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"the consistent golf cart transportation always being available was very good to get from place to place! was a big time saver to enjoy the most of our ... " More

By a verified traveller on Mon 27 Nov 2023

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Hotel Description

4-star all-inclusive property near Cana Bay Golf Club, connected to a shopping center

Beachfront retreat

With a stay at this Bávaro property, you'll be within half a mile (1 km) of Punta Blanca Golf Course and 2 miles (3 km) of Arena Gorda Beach. Cana Bay Golf Club and Splash Water Park are also within 3 miles (5 km).

All-inclusive

This all-inclusive property features a casino, a full-service spa, and 5 restaurants. Relax with beach umbrellas and enjoy a refreshing drink at one of the 3 beach bars. There's fun for all ages with a free kid's club and mini golf, and barbecue grills are available on site.

Suite, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Junior Suite Superior

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite (Premium)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Superior

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite (Premium)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Bahia Principe Grand Punta Cana - All Inclusive ratings based on 30 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Bahia Principe Grand Punta Cana - All Inclusive

Everyone (9) Couples (9) Family (10)
5 out of 5

Posted by on 11 Sep. 2023

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Comment from Hotel Management

3 Oct. 2023 by Online Reputation

Dear Guest,Thank you for your scoring, we would have liked to know more about your stay. In the same way, we thank you for choosing us as a vacation option.Best regards,Online reputationBahia Principe Bavaro Resort

2 out of 5

Posted by on 2 Jan. 2023

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3 out of 5
I liked the property, the up keep on the outside was amazing. There were always people cleaning it up. Our room was very outdated. The pillows are awful, I would bring my own next time. We always had to call to get more towels. We were a family of 4 and they would only give us 3 towels each day. Very frustrating. The language barrier was a bit of a pain. Not a lot of employees spoke english so we had to download a translater on our phones to speak to them. Some employees at the restaurant seemed annoyed to be working let alone serving food.

Posted by on 15 Mar. 2022

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Comment from Hotel Management

16 Mar. 2022 by Online Reputation

Dear Heather, We sincerely appreciate your comments, as they are very important to us and show us where we need to pay special attention in order to further improve our services. Thank you for highlighting the exterior maintenance, cleanliness, etc. Please note that this kind of situation does not correspond to our daily operation and we are deeply sorry for the inconvenience caused to you. Always available, Katty Botello Online Reputation Bahia Principe Bavaro Resort

4 out of 5
the consistent golf cart transportation always being available was very good to get from place to place! was a big time saver to enjoy the most of our time!

Posted by on 27 Nov. 2023

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Comment from Hotel Management

28 Nov. 2023 by Online Reputation

Dear. Alan J,We are glad to hear that you enjoyed your stay with us to the fullest.Online Reputation Bahia Principe Bavaro Resort

2 out of 5
To start this review I feel as though it is only fair to mention that we stayed at the hotel as they were beginning renovations, therefore some complaints may be fixed in the near future. Now to start on a positive note the hotel does have very beautiful pools and the property itself it very nice on the outside. It is also a very large property and you have access to pools from the various hotels they own. They also made it very simple to navigate the large property with it being very easy to get rides everywhere. Sadly that is all there is to say about what’s good about the hotel. To start you have to wait at least an hour to get into your room with many waiting much longer. When you finally arrive you find a very outdated room that requires renovation, within the room itself many things don’t function like the phone. Although that might seem like a simple fix it’s not since they will tell you they’ll fix it and then never appear. So have fun trying to access their room service or trying to save yourself the ride all the way to the lobby for simple problems. Moving on although I said the pools are very nice, the bars and restaurants surrounding them are not. In the case of the bars you will be on hold since they serve anyone that speaks Spanish first. As for the restaurants the food is subpar and the service is terrible. Now finally if you just want to relax in your room then good luck since the WiFi is awful and TV barely works. All of this aside I think 2 stars is fair

Posted by , from Highlands on 26 Nov. 2023

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Comment from Hotel Management

