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4.3 out of 5

"We had a great time !! " More

By a verified traveller on Wed 10 May 2023

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Hotel Description

5-star beachfront property near Arena Gorda Beach

On the beach

Within a 15-minute walk of this Bávaro property, you'll find Arena Gorda Beach and Punta Blanca Golf Course. Cana Bay Golf Club and Splash Water Park are also within 3 miles (5 km).

All-inclusive

This all-inclusive property features free water park access, a full-service spa, and a nightclub. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. Bring the family and enjoy the mini golf, children's pool, and waterslide.

Junior Suite Deluxe

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite (Deluxe Swim Up)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite (Deluxe Swim Up)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Deluxe

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Deluxe

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite (Deluxe Swim Up)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Bahia Principe Luxury Esmeralda - All Inclusive - Newly Renovated ratings based on 24 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Bahia Principe Luxury Esmeralda - All Inclusive - Newly Renovated

Everyone (6) Couples (7) Family (9)
4 out of 5

Posted by on 10 Mar. 2023

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Comment from Hotel Management

30 Mar. 2023 by Online Reputation

Estimado Sr. Heather,Muchas gracias por visitarnos. Esperamos que su estancia en nuestro hotel haya sido satisfactoria y que puedan regresar pronto.Saludos cordiales,Online Reputation Bahia Principe Bavaro Resort

5 out of 5
We had a great time !!

Posted by on 10 May 2023

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Comment from Hotel Management

11 May 2023 by Online Reputation

Dear Mrs. Genesis Paola,We are glad to hear that you enjoyed your stay in our facilities. It is a pleasure for us to offer you a nice vacation.Best regards,Online Reputation Bahia Principe Bavaro Resort

5 out of 5

Posted by on 7 Feb. 2023

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Comment from Hotel Management

21 Mar. 2023 by Online Reputation

Estimada Sra. Evgeniya,Muchas gracias por dirigirse a nosotros. Nos encantaría haber leído más acerca de su experiencia en nuestro hotel. De todas formas nos sentimos afortunados por haber sido elegidos como su destino vacacional y esperamos que su estadía haya resultado según lo deseado.Saludos cordiales,Online Reputation Bahia Principe Bavaro Resort

2 out of 5
The hotel stayed was excellent, except the check-in was delayed two hours. After many attempts to get an answer from the front desk, my wife and I were finally able to check-in and get a room around 5pm.

Posted by , from yonkers on 3 Jun. 2022

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Comment from Hotel Management

9 Jun. 2022 by Online reputation

Dear Jose, Every guest is important to us and we are very proud that your stay was excellent. We are pleased to know that you will repeat your vacation with us. At the order! Online reputation

5 out of 5

Posted by on 18 Apr. 2022

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5 out of 5
It was a very comfortable and beautiful resort. And they really cater to us. Dominican Republic is a beautiful Island and I would definitely go back there and recommend it to my friends and family

Posted by on 26 Feb. 2022

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Comment from Hotel Management

26 Feb. 2022 by Online Reputation

Dear David, We are very proud to know that you rate us as an excellent Hotel, as comments like yours encourage us to keep improving every day. Thank you very much for sharing your experience and highlighting that, thanks to the excellent service in all our sectors, you enjoyed your best family vacations. We hope to see you soon! Best regards, Alexandra Robles Online Reputation Bahia Principe Luxury Esmeralda

5 out of 5
Great place and very nice stuff. Thank you.

Posted by on 10 Jan. 2022

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Comment from Hotel Management

15 Jan. 2022 by Online Reputation

Dear Client, We are pleased that you consider our resort as a great place and that you have chosen us as your vacation option. A cordial greeting, Katty Botello Online Reputation Bahia Principe Bavaro Resort

5 out of 5
This is a fantastic all inclusive resort. The rooms were large with plenty of space--and quite clean. They might consider some updating in rooms. The air conditioner quit one day and the toilet kept running. The ground are incredible around the facility. The pools are lovely and plenty of room. The beach was spectacular! We really enjoyed relaxing on the beach and buy the pools for the entire trip. The food was also commendable.

