"Lovely hotel wonderful staff can’t wait to go back " More

By a verified traveller on Thu 30 Aug 2018

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Hotel Description

4-star all-inclusive property near Arena Gorda Beach, connected to a shopping center

Beachside getaway

With a stay at this well-placed property, you'll be half a mile (1 km) from Arena Gorda Beach and within 3 miles (5 km) of Hard Rock Golf Club at Cana Bay. Also, Punta Blanca Golf Course is within 2 miles (3 km) and Iberostar Golf Course is within 6 miles (10 km).

All-inclusive

This all-inclusive property features a full-service spa, a nightclub, and 5 restaurants. Relax with beach umbrellas and enjoy a refreshing drink at one of the 3 beach bars. Bring the family and enjoy the free kid's club, mini golf, and children's pool.

Jetted tubs, comfy beds

Boasting jetted bathtubs, the 756 guestrooms also offer WiFi and free minibar items. Other amenities include balconies, pillowtop beds, and LED TVs with satellite channels.

Junior Suite Superior

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$315 per night

Junior Suite Superior

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Superior

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Superior

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Superior

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Grand Bahia Principe Punta Cana - All Inclusive ratings based on 201 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Bahia Principe Punta Cana - All Inclusive

Everyone (68) Couples (6) Family (7)
1 out of 5

Posted by on 30 Apr. 2019

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Comment from Hotel Management

3 May 2019 by customer service

Dear Guest Thank you for your rating, we would have liked to know more about your stay, but in the same way, we thank you for choosing us as an option for your vacations. Enmanuel Martinez Bahia Principe Bavaro Resorts,

4 out of 5
Nice resort, food was mostly good, but bad service, no one coming to see us or offer anything to drink wether it was breakfast lunch or supper. Many waiters were unpleasant and had a « bothered » face most of the time. But other than that we enjoyed the hotel, pool, beach.

Posted by , from Montreal, CA on 28 Apr. 2019

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Comment from Hotel Management

5 May 2019 by Customer Service

Dear Julia, We greatly appreciate that you have chosen our Grand Bahia Principe Punta Cana as your holiday destination. Thank you for acknowledging our resort as a nice one. We want to apologize for any inconvenience you may have experienced during your stay. Kindest regards, Bolivar Arias Bahía Príncipe Bávaro Resort

4 out of 5
From the moment we check -in and went to lunch food was great A+ all the people working on the restaurant are great hard working and friendly. Got to our room after a long day we get ready to take a nap and another guess open our room door yes the lady had a key to our room. This is where my trips to front desk and guess services started. I spoke to the first person about my deal with the other guess having a key to our room, he said don’t worry I will reset your keys and he seem to be apologetic about. I let it go since I was on vacation I wasn’t going to let that ruin my time there. I get back the room and I try to turn the tv on the remote didn’t work . So I made a call to guess services they said someone will drop off a remote in 20 minutes!!!!!!! Never happen after going to the guess services and front desk and given them my room and personal information 5 times during a week stay the remote got there the 4 day. And I know is just a remote control but is not the case is the principal . I think management need to get more involved on costumer service. The people there made me feel at home and save everything was spotless. Another thing that really got on my nerves is the people trying to sell you timeshares all over the resort. Overall the rooms are huge and clean ,resort was spotless , the shuttle service within the resort is awesome. I give this place 4.0 out of 5. Also while you are there take the time to go meet Adám peguero the local expert with Expedia/Travelocity.

Posted by , from Orlando Florida on 6 Jun. 2019

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4 out of 5
Good wasn’t very good snd we had hard time finding times for dinner

Posted by on 21 May 2019

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Comment from Hotel Management

24 May 2019 by customer service

Dear Guest, We apologize that we could not meet your expectations, your observations will be taken into the highest consideration to help us improve our service. Always at your disposal, Enmanuel Martinez Bahia Principe Bavaro Resort

4 out of 5
The property was clean and staff very accommodating. Did not care for the sales pitch to buy into the property.

Posted by on 14 May 2019

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Comment from Hotel Management

16 May 2019 by customer service

Dear Guest, It is a pleasure and a great compliment to know that you felt satisfied during your stay with us thanks to the great service, entertainment and friendly staff. Kind regards, Enmanuel Martinez Bahia Principe Bavaro Resort

5 out of 5

Posted by on 7 May 2019

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Comment from Hotel Management

11 May 2019 by Customer Service

Dear Guest, Thank you for your rating! We would have liked to know more about your stay, but in the same way, we thank you for choosing us as an option for your vacations. Please do not hesitate to visit our website where you can find all information and update of our Hotels. Kindest regards, Valentina Checo Bahia Principe Bavaro Resort

4 out of 5
The resort and beach were both beautiful. The food was also very good especially the Italian restaurant. The staff for the most part were very friendly and answered any questions that I had. The only negative about my stay was the mattress was hard and old. My phone charger cord was also stolen out of my suitcase my first full day there.

