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4.4 out of 5

"The property at first felt a little out dated on arrival to our room. However, that was quickly erased as not true when getting the whole feel of the ... " More

By a verified traveller on Sun 16 Feb 2020

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Hotel Description

5-star beachfront property with 4 outdoor pools

Beachside getaway

You'll be within 9 miles (15 km) of Macao Beach and 16 miles (25 km) of Hard Rock Golf Club at Cana Bay. Arena Gorda Beach and Iberostar Golf Course are within 16 miles (25 km).

All-inclusive

This smoke-free property features a private beach, a full-service spa, and 11 restaurants. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and airport shuttle. Enjoy the 4 outdoor pools and free perks like buffet breakfast and free self parking.

Jetted tubs, free WiFi

Boasting jetted bathtubs, the 461 guestrooms also offer free WiFi and furnished balconies or patios. LED TVs come with cable channels, and other amenities include sitting areas and 24-hour room service.

Junior Suite Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Excellence Club Terrace Suite Ocean Front - Club Lounge - Premium level

Bed Count 1 King Bed Maximum Occupancy 2 Max

Excellence Club Master Suite- Club Lounge - Premium Level

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Excellence Club Suite with Private Pool Ocean View - Club Lounge - Premium Level

Bed Count 1 King Bed Maximum Occupancy 2 Max

Excellence Suite Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Excellence Club Junior Suite Garden or Mountain View -Club Lounge - Premium Level

Bed Count 1 King Bed Maximum Occupancy 2 Max

Excellence Punta Cana Adults Only All Inclusive ratings based on 205 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Excellence Punta Cana Adults Only All Inclusive

Everyone (41) Couples (11) Family (1)
5 out of 5
The property at first felt a little out dated on arrival to our room. However, that was quickly erased as not true when getting the whole feel of the resort. Everything was top of the line - we stayed on the Excellence club side and enjoyed all the little benefits of not being in the main area! Especially the food service pool/beach on the club side by Richard. The way he announced his arrival by saying Yummy Yummy was so funny. Sonia gave the best massage! The Magna bar service by our fav bartender Jose was outstanding! I also attended the Yoga and Tabatta classes offered by Mario and Juan. Fantastic!! We walked the beach but never went off the resort. Our fav restaurant was Spice, however, the French restaurant, The Grill, The Magna, and the Lobster House were all a close 2nd! We ate lunch by the pool or went to the buffet or the beach restaurant... All Great! The coffee shop was an everyday stop after my workout. Also loved the bar outside of the theatre - bar tender Henry was fabulous! A great vacation - great weather - great service!

Posted by on 16 Feb. 2020

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3 out of 5

Posted by on 27 Jan. 2020

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5 out of 5
This was a GREAT place. We wanted the beach, relax, drink and eat and it was ALL of these things. Staff and resort were WONDERFUL! 10/10!

Posted by on 6 Jan. 2020

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5 out of 5

Posted by on 20 Aug. 2019

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5 out of 5
By far my favorite hotel so far in Punta Cana. I’ve stayed at there sister hotel Excellence El Carman before but I loved Excellence Punta Cana much better as it’s more tropical and peaceful. Great staff, I loved the entertainment girl Nikki Minaj she was always making us laugh. Another one that stood out was Hendrix what an amazing guy. This hotel doesn’t offer Butler survive but he was out SUPER Butler this guy got us everything check on us at the beach, pool even made our restaurant reservations. Also having fresh beach towels at 8:30am read for us by the pool. I’m my opinion Nicki Minaj and Hendrix are Excellence. We loved the entire staff but these two were everything to us. Can’t wait to go back!!!

Posted by , from Kearny, New Hersey on 8 Jul. 2019

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5 out of 5
Every experience was amazing. The staff are awesome and will do anything to make sure you’re stay is perfect. You can tell they work really hard and whenever you have an issue it’s fixed right away. The drinks are amazing and so is the food! The only restaurant that I wasn’t crazy about was spice but everywhere else was amazing. Definitely go to the grill and get the NY strip! And the spa is a must! I loved the hydrotherapy but definitely get a longer massage with it! I recommend going to the shows at night because there’s a lot of talent that go into them! I would definitely return!

Posted by on 6 Jul. 2019

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4 out of 5
The white party and the silent party were unique and fun. The property is beautiful! The grounds were being constantly maintained. Roof painting was going on while we were there. No seaweed on the beach! Ocean water was clear and very nice sand floor without rocks, seaweed or creatures. Drinks were good had a drink menu. Most top shelf liquors were available. Staff was friendly. Floating rafts were shared by guests and palapa daybeds were always available without any reservation or charge. Always a different show at night. A small disco was open until 2am.

