Bahia Principe Grand Punta Cana - All Inclusive

4.0 star property
4-star all-inclusive property near Arena Gorda Beach, connected to a shopping center

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Photo gallery for Bahia Principe Grand Punta Cana - All Inclusive

Aerial view
Property video
5 outdoor pools, open 9:00 AM to 6:00 PM, pool umbrellas, sun loungers
Meeting facility
7 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Reviews

7.2 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Gym
  • Spa

Explore the area

View in a map
Arena Gorda - Macao, Seccion Baigua, Punta Cana, La Altagracia, 23000
  • Place, Arena Gorda Beach
    ‪12 min walk‬
  • Place, Iberostar Golf Course
    ‪6 min drive‬
  • Place, Cana Bay Golf Club
    ‪7 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪27 min drive‬

Room options

Suite Junior

  • 43 sq m
  • Sleeps 2

Suite Junior

  • 43 sq m
  • Sleeps 3

Suite Junior

  • 43 sq m
  • Sleeps 4

Suite Junior

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Sleeps 3

Suite Junior

  • 43 sq m
  • Sleeps 4

Suite Junior

  • 43 sq m
  • Sleeps 4

Junior Suite Superior

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite Junior

  • 43 sq m
  • Sleeps 1

Junior Suite Superior

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite Superior

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite Junior

  • 43 sq m
  • Sleeps 2

Suite Junior

  • 43 sq m
  • Sleeps 3

Suite, 2 Bedrooms

  • 43 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

  • 43 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

  • 43 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(7 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite (Premium)

8.0 out of 10
Very good
(2 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Premium)

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Premium)

  • 41 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Premium)

7.6 out of 10
Good
(15 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Premium)

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite Superior

9.4 out of 10
Exceptional
(3 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

Family Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

Family Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

Family Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

Suite Premium

  • 43 sq m
  • Sleeps 1

Suite Premium

  • 43 sq m
  • Sleeps 2

Suite Premium

  • 43 sq m
  • Sleeps 3

Suite Premium

  • 43 sq m
  • Sleeps 4

Suite Premium

  • 43 sq m
  • Sleeps 2

Suite Premium

  • 43 sq m
  • Sleeps 3

Suite Premium

  • 43 sq m
  • Sleeps 4

Suite Premium

  • 43 sq m
  • Sleeps 3

Suite Premium

  • 43 sq m
  • Sleeps 4

Family Suite -5 guests- with Garden View

  • 86 sq m
  • Sleeps 5

Family Suite -7 guests- with Garden View

  • 86 sq m
  • Sleeps 7

Family Suite -5 guests- with Garden View

  • 86 sq m
  • Sleeps 3

Family Suite -5 guests- with Garden View

  • 86 sq m
  • Sleeps 4

Family Suite -5 guests- with Garden View

  • 86 sq m
  • Sleeps 5

Family Suite -5 guests- with Garden View

  • 86 sq m
  • Sleeps 4

Family Suite -5 guests- with Garden View

  • 86 sq m
  • Sleeps 5

Family Suite -7 guests- with Garden View

  • 86 sq m
  • Sleeps 3

Family Suite -7 guests- with Garden View

  • 86 sq m
  • Sleeps 4

Family Suite -7 guests- with Garden View

  • 86 sq m
  • Sleeps 5

Family Suite -7 guests- with Garden View

  • 86 sq m
  • Sleeps 6

Family Suite -7 guests- with Garden View

  • 86 sq m
  • Sleeps 6

Family Suite -7 guests- with Garden View

  • 86 sq m
  • Sleeps 4

Family Suite -7 guests- with Garden View

  • 86 sq m
  • Sleeps 5

Family Suite -7 guests- with Garden View

  • 86 sq m
  • Sleeps 6

Family Suite -7 guests- with Garden View

  • 86 sq m
  • Sleeps 7

Family Suite -7 guests- with Garden View

  • 86 sq m
  • Sleeps 5

Family Suite -7 guests- with Garden View

  • 86 sq m
  • Sleeps 6

Family Suite -7 guests- with Garden View

  • 86 sq m
  • Sleeps 7

Family Suite -7 guests- with Garden View

  • 86 sq m
  • Sleeps 6

Family Suite -7 guests- with Garden View

  • 86 sq m
  • Sleeps 7

Family Suite -5 guests- with Garden View

  • 86 sq m
  • Sleeps 3

Family Suite -5 guests- with Garden View

  • 86 sq m
  • Sleeps 4

Family Suite -7 guests- with Garden View

  • 86 sq m
  • Sleeps 3

Family Suite -7 guests- with Garden View

  • 86 sq m
  • Sleeps 4

Family Suite -7 guests- with Garden View

  • 86 sq m
  • Sleeps 5

Family Suite -7 guests- with Garden View

  • 86 sq m
  • Sleeps 6

Junior Suite Superior

8.0 out of 10
Very good
(4 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Punta Cana

Beachfront retreat .With a stay at this Bávaro property, you'll be within half a mile (1 km) of Punta Blanca Golf Course and 2 miles (3 km) of Arena Gorda Beach. Splash Water Park and Cana Bay Golf Club are also within 3 miles (5 km).