Posted by on 3 May 2019

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Comment from Hotel Management

8 Jun. 2019 by Customer service

Dear Guest, We greatly appreciate all your comments, which have been taken in the highest consideration. We apologize for any inconvenience you may have experienced. Please rest assured that we have taken your observations into great consideration. Kind regards! Claritza Padua Bahia Principe Bavaro Resort

1 out of 5
You are liars , I pay money for my vacation is wasted terribly . The hotel have bad service no licor , my anniversary was terrible

Posted by , from whiteplains, us grand ba on 2 May 2019

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Comment from Hotel Management

6 May 2019 by customer service

Dear Guest, Thank you for taking the time to let us know about your experience at our Hotel. We regret not having been able to achieve our main objective with you, which is our guest´s entire satisfaction. Please be assured that your observations have been taken in the highest consideration. Always at your disposal, Enmanuel Martinez Bahia Principe Bavaro Resort

5 out of 5

Posted by on 25 Apr. 2019

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Comment from Hotel Management

25 Apr. 2019 by Customer Service

Dear Guest, Thank you for your scoring, we would have liked to know more about your stay. In the same way, we thank you for choosing us as a vacation option. Kind regards, Adriana Peguero Bahia Principe Bavaro Resort

5 out of 5

Posted by on 14 Apr. 2019

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Comment from Hotel Management

15 Apr. 2019 by customer service

Dear Guest Thank you for your rating, we would have liked to know more about your stay, but in the same way, we thank you for choosing us as an option for your vacations. Enmanuel Martinez Bahia Principe Bavaro Resorts,

About the Grand Bahia Principe Punta Cana - All Inclusive

Location Arena Gorda - Macao, Punta Cana, La Altagracia 23000

All-inclusive Details

  • Access to onsite clubs included
  • Kayaking included
  • Surfing/boogie boarding included
  • Windsurfing included
  • Taxes included
  • Buffet and à la carte dining
  • A la carte or gourmet dining is limited
  • Airport transfers not included
  • Premium/non-domestic beverages not included
  • Premium food items not included
  • Fitness facilities included
  • Wireless Internet access not included
  • Tennis included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Soccer (football) included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Bicycling included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Local beverages and soft drinks only
  • Gratuities included
  • Food and beverage restrictions apply
  • Surcharge for premium or imported alcoholic beverages
  • Onsite live performances included
  • Snorkeling included

Property Features

Grand Bahia Principe Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Grand Bahia Principe Punta Cana - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a spa tub, and a sauna. There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include 3 beach bars, 2 poolside bars, and 7 bars/lounges. Free breakfast is available daily. WiFi is available in public spaces for a fee. A children's pool, a nightclub, and a fitness center are also featured at the family-friendly Grand Bahia Principe Punta Cana - All Inclusive. Self parking is free. This 4-star Punta Cana property is smoke free.

  • 756 guestrooms or units
  • 3 levels
  • 5 dining venues
  • 3 bars on the beach
  • 2 bars by the pool
  • 7 bars or lounges
  • Built in 2004
  • Buffet breakfast (free)
  • Nightclub
  • Swim-up bar
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Sofa bed
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Punta Cana (PUJ-Punta Cana Intl.) (27.9 km / 17.3 mi)
  • Parking: Free self parking

Room Amenities

Grand Bahia Principe Punta Cana - All Inclusive offers 756 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Accommodations have separate sitting areas and include sofa beds and desks. Beds feature pillowtop mattresses. LED televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs, complimentary toiletries, and hair dryers. This Punta Cana property provides wireless Internet access for a surcharge. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Sitting area
  • Pillowtop beds
  • Jetted tub
  • Pull-out sofa bed
  • Stocked minibar (free)
  • LED television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10 AM.

Mikado - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.

Orquidea - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Santa Fe - This theme restaurant specializes in Tex-Mex cuisine and serves dinner only. Reservations are required.

Garden Grill - This steakhouse serves dinner only. Reservations are required.

El Pescador - This theme restaurant specializes in seafood and serves dinner only. Reservations are required.

Spa Services

  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No elevators

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 15 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.00 per day (rates may vary)
  • In-room safe fee: USD 4 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Bahia Principe Punta Cana All Inclusive
  • Grand Bahia Principe All Inclusive
  • Grand Bahia Principe Punta Cana
  • Grand Bahia Principe
  • Bahia Principe Inclusive

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.