos Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Palo Santo Galapagos Hotel Puerto Ayora
Palo Santo Galapagos Puerto Ayora
Palo to Galapagos Puerto Ayor
Palo Santo Galapagos
Palo Santo Galapagos Hotel Hotel
Palo Santo Galapagos Hotel Puerto Ayora
Palo Santo Galapagos Hotel Hotel Puerto Ayora

Frequently asked questions

How close is Palo Santo Galapagos Hotel to the airport?

Palo Santo Galapagos Hotel is 29.9 mi (81-min drive) away from the Isla Baltra (GPS-Seymour) airport, the closest popular airport to the property.

How much does it cost to stay at Palo Santo Galapagos Hotel?

As of Jul 7, 2026, prices found for a 1-night stay for 2 adults at Palo Santo Galapagos Hotel on Jul 9, 2026 start from CA $307, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Palo Santo Galapagos Hotel have an airport shuttle?

Palo Santo Galapagos Hotel offers an airport shuttle.

How close is Palo Santo Galapagos Hotel to the beach?

This hotel is a short 1-minute walk from Playa de los Alemanes and 0.8 mi (7-min drive) from Tortuga Bay Beach. Don't forget your sunscreen!

Does Palo Santo Galapagos Hotel offer free breakfast?

Palo Santo Galapagos Hotel offers free full breakfast every day from 6:30 AM to 9:00 AM.

Is there a casino at Palo Santo Galapagos Hotel?

No, there is no casino at this hotel.

What time is check-in at Palo Santo Galapagos Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10 PM. A fee applies for early check-in.

Is there free parking at Palo Santo Galapagos Hotel?

This hotel offers free self parking.

Does Palo Santo Galapagos Hotel have a pool?

Palo Santo Galapagos Hotel features an outdoor pool.

Does Palo Santo Galapagos Hotel have a restaurant?

Palo Santo Galapagos Hotel is home to Palo Santo, which features local cuisine.

Does Palo Santo Galapagos Hotel have a spa?

There are no spa services available at this hotel.

How close is Palo Santo Galapagos Hotel to downtown Puerto Ayora?

Palo Santo Galapagos Hotel is 0.7 mi away from Puerto Ayora.

Palo Santo Galapagos Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 11 out of 23 reviews
Rating 8 - Good. 8 out of 23 reviews
Rating 6 - Okay. 3 out of 23 reviews
Rating 4 - Poor. 0 out of 23 reviews
Rating 2 - Terrible. 1 out of 23 reviews

8.6/10

Cleanliness

9.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Very attentive staff and large clean room
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Room was fine. Staff were excellent
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness
The stay at Palo Santo was excellent! The staff definitely made us feel welcomed and helped us out with the luggage to and from the boat. The room was nice and the breakfast was delicious each morning. The property was quiet and a little run down in areas but nothing that mattered when your in the Galapagos. Surprised it was not busier because the location was fantastic!
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really nice property, but for me a pool is very important when I stay at a resort. The pool water was cloudy and not very appealing/inviting. The area around the pool itself was great.
Stayed 4 nights in Feb 2023
Verified

2/10 Terrible

leoanny

Disliked: Cleanliness, amenities, property conditions & facilities
No Internet in My Suite for the 5 night stay. Lackluster front desk support & service.
Stayed 5 nights in Feb 2026
Verified

6/10 Okay

Juan Carlos

Liked: Cleanliness, staff & service, amenities
No fridge, no microwave, no restaurant only breakfast, no place to buy anything, no elevators but good staff and very clean the only bad was the pool that did lock clean
Stayed 3 nights in Mar 2024
Verified

6/10 Okay

Boris

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Palo Santo

Se ve bien diseñado, bien en la foto, pero falta mantenimiento y limpieza a fondo. Hotel con potencial pero hace falta mejorar muchos detalles. Para 240 USD/noche es caro, uno espera algo más por ese precio, faltan los detalles, por ejemplo -El agua no sale caliente en la ducha -La piscina no está bien tratada -Hay telarañas en los marcos ventanas y puertas -Mejores sabanas y almohadas -Repaso de grietas, pintura, barniz, mtto grifería
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 5 nights in May 2022
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente! Magnifico servício
Stayed 7 nights in Dec 2021
Verified

