Excellence El Carmen - Adults Only All Inclusive

5.0 star property
5-star beachfront property near Sirenis Aquagames Water Park

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Photo gallery for Excellence El Carmen - Adults Only All Inclusive

Exterior
Property video
Front of property
Interior entrance
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • All-inclusive
  • Parking included
  • Free WiFi

Explore the area

View in a map
Playas Uvero Alto, Punta Cana, 23000
  • Place, Sirenis Aquagames Water Park
    ‪4 min walk‬
  • Place, Macao Beach
    ‪22 min drive‬
  • Place, Cana Bay Golf Club
    ‪31 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪68 min drive‬

Room options

Junior Suite Pool View

8.8 out of 10
Excellent
(75 reviews)
  • 74 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Swim-Up Suite

8.8 out of 10
Excellent
(46 reviews)
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Ocean View + 20% OFF SPA

9.4 out of 10
Exceptional
(14 reviews)
  • Ocean view
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite Ocean View

9.2 out of 10
Wonderful
(33 reviews)
  • Ocean view
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

Terrace Suite with Plunge Pool

8.8 out of 10
Excellent
(29 reviews)
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim-Up Suite + 20% OFF SPA

8.8 out of 10
Excellent
(3 reviews)
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

8.0 out of 10
Very good
(4 reviews)
  • Ocean view
  • 149 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA

9.2 out of 10
Wonderful
(7 reviews)
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 232 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA

9.2 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 93 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

10.0 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 167 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite With Private Pool

9.2 out of 10
Wonderful
(17 reviews)
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

8.4 out of 10
Very good
(6 reviews)
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Pool View + 20% OFF SPA

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Suite With Private Pool & Deck + 20% OFF SPA

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO JUNIOR SWIM-UP SUITE

  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL W/ POOL VIEW

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE PLUNGE POOL

  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB SUITE WITH PRIVATE POOL & DECK

  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE WITH PRIVATE POOL

  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SWIM-UP SUITE

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO TERRACE SUITE WITH PLUNGE POOL

  • Sleeps 2
  • 1 King Bed

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About the area

Punta Cana

On the beach.A stay at this Uvero Alto property places you within 9 miles (15 km) of Macao Beach and 12 miles (20 km) of Cana Bay Golf Club.

What's nearby

  • Sirenis Aquagames Water Park - 4 min walk - 0.4 km
  • Macao Beach - 22 min drive - 12.6 km
  • Cana Bay Golf Club - 31 min drive - 20.1 km
  • Los Corales Beach - 46 min drive - 31.3 km
  • Bavaro Beach - 53 min drive - 34.8 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 45 min drive

Restaurants

  • ‪Lobby Bar - ‬5 min drive
  • ‪Ice & Coffee Shop - ‬4 min drive
  • ‪Buffet Macao - ‬5 min drive
  • ‪Wink - ‬4 min drive
  • ‪Freestyle Tiered Pool and Bar - ‬5 min drive

About this property

Excellence El Carmen - Adults Only All Inclusive

5-star beachfront property near Sirenis Aquagames Water Park
Excellence El Carmen - Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Excellence El Carmen - Adults Only All Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 12 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 4 poolside bars and 15 bars/lounges. WiFi is free in public spaces. This Beaux Arts property also offers outdoor tennis courts, a hot tub, and a steam room. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 492 guestrooms or units
  • 12 dining venues
  • 4 bars by the pool
  • 15 bars or lounges
  • Built in 2016
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Swim-up bar
Excellence El Carmen - Adults Only All Inclusive offers 492 accommodations with free minibar items and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. 46-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Miile has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • 12 restaurants
  • 15 bars/lounges
  • 4 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • 6 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis lessons

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (43 inches high)

Room amenities

Entertainment

  • 46-inch smart TV with cable channels

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: DOP 14376.39 per vehicle (roundtrip, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Excellence El Carmen - Adults Only All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1987 out of 2785 reviews
Rating 8 - Good. 441 out of 2785 reviews
Rating 6 - Okay. 187 out of 2785 reviews
Rating 4 - Poor. 68 out of 2785 reviews
Rating 2 - Terrible. 102 out of 2785 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Nadine

