Be Live Experience Orotava

4.0 star property
4-star hotel near Lago Martianez Swimming Pools

Choose dates to view prices

Photo gallery for Be Live Experience Orotava

Minibar, in-room safe, desk, free WiFi
Outdoor pool, sun loungers
Front of property
Minibar, in-room safe, desk, free WiFi
Theatre show
Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Avenida Aguilar y Quesada, 3, Puerto de la Cruz, Tenerife, 38400
  • Popular LocationLago Martianez Swimming Pools7 min walk
  • Popular LocationPlaza del Charco11 min walk
  • Popular LocationLoro Park4 min drive
  • AirportTenerife (TFS-Tenerife South)58 min drive

Room options

Double Room, Sea View (3 Adults)

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Standard Double Room (2 adults and 1 child)

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Standard Double Room (3 adults)

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

Double Room, Sea View (2 Adults)

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Standard Double Room, Partial Sea View

  • 30 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Standard Room, Partial Sea View (3 adults)

  • 30 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Standard Room, Partial Sea View (2 adults and 1 child)

  • 30 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Standard Double or Twin Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Single Room

  • 25.0 sq m
  • Sleeps 1
  • 1 Twin Bed

Double Room, Sea View (2 Adults and 1 Child)

  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Standard Single Room, Partial Sea View

  • 25 sq m
  • Partial sea view
  • Sleeps 1
  • 1 Twin Bed

Double Room, Sea View (Single Use)

  • 30 sq m
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed

Similar properties

About the area

Puerto de la Cruz

City center stay.Within a 15-minute walk of the hotel, you'll find Lago Martianez Swimming Pools and Plaza del Charco. Martianez Shopping Centre and Playa Martianez are also within half a mile (1 km).

What's nearby

  • Lago Martianez Swimming Pools - 7 min walk
  • Puerto de la Cruz Town Hall - 8 min walk
  • Plaza del Charco - 11 min walk
  • Taoro Park - 14 min walk
  • Loro Park - 4 min drive

Getting around

  • Tenerife South Airport (TFS) - 59 min drive

Restaurants

  • Bar el Camino - 2 min walk
  • Zicatela - 4 min walk
  • Ristta Thai Food - 6 min walk
  • Luna Rossa - 10 min walk
  • Casa Mediterranea - 9 min walk

About this property

Be Live Experience Orotava

4-star hotel near Lago Martianez Swimming Pools
Some rates at Be Live Experience Orotava are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Be Live Experience Orotava offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Event space at this hotel measures 6456 square feet (600 square meters) and includes a conference center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Be Live Experience Orotava.

Smoking is allowed in designated areas at this 4-star Puerto de la Cruz hotel.

  • 236 guestrooms or units
  • Meeting rooms
  • 6456 sq ft of conference space
  • 600 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Be Live Experience Orotava offers 236 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, German, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 8:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar

Things to do

  • Billiards/pool table
  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility

Room amenities

Entertainment

  • Satellite channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.

Property is also known as

Be Live Orotava
Be Live Orotava Hotel
Be Live Orotava Hotel Puerto de la Cruz
Be Live Orotava Puerto de la Cruz
Be Live Experience Orotava Hotel Puerto de la Cruz
Be Live Experience Orotava Hotel
Be Live Experience Orotava Puerto de la Cruz
Be Live Experience Orotava
Orotava Palace Hotel
Be Live Experience Orotava Tenerife/Puerto De La Cruz
Be Live Experience Orotava Hotel
Be Live Experience Orotava Puerto de la Cruz
Be Live Experience Orotava Hotel Puerto de la Cruz

Be Live Experience Orotava Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 44 out of 185 reviews" "
Rating 8 - Good. 85 out of 185 reviews" "
Rating 6 - Okay. 36 out of 185 reviews" "
Rating 4 - Poor. 16 out of 185 reviews" "
Rating 2 - Terrible. 4 out of 185 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Stayed 2 nights in Jan 2024

6/10 Okay

Ewan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Dated property seriously in need of rennovation, adequate for needs, but should drop any pretence to be 4*. Wide breakfast selection, but quality is poor. Location however is fantastic.
Stayed 7 nights in Dec 2023

6/10 Okay

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is in the best location being in the center of town and around 500m from the beach and around 40m from a large groceries shop. It is a very quiet area with great great landscaping theoughout the road. The staff are extremely helpfull and friendly during food service. The only let down was the food on the weekend , and it is a little run down in upper communal areas. For the the price you pay per night , it can not be beaten , we enjoyed our stay here and would happily stay again.
Stayed 9 nights in Dec 2023

4/10 Poor

ANAND

Disliked: Amenities
Management is greedy. Safes are already in the rooms. Yet they charge for their use. They charge for changing towels. These are hidden charges. No amenities whatsoever. No tea coffee making facilities. They won't even lend a kettle. Staff is courteous but not helpful. Breakfast buffet has many things; none tasty. They don't even make omlette.
Stayed 5 nights in Mar 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, breakfast good. Rooms nice and with balcony.
Stayed 2 nights in Jan 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Nov 2021

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was great, friendly staff, and the breakfast buffet had a great selection. The only negative I have was the wifi. My entire stay my connection was going in and out and when it was connected it was very slow (5.8 mpbs download and 0.9 mpbs upload). Very hard to work with unreliable internet which made my stay difficult.
Stayed 5 nights in Nov 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant is in the basement and is filled with smoke due to insufficient ventilation. The food is worse then in any basic road side cafe. The mattress is lined with waterproof sheets, feels disgusting. It's outdated and needs a complete overhaul and refurbishment.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The floors deco could do with an upgrade, also the beds were not that comfortable & mattresses needs upgrading.
Stayed 7 nights in Jan 2020

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
This IS NOT a 4 star hotel. Not even close!! This is a dated and tired hotel with very poor facilities. The rooms are not anything like the pictures that are used to advertise this hotel and are very basic. The buffet food is basic to say the least. Very small selection and what there is is often cold and tepid. Most families i watched and spoke to struggled to find their kids anything to eat after a day or so. One family even resorted to eating at burger king across the road every day! The pool area is ok but there is virtually no entertainment for kids apart from 1 or maybe 2 short games of table skittles or aqua aerobics. The staff are very rude and are happy to keep you waiting at the pool bar so they can disappear into a stock room and chat on the phone. The only exception to this is Toni, an older guy, as when he is on the pool bar he cant do enough for you. After a week we really couldnt face this hotel anymore so i booked and paid for a seperate hotel via a different website and we moved to Costa Adeje for the last 3 days. The other issue you have when booking via expedia is you have no rep or support whilst in resort so when i complained to the hotel reception on the day we booked out we were told we needed to take our complaint up with expedia once we got home!!! The guy on reception was so rude to us and laughed at us when we said we were moving hotels. I would rate this hotel as a 2.5 star hotel at best. Do yourself a favour and book somewhere else!!!
Stayed 11 nights in Aug 2019