For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
"The property at first felt a little out dated on arrival to our room. However, that was quickly erased as not true when getting the whole feel of the
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With a stay at this Uvero Alto property, you'll be within 9 miles (15 km) of Macao Beach and 16 miles (25 km) of Hard Rock Golf Club at Cana Bay. Arena Gorda Beach and Iberostar Golf Course are within 16 miles (25 km).
All-inclusive
This smoke-free property features a private beach, a full-service spa, and 11 restaurants. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and airport shuttle. Enjoy the 4 outdoor pools and free perks like buffet breakfast and free self parking.
Jetted tubs, free WiFi
Boasting jetted bathtubs, the 461 guestrooms also offer free WiFi and furnished balconies or patios. LED TVs come with cable channels, and other amenities include sitting areas and 24-hour room service.
Excellence Punta Cana Adults Only All Inclusive ratings based on 32 Verified Reviews
Review Summary
4.4
out of 5
4.5 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for Excellence Punta Cana Adults Only All Inclusive
Everyone (26)Couples (3)Family (1)
5 out of 5
The property at first felt a little out dated on arrival to our room. However, that was quickly erased as not true when getting the whole feel of the resort. Everything was top of the line - we stayed on the Excellence club side and enjoyed all the little benefits of not being in the main area! Especially the food service pool/beach on the club side by Richard. The way he announced his arrival by saying Yummy Yummy was so funny. Sonia gave the best massage! The Magna bar service by our fav bartender Jose was outstanding! I also attended the Yoga and Tabatta classes offered by Mario and Juan. Fantastic!! We walked the beach but never went off the resort. Our fav restaurant was Spice, however, the French restaurant, The Grill, The Magna, and the Lobster House were all a close 2nd! We ate lunch by the pool or went to the buffet or the beach restaurant... All Great! The coffee shop was an everyday stop after my workout. Also loved the bar outside of the theatre - bar tender Henry was fabulous! A great vacation - great weather - great service!
Posted by a verified traveller on 16 Feb. 2020
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3 out of 5
Posted by a verified traveller on 27 Jan. 2020
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5 out of 5
This was a GREAT place. We wanted the beach, relax, drink and eat and it was ALL of these things. Staff and resort were WONDERFUL!
10/10!
Posted by a verified traveller on 6 Jan. 2020
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5 out of 5
Posted by a verified traveller on 20 Aug. 2019
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5 out of 5
By far my favorite hotel so far in Punta Cana. I’ve stayed at there sister hotel Excellence El Carman before but I loved Excellence Punta Cana much better as it’s more tropical and peaceful. Great staff, I loved the entertainment girl Nikki Minaj she was always making us laugh. Another one that stood out was Hendrix what an amazing guy. This hotel doesn’t offer Butler survive but he was out SUPER Butler this guy got us everything check on us at the beach, pool even made our restaurant reservations. Also having fresh beach towels at 8:30am read for us by the pool. I’m my opinion Nicki Minaj and Hendrix are Excellence. We loved the entire staff but these two were everything to us. Can’t wait to go back!!!
Posted by LuisPinto, from Kearny, New Hersey on 8 Jul. 2019
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5 out of 5
Every experience was amazing. The staff are awesome and will do anything to make sure you’re stay is perfect. You can tell they work really hard and whenever you have an issue it’s fixed right away. The drinks are amazing and so is the food! The only restaurant that I wasn’t crazy about was spice but everywhere else was amazing. Definitely go to the grill and get the NY strip! And the spa is a must! I loved the hydrotherapy but definitely get a longer massage with it! I recommend going to the shows at night because there’s a lot of talent that go into them! I would definitely return!
Posted by a verified traveller on 6 Jul. 2019
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4 out of 5
The white party and the silent party were unique and fun. The property is beautiful! The grounds were being constantly maintained. Roof painting was going on while we were there. No seaweed on the beach! Ocean water was clear and very nice sand floor without rocks, seaweed or creatures. Drinks were good had a drink menu. Most top shelf liquors were available. Staff was friendly. Floating rafts were shared by guests and palapa daybeds were always available without any reservation or charge. Always a different show at night. A small disco was open until 2am.