28 Nov. 2023 by Online Reputation

Dear. Daniel,We greatly regret that we did not meet your expectations. We sincerely appreciate your comments as they are very important to us and show us where we need to pay special attention in order to further improve our services.Thank you for highlighting our beautiful swimming pools.We look forward to welcoming you on a future stay and in this way we can demonstrate our commitment to service and customer satisfaction, a seal of guarantee and quality of our Bahia Principe family.Online Reputation Bahia Principe Bavaro Resort

3 out of 5
Mucho calor en el lobby. Necesita mas abanicos. Necesita control de plagas. Demasiados mosquitos y cucarachas en los alrrededores. Habitaciones necesitan remodelacion. Caja fuerte no servia. Neverita del cuarto no enfriaba mucho. Aires acondicionados del comedor no servian la mayor parte del tiempo. Staff excelente. Entretenimiento ameno.

Posted by on 17 Jul. 2023

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Comment from Hotel Management

18 Jul. 2023 by Online Reputation

Estimado Sr. Edrick Armando,Lamentamos enormemente cualquier inconveniente que haya experimentado.Gracias por destacar nuestra excelente atención por parte de nuestro personal.Esperamos tener la oportunidad de darle la bienvenida nuevamente en cualquiera de nuestros Hoteles Bahía Príncipe en Punta Cana y demostrarle nuestro compromiso en cuanto a nuestro servicio y satisfacción de nuestros clientes.Saludos cordiales, Online Reputation Bahia Principe Bavaro Resort

1 out of 5
This isn't a "Resort", I would describe it as a NIGHTMARE. Rooms are super outdated, the furniture is plastic and or really old, rotted wicker chairs, beds do not have fitted sheets just one cover, and the beds and pillows are extremely OLD, the bathrooms have rust and calcium all over and the bathtub is yellow and brown. The bathrooms do not have washcloths or any sort of amenities i.e., shower cap etc, just empty soap dispensers. The "MINI BAR" is a small non-working fridge with 3 sodas and 2 cans of beer. The rooms don't have proper air conditioning be ready to sleep outside for a nighttime breeze. There is a burned-up ironing board in the closet should you want to stain and iron your clothing. The Pools are small, cloudy and oil slick because they inflate a slide and use shampoo as a lubricant for folks to slide down. The food is GROSS and very limited, be ready to go to sleep hungry and all drinks are served in a mini hard plastic cup (the diner ones). Privilege VIP Membership is a SCAM there is no differential.

Posted by on 5 Jul. 2023

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Comment from Hotel Management

6 Jul. 2023 by Online Reputation

Dear Mrs. Christina,We sincerely appreciate your comments, as they are very important to us and give us the opportunity to evaluate our performance. We sincerely regret that we were not able to achieve our main objective with you, which is to be able to achieve the maximum satisfaction of all our customers.Best regards,Online Reputation Bahia Principe Bavaro Resort

1 out of 5
There were issues almost from the beginning of our stay. The AC was barely working so the ceiling fan was the main source of cooling. The complaint was finally addressed after we approached the front desk for a second time the next day but even if someone came, the problem was not resolved. The mini refrigerator was barely keeping our drinks cold and stopped working as well as the main light in the room. We went to the front desk to get all the issues addressed. They said they would send someone and nobody came until we checked out. The buffet would be okay if we could select food that was not covered by flies. It was not sanitary. Customer service was not good.

Posted by on 18 Jun. 2023

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Comment from Hotel Management

20 Jun. 2023 by Online Reputation

Dear Mr. Darson,We would like to mention that at Bahia Principe Hotels & Resorts our guests are the most important thing; they are the central axis that governs all our activity and towards them we direct our constant efforts every day with the sole purpose of being able to offer fully satisfactory stays. In this case, we greatly regret not having met your expectations. We hope to have the opportunity to welcome you back to Bahia Principe Hotels & Resorts.Always at your disposal, Online Reputation Bahia Principe Bavaro Resort

