For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Within a 10-minute walk of the property, you'll find Bavaro Lagoon and Cabeza de Toro Beach. Also, Dolphin Explorer is within 2 miles (3 km) and Downtown Punta Cana is within 6 miles (10 km).
All-inclusive
This smoke-free property features a full-service spa, a nightclub, and 10 restaurants. Relax with sun loungers and enjoy a refreshing drink at one of the 3 beach bars. Enjoy the 9 outdoor pools and perks like free self parking and free WiFi.
WiFi, cable TV
In addition to TVs with cable channels, the 904 guestrooms offer WiFi and balconies or patios. Other amenities include 24-hour room service, minibars (stocked with some free items), and coffee/tea makers.
Be Live Collection Punta Cana - All Inclusive ratings based on 41 Verified Reviews
Review Summary
3.1
out of 5
3.0 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff3.5 out of 5.0
Room comfort3.0 out of 5.0
Hotel condition3.0 out of 5.0
Guest reviews for Be Live Collection Punta Cana - All Inclusive
Everyone (33)Couples (4)Family (4)
5 out of 5
The Good: Very nice resort with something for everyone. Room was clean and everything worked, food was excellent with lots of options
The Bad: Don't attempt to go here without having the VIP access, without VIP you can not even get a drink in the lobby bar. you can not access a second buffet and another 2 bars. and the beach area without VIP access is flooded with locals trying to sell you anything they can.
The Ugly: 5 people that traveled with us had upgraded the rooms to get the VIP access, unfortunately after booking online and paying the hotel changed the package and it no longer included the VIP access when we arrived. They had to waste 2 days chasing around answers meeting with managers several times, meaning they missed out on 2 excursions with our group before they finally got the access they paid for.
Posted by a verified traveller on 7 Mar. 2019
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Comment from Hotel Management
18 May 2019
by The Management at Be Live Collection Punta Cana
Dear Guest,
On the outset, we want to thank you for choosing Be Live Collection Punta Cana as your preferred choice in the Caribbean, as well as by the valuable time you have dedicated to sharing your Experience. We value your comments since they are marvelous opportunities to keep improving our services and facilities.
We have carefully reviewed your statements regarding accommodation and booking aspects. Therefore, we think is worthy to put some things in perspectives. We understand and respect your position since nobody wants to experience inconveniences while on vacations. Nonetheless, we totally disprove these affirmations because we have been accommodating our dear guests accordingly to the Booking policies and supporting the room previously booked.
If your vacation plans point towards Punta Cana, it will be a great pleasure to host you again Be Live Collection Punta Cana and offer you uneventful experience.
Warmest regards,
The Management at Be Live Collection Punta Cana
5 out of 5
Excellent for the price paid ,I will definitely recomend this place.
Posted by a verified traveller on 29 Oct. 2019
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Comment from Hotel Management
1 Nov. 2019
by The Management at Be Live Collection Punta Cana
Dear Guest,
Thank you very much for taking some of your valuable time to review your stay at Be Live Collection Punta Cana. We appreciate your kind feedback. We are proud that our food proposal, accommodation and excellent services provided by our staff have been a great encouragement to surpass all your expectations.
We hope to have the opportunity to serve you again in a not very distant future.
Best Regards,
The Management at Be Live Collection Punta Cana
1 out of 5
We were a group of 25 people at this hotel .... very sad things were lost money and there was not a person as a manager to help us .... I do not recommend that they stay and if they do they do not leave valuables in their room, terrible .... I made a report with the local police but could not recover neither the money nor things of value that were stolen from the room...!!!!
Posted by a verified traveller on 30 Sep. 2019
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Comment from Hotel Management
21 Nov. 2019
by The management at Be Live Collection Punta Cana
Dear Guest,
On the outset, we would like to thank you for choosing Be Live Collection Punta Cana, like your preferred choice in the Caribbean for your holiday experience.
Regarding your statements about lost items and due to the fact, the safety of our guests’ belongings is also one of our priorities and the hotel’s reputation is at issue when there is a mislaid item, we immediately perform an investigation to solve it. After it concludes, we reply to you according to the Local Police and the hotels’ security procedures. Nevertheless, we take advantage of this opportunity to address our most heartfelt apologies for the inconvenience you have experienced.
If your vacation plans point to Punta Cana, we will be attentive to offer you a pleasant and uneventful stay.
