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Excellence El Carmen - Adults Only All Inclusive
Playas Uvero Alto,
Punta Cana,
1-855-887-0424
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Excellence El Carmen - Adults Only All Inclusive
5.0 out of 5.0
"Beautiful hotel. Perfect for a couple to do absolutely nothing but beach and food. " More
Points Of Interest
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Hotel Description
Beachside getaway
At this Punta Cana property, you'll be within 9 miles (15 km) of Macao Beach and 12 miles (20 km) of Hard Rock Golf Club at Cana Bay.
All-inclusive
A full-service spa, 12 restaurants, and 23 outdoor pools are all featured at this luxury property. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. Relax with a drink at one of the 4 poolside bars and enjoy free perks like buffet breakfast and valet parking.
Jetted tubs, free WiFi
Boasting jetted bathtubs, the 492 guestrooms also offer free WiFi and free minibar items. LED TVs come with cable channels, and other amenities include furnished balconies or patios and iPod docks.
Excellence El Carmen - Adults Only All Inclusive ratings based on 35 Verified Reviews
Room cleanliness
4.5 out of 5.0
Service & staff
4.5 out of 5.0
Room comfort
4.5 out of 5.0
Hotel condition
4.5 out of 5.0
Guest reviews for Excellence El Carmen - Adults Only All Inclusive
Beautiful resort, definitely will be back.
If you choose to stay at this resort please make sure you are Excellence Club Member... Thank you very much to Robinson- Front Desk Supervisor for being very accommodating and making my vacation excellent!!! Thank you very much to Felix and Siomara from house keeping, I truly appreciated your kindness and friendliness!
Thank you Excellence El Carmen and see you soon!
Greg
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Had everything I wanted when I wanted it - especially peace and quit during the day and appropriate activities during the evening. People were very nice and inclusive.
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Great resort, our second time to this resort. The facilities are immaculate, service is excellent in all areas of the resort. The recreation or entertainment team is outstanding led by Casandra. The activities at the pool, activities at night, live shows, bands etc. are top notch. I highly recommend the resort to anyone. They make every guest feel important and will meet your every need with a smile.
Dislikes: None, other than our 10 nights stay had to end!!
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Everything at this resort was wonderful! The staff were amazing!
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We really enjoyed excellence El Carmen. The Facility was great, the staff was extremely friendly and helpful. Unfortunately, I would say that if you have allergies you need to be aware of the foods on any buffet table. Two separate times I asked if there were Nuts in my meal and was told an emphatic no. However, there were almonds in the sautéed spinach and in one of the ice creams. Very dangerous- the staff asked the chef and I just don’t know why I was given incorrect information.
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Incredible staff across the resort that really care about your experience and will do anything to make sure your stay is comfortable and memorable. Great option for anyone in the gay/lgbtq community - felt right at home here with my partner and plan to return again.
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We were there celebrating our 10 year wedding anniversary. When we first arrived at the resort (which is approx 40-45minutes from airport) we were greeted with a friendly smile and super nice employees. We were given champagne and cool towels that smelled like eucalyptus, they were heavenly. The staff got our luggage and escorted us to the Excellence Club area where we were given our room keys, told us about what all was included in our excellence club package, and they were aware of our anniversary. We were then escorted with our luggage, to our room by Wilkin! Upon arriving to our room it had a banner across the door that said happy anniversary. Upon entering the room, the only complaint would be the musky smell. Maybe it’s difficult to get rid of the smell bc it’s so close to the beach/pool/ areas. The room was very clean, our refrigerator did not get cold; however it was restocked daily. There is plenty of liquor to drink inside your room, and everything else inside the room was good. We had to request a fan and was given one on our second day which was nice since the temperature in the rooms didn’t get as cold as we would of liked. We were informed by another couple we met that the Hydrotherapy massage was included in the Excellwnce Club Membership, that was not communicated to us Also, we could of gotten a cabana on the beach with our excellence club and were not told about that. The bar pool was very warm, the bar tenders were nice. Maritza, Elizabeth, Black Coffey al
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Beautiful place. Great food. Wonderful staff and entertainment.
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Superb serenity. Awesome beach. Amazing service. Food was delicious. Can't wait to return!
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About the Excellence El Carmen - Adults Only All Inclusive
Location Playas Uvero Alto, Punta Cana, 23000All-inclusive Details
- Access to onsite clubs included
- Taxes included
- 24-hour room service
- Buffet and à la carte dining
- Airport transfers not included
- Fitness facilities included
- Tennis included
- Laundry/dry cleaning services not included
- Scuba diving excursions not included
- Snorkeling excursions not included
- Motorized water sports not included
- All available beverages included
- Bicycling included
- Spa/beauty facilities and services not included
- Activities/services from independent operators not included
- Transportation to offsite activities not included
- Offsite tours not included
- Scuba diving lessons not included
- Sailboats not included
- Tennis lessons not included
- Onsite entertainment and activities included
- Gratuities included
- Additional gratuities accepted
- All food and beverages included
- Surcharge for premium or imported alcoholic beverages
- Surcharge for bottled wine
- Surcharge for bottled liquor
- Minibar (all beverages included)
- All non-motorized water sports included
- Onsite live performances included
- All land activities, and recreational facilities and equipment included
- Theme parties included
Property Features
Some rates at Excellence El Carmen - Adults Only All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Excellence El Carmen - Adults Only All Inclusive you can cool off in one of the 23 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 12 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 4 poolside bars and 16 bars/lounges. Public spaces have free WiFi. This Beaux Arts property also offers an outdoor tennis court, a steam room, and a fitness center. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Punta Cana property.
