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4.2 out of 5

"We had a wonderful trip in all ways.The resort is gorgeous, large and beautifully landscaped. The food was excellent and generous and the staff was ve ... " More

By a verified traveller on Mon 08 May 2017

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Hotel Description

3-star beachfront property near Playa Bucerias

On the beach

At this Bucerias property, you'll be within half a mile (1 km) of Playa Bucerias and 3 miles (5 km) of Nuevo Vallarta Beach. Flamingos Golf Club and El Cora Crocodile Sanctuary are also within 3 miles (5 km).

All-inclusive

This smoke-free property features a full-service spa, a nightclub, and 5 restaurants. Relax with sun loungers and enjoy a refreshing drink at one of the 2 beach bars. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities.

Cable TV

The 620 guestrooms offer TVs with cable channels, along with balconies or patios and ceiling fans. Hair dryers and showers are also available.

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Royal Decameron Complex All Inclusive ratings based on 141 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Royal Decameron Complex All Inclusive

Everyone (10) Couples (2) Family (3)
4 out of 5
Lots of renovating going on. Although the rooms were clean, the pool could use some deep cleaning of the grout and repairs to the edges. There were no 24 hour snack places open and the a la cartes were disappointing. One was closed for renovations and one was only open one of the nights of our stay.

Posted by on 28 Nov. 2019

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Comment from Hotel Management

29 Nov. 2019 by Ricardo Aviña

Dear guest. We hope you are having an excellent day, we regret the inconvenience that occurred during your stay, I assure you that we will take them into account in order to offer a better service for all our guests. We hope you can give us the opportunity to serve you in a near future. Ricardo Aviña-Guest Service Manegement

3 out of 5

Posted by on 13 May 2019

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Comment from Hotel Management

13 May 2019 by Ricardo Aviña

Dear guest, We hope you are having an excellent day, thank you very much for your rating through this platform. We hope you can give us the opportunity to serve you again in a future. Ricardo Aviña Guest Service Management

5 out of 5

Posted by on 11 Feb. 2019

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Comment from Hotel Management

1 Apr. 2019 by Ricardo Aviña

Dear guest, Thank you very much for being in contact with us and for your rating. We hope to have your visit again. Greetings from Mexico! Ricardo Aviña Guest Service Management

5 out of 5

Great spot to relax

Had a great time,staff amazing, food great, very well run.

Posted by , from BC, Canada on 4 Dec. 2013

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5 out of 5
This is a no frills resort. You will not be getting a variety of beer choices, tap only. You will have to get your own beer, bring your own wash cloth, bring your own beer mug or you will be making many trips with small plastic cups provided. You also have to get up and stand in line every morning to make a dinner reservations. Now, if you are ok with those missing amenities, this is the resort for you. I gave it a try instead of the usual 5 star we stay at and found this to be more pleasant. The food was good, the people were EXCELLENT. The resort is used mostly my Mexicans and Canadians. Everyone was VERY nice and friendly. The beach is AWESOME, much better than the closer to town beaches, smoother sand and easier to get into and out of the water. I WILL be returning this resort.

Posted by on 4 Nov. 2019

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Comment from Hotel Management

6 Nov. 2019 by Ricardo Aviña

Dear guest. We hope you are having an excellent day, thank you very much for being in contact with us and for sharing your valuable comments through this platform. We assure you that we will work on the points you have mentioned in order to offer a better service. We are glad to know that you enjoyed your vacation. We are looking forward for your next visit.

3 out of 5
the food was not very good, internet service was very bad ,for a all inclusive resort.

Posted by on 12 Oct. 2019

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Comment from Hotel Management

12 Oct. 2019 by Ricardo Aviña

Dear guest. We hope you are having an excellent day, thank you very much for being in contact with us and for sharing your valuable comments through this platform. We regret the inconveniences that occurred during your stay, we assure you that we will take into account each of your comments and share them with the Food and Beverage Management to verify our procedures and make the necessary changes. In regards of the Internet service, we inform you that new areas with Internet service are being managed so that all our guests can enjoy it. We hope you can give us the opportunity to serve you again in a near future. Ricardo Aviña-Guest Service Management

4 out of 5

Posted by on 17 May 2019

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Comment from Hotel Management

18 May 2019 by Ricardo Aviña

Dear guest, Thank you very much for your rating in this platform, we are glad to know that you enjoyed your stay with us. We are looking forward for your next visit. Ricardo Aviña Guest Service Management

4 out of 5
Food not very good Staff was great Room was older but very clean Travelocity vouchers were incomplete and a total hassle

Posted by on 28 Apr. 2019

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Comment from Hotel Management

29 Apr. 2019 by Ricardo Aviña

Dear guest, Good morning, thanks for being in contact with us through this platform, we are glad to know that you enjoyed your stay with us; Thank you for your positive comments in regards of our staff, we will share this review so you know you are doing an excellent job. In regards to our fodd services, we guarantee that we will share this comment with the food and beverage manager to check our procedures and make changes if necessary. We hope you can give us the opportunity to serve you again in a future. Ricardo Aviña Guest Service Management

4 out of 5

Posted by on 23 Apr. 2019

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Comment from Hotel Management

23 Apr. 2019 by Ricardo Aviña

Dear guest, Good morning, we hope you are well. Thank you for your rating through this platform. We are looking forward for your next visit. Ricardo Aviña Guest Service Management

3 out of 5

Posted by on 13 Mar. 2019

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Comment from Hotel Management

1 Apr. 2019 by Ricardo Aviña

Dear guest, Thank you very much for being in contact with us, according to your rating we would like to know a little more about your experience at Royal Decameron. We hope you can give us the opportunity to serve you again in a future. Ricardo Aviña Guest Service Management

About the Royal Decameron Complex All Inclusive

Location Lazaro Cardenas 150, Bucerias, NAY 63732

All-inclusive Details

  • Kayaking included
  • Surfing/boogie boarding included
  • Taxes included
  • All meals served buffet-style
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Wireless Internet access not included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving excursions not included
  • Motorized water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Food and beverage restrictions apply
  • All non-motorized water sports included
  • Onsite live performances included
  • All land activities, and recreational facilities and equipment included

Property Features

Royal Decameron Complex All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Royal Decameron Complex All Inclusive offers its guests a full-service spa, 5 outdoor swimming pools, outdoor tennis courts, and a fitness center. There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include 2 beach bars, 5 poolside bars, and 7 bars/lounges. Public spaces have free WiFi. A children's pool, a nightclub, and spa services are also featured at the family-friendly Royal Decameron Complex All Inclusive. Free self parking is available. This 3-star Bucerias property is smoke free.

  • 620 guestrooms or units
  • 4 levels
  • 6 buildings
  • 5 dining venues
  • 2 bars on the beach
  • 5 bars by the pool
  • 7 bars or lounges
  • Built in 1990
  • Nightclub
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 5
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 3
  • Children's club (free)
  • Laundry facilities
  • Playground on site

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) (17.2 km / 10.7 mi)
  • Parking: Free self parking

Room Amenities

Royal Decameron Complex All Inclusive offers 620 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and ceiling fans. Rooms open to balconies or patios. Televisions come with cable channels. Bathrooms include showers. Housekeeping is provided daily.

  • Private balcony or patio
  • Television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe (surcharge)
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Royal Decameron Complex All Inclusive has 5 restaurants on site.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: MXN 49.50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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url importing https://www.travelocity.ca/Puerto-Vallarta-Hotels-Royal-Decameron-Complex-All-Inclusive.h485427-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.