Posted by on 14 Jun. 2019

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4 out of 5

Posted by on 8 Jun. 2019

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5 out of 5
The customer service was incredible. On par with some of the best resorts in the Caribbean. I was in Building 8 which was very quiet which made me happy. I was still only a few feet from the pool and jacuzzis. I am not overly picky about the food like other reviewers so I was happy with the buffet every day. I didn’t partake in the nice restaurants as I just didn’t want to bring slacks and shoes on vacation. My only complaint was my bed. I felt like I was sleeping on a table.

Posted by , from Brooklyn, NY on 27 May 2019

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4 out of 5
Like the number and variety of restaurants on site, shows in the evening. Don't like there are a number of rules for dress code and reserving and they are not consistently enforced.

Posted by on 10 Mar. 2019

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About the Excellence Punta Cana Adults Only All Inclusive

Location Playas Uvero Alto - Punta Cana, Punta Cana, La Altagracia 23000

All-inclusive Details

  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Taxes included
  • 24-hour room service
  • Language classes/lessons included
  • Buffet and à la carte dining
  • Cooking classes/lessons included
  • Gratuities included
  • Additional gratuities accepted
  • Airport transfers not included
  • Fitness facilities included
  • All food and beverages included
  • Volleyball included
  • Surcharge for premium or imported alcoholic beverages
  • All available beverages included
  • Minibar (all beverages included)
  • Bicycling included
  • Tennis lessons included
  • Miniature golf included
  • Theme parties included
  • Snorkeling included

Property Features

Excellence Punta Cana Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply step outside to unwind on the property's beach. At Excellence Punta Cana Adults Only All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 11 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 12 bars/lounges. Public spaces have free WiFi. This Colonial property also offers outdoor tennis courts, a steam room, and a fitness center. Free self parking is available. This 5-star Punta Cana property is smoke free.

  • 461 guestrooms or units
  • 2 levels
  • 14 buildings
  • 11 dining venues
  • 3 bars by the pool
  • 12 bars or lounges
  • Buffet breakfast (free)
  • Swim-up bar
  • Coffee shop
  • Terrace on the roof
  • Towels for the beach
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Punta Cana (PUJ-Punta Cana Intl.) (45.5 km / 28.3 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Excellence Punta Cana Adults Only All Inclusive offers 461 accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio (furnished)
  • Sitting area
  • Jetted tub
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Separate shower and tub
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • International calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily.

Agave // Dress Code - Onsite restaurant.

The Grill // Dress Code - Onsite steakhouse. Open daily.

Chez Isabelle / DressCode - Onsite fine-dining restaurant. Open daily.

The Lobster House / Dress - Onsite seafood restaurant. Open daily.

24-hour room service is available.

Spa Services

  • Sauna in spa
  • Number of treatment rooms 14
  • Outdoor treatment areas
  • Minimum age to access spa is 18
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

For more details, please contact the property using the information on the booking confirmation.

Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Guests with service animals should contact this property in advance. please contact the property using the information on the reservation confirmation received after booking.

No shows require payment in full, including taxes and service fee.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Minimum guest age is 18
  • Caters to adults only

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 140 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Adults All Inclusive Punta Cana
  • All Inclusive Adults Punta Cana
  • All Inclusive Excellence Punta Cana
  • Excellence All Inclusive Punta Cana
  • Excellence Punta Cana Adults Only
  • ExcellencePuntaCana AdultsOnly All Inclusive (OPENING Nov1)
  • Excellence Punta Cana All Inclusive
  • Punta Cana Adults
  • Punta Cana Adults All Inclusive
  • Punta Cana All Inclusive Adults
  • Excellence Punta Cana Adults All Inclusive
  • Excellence Punta Cana Adults Only All Inclusive (OPEN Nov1)
  • Excellence Punta Cana Adults
  • Excellence Punta Cana Adults Only All Inclusive Punta Cana
  • Excellence Punta Cana Adults All Inclusive Punta Cana
  • Excellence Punta Cana Adults Punta Cana

You should know

  • Excellence Punta Cana Adults Only All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Promotions

Anniversary or Honeymoon Offer

Book a stay in any room or rate category for travel on your wedding anniversary or honeymoon and receive a welcome letter, in-room fruit basket and rose petals upon arrival, 1 bottle of sparkling wine,1 romantic dinner at the restaurant, turndown service, sparkling wine in-room breakfast (once per stay), 15% discount on non-wedding photo services, and 15% discount on all spa treatments.


Full details provided at check-in. Guest must request anniversary or honeymoon offer at time of booking and must present a copy of the wedding certificate at time of check-in. Spa appointment may be required. Guest must provide voucher at time of service. Taxes and gratuity may not be included. Anniversary offer: valid 7 days before or 7 days after your anniversary date.

Honeymoon Offer: valid for 3 months after your wedding date. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

url importing https://www.travelocity.ca/Punta-Cana-Hotels-Excellence-Punta-Cana-Adults-Only-All-Inclusive.h982733-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.