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Finest Punta Cana by The Excellence Collection - All Inclusive

5.0 star property
5-star beachfront property near Sirenis Aquagames Water Park

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Photo gallery for Finest Punta Cana by The Excellence Collection - All Inclusive

Aerial view
Property video
Outdoor wedding area
Front of property
Down comforters, free minibar, in-room safe, free cribs/infant beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
Carretera Uvero Alto, Punta Cana, La Altagracia, 23000
  • Place, Sirenis Aquagames Water Park
    ‪10 min walk‬
  • Place, Macao Beach
    ‪21 min drive‬
  • Place, Bavaro Beach
    ‪52 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪67 min drive‬

Room options

View all photos for Junior Suite Garden Or Pool View

View from room

Junior Suite Garden Or Pool View

9.2 out of 10
Wonderful
(71 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Terrace Suite with Plunge Pool

Down comforters, free minibar, in-room safe, free cribs/infant beds

Terrace Suite with Plunge Pool

9.4 out of 10
Exceptional
(30 reviews)
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Swim-Up Suite

Resort view

Junior Swim-Up Suite

9.2 out of 10
Wonderful
(23 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Ocean View

Down comforters, free minibar, in-room safe, free cribs/infant beds

Junior Suite Ocean View

10.0 out of 10
Exceptional
(5 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Ocean view

View all photos for Junior Suite with Private Pool

View from room

Junior Suite with Private Pool

8.6 out of 10
Excellent
(17 reviews)
  • 88 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite

View from room

Family Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 88 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Pool Family Suite

Courtyard view

Pool Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 163 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Finest Club Junior Suite Garden Or Pool View

View from room

Finest Club Junior Suite Garden Or Pool View

  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Finest Club Junior Suite with Private Pool

View from room

Finest Club Junior Suite with Private Pool

8.8 out of 10
Excellent
(8 reviews)
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Finest Club Family Suite

View from room

Finest Club Family Suite

8.8 out of 10
Excellent
(3 reviews)
  • 88 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Finest Club Pool Family Suite

View from room

Finest Club Pool Family Suite

  • 88 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Finest Club Beachfront Suite

Down comforters, free minibar, in-room safe, free cribs/infant beds

Finest Club Beachfront Suite

10.0 out of 10
Exceptional
(1 review)
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Ocean view

View all photos for Finest Club Beachfront Suite with Private Pool

View from room

Finest Club Beachfront Suite with Private Pool

9.0 out of 10
Wonderful
(8 reviews)
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Ocean view

View all photos for Finest Club Imperial Family Suite with Plunge Pool

View from room

Finest Club Imperial Family Suite with Plunge Pool

10.0 out of 10
Exceptional
(1 review)
  • 232 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds
  • Ocean view

View all photos for Excellence Club Junior Suite Garden or Pool View + 20% OFF SPA

View from room

Excellence Club Junior Suite Garden or Pool View + 20% OFF SPA

9.0 out of 10
Wonderful
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite with Private Pool + 20% OFF SPA

View from room

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

9.8 out of 10
Exceptional
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim Up Suite + 20% OFF SPA

Down comforters, free minibar, in-room safe, free cribs/infant beds

Excellence Club Junior Swim Up Suite + 20% OFF SPA

10.0 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two Story Rooftop Terrace Suite W/ Plunge Pool + 20% OFF SPA

Courtyard view

Excellence Club Two Story Rooftop Terrace Suite W/ Plunge Pool + 20% OFF SPA

10.0 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beachfront Honeymoon Suite with Plunge Pool + 20 OFF SPA

Balcony view

Excellence Club Beachfront Honeymoon Suite with Plunge Pool + 20 OFF SPA

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Ocean view

View all photos for Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

View from room

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Imperial Suite with Plunge Pool + 20% OFF SPA

Balcony view

Excellence Club Imperial Suite with Plunge Pool + 20% OFF SPA

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Ocean view

View all photos for Excellence Club Beachfront Honeymoon Suite with Private Pool + 20% OFF SPA

Down comforters, free minibar, in-room safe, free cribs/infant beds

Excellence Club Beachfront Honeymoon Suite with Private Pool + 20% OFF SPA

10.0 out of 10
Exceptional
(2 reviews)
  • 88 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beachfront Honeymoon Suite with Plunge Pool Garden View + 20% OFF SPA

Balcony view

Excellence Club Beachfront Honeymoon Suite with Plunge Pool Garden View + 20% OFF SPA

10.0 out of 10
Exceptional
(3 reviews)
  • 88 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two Story Rooftop Terrace Suite W/ Plunge Pool Ocean View + 20% OFF SPA

Down comforters, free minibar, in-room safe, free cribs/infant beds

Excellence Club Two Story Rooftop Terrace Suite W/ Plunge Pool Ocean View + 20% OFF SPA

9.0 out of 10
Wonderful
(2 reviews)
  • 149 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Ocean view