Posted by , from GIRARD on 2 Jan. 2022

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Comment from Hotel Management

4 Jan. 2022 by Online Reputation

Dear Client. Molly, It is nice to know that you consider our Bahia Principe Luxury Esmeralda a fantastic resort and that you mention the large rooms, the beautiful pools, the spectacular beach, etc. We look forward to welcoming you back to us. A cordial greeting, Katty Botello Online Reputation Bahia Principe Bavaro Resort

5 out of 5
Excellent Customer Service

Posted by on 2 Sep. 2021

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Comment from Hotel Management

2 Sep. 2021 by Online Reputation

Dear Misael, We are glad to find out that you find worth to mention our quality as excellent customer service. Best Regards! Claritza Padua Online Reputation Bahia Principe Luxury Esmeralda Resort

3 out of 5
Most of the staff are wonderful, some of them are in need of clients relations classes or something, specially the ones answering the phones request, too many people trying to sell you things in the hotel, if the resort is not ready to receive guests then don’t reopen, the seaweed situation have to get deal with, won’t travel again if i’m going to be at the pool for 10 days, i’m going for the beaches.

Posted by on 20 Aug. 2021

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Comment from Hotel Management

2 Sep. 2021 by Online Reputation

Dear Guest, We appreciate your comments and the one that details your suggestion for a better internal functioning. Always the order! Claritza Padua Online Reputation Bahia Principe Luxury Esmeralda Resort

About the Bahia Principe Luxury Esmeralda - All Inclusive

Location Arena Gorda Macao, Punta Cana, La Altagracia 23000

All-inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • All onsite activities, and facilities and equipment included
  • Snorkeling included
  • Kayaking included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Soccer (football) included
  • Miniature golf included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite live performances included
  • Access to onsite clubs included
  • Premium food items not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • All meals served buffet-style
  • Buffet and à la carte dining
  • All available beverages included
  • Onsite entertainment and activities included

Property Features

Bahia Principe Luxury Esmeralda - All Inclusive - Newly Renovated is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Bahia Principe Luxury Esmeralda - All Inclusive - Newly Renovated you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 7 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar, and a swim-up bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a children's pool, and outdoor tennis courts. Free self parking is available. This 5-star Punta Cana property is smoke free.

  • 570 guestrooms or units
  • 3 levels
  • 5 buildings
  • 7 dining venues
  • 6 bars or lounges
  • Built in 2009
  • Buffet breakfast (free)
  • Nightclub
  • Karaoke
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • 1 conference room
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Bahia Principe Luxury Esmeralda - All Inclusive - Newly Renovated offers 570 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations have separate dining areas and are furnished with double sofa beds. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Dining room
  • Sitting area
  • Jetted tub
  • Pull-out sofa bed
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.

Caney - Overlooking the pool, this buffet restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Naan - This restaurant serves dinner only. Reservations are required. Open daily.

Taino - This restaurant specializes in local and international cuisine and serves dinner only. Reservations are required. Open daily.

Rodizio - This restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open daily.

Yurta - This restaurant specializes in Mongolian cuisine and serves dinner only. Reservations are required. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Massages
  • Hot stone massage
  • Reflexology
  • Sports massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa and Mastercard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

  • No rollaway/extra beds available
  • No elevators
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Masks are compulsory at the property
  • Food service has been amended for enhanced safety

Hotel Names

  • Bahia Principe Luxury Esmeralda
  • Esmeralda All Inclusive
  • Esmeralda Bahia
  • Luxury Bahia Principe Esmeralda
  • Luxury Bahia Principe Esmeralda All Inclusive
  • Luxury Bahia Principe Esmeralda All Inclusive Punta Cana
  • Luxury Bahia Principe Esmeralda Punta Cana
  • Luxury Esmeralda Bahia Principe
  • Luxury Principe Esmeralda
  • Principe Esmeralda
  • Bahia Principe Esmeralda Incl

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Travelife
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.