Best Regards,
The management at Be Live Collection Punta Cana
5 out of 5
It was great entertainment love the food the staff was great
Posted by Tanya on 1 Aug. 2019
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Comment from Hotel Management
2 Aug. 2019
by Benjamin Antigua
On behalf of Be Live Collection Punta Cana team, we want to address your our gratitude for choosing us as your preferred choice in the Caribbean, as well as by the valuable time you’ve dedicated to sharing your validation.
We are glad to bear out your experience was according to your expectations. Therefore, we invite you once again to keep on discovering the tropical colors of the Caribbean at an exceptional setting, to relax on the beach and let yourself to be pampered by our specialists of wellness.
We hope to have the opportunity to serve you once again in the future.
Best Regards,
The Management at Be Live Collection Punta Cana
3 out of 5
Posted by a verified traveller on 6 Jul. 2019
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Comment from Hotel Management
8 Jul. 2019
by Benjamin Antigua
On the outset, we want to thank you for choosing our premises as your preferred choice in the Caribbean, as well as by the valuable time you have dedicated to sharing how was your experience through this inquiry.
We carefully reviewed your statements regarding accommodation and we truly lament that you have endured such as unfortunate experience since we do our best to avoid this inconveniences. Nevertheless, we will address it to the Manager in charge and if your vacation plans are towards Punta Cana, we hope to have the opportunity to turn things around.
Best Regard,
The Management at Be Live Collection Punta Cana
4 out of 5
Great property, lots of activities to do on the ground and offsite with the excursions. Staff is wonderful.
Posted by Terence on 6 Jun. 2019
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Comment from Hotel Management
8 Jun. 2019
by Benjamin Antigua
On behalf of Be Live Collection Punta Cana team, we want to address your our gratitude for choosing us as your preferred choice in the Caribbean, as well as by the valuable time you’ve dedicated to sharing your validation.
We are glad to bear out your experience was according to your expectations. Therefore, we invite you once again to keep on discovering the tropical colors of the Caribbean at an exceptional setting, to relax on the beach and let yourself to be pampered by our specialists of wellness.
We hope to have the opportunity to serve you once again in the future.
Best Regards,
The Management at Be Live Collection Punta Cana
5 out of 5
In truth I loved the stay and eventually I plan to stay again.
Posted by a verified traveller on 16 May 2019
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Comment from Hotel Management
16 May 2019
by The Management at Be Live Collection Punta Cana
Dear Guest,
On behalf of Be Live Collection Punta Cana team, we would like to address you our best regards and by the valuable time dedicated to sharing your experience.
We are excited to bear out that the excellent service offered by our team was an encouragement to surpass your expectations. Therefore, we will share it with them to continue with the same approach.
If your vacation plans are towards Punta Cana, we will do our best to provide you another amazing experience.
Best Regards,
The Management at Be Live Collection Punta Cana
5 out of 5
I enjoyed the many different pools, the size of the room and the amenities provided. It was a huge room with lots of space and nice bathroom.
Posted by Genesis, from Puerto Rico on 14 May 2019
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Comment from Hotel Management
14 May 2019
by Benjamin Antigua
On behalf of Be Live Collection Punta Cana team, we want to address your our gratitude for choosing us as your preferred choice in the Caribbean, as well as by the valuable time you’ve dedicated to sharing your validation.
We are glad to bear out your experience was according to your expectations. Therefore, we invite you once again to keep on discovering the tropical colors of the Caribbean at an exceptional setting, to relax on the beach and let yourself to be pampered by our specialists of wellness.
We hope to have the opportunity to serve you once again in the future.
Best Regards,
The Management at Be Live Collection Punta Cana
3 out of 5
staff not very friendly, hard to get any help with a problem from the staff.
Posted by a verified traveller on 16 Apr. 2019
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Comment from Hotel Management
1 May 2019
by The Management at Be Live Collection Punta Cana
Dear Guest,
On the outset, we want to thank for choosing the Be Live Collection Punta Cana as your preferred destination in Punta Cana, as well as by the time you have dedicated to letting know your recent Experience.
We regret that you have experienced some issues regarding our staff behavior upon arrival and we hope you accept our most heartfelt apologies by this unfortunate experience. Notwithstanding, we will address your statements to the manager in charge to keep on improving our service and facilities.
If your future vacation plans are to Punta Cana, we will be very attentive to offer you a more pleasant and uneventful stay.