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE GARDEN OR POOL VIEW

View from room

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE GARDEN OR POOL VIEW

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO FAMILY SUITE

View from room

FREE UPGRADE TO FAMILY SUITE

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE W/ PLUNGE POOL

Courtyard view

FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE W/ PLUNGE POOL

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO FINEST CLUB FAMILY SUITE

View from room

FREE UPGRADE TO FINEST CLUB FAMILY SUITE

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SWIM-UP SUITE

View from room

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SWIM-UP SUITE

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Sea view

View all photos for FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

Courtyard view

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL OCEAN VIEW

Down comforters, free minibar, in-room safe, free cribs/infant beds

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL OCEAN VIEW

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Sea view

View all photos for FREE UPGRADE TO JUNIOR SWIM-UP SUITE

Resort view

FREE UPGRADE TO JUNIOR SWIM-UP SUITE

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for FREE UPGRADE TO FINEST CLUB JUNIOR SUITE GARDEN OR POOL VIEW

View from room

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE GARDEN OR POOL VIEW

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Finest Club Two-Story Rooftop Terrace Suite w/ Plunge Pool

Courtyard view

Finest Club Two-Story Rooftop Terrace Suite w/ Plunge Pool

  • Sleeps 3
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE WITH PRIVATE POOL

View from room

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE WITH PRIVATE POOL

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO FINEST CLUB JUNIOR SUITE WITH PRIVATE POOL

View from room

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE WITH PRIVATE POOL

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Punta Cana

Beachfront retreat .With a stay at this Uvero Alto property, you'll be within 2 miles (3 km) of Sirenis Aquagames Water Park and 9 miles (15 km) of Macao Beach. Punta Blanca Golf Course and Cana Bay Golf Club are within 12 miles (20 km).

What's nearby

  • Sirenis Aquagames Water Park - 10 min walk - 0.9 km
  • Macao Beach - 21 min drive - 12.5 km
  • Cana Bay Golf Club - 30 min drive - 20.1 km
  • Arena Gorda Beach - 35 min drive - 23.8 km
  • Bavaro Beach - 52 min drive - 34.7 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 40 min drive

Restaurants

  • ‪Ice & Coffee Shop - ‬14 min walk
  • ‪Carnival - ‬19 min walk
  • ‪Wink - ‬16 min walk
  • ‪Spoon - ‬16 min walk
  • ‪Freestyle Tiered Pool and Bar - ‬20 min walk

About this property

Finest Punta Cana by The Excellence Collection - All Inclusive

5-star beachfront property near Sirenis Aquagames Water Park
Finest Punta Cana by The Excellence Collection - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Finest Punta Cana by The Excellence Collection - All Inclusive like a complimentary children's club and an outdoor pool.

There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 17 bars/lounges and a swim-up bar. WiFi is free in public spaces. This all-inclusive property also offers a children's pool, a hot tub, and a fitness center. Free valet parking is available.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 455 guestrooms or units
  • 11 dining venues
  • 17 bars or lounges
  • Deli
  • Kid's club (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Garden
  • Elevator
  • Smoking in designated areas
  • Swim-up bar
Finest Punta Cana by The Excellence Collection - All Inclusive offers 455 air-conditioned accommodations with free minibar items and minibars. Beds feature down comforters. A pillow menu is available. 65-inch Smart televisions come with digital channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free international calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Family friendly

  • Children's games
  • Children's pool
  • Free children's club
  • In-room crib
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free valet parking on site

Food and drink

  • 11 restaurants
  • 17 bars/lounges
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Pilates classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (59 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (45 inches high)

Room amenities

Entertainment

  • 65-inch smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Finest Punta Cana by The Excellence Collection - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 238 per vehicle (roundtrip, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Finest Punta Cana
Finest Punta Cana by The Excellence Collection All inclusive

Finest Punta Cana by The Excellence Collection - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1468 out of 2043 reviews
Rating 8 - Good. 306 out of 2043 reviews
Rating 6 - Okay. 133 out of 2043 reviews
Rating 4 - Poor. 63 out of 2043 reviews
Rating 2 - Terrible. 73 out of 2043 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

4/10 Poor

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort property was beautiful. Our rooms were great. Beach and pool were outstanding. The service was good. The food was terrible. We survived on the fresh made pizza from the food truck. The food in the restaurants we ate in was mostly inedible.
Stayed 5 nights in Dec 2025

6/10 Okay

Zhuldyz

Travelled with family
We weren’t happy that kids aqua park wasnt working; half of the resort is under maintenance. Not great service from finest club team too. Wouldn’t recommend this resort unfortunately. Beach was beautiful though, food is good. Everything else is just average
Stayed 7 nights in Oct 2025

8/10 Good

Indirha Cyreeta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice but the food was terrible and the adult entertainment was boring
Stayed 3 nights in Oct 2025

