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4.6 out of 5

"This place is amazing. It is right on the beach and the view is gorgeous. The staff is very nice and prompt. Spa is spectacular: we highly recommend ... " More

By a verified traveller on Fri 27 Oct 2023

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Hotel Description

5-star beachfront property with 11 restaurants

Beachfront retreat

With a stay at this Uvero Alto property, you'll be within 2 miles (3 km) of Sirenis Aquagames Water Park and 9 miles (15 km) of Macao Beach. Punta Blanca Golf Course and Cana Bay Golf Club are within 12 miles (20 km).

All-inclusive

This all-inclusive property features a private beach, a full-service spa, and 11 restaurants. Relax with a drink at one of the 17 bars/lounges and enjoy free perks like full breakfast and valet parking. You'll appreciate the outdoor pool, swim-up bar, and snack bar/deli.

Finest Club Junior Suite with Private Pool

Bed Count 1 King Bed Maximum Occupancy 4 Max

Pool Family Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Excellence Club Beachfront Honeymoon Suite with Plunge Pool Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Excellence Club Junior Swim Up Suite + 20% OFF SPA

Bed Count 1 King Bed Maximum Occupancy 2 Max

Excellence Club Two Story Rooftop Terrace W/ Plunge Pool + 20% OFF SPA

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite Pool View + Free Upgrade to Excellence Club Junior Suite Pool View Adults Only

Bed Count 1 King Bed Maximum Occupancy 2 Max

Finest Punta Cana by The Excellence Collection - All Inclusive ratings based on 14 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Finest Punta Cana by The Excellence Collection - All Inclusive

Everyone (5) Couples (2) Family (4)
5 out of 5
One of the best All Inclusive Resorts we have ever been to. We have visited the Finest in Playa Mujeres in Mexico multiple times before but it was our first time at the Finest in Punta Cana. The overall cleanliness, design / decoration of the hotel, and friendliness of staff is really fantastic. A special shout out goes to Rony, Antonio, Jesny, and Carlos in the Excellence Club for taking such good care of us! A few minor snags to speak of, the first was an issue with the AC in our room, when we first arrived it was humid and smelled like mold, we did insist to be transfer to another room that night but the staff at the Excellence reception did not accommodate our our room switch right away... instead they tried to mask the smell with a powerful perfume which made things worse. After insisting we get a new room, the situation improved tremendously. No mold smell and the rooms in general are stunningly decorated and beautifully designed. The other major weird issue was that in the Excellence bar they hid their premium liquor, if you wanted Grey Goose or Titos vodka for example you need to ask for it, it is not on display. This is not the case in Playa Mujeres. Lastly the lunch buffet in Punta Cana, and food in general (overall) is great, ESPECIALLY for an all-inclusive. The beach in Punta Cana is more beautiful than in Playa Mujeres and overall we must say that this is as good as it gets when it comes to all inclusive resorts. Keep up the great work Finest! We will be back!!

Posted by on 6 Jun. 2022

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Comment from Hotel Management

10 Jun. 2022 by The Excellence Collection

Thank you for choosing Finest Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. Thank you for adding very generous remarks on the positive sides of your holidays with us and mentioning the services that made your stay more comfortable. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

5 out of 5

Posted by on 8 Feb. 2024

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Comment from Hotel Management

12 Feb. 2024 by The Excellence Collection

Allow us to thank you for your preference on Finest Punta Cana and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.

1 out of 5
Our view was a construction site every morning we were woke up by beep beep beep karma we had no view whatsoever

Posted by on 3 Feb. 2024

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Comment from Hotel Management

7 Feb. 2024 by The Excellence Collection

Dear guest,First and foremost, we would like to thank you for choosing Finest Punta Cana as your vacation destination and for taking the time to bring your discontent to our attention.It is unfortunate that we didn’t hear from you any of this while you were at the hotel. Rest assured that every constructive criticism you have shared with us has been taken very seriously by our team in order to keep standards which live up to the Excellence brand. There is a full commitment from the whole company and they are very passionate about their job and they do all their best to offer the outstanding service we are recognized for.Please, receive our warmest regards from The Excellence Collection.

5 out of 5
This place is amazing. It is right on the beach and the view is gorgeous. The staff is very nice and prompt. Spa is spectacular: we highly recommend getting the hydrotherapy session! The all-inclusive service is great: lots of food and drink options. Live bands and entertainment shows go on nightly. We absolutely loved this place and highly recommend it.

Posted by on 27 Oct. 2023

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Comment from Hotel Management

27 Oct. 2023 by George

Thank you for choosing Finest Punta Cana as the host of your Caribbean anniversary destination and for taking your valued time to share your review. Also, thank you for adding very generous remarks on the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. In addition, the food area is an important aspect we consider and that’s why our Chefs and bartenders are passionate about taking care of every single detail and they personalize our service and cuisine to suit the different tastes and preferences of all our guests, although we will revise why during your getaway we did not seem to blow you away with delicious food in every meal. Therefore, we can assure you that your constructive feedback has been taken by our team in order to keep standards and ensure your satisfaction. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

5 out of 5
EVERYTHING WAS MAGNIFICENT!

Posted by on 5 Sep. 2023

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Comment from Hotel Management

6 Sep. 2023 by The Excellence Collection

Allow us to thank you for your preference on Finest Punta Cana and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.

