For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
3.5-star all-inclusive property near Arena Gorda Beach, connected to a shopping center
On the beach
At this Punta Cana property, you'll be within half a mile (1 km) of Arena Gorda Beach and 3 miles (5 km) of Hard Rock Golf Club at Cana Bay. Also, Punta Blanca Golf Course is within 2 miles (3 km) and Iberostar Golf Course is within 6 miles (10 km).
All-inclusive
This all-inclusive property features a casino, a full-service spa, and 5 restaurants. Relax with beach umbrellas and enjoy a refreshing drink at one of the 3 beach bars. There's fun for all ages with a free kid's club and mini golf, and barbecue grills are available on site.
Jetted tubs, comfy beds
Boasting jetted bathtubs, the 756 guestrooms also offer balconies and pillowtop beds. Other amenities include sitting areas, room service, and LED TVs with satellite channels.
Bahia Principe Grand Punta Cana - All Inclusive ratings based on 57 Verified Reviews
Review Summary
3.7
out of 5
3.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Bahia Principe Grand Punta Cana - All Inclusive
Everyone (30)Couples (13)Family (14)
1 out of 5
This is the wordt resort
Posted by a verified traveller on 18 Apr. 2021
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Comment from Hotel Management
18 Apr. 2021
by Online Reputation
Dear guest,
We sincerely regret that our overall image may have been tarnished as well as not being able to fulfill your expectations this time.
We deeply regret any difficulties, which don´t reflect our daily operation.
Best regards,
Adriana Peguero
Online Reputation
Bahia Principe Bavaro Resort
1 out of 5
The worst vacation ever! I dont ever write reviews but this one was a MUST! I was extremely embarrassed because I chose this resort as a surprise for my fiance to enjoy his bday but with all the inconvenience we experienced it was impossible to. First off the food there is horrible! It was always cold, bland or overcooked. Even the Ala carte restaurants was bad. The queso for the chips was cold and watery, the burgers was soggy, just disgusting! Our room had many issues that was never resolved from when we first arrived and we stayed 5 nights and 6 days. I wish it was only 3! The tub was clogged so the water would go down the drain very slowly while taking a shower. The TV barely worked, the room phone did not work. We had problems with our room key and had to get someone to let us in because the card just wouldn't function and for no reason because we did not damage the card. Everything at the resort is driving distance basically so if you need something from the lobby or want to go to the pool, beach etc, you need a ride and the workers don't come around to drive you as often as needed. You will find yourself waiting at least 15 minutes for someone to be available to take you to the lobby. There is no room service which was insane! So God forbid you desperately need water you won't be able to get it unless you go directly to the lobby yourself or ask the room keeper that's there in the mornings. No one really spoke English. Only the bell guys. Frank was one that was helpful
Posted by a verified traveller on 5 Mar. 2021
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Comment from Hotel Management
6 Mar. 2021
by Online Reputation
Dear guest,
We thank you for taking the time of sharing your opinion with us, which we will take into the highest consideration. It is through communications of this nature that our customers give us an opportunity to assess and evaluate our performance. We regret not having been able to achieve our main objective with you, which is our guests´ entire satisfaction.
It’s our sincere hope to cater to you once again and change your perception of us.
Kindest regards,
Adriana Peguero
Online Reputation
Bahia Principe Bavaro Resort
3 out of 5
Posted by a verified traveller on 3 Mar. 2021
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Comment from Hotel Management
14 Mar. 2021
by Online Reputation
Dear Guest,
We appreciated that you shared your scoring with us. We hope to receive you in the near future.
Kind regards,
Adriana Peguero
Online Reputation
Bahia Principe Bavaro Resort
3 out of 5
The beach and pool were beautiful. The food and restaurants were average. Inclusive amenities were average.
Posted by a verified traveller on 20 Feb. 2021
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Comment from Hotel Management
23 Feb. 2021
by Online Reputation
Dear guest,
It is through communications of this nature that our customers give us an opportunity to assess and evaluate our performance.
Kindest regards,
Online Reputation
Bahia Principe Bavaro Resort
4 out of 5
I liked all except for the parking to far........
Posted by a verified traveller on 8 Feb. 2021
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Comment from Hotel Management
9 Feb. 2021
by Online Reputation
Dear guest,
It is wonderful to know that everything is as expected.
Kind regards,
Info Department
Bahia Principe Bavaro Resort
4 out of 5
Me hubiera gustado que el sabor de la comida fuera un poco más a los sabores típicos dominicano.
Posted by Magdalena on 26 Jan. 2021
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Comment from Hotel Management
27 Jan. 2021
by Online Reputation
Estimada Magdalena,
Apreciamos el tiempo que has tomado para hacernos llegar su comentario y su observaciones en cuanto a su estancia en nuestras instalaciones.
Un cordial saludos,
Adriana Peguero
Online Reputation
Bahia Principe Bavaro Resort
4 out of 5
For the price this hotel was great. Food situation was a bit confusing as you could only make reservations for certain nights. Pool and beach were both great
Posted by a verified traveller on 16 Jun. 2020
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Comment from Hotel Management
2 Jul. 2020
by Online Reputation
Dear Guest,
It is a pleasure and a great compliment to know that your experienced a nice trip to Punta Cana.
Kind regards,
Adriana Peguero
Online Reputation
Bahia Principe Bavaro Resort
5 out of 5
The property was amazing overall. It was well kept, maintained, and clean in the rooms and the whole property. Did not have a problem with anything other than a power outage that may have been caused by the rain or lightning but they were able to get the power on right away. Also, a light fell from the bathroom but they fixed right away. Even with the minor inconveniences, I would give 5 out of 5 stars.