Stayed 2 nights in Jan 2026

8/10 Good

Misty

Stayed 4 nights in Jan 2026

10/10 Excellent

Manuel, Fort Lee

Liked: Cleanliness, property conditions & facilities
Staff was friendly and super helpful
Stayed 4 nights in Jan 2026

10/10 Excellent

Manuel, Fort Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. Best room service and the food at all the restaurants super good
Stayed 4 nights in Jan 2026

10/10 Excellent

Michael

Stayed 4 nights in Dec 2025

10/10 Excellent

Thomas

Stayed 4 nights in Nov 2025

6/10 Okay

Shyam Sunder

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was excellent and well maintained, with a beautiful beach and great weather throughout our stay. The room did need some upkeep, but it was manageable. The real downside was the food. Most dishes were completely lacking in flavor, while others were overly salty, and not a single meal was good enough to consider having again. It was such a shame that a beautiful property was ruined by extremely bad food.
Stayed 9 nights in Nov 2025

10/10 Excellent

Ron

Stayed 4 nights in Nov 2025

10/10 Excellent

Franco

Stayed 5 nights in Nov 2025

10/10 Excellent

Keiry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing; Rocio, Joel, Julio, miskeyla, Yari, Ana from the spa. Food was great! Very relaxing. Totally worth.
Stayed 4 nights in Nov 2025

8/10 Good

Sean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good for the money. Extremely friendly staff for the most part. Some things didn’t work out well such as a couple times room service never came but overall it was great. Recommend the 7 in 1 excursion or anything else the resort claims is theirs. Not so much booking a 3rd party, even through the resort. Food was overall good but sometimes not quite as described (it is a different country to be fair). The Legends show was pretty good, the others were borderline entertaining but the effort put into them is really cool to see! I recommend staying here to anybody who wants to see enjoy a more quiet, peaceful (no crazy partying or kids) version of Punta Cana!
Stayed 4 nights in Nov 2025

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was absolutely perfect. From the moment we arrived, the service was on another level — every single staff member went above and beyond, and it truly showed. The bartenders at the swim-up pool kept the vibes high and the drinks flowing, and the beachside service was incredible — always fast, friendly, and with a smile. Huge shoutout to Freisy for taking care of our Magna Club dinner reservation. That dinner was top notch — phenomenal food and flawless service. Over at the preferred bar, Eloy was the star of the show. His energy is unmatched. He made everything fun, kept us laughing, and really made our nights memorable. Our swim-up room was also top tier — clean, beautiful, and just steps from the water. Truly the perfect setup. The entire property is stunning, the staff are exceptional in every way, and the service is some of the best we’ve ever experienced. We will definitely be coming back.
Stayed 3 nights in Nov 2025

10/10 Excellent

melvin

Travelled with partner
Liked: Cleanliness
I like everything
Stayed 3 nights in Nov 2025

10/10 Excellent

Verna

Stayed 4 nights in Nov 2025

10/10 Excellent

Anastasia

Stayed 6 nights in Nov 2025

10/10 Excellent

Angelique

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 7 nights in Nov 2025

10/10 Excellent

Brendan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and cleaned everyday! Lay out was nice !! Staff was so helpful and kind!
Stayed 4 nights in Nov 2025

10/10 Excellent

Eleftheria

Stayed 8 nights in Nov 2025

10/10 Excellent

Tanesha

Stayed 3 nights in Nov 2025

10/10 Excellent

Janna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great check in experience! Since we there on our honeymoon, they went above and beyond to provide us with some special experiences to make the trip more memorable.
Stayed 9 nights in Nov 2025

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2025

8/10 Good

Michael Dwight, Chromo

Liked: Cleanliness, amenities, property conditions & facilities
The room was cleaned every day, but the floor was not swept all week. By the end of the week we were walking on sand. The food was great, but could have been hotter.
Stayed 7 nights in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Private Beach Access
Main Lobby
Pool at night
Stayed 5 nights in Nov 2025

10/10 Excellent

Angie Avilés

Stayed 3 nights in Nov 2025

10/10 Excellent

Nicole Lynn

Stayed 7 nights in Nov 2025