Best Regards,
The Management at Be Live Collection Punta Cana
4 out of 5
The check in process was lengthy, I was originally brought to a different part of the hotel (where I wasn't booked), by the time I got into my room it had been a little over 2 hours.. Also, I wasn't aware that "Student City" would be descending upon us Saturday, all 600 college spring break students. The stay got quite a bit busier and a LOT louder after that. The resort itself is clean, the staff is EXCELLENT!
Posted by a verified traveller on 9 Mar. 2019
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Comment from Hotel Management
26 Mar. 2019
by The Management at Be Live Collection Punta Cana
Dear Guest,
On the outset, we want to thank you for choosing Be Live Collection Punta Cana as your preferred choice in the Caribbean, as well as by the valuable time dedicated to letting us know your concerns.
Regarding your statements related to the check-in process and other details such as the noise made by the students, we truly regret that you have experienced these inconveniences. Notwithstanding, we address you our most heartfelt apologies by this occurrences because it was not the image we wanted to project. Actually, we always emphasize these aspects of our services to assure them to you in optimal conditions. Therefore, as corrective measurements, we will address them to the involved in order to keep on improving our services and facilities.
We hope to have the opportunity to serve you again and provide you a better experience.
Best Regards,
About the Be Live Collection Punta Cana - All Inclusive
Surcharge for premium or imported alcoholic beverages
Surcharge for bottled wine
Surcharge for bottled liquor
Minibar (only non-alcoholic beverages included)
All non-motorized water sports included
Snorkeling included
Kayaking included
Sailing included
Windsurfing included
Fitness facilities included
Tennis included
Volleyball included
Soccer (football) included
Aerobics classes/lessons included
Onsite live performances included
Theme parties included
Access to onsite clubs included
Airport transfers not included
Premium/non-domestic beverages not included
Premium food items not included
Wireless Internet access not included
Laundry/dry cleaning services not included
Childcare not included
Scuba diving excursions not included
Snorkeling excursions not included
Scuba diving certification not included
Motorized water sports not included
Spa/beauty facilities and services not included
Transportation to offsite activities not included
Offsite tours not included
Taxes included
Buffet and à la carte dining
Room service not included
Onsite entertainment and activities included
Local beverages and soft drinks only
Surcharge for room service
Property Features
Be Live Collection Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Be Live Collection Punta Cana - All Inclusive offers its guests a full-service spa, 9 outdoor swimming pools, a spa tub, and a sauna. There are 10 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 3 poolside bars, and 7 bars/lounges. A computer station is on site and WiFi is free in public spaces. Event space at this property measures 3411 square feet (317 square meters) and includes a conference center. A children's pool, a nightclub, and a fitness center are also featured at the eco-friendly Be Live Collection Punta Cana - All Inclusive. Free self parking is available. This 4-star Punta Cana property is smoke free.
Be Live Collection Punta Cana - All Inclusive offers 904 accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and safes. Rooms open to balconies or patios. Cable television is provided. Bathrooms include complimentary toiletries and hair dryers. This Punta Cana property provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Private balcony or patio
Stocked minibar (select free items)
In-room dining (24 hours)
Television
Cable channels
Coffee maker
Housekeeping (daily)
Local calls (free)
Childcare in room (surcharge)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Exterior corridor access
Climate control (air conditioning)
Ceiling fan
Food & Drink
Buffet Windows - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Akeru - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Orale - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Rodizzio - This restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open daily.
Mylos - This restaurant specializes in Mediterranean cuisine. Reservations are required. Open daily.
24-hour room service is available.
Spa Services
Body treatments
Facial treatments
Number of treatment rooms 9
Couples treatment rooms
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Hydrotherapy treatments
Sauna in spa
Massages
Minimum age to access spa is 18
Hot stone massage
Deep tissue massage
Reflexology
Sports massage
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-in time ends at 11 PM
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 24 years old. This property accepts credit cards, debit cards, and cash. Onsite parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.
No rollaway/extra beds available
Debit cards
Events/parties not allowed
Staffed front desk
Property is cleaned with disinfectant
Staff wears personal protective equipment
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for in-room wireless Internet: USD 25 per day (rates may vary)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Be Live Grand All Inclusive
Be Live Grand Punta Cana
Be Live Grand Punta Cana All Inclusive
Be Live Collection Punta Cana All Inclusive
Be Live Collection All Inclusive
Be Live Collection Punta Cana
Be Live Collection All Inclusive All-inclusive property
Be Live Collection Punta Cana - All Inclusive Punta Cana
You should know
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Awards & Affiliations
Green / Sustainable Property This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
