Excellence El Carmen - Adults Only All Inclusive

5.0 star property
5-star beachfront property near Sirenis Aquagames Water Park

Choose dates to view prices

Photo gallery for Excellence El Carmen - Adults Only All Inclusive

Exterior
Property video
15 bars/lounges, 4 poolside bars, swim-up bar, beach bar
Interior entrance
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • All-inclusive
  • Parking included
  • Free WiFi

Explore the area

View in a map
Playas Uvero Alto, Punta Cana, 23000
  • Place, Sirenis Aquagames Water Park
    ‪8 min walk‬
  • Place, Macao Beach
    ‪20 min drive‬
  • Place, Cana Bay Golf Club
    ‪28 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪49 min drive‬

Room options

Junior Suite Pool View

8.8 out of 10
Excellent
(75 reviews)
  • 74 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Swim-Up Suite

8.8 out of 10
Excellent
(46 reviews)
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Ocean View + 20% OFF SPA

9.4 out of 10
Exceptional
(14 reviews)
  • Ocean view
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite Ocean View

9.2 out of 10
Wonderful
(33 reviews)
  • Ocean view
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

Terrace Suite with Plunge Pool

8.8 out of 10
Excellent
(29 reviews)
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim-Up Suite + 20% OFF SPA

9.0 out of 10
Wonderful
(4 reviews)
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

8.0 out of 10
Very good
(4 reviews)
  • Ocean view
  • 149 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA

9.2 out of 10
Wonderful
(7 reviews)
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 232 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA

9.2 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 93 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

10.0 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 167 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite With Private Pool

9.2 out of 10
Wonderful
(17 reviews)
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

8.4 out of 10
Very good
(6 reviews)
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Pool View + 20% OFF SPA

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Suite With Private Pool & Deck + 20% OFF SPA

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO JUNIOR SWIM-UP SUITE

  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL W/ POOL VIEW

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE PLUNGE POOL

  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB SUITE WITH PRIVATE POOL & DECK

  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE WITH PRIVATE POOL

  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SWIM-UP SUITE

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO TERRACE SUITE WITH PLUNGE POOL

  • Sleeps 2
  • 1 King Bed

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About the area

Punta Cana

On the beach.A stay at this Uvero Alto property places you within 9 miles (15 km) of Macao Beach and 12 miles (20 km) of Cana Bay Golf Club.

What's nearby

  • Sirenis Aquagames Water Park - 8 min walk - 0.7 km
  • Macao Beach - 20 min drive - 13.1 km
  • Cana Bay Golf Club - 28 min drive - 20.8 km
  • Bavaro Beach - 44 min drive - 35.4 km
  • Punta Cana Beach - 54 min drive - 55.4 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 45 min drive

Restaurants

  • ‪Lobby Bar - ‬5 min drive
  • ‪Ice & Coffee Shop - ‬4 min drive
  • ‪Buffet Macao - ‬5 min drive
  • ‪Wink - ‬4 min drive
  • ‪Freestyle Tiered Pool and Bar - ‬5 min drive

About this property

Excellence El Carmen - Adults Only All Inclusive

5-star beachfront property near Sirenis Aquagames Water Park
Excellence El Carmen - Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Excellence El Carmen - Adults Only All Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 12 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 4 poolside bars and 15 bars/lounges. WiFi is free in public spaces. This Beaux Arts property also offers outdoor tennis courts, a hot tub, and a steam room. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 492 guestrooms or units
  • 12 dining venues
  • 4 bars by the pool
  • 15 bars or lounges
  • Built in 2016
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Swim-up bar
Excellence El Carmen - Adults Only All Inclusive offers 492 accommodations with free minibar items and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. 46-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Miile has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • 12 restaurants
  • 15 bars/lounges
  • 4 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • 6 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis lessons

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (43 inches high)

Room amenities

Entertainment

  • 46-inch smart TV with cable channels

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: DOP 14376.39 per vehicle (roundtrip, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Excellence El Carmen - Adults Only All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2023 out of 2833 reviews
Rating 8 - Good. 448 out of 2833 reviews
Rating 6 - Okay. 190 out of 2833 reviews
Rating 4 - Poor. 69 out of 2833 reviews
Rating 2 - Terrible. 103 out of 2833 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Christopher

