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4.2 out of 5

"Had a very nice stay at the Grand Palladium Punta Cana. Check in was quick. The room was super clean. Felt like the jet tub just got installed, so new ... " More

By a verified traveller on Sun 05 Aug 2018

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Hotel Description

4-star all-inclusive property near Arena Gorda Beach, connected to the convention center

Beachfront retreat

At this Punta Cana property, you'll be within half a mile (1 km) of Cortecito Beach and 3 miles (5 km) of Arena Gorda Beach. Los Corales Beach and Palma Real Shopping Village are also within 3 miles (5 km).

All-inclusive

This all-inclusive property features a private beach, a casino, and a full-service spa. Enjoy a day at the beach scuba diving, or relax with sun loungers. There's fun for all ages with a free kid's club and mini golf, and in-room childcare is an added bonus.

Jetted tubs, free WiFi

Boasting jetted bathtubs, the 535 guestrooms also offer free WiFi and free minibar items. Flat-screen TVs come with cable channels, and other amenities include furnished balconies and MP3 docks.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$330* Per night/room 15 Nov. - 16 Nov.

Deluxe Single Room

Bed Count 1 King Bed Maximum Occupancy 1 Max

Loft (Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite - Onsite Disco Drinks Included

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Palladium Punta Cana Resort & Spa - All Inclusive ratings based on 13 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Palladium Punta Cana Resort & Spa - All Inclusive

Everyone (8) Couples (3) Family (3)
4 out of 5

Posted by on 12 Sep. 2019

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Comment from Hotel Management

12 Sep. 2019 by Gelson

Dear Guest, We so much appreciate you have devoted part of your valuable time to rate your experience at our hotel, thanks so much for staying with us. It's our hope to welcome you soon in this your home away from home. Kindest regards! Gelson Zorrilla Hospitality Manager

5 out of 5
The property and grounds were beautiful and the staff was friendly and accommodating. I would definitely stay there again and recommend this resort. The restaurants was also amazing .

Posted by on 7 Jul. 2019

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Comment from Hotel Management

7 Jul. 2019 by Sachenca Núñez

Dear Katteen, Thank you for selecting our Grand Palladium Bavaro Suites Resort & Spafor your family holidays at this beautiful Caribbean paradise. It is very gratifying to know that you overall experience of our facilities and services was great. We certainly look forward to see you again to add many great memories to your vacation experience! Kind regards,

3 out of 5
With four hotels on the same property it is quite large to get around and know what is available for guests. Amenities are not explained well and food is not good at all. Beautiful resort, but somewhat overwhelming with little explanation of all there is to see and do. If you don’t want to get off the resort food is disappointing.

Posted by on 24 Jun. 2019

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Comment from Hotel Management

25 Jun. 2019 by Gelson

Dear Guest, Thank you for sharing your experience at Grand Palladium Punta Cana Resort & Spa to contribute to the constant improvement of our service. Thanks for considering our Resort as a nice & beautiful place to vacation. We sincerely regret not having lived up to your expectations on this occasion because of our culinary offer. As a focused-Customer company, we have taken note of each of the aspects pointed out that can be improved to share them with our Management, I'm pretty sure they will be happy to take advantage of these areas of opportunities to turn them into real strengths, thanks for being honest with us and helping us to get better. We hope you will give us the opportunity to welcome you back at Grand Palladium Punta Cana Resort & Spa. Warmest regards, Gelson Zorrilla Hospitality Manager

5 out of 5

Posted by on 2 Jun. 2019

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Comment from Hotel Management

2 Jun. 2019 by Sachenca Núñez

Dear Guest, Thank you for your very good rating and the full 5 points. We are very pleased that you have felt comfortable with us. We hope to welcome you back to our house soon. Best regards,

5 out of 5

Posted by on 27 May 2019

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Comment from Hotel Management

27 May 2019 by Sachenca Núñez

Dear Guest, Thank you very much for your preference and for having stayed at our Grand Palladium Punta Cana Resort & Spa. It is our desire to offer you our services again and for many more years. Best regards,

1 out of 5

Posted by on 7 May 2019

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Comment from Hotel Management

9 May 2019 by Gelson

Dear Guest, Thank you very much for choosing our Grand Palladium Punta Cana Resort & Spa as the ideal hotel for the enjoyment of your well-deserved vacation. We deeply regret not having lived up to your expectations, it is a pity not having received any feedback on your part to put the focus on the improvements and make sure that they do not happen again, please accept a sincere apology and let us reverse this situation somehow. We would be very happy to have your pleasant presence in our facilities again to regain your confidence and ensure that your stay is fully satisfactory as you and yours deserve. Best regards, Gelson Zorrilla Hospitality Manager

