"Very lengthy check in process, however, the overall stay was amazing. Had a very wonderful time. " More

By a verified traveller on Mon 16 Jul 2018

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Hotel Description

3.5-star beachfront property near Bavaro Beach

On the beach

Within a 10-minute walk of this Punta Cana property, you'll find Bavaro Lagoon and Cabeza de Toro. Dolphin Explorer and Catalonia Caribe Golf Club are also within 2 miles (3 km).

All-inclusive

This smoke-free property features a casino, a full-service spa, and a nightclub. Relax with sun loungers and enjoy a refreshing drink at one of the 3 beach bars. Enjoy a meal in one of the 11 restaurants and free perks like free self parking and WiFi in public areas.

WiFi, cable TV

In addition to TVs with cable channels, the 904 guestrooms offer WiFi and balconies or patios. 24-hour room service, minibars (stocked with some free items), and coffee/tea makers are also available.

Standard

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$284 per night

Family Junior Suite (Better Together)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room (Better Together)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Deluxe

Bed Count 1 King Bed Maximum Occupancy 4 Max

Master Junior Suite Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Be Live Collection Punta Cana - All Inclusive ratings based on 118 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Be Live Collection Punta Cana - All Inclusive

Everyone (47) Couples (2) Family (1)
5 out of 5
The Good: Very nice resort with something for everyone. Room was clean and everything worked, food was excellent with lots of options The Bad: Don't attempt to go here without having the VIP access, without VIP you can not even get a drink in the lobby bar. you can not access a second buffet and another 2 bars. and the beach area without VIP access is flooded with locals trying to sell you anything they can. The Ugly: 5 people that traveled with us had upgraded the rooms to get the VIP access, unfortunately after booking online and paying the hotel changed the package and it no longer included the VIP access when we arrived. They had to waste 2 days chasing around answers meeting with managers several times, meaning they missed out on 2 excursions with our group before they finally got the access they paid for.

Posted by on 7 Mar. 2019

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Comment from Hotel Management

18 May 2019 by The Management at Be Live Collection Punta Cana

Dear Guest, On the outset, we want to thank you for choosing Be Live Collection Punta Cana as your preferred choice in the Caribbean, as well as by the valuable time you have dedicated to sharing your Experience. We value your comments since they are marvelous opportunities to keep improving our services and facilities. We have carefully reviewed your statements regarding accommodation and booking aspects. Therefore, we think is worthy to put some things in perspectives. We understand and respect your position since nobody wants to experience inconveniences while on vacations. Nonetheless, we totally disprove these affirmations because we have been accommodating our dear guests accordingly to the Booking policies and supporting the room previously booked. If your vacation plans point towards Punta Cana, it will be a great pleasure to host you again Be Live Collection Punta Cana and offer you uneventful experience. Warmest regards, The Management at Be Live Collection Punta Cana

4 out of 5
Great property, lots of activities to do on the ground and offsite with the excursions. Staff is wonderful.

Posted by on 6 Jun. 2019

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Comment from Hotel Management

8 Jun. 2019 by Benjamin Antigua

On behalf of Be Live Collection Punta Cana team, we want to address your our gratitude for choosing us as your preferred choice in the Caribbean, as well as by the valuable time you’ve dedicated to sharing your validation. We are glad to bear out your experience was according to your expectations. Therefore, we invite you once again to keep on discovering the tropical colors of the Caribbean at an exceptional setting, to relax on the beach and let yourself to be pampered by our specialists of wellness. We hope to have the opportunity to serve you once again in the future. Best Regards, The Management at Be Live Collection Punta Cana

5 out of 5
In truth I loved the stay and eventually I plan to stay again.

