4.4 out of 5

"Our vacation was surprising from beginning to last day. The hotel staff, bartenders, waite staff could not have been nicer. Everyone is so friendly ... " More

By a verified traveller on Sun 02 Sep 2018

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Hotel Description

Adults-only beachfront property with 4 outdoor pools

Beachfront retreat

You'll be within 9 miles (15 km) of Macao Beach and 16 miles (25 km) of Hard Rock Golf Club at Cana Bay. Arena Gorda Beach and Iberostar Golf Course are within 16 miles (25 km).

All-inclusive

This smoke-free property features a private beach, a full-service spa, and 11 restaurants. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and airport shuttle. Enjoy the 4 outdoor pools and free buffet breakfast each morning.

Jetted tubs, free WiFi

Boasting jetted bathtubs, the 461 guestrooms also offer free WiFi and furnished balconies or patios. LED TVs come with cable channels, and other amenities include sitting areas and 24-hour room service.

Junior Suite Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Excellence Club Terrace Suite Ocean Front

Bed Count 1 King Bed Maximum Occupancy 2 Max

Excellence Club Master Suite

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Excellence Club Suite with Private Pool Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Excellence Suite Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Excellence Club Junior Suite Garden or Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Excellence Punta Cana Adults Only All Inclusive ratings based on 202 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Excellence Punta Cana Adults Only All Inclusive

Everyone (40) Couples (10) Family (1)
5 out of 5

Posted by on 20 Aug. 2019

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5 out of 5
By far my favorite hotel so far in Punta Cana. I’ve stayed at there sister hotel Excellence El Carman before but I loved Excellence Punta Cana much better as it’s more tropical and peaceful. Great staff, I loved the entertainment girl Nikki Minaj she was always making us laugh. Another one that stood out was Hendrix what an amazing guy. This hotel doesn’t offer Butler survive but he was out SUPER Butler this guy got us everything check on us at the beach, pool even made our restaurant reservations. Also having fresh beach towels at 8:30am read for us by the pool. I’m my opinion Nicki Minaj and Hendrix are Excellence. We loved the entire staff but these two were everything to us. Can’t wait to go back!!!

Posted by , from Kearny, New Hersey on 8 Jul. 2019

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5 out of 5
Every experience was amazing. The staff are awesome and will do anything to make sure you’re stay is perfect. You can tell they work really hard and whenever you have an issue it’s fixed right away. The drinks are amazing and so is the food! The only restaurant that I wasn’t crazy about was spice but everywhere else was amazing. Definitely go to the grill and get the NY strip! And the spa is a must! I loved the hydrotherapy but definitely get a longer massage with it! I recommend going to the shows at night because there’s a lot of talent that go into them! I would definitely return!

Posted by on 6 Jul. 2019

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4 out of 5
The white party and the silent party were unique and fun. The property is beautiful! The grounds were being constantly maintained. Roof painting was going on while we were there. No seaweed on the beach! Ocean water was clear and very nice sand floor without rocks, seaweed or creatures. Drinks were good had a drink menu. Most top shelf liquors were available. Staff was friendly. Floating rafts were shared by guests and palapa daybeds were always available without any reservation or charge. Always a different show at night. A small disco was open until 2am.

Posted by on 14 Jun. 2019

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4 out of 5

Posted by on 8 Jun. 2019

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5 out of 5
The customer service was incredible. On par with some of the best resorts in the Caribbean. I was in Building 8 which was very quiet which made me happy. I was still only a few feet from the pool and jacuzzis. I am not overly picky about the food like other reviewers so I was happy with the buffet every day. I didn’t partake in the nice restaurants as I just didn’t want to bring slacks and shoes on vacation. My only complaint was my bed. I felt like I was sleeping on a table.

Posted by , from Brooklyn, NY on 27 May 2019

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4 out of 5
Like the number and variety of restaurants on site, shows in the evening. Don't like there are a number of rules for dress code and reserving and they are not consistently enforced.

Posted by on 10 Mar. 2019

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3 out of 5

Posted by on 4 Mar. 2019

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2 out of 5
Let me start by saying that I've been to Punta Cana 24 times over the past 20 years. I love the island, the beaches, the weather and the people. I've stayed at chains like Iberostar, Riu, Dreams and most recently Breathless. I became spoiled with the 'adults only' Breathless and stayed there the last 4 times. No crying babies at the pool or at dinner -- it was truly relaxing! The nightly shows there were top notch and terrific.... however they didn't change in 4 years, which is why I decided to try a new place. Excellence got rave reviews - but how that happened is a mystery to me. Let me start with the pros: Hotel grounds and rooms are impeccably clean. Decor is modern and kept very well. Room was spacious, bright, and yes very clean! Waitstaff at the poolside and beach were attentive and pleasant. Lounge chairs were very compfortable. Although they tell you not to 'reserve' chairs, it is done and by the waitstaff for those that tipped well the day before. Cons: While there are plenty of 'specialty' dining places for dinner that do not require reservations (only the Hibachi does) the wait is long. No matter what time we went to dinner (6 - 9:30) we were told there was a wait list of at least 1 hour. AND, there were empty tables! Every maitre d' had an attitude and moved at her own pace -- regardless of the line waiting to sign in for dinner. Not all restaurants are open every day and this was the only hotel not to have the buffet open for dinner.