What's nearby

  • Punta Blanca Golf Course - 12 min walk - 1.0 km
  • Arena Gorda Beach - 12 min walk - 1.1 km
  • Iberostar Golf Course - 6 min drive - 3.0 km
  • Cana Bay Golf Club - 7 min drive - 2.4 km
  • Cortecito Beach - 11 min drive - 5.5 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 61 min drive

Restaurants

  • ‪Trattoria Grazie - ‬10 min drive
  • ‪Coffee Shop - ‬4 min walk
  • ‪Maiko - ‬5 min walk
  • ‪Acuario Restaurant Buffet - ‬3 min walk
  • ‪Bahia Principe Lobby Bar - ‬5 min walk

About this property

Bahia Principe Grand Punta Cana - All Inclusive

4-star all-inclusive property near Arena Gorda Beach, connected to a shopping center
Bahia Principe Grand Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Bahia Principe Grand Punta Cana - All Inclusive, you'll find a full-service spa, a complimentary water park, and 5 outdoor swimming pools. There are 7 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 2 swim-up bars, and 8 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A casino, a children's pool, and a fitness center are also featured at the family-friendly Bahia Principe Grand Punta Cana - All Inclusive. Self parking is free.

This 4-star Punta Cana property is smoke free.

  • 1428 guestrooms or units
  • 3 levels
  • 7 dining venues
  • 3 bars on the beach
  • 2 bars by the pool
  • 2 swim-up bars
  • 8 bars or lounges
  • Built in 2004
  • Buffet breakfast (free)
  • Casino
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
Bahia Principe Grand Punta Cana - All Inclusive offers 1428 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate sitting areas and include dining tables. Pillowtop beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

This Punta Cana property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the property's full-service spa, Bahia Spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • Free children's club
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 3 beach bars
  • 7 restaurants
  • 8 bars/lounges
  • Snack bar/deli

Things to do

  • 15 slot machines
  • 18-hole adjacent golf course
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycles
  • Bodyboard
  • Casino (5,931 square feet of space)
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gaming table
  • Gym
  • Kayaking
  • Library
  • Mini golf
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Tennis
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LED TV with satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from April 21 2025 to November 30 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Bar/lounge
  • Lobby
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Recreational facilities

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Free WiFi in public areas has a 3-device limit.

Property is also known as

All Inclusive Bahia
All Inclusive Bahia Principe
Bahia All Inclusive
Bahia Principe All Inclusive
Grand Bahia Principe All Inclusive
Grand Bahia Principe Punta Cana
Grand Bahia Principe Punta Cana All Inclusive
Punta Cana Grand Bahia
Bahia Principe Grand Punta Cana
Grand Bahia Principe Punta Cana All Inclusive
Bahia Principe Grand Punta Cana All Inclusive
Bahia Principe Grand Punta Cana - All Inclusive Punta Cana

Bahia Principe Grand Punta Cana - All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 586 out of 1607 reviews
Rating 8 - Good. 356 out of 1607 reviews
Rating 6 - Okay. 262 out of 1607 reviews
Rating 4 - Poor. 178 out of 1607 reviews
Rating 2 - Terrible. 225 out of 1607 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Anthony

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Lets begin with the horrible smell of sewer as soon as you walk into the room. 24hrs later the entire ceiling in the bathroom collapsed, I waited almost 3 hours for someone to finally do something. Getting a ahold of the front desk is a mission in its self. The people are nice but everything is very disorganized.
Stayed 3 nights in Sep 2025

4/10 Poor

EDYTA

Liked: Cleanliness, staff & service, property conditions & facilities
Trgtre
Stayed 5 nights in Aug 2025

10/10 Excellent

MARIO, lanham

Liked: Cleanliness, property conditions & facilities
El encargado luggage (Frank) muyatentos
Stayed 3 nights in Aug 2025

2/10 Terrible

Mandy, GILBERT

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst vacation experience I have ever booked, especially considering it was rated as a four star. It claimed to be all-inclusive with access to restaurant dining with reservations. However, they were only giving me two dinners for the six days that we were staying there. The room was dirty with bugs and geckos running around in the room and our sheets smelled of mildew. The food was so disgusting all of us got sick and were forced to leave after two days. Completely ruined our vacation.
Stayed 5 nights in Jul 2025

4/10 Poor

Thyrza N.