Posted by on 16 May 2019

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Comment from Hotel Management

16 May 2019 by The Management at Be Live Collection Punta Cana

Dear Guest, On behalf of Be Live Collection Punta Cana team, we would like to address you our best regards and by the valuable time dedicated to sharing your experience. We are excited to bear out that the excellent service offered by our team was an encouragement to surpass your expectations. Therefore, we will share it with them to continue with the same approach. If your vacation plans are towards Punta Cana, we will do our best to provide you another amazing experience. Best Regards, The Management at Be Live Collection Punta Cana

5 out of 5
I enjoyed the many different pools, the size of the room and the amenities provided. It was a huge room with lots of space and nice bathroom.

Posted by , from Puerto Rico on 14 May 2019

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Comment from Hotel Management

14 May 2019 by Benjamin Antigua

On behalf of Be Live Collection Punta Cana team, we want to address your our gratitude for choosing us as your preferred choice in the Caribbean, as well as by the valuable time you’ve dedicated to sharing your validation. We are glad to bear out your experience was according to your expectations. Therefore, we invite you once again to keep on discovering the tropical colors of the Caribbean at an exceptional setting, to relax on the beach and let yourself to be pampered by our specialists of wellness. We hope to have the opportunity to serve you once again in the future. Best Regards, The Management at Be Live Collection Punta Cana

3 out of 5
staff not very friendly, hard to get any help with a problem from the staff.

Posted by on 16 Apr. 2019

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Comment from Hotel Management

1 May 2019 by The Management at Be Live Collection Punta Cana

Dear Guest, On the outset, we want to thank for choosing the Be Live Collection Punta Cana as your preferred destination in Punta Cana, as well as by the time you have dedicated to letting know your recent Experience. We regret that you have experienced some issues regarding our staff behavior upon arrival and we hope you accept our most heartfelt apologies by this unfortunate experience. Notwithstanding, we will address your statements to the manager in charge to keep on improving our service and facilities. If your future vacation plans are to Punta Cana, we will be very attentive to offer you a more pleasant and uneventful stay. Best Regards, The Management at Be Live Collection Punta Cana

4 out of 5
The check in process was lengthy, I was originally brought to a different part of the hotel (where I wasn't booked), by the time I got into my room it had been a little over 2 hours.. Also, I wasn't aware that "Student City" would be descending upon us Saturday, all 600 college spring break students. The stay got quite a bit busier and a LOT louder after that. The resort itself is clean, the staff is EXCELLENT!

Posted by on 9 Mar. 2019

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Comment from Hotel Management

26 Mar. 2019 by The Management at Be Live Collection Punta Cana

Dear Guest, On the outset, we want to thank you for choosing Be Live Collection Punta Cana as your preferred choice in the Caribbean, as well as by the valuable time dedicated to letting us know your concerns. Regarding your statements related to the check-in process and other details such as the noise made by the students, we truly regret that you have experienced these inconveniences. Notwithstanding, we address you our most heartfelt apologies by this occurrences because it was not the image we wanted to project. Actually, we always emphasize these aspects of our services to assure them to you in optimal conditions. Therefore, as corrective measurements, we will address them to the involved in order to keep on improving our services and facilities. We hope to have the opportunity to serve you again and provide you a better experience. Best Regards,

2 out of 5
The toilet did not work the whole 3 days that I stayed at the hotel. I finally learned how to twist the product in the tank to fill up and flush. After numerous attempts in reporting, I gave up. First night, did not have hot water. The staff was very friendly and just out of their control every time I reported the problems. The management was not good. Others had bad experiences in the new section. Would not return again. Lupe from Florida!

