For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
"when we arrived the bathroom was not very clean, the walls of the room were cracked and the paint was inflated, they sent someone to clean it but the
...
"
More
With a stay at this well-placed property, you'll be half a mile (1 km) from Dominicus Beach and within 3 miles (5 km) of Bayahibe Beach. East National Park and Monumento Natural Punta Bayahibe are also within 3 miles (5 km).
All-inclusive
A full-service spa, 5 restaurants, and an outdoor pool are all featured at this smoke-free property. Dine at the beachfront restaurant and relax with sun loungers. Relax with a drink at one of the 2 beach bars and get perks like free WiFi.
Free WiFi, balconies
The 117 individually decorated guestrooms offer free WiFi and 24-hour room service. Other amenities include balconies, minibars, and plasma TVs with cable channels.
Catalonia Royal La Romana All Inclusive-Adults Only ratings based on 9 Verified Reviews
Review Summary
4.2
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Catalonia Royal La Romana All Inclusive-Adults Only
Everyone (5)Couples (1)Family (1)
3 out of 5
when we arrived the bathroom was not very clean, the walls of the room were cracked and the paint was inflated, they sent someone to clean it but the cleaning was not good anyway, the location is perfect and the beach is beautiful but to the hotel staff It lacks professionalism and keeping it clean better, the food was good, but the restaurant where we had breakfast the floor was very slippery, anyone can have an accident, at night they cleaned it well and it no longer slipped but the next morning it was Still, the food could be better but it's not bad either.
Posted by Alexis, from Florida on 11 Oct. 2020
Was this review helpful to you?
Comment from Hotel Management
12 Oct. 2020
by Catalonia Royal La Romana
Dear Alexis,
First at all let me thank you for staying with us and for your review. We regret to see that your stay was not precisely as expected and we apologize for the inconveniences encountered. We are sorry to read the situation in your room, our Housekeeper is watching your comment and will check that her team is following the correct cleaning procedures in the room. Regarding the beach, we regret that during your stay the sargasso environmental phenomenon has not allowed you to enjoy our beaches, no doubt our staff makes a great effort to try to keep our beach clean, however there are days when the wind and tide do not allow us to maintain, it as we would like. Regarding the food offer, we appreciate your comments about your experience with food, our Executive Chef, will take appropriate measures to eliminate these areas of opportunity. e hope that even with this experience, you can grant us the honor of hosting you again.
Sincerely,
Social Media
Catalonia Royal La Romana
4 out of 5
if you're looking for crystal clear water and nice clean beach, so this is the best place to go.
if beach is not a priority so find somewhere else.
food not really the best, beverage not bad, service is good in total we had a good time
Posted by Hoda on 3 Sep. 2020
Was this review helpful to you?
Comment from Hotel Management
4 Sep. 2020
by Catalonia Royal La Romana
Dear Hoda,
Thank you so much for staying with us and for your wonderful and constructive comments that really make us grow and improve our service and the overall experience we bring to our guests.
Be assured that your comment about the food offer, will be taken into consideration and that we will do our utmost to improve wherever we can. This is your home and we'll always welcome you with the biggest smile on our face.
My best wishes,
Social Media
Catalonia Royal La Romana
5 out of 5
It’s a new property just opened couple years ago. I like contemporary style and a lot of plants, palms, flowers, birds singing in the morning... It’s a very nice, peaceful place for a vacation
Posted by a verified traveller on 13 Nov. 2019
Was this review helpful to you?
Comment from Hotel Management
15 Nov. 2019
by Catalonia Royal La Romana
Dear Guest,
Thank you for the wonderful review about our resort that you have recently shared.We look forward to welcoming you back to Catalonia Royal La Romana once again.
Best regards.
5 out of 5
I was amazed with the cleanliness and excellent condition of all areas of the resort
Posted by Cristina on 15 Oct. 2019
Was this review helpful to you?
Comment from Hotel Management
18 Oct. 2019
by General Manager
Dear Cristina, We feel honored that you enjoyed an amazing vacation with us. Thank you for your preference and we hope to see you again soon!
5 out of 5
Posted by a verified traveller on 7 Apr. 2019
Was this review helpful to you?
Comment from Hotel Management
8 Apr. 2019
by Catalonia Royal La Romana
Dear Guest,
Thank you so much for coming to Catalonia Royal La Romana, it's been such a pleasure to take good care of you and bring you an unforgettable vacation in the best resort! We are glad to know that your expectations were achieved which is our main goal.
We look forward to welcoming you back to Catalonia Royal La Romana in the future.
Sincerely,
General Manager
5 out of 5
We visited many caribbean resorts over the years. This was the best experience among all of them.
Posted by Mik, from Merrick, US on 13 Jan. 2019
Was this review helpful to you?
Comment from Hotel Management
14 Jan. 2019
by Catalonia Royal La Romana
Hello Mik,
Thank you so much for coming and especially for these lovely words, we really appreciate it! I'm extremely glad to read that you had the time of your life with us, it's really our ultimate goal and we will keep up the hard work so your next time here will be even more fantastic!
Remember that this will always be your home and we'll welcome you with arms wide open.
