Excellence El Carmen - Adults Only All Inclusive

5.0 star property
5-star beachfront property near Sirenis Aquagames Water Park

Choose dates to view prices

Photo gallery for Excellence El Carmen - Adults Only All Inclusive

Exterior
Property video
Exterior
15 bars/lounges, 4 poolside bars, swim-up bar, beach bar
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • All-inclusive
  • Parking included
  • Free WiFi

Explore the area

View in a map
Playas Uvero Alto, Punta Cana, 23000
  • Place, Sirenis Aquagames Water Park
    ‪8 min walk‬
  • Place, Macao Beach
    ‪20 min drive‬
  • Place, Cana Bay Golf Club
    ‪28 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪49 min drive‬

Room options

Junior Suite Pool View

8.6 out of 10
Excellent
(79 reviews)
  • 74 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Swim-Up Suite

8.8 out of 10
Excellent
(49 reviews)
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Ocean View + 20% OFF SPA

9.4 out of 10
Exceptional
(14 reviews)
  • Ocean view
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite Ocean View

9.2 out of 10
Wonderful
(33 reviews)
  • Ocean view
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

Terrace Suite with Plunge Pool

8.8 out of 10
Excellent
(29 reviews)
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim-Up Suite + 20% OFF SPA

9.0 out of 10
Wonderful
(4 reviews)
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

8.0 out of 10
Very good
(4 reviews)
  • Ocean view
  • 149 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA

9.2 out of 10
Wonderful
(7 reviews)
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 232 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA

9.2 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 93 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

10.0 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • 167 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite With Private Pool

9.2 out of 10
Wonderful
(17 reviews)
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

8.4 out of 10
Very good
(7 reviews)
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Pool View + 20% OFF SPA

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Suite With Private Pool & Deck + 20% OFF SPA

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO JUNIOR SWIM-UP SUITE

  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL W/ POOL VIEW

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE PLUNGE POOL

  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB SUITE WITH PRIVATE POOL & DECK

  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE WITH PRIVATE POOL

  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SWIM-UP SUITE

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO TERRACE SUITE WITH PLUNGE POOL

  • Sleeps 2
  • 1 King Bed

About the area

Punta Cana

On the beach.A stay at this Uvero Alto property places you within 9 miles (15 km) of Macao Beach and 12 miles (20 km) of Cana Bay Golf Club.

What's nearby

  • Sirenis Aquagames Water Park - 8 min walk - 0.7 km
  • Macao Beach - 20 min drive - 13.1 km
  • Cana Bay Golf Club - 28 min drive - 20.8 km
  • Bavaro Beach - 44 min drive - 35.4 km
  • Punta Cana Beach - 54 min drive - 55.4 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 45 min drive

Restaurants

  • ‪Ice & Coffee Shop - ‬4 min drive
  • ‪Lobby Bar - ‬5 min drive
  • ‪Freestyle Tiered Pool and Bar - ‬5 min drive
  • ‪Wink - ‬4 min drive
  • ‪Spoon - ‬4 min drive

About this property

Excellence El Carmen - Adults Only All Inclusive

5-star beachfront property near Sirenis Aquagames Water Park
Excellence El Carmen - Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Excellence El Carmen - Adults Only All Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 12 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 4 poolside bars and 15 bars/lounges. WiFi is free in public spaces. This Beaux Arts property also offers outdoor tennis courts, a hot tub, and a steam room. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 492 guestrooms or units
  • 12 dining venues
  • 4 bars by the pool
  • 15 bars or lounges
  • Built in 2016
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Swim-up bar
Excellence El Carmen - Adults Only All Inclusive offers 492 accommodations with free minibar items and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. 46-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Miile has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • 12 restaurants
  • 15 bars/lounges
  • 4 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • 6 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis lessons

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (43 inches high)

Room amenities

Entertainment

  • 46-inch smart TV with cable channels

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: DOP 14376.39 per vehicle (roundtrip, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excellence El Carmen Adults All Inclusive Punta Cana
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Excellence El Carmen - Adults Only All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2087 out of 2915 reviews
Rating 8 - Good. 459 out of 2915 reviews
Rating 6 - Okay. 194 out of 2915 reviews
Rating 4 - Poor. 71 out of 2915 reviews
Rating 2 - Terrible. 104 out of 2915 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Aliah Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2026

8/10 Good

Christopher

Stayed 8 nights in Feb 2026

10/10 Excellent

Donnesha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful and clean with a beautiful view of the pool. The staff was accommodating, friendly and very helpful. The resort was stunning. I would stay here again.
Stayed 6 nights in Dec 2025