5 out of 5
Very upscale and modern. Great food, pools, and entertainment. Staff was great, and I would definitely stay here again. The beach wasn't the best due to all the sargassum and pushy vendors.

Posted by on 11 Aug. 2023

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Comment from Hotel Management

14 Aug. 2023 by The Excellence Collection

Thank you for choosing Finest Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues, our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

5 out of 5
Overall this property is absolutely gorgeous. The staff was very friendly and welcoming. The grounds were well kept and always clean. The service my family and I received were A . 5 star at it's finest. The dinning room staff were very friendly and welcoming especially my wait staff Gladys, alexis and maxima. The bartender at the las Dunas. Carmen and John were very nice and welcoming to us. The entertainment team very good especially Mr. Geraldo. I really had no complaints about this finest Punta Cana. It's name speaks for itself. The entire staff was extremely great and everyone works hard. I will definitely recommend this resort whether you are single, married or looking for a great family resort. Finest is the place.

Posted by on 9 Aug. 2023

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Comment from Hotel Management

10 Aug. 2023 by The Excellence Collection

Thank you for choosing Finest Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. We are very delighted to read that you loved every moment throughout your stay with us and we were able to surpass your expectations in all areas. At The Excellence Collection, we are passionate about paying attention to detail since our main goal is to provide unparalleled customer service and luxury to our guests. We assure you that we will continue working hard in this direction to have more guests satisfied with the outstanding service our guests expect from us. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

5 out of 5
The employees were fantastic. They were the best employee's, I have ever had at an all inclusive resort. I have been to several.

Posted by on 15 Mar. 2023

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Comment from Hotel Management

15 Mar. 2023 by The Excellence Collection

Dear guest,First of all, we would like to thank you for your recent stay at Finest Punta Cana and for taking the time to share this review with other travelers.We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. We promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. It has been a pleasure having you with us and we look forward to seeing you back soon. Please, receive our warmest regards from The Excellence Collection.

5 out of 5
Everything was excellent. Staff was great Roberto (bell boy service) was the best. Everyone was excellent. Traveled with 2 kids and Everyone was friendly made us feel like family.

Posted by on 4 Oct. 2022

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Comment from Hotel Management

18 Oct. 2022 by The Excellence Collection

Thank you for choosing Finest Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that our resort and amenities exceeded your expectation and the outstanding service provided by our lovely colleagues made your getaway as perfect as possible going above and beyond making you feel pampered all the time as a result of giving the royal treatment adults and children deserved. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

5 out of 5

Posted by on 4 Sep. 2022

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Comment from Hotel Management

7 Sep. 2022 by The Excellence Collection

Thank you for your preference on Finest Punta Cana and for sharing your positive review with other travelers. It will be a pleasure to welcome you back for another memorable stay. Greetings from The Excellence Collection.

About the Finest Punta Cana by The Excellence Collection - All Inclusive

Location Carretera Uvero Alto, Punta Cana, La Altagracia 23000

All-inclusive Details

  • Additional gratuities accepted
  • In-room liquor dispensers
  • All land activities, and recreational facilities and equipment included
  • Soccer (football) included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • Cooking classes/lessons included
  • Onsite live performances included
  • Theme parties included
  • Scuba diving excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Buffet and à la carte dining
  • Water fitness classes/lessons included
  • All available beverages included
  • Scuba diving lessons not included
  • Sailboats not included
  • Onsite entertainment and activities included

Property Features

Finest Punta Cana by The Excellence Collection - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to feel the sun on your face at the sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Finest Punta Cana by The Excellence Collection - All Inclusive like a complimentary children's club and an outdoor pool. Free breakfast is served daily. There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 17 bars/lounges and a swim-up bar. WiFi is free in public spaces. This all-inclusive property also offers a children's pool, a fitness center, and a garden. Free valet parking is available. Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 455 guestrooms or units
  • 11 dining venues
  • 17 bars or lounges
  • Full breakfast (free)
  • Deli
  • Kid's club (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Garden
  • Elevator
  • Smoking in designated areas
  • Swim-up bar

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking

Room Amenities

Finest Punta Cana by The Excellence Collection - All Inclusive offers 455 air-conditioned accommodations with free minibar items and minibars. Beds feature down comforters. A pillow menu is available. 65-inch Smart televisions come with digital channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free international calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Jetted tub
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Smart television
  • Digital channels
  • Espresso maker
  • Coffee maker
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • International calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste

Food & Drink

Guests are served free full breakfast daily from 7:00 AM to 11:00 AM.

The Market Kitchen - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Lizo - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

Brass Steakhouse - This steakhouse serves dinner only. Open daily.

Melting Point - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Duke's Lobster & Seafood - This restaurant specializes in seafood and serves breakfast, lunch, and dinner. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 9
  • Outdoor treatment areas
  • Couples treatment rooms
  • Aromatherapy treatments
  • Sauna in spa
  • Massages
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Finest Punta Cana by The Excellence Collection - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Finest Punta Cana by The Excellence Collection - All Inclusive

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Grey water recycling system
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Reservations are required for onsite COVID-19 testing
  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 258 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Finest Punta Cana
  • Finest Punta Cana by The Excellence Collection All inclusive

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.