Posted by on 2 Jan. 2019

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Comment from Hotel Management

6 Jan. 2019 by The Management at Be Live Collection Punta Cana

Dear Guest, On the outset, we want to thank you for choosing Be Live Collection Punta Cana as your preferred choice in the Caribbean, as well as by the valuable time devoted to let us know your concerns. We truly lament that you have experienced these issues regarding accommodation and other aspects from our service or facilities. Notwithstanding, we will address your statements to the people involved in order to avoid future occurrences. If your vacation plans point towards Punta Cana for a next visit, please let us know and we will do our best to offer you an uneventful stay. Best Regard, The Management at Be Live Collection Punta Cana

3 out of 5

Posted by on 24 Oct. 2018

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Comment from Hotel Management

30 Oct. 2018 by La Dirección de Be Live Collection Punta Cana.

Apreciado/a Huésped, Gracias por visitarnos y dejarnos saber acerca de su experiencia. Estamos contentos de que se haya sentido cómodo y feliz en nuestras instalaciones. Nuestro objetivo es siempre superar las expectativas de nuestros huéspedes. Esperamos volver a recibirle pronto y ofrecerle una experiencia superior a esta. Cordial saludo, La Dirección de Be Live Collection Punta Cana.

2 out of 5
Throughout the entire lobby there was one person after the next trying to sell me their services and when I declined they did not stop there but became even more persistent. The people were extremely hassling and began to ruin my trip. Before I got to the hotel I selected and paid extra for a room with jacuzzi tub. When I got to the hotel to the hotel I found out that such item did not exist and went with the next best thing. Initially when I got to my room discovering that my toilet did not work we went to the reception desk and they changed the room. Then when going to the next room that night we discovered the TV did not work we reported the issue to 3 different employees and throughout my trip was never fixed. The room had tiny ants. The bartenders and servers were amazing but the food was no where near what was imagined. The hotel staff was always around but never did what they agreed to help us such as fix the TV and provide the right amount of towels when asked nor coming back with them when told they would. The hotel had broken toilets, TV's, stopped sink which I solved by taking out the drainer. Would not ever recommend !

Posted by , from NYC on 22 Aug. 2018

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Comment from Hotel Management

25 Aug. 2018 by The Management at Be Live Collection Punta Cana

Dear Guest, On the outset, we would like to address you our gratitude by having chosen Be Live Collection Punta Cana as your preferred choice to experience your recent holidays. We truly lament that your experience with us was somewhat ruined by the described details. Actually, we are very emphatic when we realize of this kind of situations and immediately make our best effort to change your perception. We have carefully reviewed your particular observations regarding vendors behavior and we would like to take advantage of this opportunity to address you our most heartfelt apologies by these inconveniences you have experienced during your stay. If your vacation plans are towards Punta Cana for a next visit, please let us know; we will be attentive to offer you a pleasant and uneventful stay. Best regards, The Management at Be Live Collection Punta Cana.

1 out of 5
I have never been more disappointed with a vacation booked with travelocity than now!! Place is disgusting. I traveled with my family for 6 days we requested 2 rooms 1 with 2 beds 1 with a king size from the time I booked, we end up with double beds in both rooms. The AC didn't work in any of our rooms so try to sleep inside a room at 90 degrees it was impossible rooms smelled humid, pillows had a nasty sweat smell from day one! our little fridges were always full with large bottle of water soda and beer free of charge nice right? BUT the fridge didn't work drinks were hot!!! There was construction in the properties Travelocity never disclosed this when I booked you couldn't sleep after 7am with the noise, the hotel was shutting off the water from 12am to 8:30am, shower and toilet had mold stains. The safety box was rusted and had no lock so if you wanted a lock the hotel would give you one for extra daily charge. I called the reception many times and nothing wasn't done to help us. If you are expecting to experience a beautiful beach this is not the place the water was dirty and in 6 days I didn't see no one in the water. Do not allowed the gallery of pictures to fool you the pool outside your room of the private beach is only for VIPs and the room conditions are the same we spoke to during the days we stayed were complaining about the same things, the hotel allowed people from outside inside the premises we were approached several times during the day for diversal things...