10/10 Excellent

randolph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 5 nights in Jan 2026

10/10 Excellent

Steven

Stayed 4 nights in Jan 2026

8/10 Good

Jeffrey

Stayed 5 nights in Jan 2026

10/10 Excellent

JaNiece Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent!
Stayed 3 nights in Jan 2026

10/10 Excellent

Leissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Always excellent… it never disappoints. The food, the ambiance, the staff, the amenities and activities were excellent
Stayed 3 nights in Dec 2025

2/10 Terrible

Maria, Brooklyn

Disliked: Cleanliness, amenities, property conditions & facilities
We've been to over 34 different hotels in Punta Cana, and this was by FAR THE WORST. At any given time they only had 2-3 restaurant open and they all would serve the CHEAPEST possible food you could ever imagine and then to add insult to injury they would give you the tiniest portions. I literally couldn't believe I was staying at a 5 star hotel, I've been to several 3 star hotels in punta cana that were FAR SUPERIOR.. and I could go on and on about all the areas this hotel cheaps out - but thank me later and just save your money and stay at ANOTHER hotel cause you will be extremely disapointed if you pay extra money thinking you're going to get a higher quality experience here. I have no idea how they have so many good reviews (makes me quite suspicious actually..) Oh and the cherry on top was they also decided to do construction right on the building they put us in, despite the hotel being largely empty and them easily being able to put somewhere else, just wow.. words can't describe how disappointing this experience was.
Stayed 8 nights in Jan 2026

8/10 Good

Matthew Leland

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Property is excellent, but all of all the restaurants, the Indian and the Mexican were the best. Everything felt like it was premade and they just heated it up per customer. Sadly lacking in food department. Went there to relax and sleep in late but… the maids at 7 am were really noisy seemed like they had to yell from one end of the hall to the other to each other, I even tipped them 20 a piece to start later but didn’t help. Most of the staff are friendly and polite. Room was great!! Spa is a good place to get a massage! If your a foodie this is not good.
Stayed 7 nights in Jan 2026

10/10 Excellent

Jeremiah T

Liked: Cleanliness, amenities, property conditions & facilities
Staff was accommodating and friendly.
Stayed 3 nights in Jan 2026

10/10 Excellent

Megan Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, amazing resort. We went for our honeymoon and had a great time! Spent most of our time on the beach, which was well maintained and had drink service all day! In the afternoons, we loved doing activities, and Carlos was amazing at keeping us entertained! All of the food we had was great, if not amazing! I couldn’t recommend this place enough.
Stayed 7 nights in Jan 2026

10/10 Excellent

Regine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience. The resort is a 5 star
Stayed 3 nights in Jan 2026

10/10 Excellent

Thomas

Stayed 3 nights in Jan 2026

6/10 Okay

gregory d, Waldorf

Liked: Cleanliness, staff & service, property conditions & facilities
Food was not great
Stayed 3 nights in Jan 2026

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained, super friendly staff
Stayed 4 nights in Dec 2025

8/10 Good

Kimberly

Travelled with partner
Liked: Amenities, property conditions & facilities
Rooms were beautiful, staff was wonderful, grounds were immaculate, beach was nice and private. Very peaceful place - romantic for our honeymoon. Spa was above average experience but pricy. Food was mediocre.
Stayed 5 nights in Jan 2026

8/10 Good

Holly

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Dec 2025

8/10 Good

Zeki, Richardson

Liked: Cleanliness, amenities, property conditions & facilities
Staff, property overall
Stayed 4 nights in Dec 2025

8/10 Good

Wenbo

Stayed 3 nights in Jan 2026

10/10 Excellent

Alma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
todo estubo muy bien.
Stayed 4 nights in Jan 2026

2/10 Terrible

Karen, Spring

Travelled with family, Travelled with group
Liked: Cleanliness
Our experience included very rude staff, awful food, and a terrible excursion. To be fair, the room, pool and bar drinks were awesome.
Stayed 4 nights in Dec 2025

4/10 Poor

Fanfan

Travelled with partner
Liked: Staff & service
Disliked: Amenities
No animation
Stayed 3 nights in Dec 2025

8/10 Good

Nadia

Liked: Cleanliness, amenities, property conditions & facilities
Staff was absolutely amazing! Room was spacious and clean. I felt welcome from the time I arrived to the time I checked out.
Stayed 3 nights in Jan 2026

10/10 Excellent

Shasank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, beach is beautiful. Only minor suggestion would be maybe have more lights in the room.
Stayed 3 nights in Jan 2026