My best wishes,
General Manager
3 out of 5
We were pretty disappointed with our stay. The hotel, rooms and beach were beautiful but the stay was far from friendly. There was a huge language barrier so majority of our meals were wrong or forgotten. When we reminded them we got eye rolls. The food wasn’t very good. We didn’t feel like the people wanted to “serve” us as we expected. The cleaning people didn’t restock our room with wash cloths or lotion. We asked for it and it took 2 days to get them.
Posted by a verified traveller on 24 Mar. 2018
Was this review helpful to you?
Comment from Hotel Management
27 Mar. 2018
by Catalonia Royal La Romana
Dear guest,
We would like to thank you for choosing our Resort as your host. It was a pleasure having you and we appreciate that you took the time to share your experience with us.
We regret that your stay at our hotel did not entirely correspond to your expectations. We believe that they are key to the continuing process of improvement, which is why we have shared your review with the departments involved, in order to take the corrective measures.
We definitely hope you will decide to visit us again in the future; it will be our pleasure to welcome and pamper you once again!
Best regards,
5 out of 5
Wonderful Week!
Pros:Everything!
Location:Stunning, blue, calm beaches, much prettier than the Punta Cana side. Saona is a quick boat ride away.
We loved it! Super clean, friendly staff (bartenders were so fun), good food (no buffet at this resort), plenty of chairs at the pool and beach (umbrellas and towels, too). Quiet, calm. You can also access the neighboring family resort for double the food options and activities. We will definitely go back.
Posted by EL, from St. Paul, MN on 14 Jan. 2018
Was this review helpful to you?
Comment from Hotel Management
16 Jan. 2018
by Guest Experience Manager
Thank you for sharing your experience! Its rewarding to know you loved your stay with us!! Come back soon, paradise will always wait for your return!
3 out of 5
La comida debe ser mejor queremos comida dominicana,mariscos estamos en el caribe rodeado de mar la comida necesita más variedad en el caso de mi esposa ella es vegana y no comió nada bien la chefs estaba enferma pero no había nada vegano,No hay actividades en las noches y si hay es una hora y ya el hotel me gusta y voy a repetir pero por favor mejorar esos bufet tienen que tener de todo gracias a los chicos de los bares muy atentos especial para jocobo sofi pablo bellas personas gracias.
Posted by a verified traveller on 27 Apr. 2021
Was this review helpful to you?
Comment from Hotel Management
27 Apr. 2021
by Catalonia Royal La Romana
Estimado huésped,
Nos gustaría extender nuestro agradecimiento por el valioso tiempo que invirtió para compartir sus comentarios y pensamientos con nosotros. Sin embargo, lamentamos profundamente saber que no pudimos cumplir con sus expectativas.
Nos disculpamos sinceramente por los inconvenientes que experimentó durante su viaje y queremos asegurarle que ya hemos compartido sus comentarios con los departamentos involucrados, quienes procederán a implementar todas las medidas correctivas necesarias.
Reiteramos nuestras disculpas y realmente esperamos que vuelva a visitarnos, para que podamos cambiar su impresión de nuestro resort y ofrecerle las vacaciones inolvidables que se merece.
Un cordial saludo.
Social Media
Catalonia Royal La Romana
About the Catalonia Royal La Romana All Inclusive-Adults Only
Catalonia Royal La Romana All Inclusive-Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Catalonia Royal La Romana All Inclusive-Adults Only offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 2 bars/lounges. Public spaces have free WiFi. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Catalonia Royal La Romana All Inclusive-Adults Only. This 4.5-star San Rafael del Yuma property is smoke free.
Catalonia Royal La Romana All Inclusive-Adults Only offers 117 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Plasma televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries. This San Rafael del Yuma property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
Private balcony
Minibar
In-room dining (24 hours)
Plasma television
Cable channels
Premium channels
Coffee maker
Luxury bedding
Shower
Housekeeping (daily)
Nightly turndown service
Hair dryer
Safe
Bathrobes
Slippers
Designer toiletries
Telephone
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Ceiling fan
Ensuite bathroom
Unique furnishings
Unique decor
Food & Drink
Thalassa Restaurant - Overlooking the pool, this restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.
Bloved Restaurant - This beachfront theme restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Peru Specialties - This poolside restaurant specializes in Peruvian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Tao-Cat - Overlooking the pool and garden, this restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Beach Bar - This sushi bar specializes in sushi. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.
Spa Services
Body treatments
Facial treatments
Manicures and pedicures
Body wraps
Body scrubs
Hydrotherapy treatments
Massages
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
No rollaway/extra beds available
No cribs (infant beds) available
Minimum guest age is 18
Caters to adults only
Debit cards
Staffed front desk
Security system
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Hotel Names
Catalonia Royal Romana All Inclusive-Adults San Rafael Del Yuma
Catalonia Royal Romana Inclus
Catalonia Royal La Romana All Inclusive Adults Only
You should know
This is an adults-only property and children 18 years old and younger aren't allowed.
There was an error importing /Punta-Cana-Hotels-Catalonia-Royal-La-Romana-All-Inclusive-Adults-Only.h17760286-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/Punta-Cana-Hotels-Catalonia-Royal-La-Romana-All-Inclusive-Adults-Only.h17760286-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
