See all properties

Hotel Don Luis Puerto Montt

4.5 star property
4.5-star luxury hotel perfect for exploring Puerto Montt

Choose dates to view prices

Photo gallery for Hotel Don Luis Puerto Montt

Exterior
Bar (on property)
Lobby
Lobby
Room amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Business services

Explore the area

View in a map
Quillota 146, Puerto Montt, Los Lagos, 5480000
  • Place, Puerto Montt Cathedral
    ‪1 min walk‬
  • Place, Plaza de Armas
    ‪1 min walk‬
  • Place, Mall Paseo Costanera
    ‪2 min walk‬
  • Airport, Puerto Montt (PMC-Tepual)
    ‪27 min drive‬

Room options

View all photos for Executive Double Room, 1 Queen Bed

Minibar, in-room safe, desk, iron/ironing board

Executive Double Room, 1 Queen Bed

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Room, Multiple Beds

Minibar, in-room safe, desk, iron/ironing board

Executive Room, Multiple Beds

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

About the area

Puerto Montt

Oceanside stay.Steps from the hotel, you'll find Casa del Arte Diego Rivera and Antonio Felmer Museum. Colonizacion Alemana Monument and Puerto Montt Cathedral are also within half a mile (1 km).

What's nearby

  • Casa del Arte Diego Rivera - 1 min walk - 0.1 km
  • Puerto Montt Cathedral - 1 min walk - 0.2 km
  • Plaza de Armas - 1 min walk - 0.2 km
  • Mall Paseo Costanera - 2 min walk - 0.2 km
  • Dock - 3 min walk - 0.3 km

Getting around

  • La Paloma Station - 10 min drive
  • Puerto Montt (PMC-Tepual) - 29 min drive

Restaurants

  • ‪Club Alemán de Puerto Montt - ‬1 min walk
  • ‪Café Sherlock - ‬3 min walk
  • ‪Bar 264 - ‬1 min walk
  • ‪Café Central - ‬3 min walk
  • ‪El Caldero de las Brujas - ‬3 min walk

About this property

Hotel Don Luis Puerto Montt

4.5-star luxury hotel perfect for exploring Puerto Montt
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Don Luis Puerto Montt. An area shuttle within 20 km and an airport shuttle (available 24 hours) are available for a fee. Self parking is free. A complete renovation of Hotel Don Luis Puerto Montt was completed in July 2020.

This 4.5-star Puerto Montt hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Built in 1990
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Don Luis Puerto Montt offers 65 accommodations with minibars and safes. 32-inch LED televisions come with digital channels. Bathrooms include shower/tub combinations and hair dryers.

This Puerto Montt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Similar properties

Exterior
Novotel Puerto Montt
Puerto Montt
  • Pet friendly
  • Free WiFi
  • Gym
  • Breakfast available
4.4 out of 5, Excellent, 235 reviews
The price is CA $118
CA $118 total
Jun 21 - Jun 22
Novotel Puerto Montt

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 20 km
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LED TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Don Luis Hotel
Don Luis Puerto Montt
Hotel Don Luis
Hotel Don Luis Puerto Montt
Don Luis Puerto Montt
Hotel Don Luis Puerto Montt Hotel
Hotel Don Luis Puerto Montt Puerto Montt
Hotel Don Luis Puerto Montt Hotel Puerto Montt

Frequently asked questions

How close is Hotel Don Luis Puerto Montt to the airport?

Hotel Don Luis Puerto Montt is 11.2 mi (29-min drive) away from the Puerto Montt (PMC-Tepual) airport, the closest popular airport to the property.

Does Hotel Don Luis Puerto Montt have an airport shuttle?

Hotel Don Luis Puerto Montt offers an airport shuttle 24 hours a day, for a charge of USD 25 per vehicle, one way.

How close is Hotel Don Luis Puerto Montt to the beach?

This hotel is 2.2 mi (12-min drive) from Puntilla Tenglo Beach and 2.2 mi (5-min drive) from Pelluco Beach. Don't forget your sunscreen!

Does Hotel Don Luis Puerto Montt offer free breakfast?

Hotel Don Luis Puerto Montt offers free continental breakfast every day from 7:30 AM to 10:00 AM.

Is there a casino at Hotel Don Luis Puerto Montt?

No, there is no casino at this hotel, but Casino Dreams Puerto Varas (18-min drive) is nearby.

What time is check-in at Hotel Don Luis Puerto Montt?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Don Luis Puerto Montt?

This hotel offers free self parking.

Does Hotel Don Luis Puerto Montt have a pool?

Hotel Don Luis Puerto Montt does not have a pool.

Does Hotel Don Luis Puerto Montt have a restaurant?

Hotel Don Luis Puerto Montt is home to Doña Elena, which features local cuisine and happy hour.

Does Hotel Don Luis Puerto Montt have a spa?

There are no spa services available at this hotel.

How close is Hotel Don Luis Puerto Montt to downtown Puerto Montt?

Hotel Don Luis Puerto Montt is 0.2 mi away from Puerto Montt.