10/10 Excellent

Lilibeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at Punta Cana Finest Resort was amazing! We enjoyed our time! All the staff members were polite, funny, sweet and kind! Everything was clean, every one was willing to help! Manuel, the server made the experience 100 times better for us. He was attentive, relatable, and went above and beyond to make sure we had the best service at all the restaurants! Can’t wait to go back again!
Stayed 3 nights in Oct 2025

10/10 Excellent

Ian R

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Iran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Oct 2025

10/10 Excellent

Calvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort! 5 stars all around
Stayed 4 nights in Oct 2025

8/10 Good

Lateesa, Garner

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Keep in mind there are different levels to your experience and that comes with limitations. Ex: If you are not a club member your options for breakfast is Buffet. Restricted to select restaurants
Stayed 3 nights in Oct 2025

10/10 Excellent

Shanel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great! Thank you for accommodating my son’s 4th birthday he had a great time. Carlos at the front desk arranged for cake and celebrations for my boy. The entire family had a great time.
Stayed 3 nights in Oct 2025

10/10 Excellent

Martel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great I love the staff, especially Ruth and Jarody in the check out
Stayed 4 nights in Sep 2025

10/10 Excellent

Iryna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Petite French restaurant was exceptional. Friendly people - going above and beyond to deliver amazing experience.
Stayed 5 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Oct 2025

10/10 Excellent

Amberlynn

Stayed 3 nights in Oct 2025

10/10 Excellent

Elijah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing from the minute we approached the hotel, the hotel staff was amazing until the very end. Room services was amazing the variety of foods was delicious, the spa was so relaxing and beautiful. The amenities, the treatment and love we received was a 10 out of 10. There was so many things to do the week I stayed was enjoyable I didn’t even want to go off the resort at all however I highly recommend to go back again and again.
Stayed 6 nights in Oct 2025

10/10 Excellent

George Anthony

Stayed 4 nights in Oct 2025

10/10 Excellent

Svetlana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. The only issue is that there are a lot of mosquitoes and we all were covered with some kind of bites all over our bodies. Property should treat the area.
Stayed 5 nights in Oct 2025

10/10 Excellent

Mika

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying at an all-inclusive resort and we were blown away by the experience. We have an 8-month-old baby and were visiting with our extended family and their kids and were very impressed by how kid-friendly the resort is. All the restaurants have kids rooms attached to them with toys and staff to keep and eye on the kids while you enjoy your meal. There are also baby pools and a kids waterpark on the property. The rooms come equipped with very comfortable pack n plays for babies and toddlers, along with other amenities like a baby bath tub, bottle sterilizer and more. We purchased the cheapest room and were very happy with the size, cleanliness and view. The restaurants were fantastic, and offered a large variety of cuisines and options. Two people in my group had allergies (egg & gluten), and the staff went out of their way to accomodate them. The menu clearly lists common allergens and all the restaurants had a lengthy vegan & plant-based menu as well. The service was also amazing! Everyone at the resort, from bartenders to waitstaff, and cleaners were friendly, attentive, kind and wonderful with kids. We felt very much at home and were sad to leave at the end of our stay. We will be back in the future!
Stayed 5 nights in Oct 2025

10/10 Excellent

Brian

Stayed 4 nights in Oct 2025

10/10 Excellent

Alnasir

Liked: Cleanliness
Stayed 7 nights in Oct 2025

8/10 Good

Tahira

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, it was a very good Resort. The only thing that we were not too satisfied was their A la Carte Restaurants in the Finest Side. We found the menu choices, the quality of food (being a lal carte should be special) to be just regular....nothing too special. Compared to other Resorts' A la Carte Restaurants, this was not up to par. We were given a chance to experience one A la carte Restaurant at their Finest Club / Excellence side, and that was very good. I believe all A la Carte restaurants should be of that quality.. Othere than that the Resorts is amazing.
Stayed 5 nights in Oct 2025

10/10 Excellent

Abiola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just as imagined!!!! Great stay!!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Marek

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kid-friendly hotel. The hotel was clean, and the food was good. The only thing I’d point out is that I didn’t feel especially welcomed by the staff — a warmer attitude would have made the stay perfect.
Stayed 5 nights in Oct 2025

10/10 Excellent

ginat

Liked: Cleanliness, staff & service, property conditions & facilities
I had such an amazing time at this resort with my family and my three under three. Nonstop, fun activities and Javier was definitely an excellent host. Shout out to the whole staff team for making her stay there. Incredible. Look forward to the next time.
Stayed 6 nights in Sep 2025

10/10 Excellent

Amal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, this was our second time there. Perfect layout throughout. Amazing food options and great service everywhere. Highly recommend, you will not be disappointed. Make sure you splurge and get access to the Finest club
Stayed 9 nights in Sep 2025

10/10 Excellent

Gerardo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Places is great and the staff is even better! We loved the night dance show and drinks at any bar! Amazing time With Family!
Stayed 3 nights in Oct 2025