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"Bed was uncomfortably hard, the ac didn't work the whole time / was not very cold, the overhead shower did not work, and the water pressure was terrib ... " More

By a verified traveller on Thu 14 Jun 2018

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Hotel Description

All-inclusive beachfront property with 5 restaurants

On the beach

You'll be within 6 miles (10 km) of Cueva de las Maravillas National Park and 16 miles (25 km) of Estadio Tetelo Vargas. Cave of Wonders is within 16 miles (25 km) and Playa Caleta is within 20 miles (32 km).

All-inclusive

This all-inclusive property features a golf course, a casino, and a full-service spa. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities.

Jetted tubs, free WiFi

Boasting jetted bathtubs, the 485 guestrooms also offer free WiFi and free minibar items. Other amenities include balconies, sofa beds, and LCD TVs with satellite channels.

Junior Suite Superior

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$502* Per night/room 13 Dec. - 14 Dec.

Junior Suite Superior Ocean Front

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Superior Ocean Front

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Superior Ocean Front

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Superior

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Superior

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Grand Bahia Principe La Romana - All Inclusive ratings based on 40 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Bahia Principe La Romana - All Inclusive

Everyone (17) Couples (1) Family (6)
5 out of 5
Our stay was during the holiday week for thanksgiving & it was a great one. we had a nice clean room, good toiletries & service through out the property. Beach area was good, nice & clean with plenty of lounge chairs to use. We didn't get to try any of the restaurants since they happened to be booked but no worries here food at the buffet was very good, lots of options. my only complaints was house keeping seemed to come very late & the out door bars close kinda early by 6.

Posted by , from New York, NY on 5 Dec. 2019

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Comment from Hotel Management

6 Dec. 2019 by Merli Mejía Grand Bahia Principe La Romana.

Dear Mr. Polanco, We are very happy to receive your excellent comments regarding your recent stay with us. For us it is always encouraging to know that we have managed to fulfill all the expectations of our guests. On behalf of all our collaborators, we thank you for trusting us and we hope to welcome you back very soon. Our best regards, Merli Mejía Grand Bahia Principe La Romana.

4 out of 5
I loved everything about it it was great i will love to go back in a near future

Posted by on 19 Nov. 2019

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Comment from Hotel Management

20 Nov. 2019 by Merli Mejía - Grand Bahia Principe La Romana

Dear guest, Thank you for taking the time to writing this excellent review of our property and for sharing your experience with other travelers. We look forward to welcoming you again in the near future. Our best regards, Merli Mejía Grand Bahia Principe La Romana.

5 out of 5
Beauty hotel and clean. Every staff are so friendly

Posted by on 30 Aug. 2019

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Comment from Hotel Management

3 Sep. 2019 by Merli Mejía - Grand Bahia Principe La Romana

Dear Guest, We greatly appreciate your feedback. Our goal is to achieve maximum satisfaction of all our guests and we are happy to see that we have achieved this time with you. We look forward to welcome you back to our Resort. Our Best Regards. Merli Mejia Grand Bahia Principe La Romana.

4 out of 5
Labelling the correct food in the buffet. If it says black rice and then seafood was added to the rice it must be stated in the labels. People who are allergic to seafood must be put on notice

Posted by on 11 Jun. 2019

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Comment from Hotel Management

11 Jun. 2019 by Merli Mejía - Grand Bahia Principe La Romana.

Dear guest, We sincerely appreciate your remarks in regards with your recent stay in our hotel. Thank you for taking the time out to communicate your experiences. We always receive our guest’s opinions with truly warms because it helps us to detect the enhancements. This way we ensure we are constantly providing the good customer services that characterize us. On behalf of our Management and all team members, thank you for trusting us and hope to see you soon. Our best regards, Merli Mejía Grand Bahia Principe La Romana.

4 out of 5

Posted by on 18 Feb. 2019

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4 out of 5
The positive things are that it isn’t too big or crowded. It is a good value for what you get. The grounds are beautiful and the pool area is really nice. The negatives are that there is no waitress service at the pool. They have a lobby bar but it closes early about 10. They need a bar other than the disco that is open until 12 or 1am. They need more bars and bartenders. The service overall was good.

Posted by on 20 Dec. 2018

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Comment from Hotel Management

21 Dec. 2018 by Merli Mejía - Grand Bahia Principe La Romana

Dear guest, We sincerely appreciate your remarks in regards with your recent stay in our hotel. Thank you for taking the time out to communicate your experiences to our reviewers. The opinion of our customers is extremely valuable to us as it give us an opportunity to verify the accomplishment of the established guidelines, as well as to ensure that we work towards the continuous improvement of our services. We would like to extend our most sincere apologies for any inconveniences or difficulties you may have experienced during your stay. Our main goal it's always satisfies our guest´s requirements and we sincerely regret that you where not completely satisfied with our services. Our best regards, Mr. Merli Mejia Grand Bahia Principe La Romana.