Posted by Art, from Los Angeles on 15 Mar. 2020
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Comment from Hotel Management
15 Mar. 2020
by Online Reputation
Dear Art,
Thank you for taking the time to post a review of your recent stay at our hotel.
We would like to have the opportunity to welcome you once again at Grand Bahia Principe Punta Cana to experience the hospitality of our people, the quality of our services and facilities.
Best regards,
Adriana Peguero
Online Reputation
Bahia Principe Bavaro Resort
3 out of 5
the rooms and bathrooms need more maintenance in the room and bathroom there were few towels the refrigerator does not cool anything the food the same little variety and birds had a bad smell in the buffet restaurants
Posted by a verified traveller on 2 Feb. 2020
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Comment from Hotel Management
4 Feb. 2020
by Customer Services
Dear Guest,
All feedback from our guests is valued, to ensure that we maintain and deliver the level of service expected from us. We would like to extend our most sincere apologies for any inconveniences you may have experienced.
Kind regards!
Claritza Padua
OnlineReputation
Bahia Principe Bavaro Resort
4 out of 5
Posted by a verified traveller on 1 Feb. 2020
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Comment from Hotel Management
1 Feb. 2020
by Customer Services
Dear Guest,
Thank you for your scoring, we would have liked to know more about your stay. In the same way, we thank you for choosing us as a vacation option.
Regards!
Claritza Padua
OnlineReputation
Bahia Principe Bavaro Resort
About the Bahia Principe Grand Punta Cana - All Inclusive
Surcharge for premium or imported alcoholic beverages
Snorkeling included
Kayaking included
Surfing/boogie boarding included
Windsurfing included
Fitness facilities included
Tennis included
Volleyball included
Soccer (football) included
Aerobics classes/lessons included
Dancing classes/lessons included
Onsite live performances included
Access to onsite clubs included
Airport transfers not included
Premium/non-domestic beverages not included
Premium food items not included
Wireless Internet access not included
Laundry/dry cleaning services not included
Childcare not included
Scuba diving excursions not included
Snorkeling excursions not included
Scuba diving certification not included
Motorized water sports not included
Golf green fees not included
Use of golf equipment not included
Use of golf cart not included
Spa/beauty facilities and services not included
Activities/services from independent operators not included
Transportation to offsite activities not included
Offsite tours not included
Taxes included
Buffet and à la carte dining
A la carte or gourmet dining is limited
Onsite entertainment and activities included
Local beverages and soft drinks only
Property Features
Bahia Principe Grand Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Bahia Principe Grand Punta Cana - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a spa tub, and a sauna. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 2 poolside bars, and 7 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces. Business amenities include a business center and a meeting room. A casino, a children's pool, and a fitness center are also featured at the family-friendly Bahia Principe Grand Punta Cana - All Inclusive. Self parking is free. This 3.5-star Punta Cana property is smoke free.
756 guestrooms or units
3 levels
5 dining venues
3 bars on the beach
2 bars by the pool
7 bars or lounges
Built in 2004
Buffet breakfast (free)
Casino
Swim-up bar
Deli
Kid's club (free)
Supervised kid's activities (surcharge)
Childcare (surcharge)
Towels for the beach
Umbrellas for the beach
Poolside lounge chairs
Umbrellas for the pool
Business facilities
Conference space
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Tour and ticket information
Concierge
Wedding services available
Game room or arcade
Terrace
Garden
BBQ grill(s)
Gift shop
Beauty salon
Newspapers in lobby (free)
ATM
Onsite shopping
Bellhop
No smoking on site
Family Friendly Amenities
Family property
Number of outdoor pools - 2
Children's pool
Free WiFi
Children's club (free)
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
Arcade/game room
Playground on site
Miniature golf on site
Free cribs/infant beds
Internet
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Münster (FMO-Münster - Osnabrueck Intl.)
Property shuttles: Airport shuttle
Parking: Free self parking
Room Amenities
Bahia Principe Grand Punta Cana - All Inclusive offers 756 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Private balcony
Sitting area
Pillowtop beds
Jetted tub
In-room dining (limited hours)
LED television
Satellite channels
Coffee maker
Luxury bedding
Shower and tub combination
Rainfall showerhead
Cribs (free)
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Ceiling fan
Ensuite bathroom
Food & Drink
Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
Mikado - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.
Orquidea - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Santa Fe - This theme restaurant specializes in Tex-Mex cuisine and serves dinner only. Reservations are required. Open daily.
Garden Grill - This steakhouse serves dinner only. Reservations are required. Open daily.
El Pescador - This theme restaurant specializes in seafood and serves dinner only. Reservations are required. Open daily.
Room service (during limited hours) is available.
Spa Services
Body treatments
Facial treatments
Massages on beach
Manicures and pedicures
Body scrubs
Hydrotherapy treatments
Sauna in spa
Spa tub in spa
Massages
Hot stone massage
Deep tissue massage
Steam room in spa
Reflexology
Sports massage
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-in time ends at 3:00 PM
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
No rollaway/extra beds available
No elevators
Debit cards not accepted
Staffed front desk
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Masks are compulsory at the property
Food service has been amended for enhanced safety
Hotel Names
All Inclusive Bahia
All Inclusive Bahia Principe
Bahia All Inclusive
Bahia Principe All Inclusive
Grand Bahia Principe All Inclusive
Grand Bahia Principe Punta Cana
Grand Bahia Principe Punta Cana All Inclusive
Punta Cana Grand Bahia
Bahia Principe Grand Punta Cana
Grand Bahia Principe Punta Cana All Inclusive
Bahia Principe Grand Punta Cana All Inclusive
Bahia Principe Grand Punta Cana - All Inclusive Punta Cana
You should know
Pool access available from 9:00 AM to 6:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Awards & Affiliations
Green / Sustainable Property This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