5 out of 5

Posted by on 5 May 2019

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Comment from Hotel Management

6 May 2019 by Gelson

Dear Guest, Thanks a lot for granting us the top rating which makes us think your stay has been very positive. We look forward to the next visit of yours. Best regards! Gelson Zorrilla Hospitality Manager

5 out of 5
the hotel grand paladium punta cana the ubication so very good and nice service and place was clenned

Posted by on 5 May 2019

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Comment from Hotel Management

5 May 2019 by Jazmín Rojas

Dear Guest, Thank you so much for choosing us and granting our hotel such a top rating. It's our hope to host you back again soon to enjoy all our facilities once again. Best regards!

4 out of 5
Beaches were beautiful..staff very friendly..resort very big

Posted by on 4 May 2019

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Comment from Hotel Management

5 May 2019 by Sachenca Núñez

Dear Guest, Receive warm greetings from Grand Palladium Punta Cana Hotel. Our main goal is to make an unforgettable experience the vacation of our visitors and we are glad to know that you really enjoyed your stay while with us. Our team is very much looking forward to welcoming you back to the Grand Palladium family in the future. Best Regards,

5 out of 5

Posted by on 28 Apr. 2019

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Comment from Hotel Management

28 Apr. 2019 by Gelson

Dear Guest, Thanks so much for choosing us granting our hotel such a top rating. It's my hope to host you back again soon. Best regards! Gelson Zorrilla Hospitality Manager

About the Grand Palladium Punta Cana Resort & Spa - All Inclusive

Location Playa Bávaro, Punta Cana, La Altagracia 23000

All-inclusive Details

  • Kayaking included
  • Access to onsite clubs included
  • Windsurfing included
  • Taxes included
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Soccer (football) included
  • Childcare not included
  • Scuba diving excursions not included
  • Scuba diving certification not included
  • All available beverages included
  • Motorized water sports not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Miniature golf included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Aerobics classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • All food and beverages included
  • Minibar (all beverages included)
  • Room service during certain hours
  • All non-motorized water sports included
  • Onsite live performances included
  • Theme parties included

Property Features

Grand Palladium Punta Cana Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to unwind on the white sand beach. At Grand Palladium Punta Cana Resort & Spa - All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 13 restaurants on site. For a drink, you can stop by one of the onsite bars, including 4 swim-up bars and 14 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking is available. Smoking is allowed in designated areas at this 4-star Punta Cana property.

  • 535 guestrooms or units
  • 2 levels
  • 14 buildings
  • 13 dining venues
  • 4 bars by the pool
  • 4 swim-up bars
  • 14 bars or lounges
  • Built in 1992
  • Full breakfast (free)
  • Casino
  • Nightclub
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 5
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 6
  • Children's club (free)
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Punta Cana (PUJ-Punta Cana Intl.) (23.8 km / 14.8 mi)
  • Parking: Free self parking

Room Amenities

Grand Palladium Punta Cana Resort & Spa - All Inclusive offers 535 air-conditioned accommodations with MP3 docking stations and free minibar items. Rooms open to furnished balconies. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Private balcony (furnished)
  • Jetted tub
  • Stocked minibar (free)
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free full breakfast daily from 7:00 AM to 11:00 AM.

Boghali - This theme restaurant specializes in Indian cuisine and serves dinner only.

Bamboo - This theme restaurant specializes in Asian cuisine and serves dinner only.

La Adelita - This theme restaurant specializes in Mexican cuisine and serves dinner only.

El Tapeo - This theme restaurant specializes in Spanish cuisine and serves dinner only.

Sumptuori - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.

Room service (during limited hours) is available.

Spa Services

  • Number of treatment rooms 12
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Body scrubs
  • Facial treatments
  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available during limited hours. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered during limited hours. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Facilities fee: USD 50 per person, per day and includes use of:

  • - Spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Palladium Punta Cana
  • Grand Palladium Punta Cana Resort All Inclusive
  • Palladium All Inclusive
  • Palladium Resort
  • Punta Cana Grand Palladium
  • Grand Palladium Punta Cana All Inclusive
  • Grand Palladium Punta Cana Resort And Spa
  • Grand Palladium Punta Cana Resort Spa
  • Grand Palladium Punta Cana Resort Spa All Inclusive
  • Pallaum Punta Cana Inclusive

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.