Posted by a verified traveller on 14 Jun. 2019
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4 out of 5
Posted by a verified traveller on 8 Jun. 2019
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5 out of 5
The customer service was incredible. On par with some of the best resorts in the Caribbean. I was in Building 8 which was very quiet which made me happy. I was still only a few feet from the pool and jacuzzis. I am not overly picky about the food like other reviewers so I was happy with the buffet every day. I didn’t partake in the nice restaurants as I just didn’t want to bring slacks and shoes on vacation. My only complaint was my bed. I felt like I was sleeping on a table.
Posted by HECTOR, from Brooklyn, NY on 27 May 2019
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4 out of 5
Like the number and variety of restaurants on site, shows in the evening. Don't like there are a number of rules for dress code and reserving and they are not consistently enforced.
Posted by a verified traveller on 10 Mar. 2019
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About the Excellence Punta Cana Adults Only All Inclusive
Surcharge for premium or imported alcoholic beverages
Minibar (all beverages included)
Snorkeling included
24-hour room service
Fitness facilities included
Volleyball included
Bicycling included
Miniature golf included
Yoga classes/lessons included
Aerobics classes/lessons included
Dancing classes/lessons included
Language classes/lessons included
Cooking classes/lessons included
Theme parties included
Airport transfers not included
Taxes included
Buffet and à la carte dining
All available beverages included
Tennis lessons included
Property Features
Excellence Punta Cana Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply step outside to unwind on the property's beach. At Excellence Punta Cana Adults Only All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 11 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 12 bars/lounges. Public spaces have free WiFi. This Colonial property also offers outdoor tennis courts, a steam room, and a fitness center. Free self parking is available. This 5-star Punta Cana property is smoke free.
Property shuttles: Airport shuttle and area shuttle
Parking: Free self parking
Room Amenities
Excellence Punta Cana Adults Only All Inclusive offers 461 accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
Private balcony or patio (furnished)
Sitting area
Jetted tub
Minibar
In-room dining (24 hours)
LED television
Cable channels
Premium channels
Coffee maker
Luxury bedding
Pillow options
Separate shower and tub
Hydromassage showerhead
Housekeeping (daily)
Nightly turndown service
International calls (free)
Hair dryer
Laptop safe
Bathrobes
Slippers
Designer toiletries
Telephone
Desk
Blackout drapes
Climate control (air conditioning)
Ceiling fan
Ensuite bathroom
Food & Drink
Guests are served free buffet breakfast daily.
Agave // Dress Code - Onsite restaurant.
The Grill // Dress Code - Onsite steakhouse. Open daily.
Chez Isabelle / DressCode - Onsite fine-dining restaurant. Open daily.
The Lobster House / Dress - Onsite seafood restaurant. Open daily.
24-hour room service is available.
Spa Services
Body treatments
Facial treatments
Number of treatment rooms 14
Outdoor treatment areas
Couples treatment rooms
Manicures and pedicures
Body wraps
Aromatherapy treatments
Hydrotherapy treatments
Sauna in spa
Minimum age to access spa is 18
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed
Policies
No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
No rollaway/extra beds available
No cribs (infant beds) available
Minimum guest age is 18
Caters to adults only
Debit cards not accepted
Staffed front desk
Security system
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of Safe Travels (WTTC - Global)
Guest accommodation is sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities onsite
Mobile key entry is not available
Food service has been amended for enhanced safety
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: USD 140 per person (roundtrip)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Adults All Inclusive Punta Cana
All Inclusive Adults Punta Cana
All Inclusive Excellence Punta Cana
Excellence All Inclusive Punta Cana
Excellence Punta Cana Adults Only
ExcellencePuntaCana AdultsOnly All Inclusive (OPENING Nov1)
Excellence Punta Cana All Inclusive
Punta Cana Adults
Punta Cana Adults All Inclusive
Punta Cana All Inclusive Adults
Excellence Punta Cana Adults All Inclusive
Excellence Punta Cana Adults Only All Inclusive (OPEN Nov1)
Excellence Punta Cana Adults
Excellence Punta Cana Adults Only All Inclusive Punta Cana
Excellence Punta Cana Adults All Inclusive Punta Cana
Excellence Punta Cana Adults Punta Cana
You should know
Excellence Punta Cana Adults Only All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
This is an adults-only property and children 18 years old and younger aren't allowed.
Registered guests are the only ones allowed to be in guestrooms.
Guests may experience noise disturbance due to nearby construction work.
Awards & Affiliations
Green / Sustainable Property This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