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Front desk not organized, My room was one of the updated but the towels were old with stains.
Stayed 5 nights in Jun 2025

2/10 Terrible

Jean

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled with twin 13yo boys. There are ZERO activities for them. After 9pm, good luck finding literally anything to do. The bars all close excluding the lobby bar which makes Applebees bar look like the ritz Carlton. The lobby where you can access said bar is swarming, I mean swarming with mosquitos. We doused our entire bodies in OFF spray and still ended up with 20-30 bites per person. The beach was covered 6-8ft tall drifts of seaweed which isn’t the hotels fault. However, it’d be nice to know that beforehand. They have one ping pong table but they take the paddles away after 5pm….our 13yos spent the majority of their time in our room. The amenities are horrible. You can swim in the pool, or swim in the pool, or swim in the pool. You’d think they’d have shuffle board, horse shoes, bags, bocce ball, giant chess…….literally anything. Your options are taking a hike to the horrible unmaintained and gross mini golf or tennis. Three of the 7 days we didn’t get our room cleaned - we called, we used the app- still nothing! Pool towels ran out daily by 11am Pool towels stunk, even fresh ones…. The hotel room had a singular trash can the size of a Kleenex box for a family of 4 in the family suite If you are NOT fluent in Spanish, be ware. Thankfully I know enough to survive but it was nearly impossible for the rest of my family to order drinks, food, speak to staff etc. food was horrible horrible horrible
Stayed 6 nights in Jun 2025

8/10 Good

Daniel

Stayed 5 nights in Jun 2025

8/10 Good

Maja

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I liked the room, there were a lot of fun events, food was great. I did see few cockroaches and 2 lizards in the restaurant which made me think the place is not being cleaned good. There were also lot of mosquitoes so make sure you take bug repellent with you.
Stayed 7 nights in Jun 2025

2/10 Terrible

Marvin Ivan

Stayed 3 nights in Jun 2025

10/10 Excellent

Mabell

Travelled with family
It was nice, friendly staff n ok food
Stayed 3 nights in Jun 2025

2/10 Terrible

Devanand

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Laisha

Stayed 5 nights in Mar 2025

8/10 Good

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Dining options are very stressful, you can’t get a reservation for the most restaurants
Stayed 4 nights in Jun 2025

10/10 Excellent

Jerson David Alvatez

Liked: Amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

2/10 Terrible

Adrian

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This is the worse property i have ever stayed at. All i can say is do not come to this resort. There were roaches in the buffet and the staff were absolutely rude and non helpful at all. They have about 6 different restaurants on the property, however, they only allow you to make 2 reservations for your entire stay, which means that you can only eat at 2 of the restaurants for your entire stay. It seems like nobody in the staff wants to work as they do everything with rudeness. The all you can drink bars give the cheapest alcohol which taste like rubbing alcohol. Piña coladas have no taste of liquor at all. The main buffet smells disgusting the moment you wak in. It is obvious to me that the resort has no leadership or management skills in the hotel industry as the hotel seems very chaotic and nobody seems to know what they are doing. In conclusion, save your money and go somewhere else to vacation, stay away from this place.
Stayed 5 nights in Jun 2025

8/10 Good

Douglas

Travelled with family
Liked: Cleanliness, property conditions & facilities
The check in process and restaurant reservations didn’t work on the app so I got locked out of all dining options. The buffet food was scarce and hard to get with no clean dishes. Also the check in process in person was a disaster. At one point I almost left the resort because we weren’t getting any a la carte dinners that we paid for.
Stayed 7 nights in Jun 2025

10/10 Excellent

Anthea

Stayed 7 nights in Jun 2025

8/10 Good

Kimberly

Stayed 7 nights in Jun 2025

10/10 Excellent

Aziza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was food on the floor by the pool, which made me fall while I was with my baby. I am glad my baby was okay.
Stayed 6 nights in Jun 2025

8/10 Good

Yunior R

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in pretty good conditions. Lots of things to do. Didn't like that I was allow to make only 4 dinner reservations for 9 nights. It is not advertised like that. Thankfully I brought up my concern to the check in supervisor and they were able to accommodate the dinner reservations for tge remaining nights.
Stayed 9 nights in Jun 2025

10/10 Excellent

Laura, San Antonio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was amazing. Staff was amazing overall I just loved it. I will definitely be planning another trip.
Stayed 5 nights in Jun 2025

4/10 Poor

Ravichander Natarajan

Stayed 4 nights in Jun 2025

10/10 Excellent

JIMMI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A++*
Stayed 3 nights in Jun 2025

6/10 Okay

Krystal

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
I just returned from a 7 night trip with my family. I will start first with the positive and include other thoughts about the trip. The 2 bedroom suite fit my families needs as my older daughters wanted their own room and bathroom. My family and I really enjoyed the Brazilian and Italian restaurants. It is too bad that in one week time we could only make 3 dinner reservations for specialty restaurants. The check in process took entirely too long as our suite was not ready on time and actually was ready 90 minutes past the check-in time. The front staff kept telling me to wait and get back into line several times to check if the suite was ready. It was clear that the front desk staff had no idea when our suite would be ready. This was very frustrating for me after a long morning of travel. My husband was speaking with a manager at the front desk who told him to wait there to be helped. And the manager never returned to help him. The second bathtub was looked quite dirty after check in and toilet paper holder fell down and staff just propped it back up without even trying to fix it. Every day I had to call and ask for facecloths to be delivered to my room for my family to use despite speaking with Guest Services and Housekeeping staff about this. On 2 occasions I had to call twice because the face cloths were not delivered after my initial call. We still enjoyed our stay though I believe some changes are needed to address the concerns that I shared.
Stayed 7 nights in Jun 2025

10/10 Excellent

Maalika

Liked: Cleanliness, staff & service, property conditions & facilities
Wondering
Stayed 4 nights in Jun 2025