2 out of 5

food was average-restaurant options were limited

Pros: not much -they need more a la carte restaurants for families -need another pool area and places to get cocktails-pool bar could not keep up
Cons: see above
Location: everything was too far
buffet options were the same every morning and at lunch. unless you were in the "adult only" section you only had 3 a la carte restaurant options -which are not all that exciting. there was very little activities to keep oneself occupied -which I guess is the gimmick to get you to pay for excursions. I would not recommend this resort

Posted by , from chicago, il on 29 Jun. 2018

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Comment from Hotel Management

1 Jul. 2018 by Erick Henson - Grand Bahia Principe La Romana

Dear Guest In contrast, we regret we have not been able to fulfill all of your expectations. There is nothing more important to us than provide our guests with a wonderful vacation. However, after reading the amount of areas you felt were not up to par, kindly let us point out that any one of our managers would have welcomed the opportunity to attend your concerns while you were on property, so we could have addressed them efficiently and timely. Best Regards!

3 out of 5
Bed was uncomfortably hard, the ac didn't work the whole time / was not very cold, the overhead shower did not work, and the water pressure was terrible

Posted by on 14 Jun. 2018

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Comment from Hotel Management

14 Jun. 2018 by Erick Henson - Grand Bahia Principe La Romana

Dear Guest! We would like to extend our most sincere apologies for any inconveniences or difficulties you may have experienced during your stay. Our main goal strives in having a great ambiance to satisfy our guests' requirements. Best Regards!

4 out of 5

Great vacation

Hotel staff could not be more accommodating and extremely pleasant. The room was very clean and maintained that way during the stay. The pools were nice as was the beach. The ocean water not that clear blue water at this beach. Over all a Very nice place to stay.

Posted by , from New York, NY on 19 Feb. 2018

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5 out of 5

Hotel experience was overall excellent.

Pros: location and HOTEL STAFF
Cons: Manager for time share ruined my experience. I actually wanted to buy for the first time really loved what hotel had to offer.
Location: Excelent location easy to get to from Airport. Close to Island Sonoa as well as Punta Cana.
Will be back within 1 month this is how great hotel and staff were. Its all about location. Would love for a manger to comtact mer offline...

Posted by , from Orlando, FL USA on 27 Nov. 2017

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About the Grand Bahia Principe La Romana - All Inclusive

Location Carretera San Pedro, Km 12, Ramón Santana, La Romana 22000

All-inclusive Details

  • Kayaking included
  • Access to onsite clubs included
  • Surfing/boogie boarding included
  • Windsurfing included
  • Taxes included
  • Buffet and à la carte dining
  • A la carte or gourmet dining is limited
  • Airport transfers not included
  • Premium/non-domestic beverages not included
  • Fitness facilities included
  • Premium food items not included
  • Tennis included
  • Wireless Internet access not included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Soccer (football) included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Room service not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Food and beverage restrictions apply
  • Surcharge for premium or imported alcoholic beverages
  • Minibar (all beverages included)
  • Onsite live performances included
  • Snorkeling included

Property Features

Grand Bahia Principe La Romana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Enjoy a summer holiday at Grand Bahia Principe La Romana - All Inclusive, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a swim-up bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, an outdoor pool, and a children's pool. Free self parking is available. This 3.5-star Ramón Santana property is smoke free.

  • 485 guestrooms or units
  • 3 levels
  • 3 buildings
  • 5 dining venues
  • 5 bars or lounges
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Punta Cana (PUJ-Punta Cana Intl.) (102.3 km / 63.6 mi)
  • Parking: Free self parking

Room Amenities

Grand Bahia Principe La Romana - All Inclusive offers 485 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Accommodations offer separate sitting areas and include sofa beds. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bidets, complimentary toiletries, and hair dryers. This Ramón Santana property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Private balcony
  • Sitting area
  • Jetted tub
  • Pull-out sofa bed
  • Stocked minibar (free)
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.

Orquidea - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Le Gourmet - This restaurant serves dinner only. Reservations are required.

Il Capriccio - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

El Pescador - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required.

Room service (during limited hours) is available.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Steam room in spa
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Grand Bahia Principe La Romana - All Inclusive

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No elevators
  • No pets or service animals allowed
  • Debit cards

Hotel Names

  • Grand Bahia Principe La Romana
  • Grand Bahia Principe La Romana - All Inclusive Ramón Santana
  • Grand Bahia Principe Romana

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.