Posted by , from NY on 21 Jul. 2018

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Comment from Hotel Management

10 Aug. 2018 by The Management at Be Live Collection Punta Cana

Dear Guest, First of all, we would like to thank you for choosing Be Live Collection Punta Cana, as your preferred destination in the Caribbean, as well as by the time you’ve taken to let us know about your concerns. We truly regret the incidents regarding Air conditioning service because our A/C System should definitely be able to deliver more than sufficient cold to every room of the hotel. We always emphasize at those aspects assure you services in optimal conditions. Notwithstanding, we assure you that preventive measurements to the departments involved will be determine in order to avoid similar coincidences in the future. If your vacation plans are towards Punta Cana for a next visit, please let us know and we will be attentive to offer you a pleasant and uneventful stay. Best regards, The Management Be Live Collection Punta Cana.

About the Be Live Collection Punta Cana - All Inclusive

Location Cabeza de Toro, Punta Cana, La Altagracia 23000

All-inclusive Details

  • Access to onsite clubs included
  • Kayaking included
  • Sailing included
  • Windsurfing included
  • Taxes included
  • Buffet and à la carte dining
  • Airport transfers not included
  • Premium/non-domestic beverages not included
  • Premium food items not included
  • Fitness facilities included
  • Wireless Internet access not included
  • Tennis included
  • Laundry/dry cleaning services not included
  • Volleyball included
  • Childcare not included
  • Soccer (football) included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Spa/beauty facilities and services not included
  • Surcharge for room service
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Room service not included
  • Aerobics classes/lessons included
  • Onsite entertainment and activities included
  • Local beverages and soft drinks only
  • Gratuities included
  • Food and beverage restrictions apply
  • One or more venues limit dining availability
  • One or more venues limit beverages
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Minibar (only non-alcoholic beverages included)
  • Onsite live performances included
  • All non-motorized water sports included
  • Theme parties included
  • Snorkeling included

Property Features

Be Live Collection Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Be Live Collection Punta Cana - All Inclusive offers its guests a full-service spa, 9 outdoor swimming pools, outdoor tennis courts, and a spa tub. There are 11 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 beach bars and 3 poolside bars. A computer station is on site and WiFi is free in public spaces. Event space at this property measures 3411 square feet (317 square meters) and includes a conference center. A casino, a children's pool, and a nightclub are also featured at the eco-friendly Be Live Collection Punta Cana - All Inclusive. Self parking is free. This 3.5-star Punta Cana property is smoke free.

  • 904 guestrooms or units
  • 3 levels
  • 14 buildings
  • 11 dining venues
  • 3 bars on the beach
  • 3 bars by the pool
  • 3411 sq ft of conference space
  • 317 sq m of conference space
  • Casino
  • Nightclub
  • Swim-up bar
  • Bar or lounge
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Conference center
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 9
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Punta Cana (PUJ-Punta Cana Intl.) (20.1 km / 12.5 mi)
  • Parking: Free self parking

Room Amenities

Be Live Collection Punta Cana - All Inclusive offers 904 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and safes. Rooms open to balconies or patios. Televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. This Punta Cana property provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Private balcony or patio
  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Coffee maker
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan

Food & Drink

Buffet Windows - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Akeru - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.

Orale - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.

Rodizzio - This restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required.

Mylos - This restaurant specializes in Mediterranean cuisine. Reservations are required.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 9
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at 11 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 24 years old. Onsite parties or group events are strictly prohibited.

  • No rollaway/extra beds available
  • Events/parties not allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 25 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Be Live Collection Punta Cana All Inclusive
  • Be Live Collection Punta Cana
  • Be Live Collection All Inclusive All-inclusive property
  • Be Live Collection All Inclusive
  • Be Live Grand Punta Cana All Inclusive

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

Adult Club Offer

Book a stay in any room or rate category and receive access to the VIP lounge for personalized check-in, check-out, and buffet breakfast; access to 2 bars; unlimited WiFi access; and access to a private beach area with Balinese beds and pool area.


Full details at check-in. Offer for adults only. Taxes and gratuity may not be included. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Family Offer

Book a stay in any room or rate category and receive the following: access to slides, swings, and exclusive beach and pool areas; access to a VIP lounge.


Full details at check-in. Offer for families only. Taxes and gratuity may not be included. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.