8/10 Good

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little difficult to communicate with the staff but they did their best and our Spanish isn’t great
Stayed 8 nights in Nov 2021
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and modern hotel- beautiful location!
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was top notch, Wendy especially went over and beyond to help us receive a package even after we left the hotel. The location was perfect for a true tranquil getaway, the food was really good and reasonably priced and the room was spacious with nice balcony. Poolside lounging was perfect after the hike to Las Grietas which was a short 10 minute walk away.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon hôtel. Accueil chaleureux.

Très bon hôtel moderne et confortable avec un accueil exceptionnel du responsable de l’hôtel Wendy.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Juan Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo hotel pero alimentos y bebidas malo

Un hotel muy lindo, pero con un desayuno muy malo, sin variedad de elección. Tiene la capacidad para ser un increíble hotel pero la parte de alimentos y bebidas es muy pobre
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
First, the staff is so helpful and kind! The thing we were less enthusiastic about was that it was very difficult to get basic toiletries like soap, clean towels or shampoo. We had to repeatedly ask.
Stayed 4 nights in Jul 2019
Verified

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palo Santo is Awesome

Because the ferry's were overbooked we had to spend a night in Santa Cruz. Thankfully Palo Santo had rooms. This is a very neat hotel on the opposite side of the bay. You have to take a sea taxi to get to it. The breakfast was tasty and the room was crisp and clean. We swam and chilled out by the pool prior to our departure - the perfect way to end our Galapagos excursion!
Stayed 1 night in Apr 2019
Verified

6/10 Okay

FH

Upon booking, was not apprised that hotel was involved in a dispute; locals disclosed this. The hotel has potential, but it is not living up to it. First,unfortunate reality: Upon arrival, found staff lacking; there was no bell staff and we had to haul our luggage from the water taxi to the hotel and up stairs to our rooms; there was no elevator. Front desk was unmanned during the hours as represented and none of the staff were uniformed or wore name tags. There is a restaurant on-site and a bar; neither was staffed. We accessed both for glasses, etc. We were not provided wi-fi in our rooms; access to internet through US-based cell service (i.e., hot spots) was limited due to internet accessibility. The business center was not set up; we went to a store across the bay to print tour information (for a fee). The person assigned to assist at check-out indicated she was not able to access the internet to process the credit card payment, after several attempts with a hand-held device.The level of hospitality and services was not what was expected. On the positive: we stayed in suites which were roomy. When the refrigerator stopped working, the repairs/replacement were made within a day. There was one person on-site daily and he was attentive to feedback. We liked the location--it was quiet, and close to Las Grietas and two other nice restaurants.
Stayed 6 nights in Jul 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful estate. This hotel is located by Finch Bay. Once you get to Puerto Ayora, you need to take a water taxi to Finch Bay. 80 cents during the day, $1- after 7pm. Water taxi comes every 5-10mim. Once you have 3-4 ppl on board and wait about 4min, it start moving. It takes about few minutes to Finch Bay. This Finch Bay is by Playa de Los Alemanes. “German Beach” as you can read lots of German settlers. According to the local, after World War 2, lots of German came to Galapagos and hide around the area. The very first one was supposed to be extradited but he passed away before that. The locals call the area of German. This property is own by very well known person in Ecuador. They built about 5 years ago but because of the neighbor ( Playa de los Alemanes) oppositions they could not operate. Many locals know what happened to the property, and they are not happy about the situation. Made us very upset what they went through because of the neighbors. This is a very modern and beautiful property, just need few TLC. Once you get off at Finch Bay, keep walking straight, up and down the hill, you pass the white building, then you see a pond, make a right there, you will see the hotel. It’s less than 5 minutes walk, very romantic. The room is very large, nice swimming pool, walking distance to the quiet beach. The staff, all of them are very nice. Away from the noisy town, this is a gem!
Stayed 3 nights in Jul 2018
Verified

8/10 Good

Kameron

Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Katsiaryna

Verified

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

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