- 492 guestrooms or units
- 12 dining venues
- 4 bars by the pool
- 16 bars or lounges
- Built in 2016
- Buffet breakfast (free)
- Bar on the beach
- Swim-up bar
- Coffee shop
- Terrace on the roof
- Beach lounge chairs
- Towels for the beach
- Umbrellas for the beach
- Cabanas by the pool (free)
- Umbrellas for the pool
- Conference center
- Dry cleaning
- Front desk (24 hours)
- Staff is multilingual
- Storage area for luggage
- Tour and ticket information
- Concierge
- Wedding services available
- Garden
- BBQ grill(s)
- Gift shop
- Beauty salon
- Newspapers in lobby (free)
- Onsite shopping
- Bellhop
- Smoking in designated areas
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking
Free long-term parking , Free self parking , Free valet parking
Transport
- Property shuttles: Area shuttle
- Parking: Free valet parking, self parking, and extended parking
Room Amenities
Excellence El Carmen - Adults Only All Inclusive offers 492 air-conditioned accommodations with iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 46-inch LED televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free international calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.
- Private balcony or patio (furnished)
- Sitting area
- Jetted tub
- Stocked minibar (free)
- IPod dock
- In-room dining (24 hours)
- LED television
- Cable channels
- DVD player
- Coffee maker
- Luxury bedding
- Pillow options
- Separate shower and tub
- Rainfall showerhead
- Housekeeping (daily)
- Nightly turndown service
- International calls (free)
- Safe
- Bathrobes
- Slippers
- Toiletries (free)
- Telephone
- Desk
- Climate control (air conditioning)
- Ensuite bathroom
Food & Drink
Guests are served free buffet breakfast daily from 7 AM to 10 AM.
Agave - This fine-dining restaurant specializes in Tex-Mex cuisine and serves dinner only.
Basmati - This fine-dining restaurant specializes in Indian cuisine and serves dinner only. Open daily.
Chez Isabelle - This fine-dining restaurant specializes in French cuisine and serves dinner only. Open daily.
The Grill - This steakhouse serves lunch and dinner. Open daily.
Flavor Market - This fine-dining restaurant specializes in Spanish cuisine and serves dinner only. Open daily.
24-hour room service is available.
Spa Services
- Number of treatment rooms 7
- Outdoor treatment areas
- Couples treatment rooms
- Massages on beach
- Manicures and pedicures
- Body wraps
- Body treatments
- Body scrubs
- Facial treatments
- Aromatherapy treatments
- Hydrotherapy treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Prenatal massage
- Sauna in spa
- Spa tub in spa
- Steam room in spa
- Sports massage
- Massages
Hotel Policies
Check-in
- Minimum check-in age is 18
Check-out
- Check-out by noon
Payment types
Children and extra beds
- Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pets
- No pets allowed
Policies
Guests with service animals should contact this property in advance. Please contact the office using the information on the reservation confirmation received after booking.
No shows require payment in full, including taxes and service fee. For more details, please contact the property using the information on the reservation confirmation received after booking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- No rollaway/extra beds available
- No cribs (infant beds) available
- 24-hour check-in
Fees
The charges below are included in your overall room price:
- New Year's Eve gala dinner fee
- Christmas Eve gala dinner fee
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
Hotel Names
- Excellence El Carmen Adults All Inclusive Punta Cana
- Excellence El Carmen Adults All Inclusive
- Excellence El Carmen Adults Punta Cana
- Excellence El Carmen Adults
- Excellence El Carmen Adults Only All Inclusive
- Excellence El Carmen Adults Only All Inclusive Open 09/2016
- Excellence El Carmen Adults Only All Inclusive OPEN SEPT
You should know
- For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
- For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
- Children 17 years old and younger aren't allowed at this property.
- Registered guests are the only ones allowed to be in guestrooms.
Promotions
Anniversary or Honeymoon Offer
Book a stay in any room or rate category for travel on your wedding anniversary or honeymoon and receive a welcome letter, in-room fruit basket and rose petals upon arrival, 1 bottle of sparkling wine,1 romantic dinner at the restaurant, turndown service, sparkling wine in-room breakfast (once per stay), 15% discount on non-wedding photo services, and 15% discount on all spa treatments.
Full details provided at check-in. Guest must request anniversary or honeymoon offer at time of booking and must present a copy of the wedding certificate at time of check-in. Spa appointment may be required. Guest must provide voucher at time of service. Taxes and gratuity may not be included. Anniversary offer: valid 7 days before or 7 days after your anniversary date.
Honeymoon Offer: valid for 3 months after your wedding date. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.
Complimentary Wedding Offer
Book a qualifying stay and receive a complimentary Excellence Wedding Package. The package includes the following: minister or judge services; 1 on-site wedding coordinator; 1 wedding gazebo overlooking the beach; ceremony decorations with chairs and high tables; bouquet; boutonnière; 1 wedding cake for 10 guests; sparkling wine toast after wedding ceremony; ironing and preparation of wedding attire for wedding couple; complimentary suite for wedding couple the night before the wedding (subject to availability); preferential location of room accommodation in reserved room category; late check-out for wedding couple (subject to availability and upon request); 5 digital color photo prints; and 15% discount on all spa treatments.
This package is complimentary when booking an Excellence Club Junior Suite Ocean View category or higher, for a minimum of 7 nights, or with a bridal party of minimum 5 rooms of any category for 7 nights. This package cannot be combined with the Excellence Honeymoon complimentary package. Guest list should be provided at the time of redemption. Package suitable for up to 10 guests lodged at the hotel. Fees for all services will be charged for each additional guest. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.