Posted by on 3 Mar. 2019

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5 out of 5
Hands down the best 5 star hotel I've ever stayed at.

Posted by on 29 Dec. 2018

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About the Excellence Punta Cana Adults Only All Inclusive

Location Playas Uvero Alto - Punta Cana, Punta Cana, La Altagracia 23000

All-inclusive Details

  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Taxes included
  • 24-hour room service
  • Language classes/lessons included
  • Buffet and à la carte dining
  • Cooking classes/lessons included
  • Gratuities included
  • Additional gratuities accepted
  • Airport transfers not included
  • Fitness facilities included
  • All food and beverages included
  • Volleyball included
  • Surcharge for premium or imported alcoholic beverages
  • All available beverages included
  • Minibar (all beverages included)
  • Bicycling included
  • Tennis lessons included
  • Miniature golf included
  • Theme parties included
  • Snorkeling included

Property Features

Excellence Punta Cana Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply step outside to unwind on the property's beach. At Excellence Punta Cana Adults Only All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 11 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 12 bars/lounges. Public spaces have free WiFi. This Colonial property also offers an outdoor pool, outdoor tennis courts, and a steam room. This 5-star Punta Cana property is smoke free.

  • 461 guestrooms or units
  • 2 levels
  • 14 buildings
  • 11 dining venues
  • 3 bars by the pool
  • 12 bars or lounges
  • Buffet breakfast (free)
  • Swim-up bar
  • Coffee shop
  • Terrace on the roof
  • Towels for the beach
  • Dry cleaning
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Punta Cana (PUJ-Punta Cana Intl.) (45.5 km / 28.3 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking:

Room Amenities

Excellence Punta Cana Adults Only All Inclusive offers 461 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio (furnished)
  • Sitting area
  • Jetted tub
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Separate shower and tub
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • International calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily.

Excellence Punta Cana Adults Only All Inclusive has 11 restaurants on site.

24-hour room service is available.

Spa Services

  • Sauna in spa
  • Number of treatment rooms 14
  • Minimum age to access spa is 18
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation.

Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

No shows require payment in full, including taxes and service fee. For more details, please contact the property using the information on the reservation confirmation received after booking.

Guests with service animals should contact this property in advance. please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Minimum guest age is 18
  • Caters to adults only

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 140 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Adults All Inclusive Punta Cana
  • All Inclusive Adults Punta Cana
  • All Inclusive Excellence Punta Cana
  • Excellence All Inclusive Punta Cana
  • Excellence Punta Cana Adults Only
  • ExcellencePuntaCana AdultsOnly All Inclusive (OPENING Nov1)
  • Excellence Punta Cana All Inclusive
  • Punta Cana Adults
  • Punta Cana Adults All Inclusive
  • Punta Cana All Inclusive Adults
  • Excellence Punta Cana Adults All Inclusive
  • Excellence Punta Cana Adults Only All Inclusive (OPEN Nov1)
  • Excellence Punta Cana Adults
  • Excellence Punta Cana Adults All Inclusive Punta Cana
  • Excellence Punta Cana Adults Punta Cana

You should know

  • Excellence Punta Cana Adults Only All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Promotions

Anniversary or Honeymoon Offer

Book a stay in any room or rate category for travel on your wedding anniversary or honeymoon and receive a welcome letter, in-room fruit basket and rose petals upon arrival, 1 bottle of sparkling wine,1 romantic dinner at the restaurant, turndown service, sparkling wine in-room breakfast (once per stay), 15% discount on non-wedding photo services, and 15% discount on all spa treatments.


Full details provided at check-in. Guest must request anniversary or honeymoon offer at time of booking and must present a copy of the wedding certificate at time of check-in. Spa appointment may be required. Guest must provide voucher at time of service. Taxes and gratuity may not be included. Anniversary offer: valid 7 days before or 7 days after your anniversary date.

Honeymoon Offer: valid for 3 months after your wedding date. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Free Upgrade Offer

Book a stay in any room or rate plan for travel June 25-August 31, 2019 and receive a complimentary suite upgrade (subject to availability at check-in).


Full details at check-in. Complimentary upgrades will be provided to every arrival within the above-mentioned dates and criteria. The property advises that some categories may be more feasible to upgrade than others. Other restrictions may apply.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.