Hotel Don Luis Puerto Montt Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 61 out of 162 reviews
Rating 8 - Good. 70 out of 162 reviews
Rating 6 - Okay. 23 out of 162 reviews
Rating 4 - Poor. 4 out of 162 reviews
Rating 2 - Terrible. 4 out of 162 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Alvaro

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
As soon as I arrived was not even greeted as it should be, when I mentioned that I had a booking with Expedia was todl they could mot find it and that they had stopped working with expedia many years ago and that the reservation was invalid.
Stayed 1 night in May 2024
Verified

4/10 Poor

SOLANGE

Disliked: Staff & service

Mala experiencia

Mala experiencia desde el inicio, llegamos de un largo viaje, cansados, supuestamente el check in era las 14:00 hrs, llegamos y nos dicen que a las 15:00, fuimos, volvimos casi a las 4 y nos dicen que aun no esta la habitación, a las 5 y tanto recién entramos porfin a tomar una ducha.. pero no, no habían toallas, estas llegarón a eso de las 7. Para colmo nos exigieron salir al día siguiente a las 11.
Stayed 1 night in Feb 2022
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was closed!!! Expedia book me an hotel that was closed by maintenance
Stayed 3 nights in Sep 2020
Verified

6/10 Okay

robert

Liked: Cleanliness, staff & service, property conditions & facilities

Avoid especially on weekend as riots still active

Downtown area where hotel is located not best area. Rooms small. Average hotel breakfast. Booked non refundable 10 months early and called 1 month ahead to request the 2 rooms booked be next to one another and was denied. Contact them for same 1 week prior and they agreed...gave us 2 of their worst street side rooms. We arrived 1 hour early and were denied early check in despite them having use of our funds for 10 months. Riots still active there in Puerto Montt during our stay Feb. 20-22, right in the street in front of thr hotel....50 plus hooded antifa types beating cars and causing mayhem, until police arrived with tear gas and water cannon tank and drove them away from our area. We could hesr them throughout the night. We watched all this go down from our windows looking down until the tear gas started entering our rooms and effects thereof. Scared the hell out of our children. This hotel is worth about half of what charged, that if no violence present. Best to avoid while unrest is still active and go to Puerto Varas 20k away....a much nicer upscale place.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un bel hotel mais un environnement bruyant. Si la fenestrstion etait plus etanche, le bruit serait sans doute attenue.
Stayed 8 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Me gustó la limpieza No me gustó los precios excesivos del casino
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Susan R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great as a stopover from Patagonia to Lake region

Great as a stopover from southern Patagonia to the Chilean Lake Region. 2 blocks from the shore and beautiful boardwalk, major shopping mall 1 block away, close to good restaurants, 10 minute walk to bus terminal. Hotel halls are beautifully decorated. Full breakfast with eggs, fruit, breads, pastries. Exercise room and sauna. Friendly staff.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo falta agregar planchas a los dormitorios o a solicitud del pasajero, ya que queria planchar una polera y no habia plancha y sobre eso cobraban di uno pedía el servicio.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Tucci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bellissimo soggiorno presso il Don Luis, qualitativo sotto ogni profilo.
Stayed 3 nights in Jan 2020
Verified

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
No physical wine list, staff had to keep referring to the till to find out the cost
Stayed 3 nights in Dec 2019
Verified

2/10 Terrible

marcelo

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Cama muy mala

La cama muy mala se hundía completamente...parecía de espuma...la información entregada por hoteles.com no correspondía a la descripción de la habitación
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Bruno

Liked: Cleanliness, staff & service

Hôtel bien situé mais vétuste

Plein centre ville , proche de toutes les commodites mais bruyant. La literie est également à revoir.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente.
Stayed 3 nights in Aug 2019
Verified

6/10 Okay

Cristian

Liked: Property conditions & facilities, room comfort

Un tanto decepcionante para 4 estrellas

En general bien. Habitación justa, pero baño con mal olor, pie de ducha suelto y estanque sin capacidad para descarga
Stayed 2 nights in Mar 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De staf is erg attent, vriendelijk en behulpzaam. De ligging van het hotel is zeer centraal.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Andrew S.

Nice Hotel in the Center of Puerto Montt

Great front desk staff. Very willing to help in any way possible. Great complimentary breakfast. Very clean rooms.
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una buena y central eleccion

Una excelente atención y un ambiente acogedor
Stayed 2 nights in Dec 2018
Verified

6/10 Okay

Edgar

Liked: Cleanliness

Bueno pero ruidoso

Las ventanas no aíslan el ruido de la calle, a media noche se podía escuchar la bulla / gritos en la calle
Stayed 1 night in Dec 2018
Verified

8/10 Good

Piet

Liked: Cleanliness, staff & service, room comfort
Nice hotel, fine location. Elevator could be a little more efficient.
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicacion, restaurantes, centro comercial, servicio de transporte cerca, desayuno agradable, cuenta con todo y sobre todo Luis en recepcion es excepcional
Stayed 4 nights in Oct 2018
Verified

6/10 Okay

J.

Liked: Cleanliness, staff & service, room comfort

A bit worn but very welcoming

Hotel Don Luis Puerto Montt might be a little old and kitschy but the staff are friendly and welcoming and the rooms were warm and comfortable. What it lacked in 'newness' and 'adequate lighting in the bathroom' it more than made up for with hospitable touches, like a complimentary drink on arrival and a tasty continental breakfast. All in all a nice, no-frills stay that was value for money.
Stayed 2 nights in Sep 2018
Verified

8/10 Good

Guillermo

Estadia en hotel Don Luis

Buen Hotel, todo funciona, excelente desayuno, habitación y baño pequeños considerando el precio.
Stayed 2 nights in Sep 2018
Verified

6/10 Okay

Verified traveller

Mala habitación por ruidos

La habitación que nos tocó, no contaba con aislacion acústica y se escuchaban gritos y gente borracha de la calle, no fue grato nuestro descanso.
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

hamilton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel aconchegante

Hotel muito agradável, ótima calefação no período de inverno, água quente bem agradável ,ótimo cafe da manhã,bem localizado e um staff pronto a tirar todas as duvidas!
Stayed 3 nights in Aug 2018
Verified

8/10 Good

Nancy

Super práctico

Muy cómodo y muy amables todo el personal.
Stayed 1 night in Aug 2018