Stayed 8 nights in Feb 2026

2/10 Terrible

Nadine

Stayed 2 nights in Jan 2026

8/10 Good

Misty

Stayed 4 nights in Jan 2026

10/10 Excellent

Manuel, Fort Lee

Liked: Cleanliness, property conditions & facilities
Staff was friendly and super helpful
Stayed 4 nights in Jan 2026

10/10 Excellent

Manuel, Fort Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. Best room service and the food at all the restaurants super good
Stayed 4 nights in Jan 2026

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities
The grounds of the pro
Stayed 3 nights in Dec 2025

10/10 Excellent

Peter J

Stayed 3 nights in Dec 2025

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
excellence service
Stayed 5 nights in Dec 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything about this resort was exquisite. The staff, the room, the food, the BEACH! I have only wonderful things to say about our week here in December 2025. There was a learning curve to ordering food here as portions were small and kind of tricky to anticipate (app vs main). But that just meant we could try even more amazing food and 0 went to waste. So ultimately a win-win!!
Fish tacos at The Lobster House
View from our entry level suite in building 6
Stayed 7 nights in Dec 2025

10/10 Excellent

Raymond

Stayed 6 nights in Dec 2025

10/10 Excellent

Richard Albert, Myrtle Beach

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was everything I hoped it would be A great beach with lots of shade ,walkable for miles . The staff was very friendly and pleasing, Lots of places to eat really liked the Indian restaurant . This was our 3rd Excellence haven't been disappointed yet
Stayed 6 nights in Dec 2025

10/10 Excellent

Lok Hin

Stayed 7 nights in Nov 2025

10/10 Excellent

Michael

Stayed 4 nights in Dec 2025

2/10 Terrible

Same-kia

Travelled with family, Travelled with partner
We stayed October 27-Nov 1st. Rust coming out the faucet in the Jacuzzi...metal in my food at the restaurant....man showed up in the middle of the day to clean my pool...unannounced while i was in my room trying to relax. I was offered a meal in the premier restaurant and when i showed up, i was interrogated by the staff for 20 minutes....needless to say we didn't eat there. Awful experience. Go to the Royalton....much better treatment.
Stayed 5 nights in Oct 2025

8/10 Good

Nabil H

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean hotel. The only problem is the restaurants. Waiting too long to get to a restaurant for dinner.
Stayed 4 nights in Nov 2025

8/10 Good

Howard, Waterloo

Stayed 4 nights in Dec 2025

10/10 Excellent

Susan, Palatine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was at the ocean the entire time and the seating was comfortable.
Stayed 4 nights in Dec 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean well run resort. The staff are friendly and courteous. Definitely plan on coming back next year
Stayed 7 nights in Dec 2025

10/10 Excellent

Bruce

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 7 nights in Dec 2025

10/10 Excellent

Marcus

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall amazing experience.
Stayed 5 nights in Dec 2025

8/10 Good

Monshonree

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good place to relax
Stayed 4 nights in Dec 2025

8/10 Good

Nicolas

Travelled with family
Liked: Staff & service, property conditions & facilities
While the pool area is pleasant, it feels somewhat small for a hotel of this size. The palapas are positioned quite close together, which limits privacy for guests. It would also improve the experience if pool rules were more consistently enforced, as items such as external speakers and large floatation devices can be disruptive. Additionally, the pool towels appear worn and may benefit from being refreshed or replaced.
Stayed 5 nights in Dec 2025

2/10 Terrible

Inna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was a very busy time during our “stay” we were supposed to be there for 4 nights but ended up checking out after the first night. They were 98% booked. The only night we stayed and tried to find a place to eat we had 22! tables ahead of us. No room upgrade was available, even though we had garden view club level we couldn’t find a single available bed at the beach next morning. Think about it - not one place to stay at the beach when you are on beach vacation. Be prepared to walk a lot, and I mean a lot. Bed was very uncomfortable. Stuff is not helpful. The only good thing I can say about the resort is it’s very beautiful and well kept and smells great at different lobbies, but it doesn’t help when you can’t sleep comfortably, eat at decent hour or find space at the beach.
Stayed 4 nights in Dec 2025

10/10 Excellent

Raniya, Dallas

Liked: Cleanliness, property conditions & facilities
I loved my room! I loved the staff they were super nice! The food was overly amazing! I will be back!
Stayed 2 nights in Dec 2025

10/10 Excellent

jordyn

Stayed 7 nights in Dec 2025