2 out of 5
The pools and beach was nice the excursions was great the food was ok. No activities was boring the whole trip. The drinks were weak and limited to what was available all i wanted was coconut rum with cranberry and i was told by all bars that they didn't have that. The room was blah the tv didn't work well the shower didn't work well the refrigerator didn't keep drinks cold we asked for a do not disturb hanger and never got one. Never filled the tissue box flying bugs in the room not enough outlets for charging our stuff..i wont be going back wasted $2200 very unhappy

Posted by on 4 Jun. 2023

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Comment from Hotel Management

5 Jun. 2023 by Online Reputation

Estimado Huésped,Queremos expresarle nuestras más sinceras disculpas por los inconvenientes que experimentó, pero tenga por seguro que sus comentarios han sido presentados al Gerente General de nuestro Resort con quien daremos la debida atención.Saludos cordiales,Online ReputationBahia Principe Bavaro Resort

5 out of 5

Posted by on 5 May 2023

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Comment from Hotel Management

6 May 2023 by Online Reputation

Estimado Huésped,Gracias por su puntuación, nos hubiera gustado saber más de su estancia. De igual manera le agradecemos que nos eligiera como opción de vacaciones.Un cordial saludo,Online ReputationBahia Principe Bavaro Resort

About the Bahia Principe Grand Punta Cana - All Inclusive

Location Arena Gorda - Macao, Punta Cana, La Altagracia 23000

All-inclusive Details

  • Gratuities included
  • Surcharge for premium or imported alcoholic beverages
  • Snorkeling included
  • Kayaking included
  • Surfing/boogie boarding included
  • Windsurfing included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Soccer (football) included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite live performances included
  • Access to onsite clubs included
  • Premium food items not included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • All meals served buffet-style
  • Buffet and à la carte dining
  • A la carte or gourmet dining is limited
  • Onsite entertainment and activities included
  • Local beverages and soft drinks only

Property Features

Bahia Principe Grand Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Bahia Principe Grand Punta Cana - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a waterslide, and a spa tub. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 2 poolside bars, and 7 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces. Business amenities include a business center and a meeting room. A casino, a children's pool, and a fitness center are also featured at the family-friendly Bahia Principe Grand Punta Cana - All Inclusive. Self parking is free. This 4-star Punta Cana property is smoke free.

  • 756 guestrooms or units
  • 3 levels
  • 5 dining venues
  • 3 bars on the beach
  • 2 bars by the pool
  • 7 bars or lounges
  • Built in 2004
  • Buffet breakfast (free)
  • Casino
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Bahia Principe Grand Punta Cana - All Inclusive offers 756 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate sitting areas and include dining tables. Pillowtop beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony
  • Sitting area
  • Pillowtop beds
  • Jetted tub
  • LED television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Desk chair

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.

Mikado - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.

Orquidea - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Santa Fe - This theme restaurant specializes in Tex-Mex cuisine and serves dinner only. Reservations are required. Open daily.

Garden Grill - This steakhouse serves dinner only. Reservations are required. Open daily.

El Pescador - This theme restaurant specializes in seafood and serves dinner only. Reservations are required. Open daily.

Spa Services

  • Body treatments
  • Facial treatments
  • Massages on beach
  • Manicures and pedicures
  • Body scrubs
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Steam room in spa
  • Reflexology
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 3:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No elevators
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Masks are compulsory at the property
  • Food service has been amended for enhanced safety

Hotel Names

  • All Inclusive Bahia
  • All Inclusive Bahia Principe
  • Bahia All Inclusive
  • Bahia Principe All Inclusive
  • Grand Bahia Principe All Inclusive
  • Grand Bahia Principe Punta Cana
  • Grand Bahia Principe Punta Cana All Inclusive
  • Punta Cana Grand Bahia
  • Bahia Principe Grand Punta Cana
  • Grand Bahia Principe Punta Cana All Inclusive
  • Bahia Principe Grand Punta Cana All Inclusive
  • Bahia Principe Grand Punta Cana - All Inclusive Punta Cana

You should know

  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Awards & Affiliations

  • Travelife
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.