"The restaurants and quality of food was impressive, especially for an all inclusive resorts. Overall service and attention from staff members was comp ... " More
Beachside getaway
Within 3 miles (5 km) of this Punta Cana property, you'll find Hard Rock Golf Club at Cana Bay and Punta Blanca Golf Course. Arena Gorda Beach and Macao Beach are also within 6 miles (10 km).
All-inclusive
This all-inclusive property features a golf course, a casino, and a full-service spa. Enjoy a day at the beach scuba diving, or relax with sun loungers. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities.
Spa tubs, free WiFi
Boasting private spa tubs and jetted bathtubs, the 1775 guestrooms offer TVs with satellite channels, along with free WiFi. Furnished balconies, 24-hour room service, and minibars are also available.
31 Dec. 2018 by hrhcpuntacana
We would like to thank you for sharing your remarks with us. We believe the best way to improve with the valued comments of our guests. The departments involved have been notified of the issues you experienced and corrective actions are in place. We do hope that you provide us with the opportunity to show you the improvements and we can provide you with a memorable stay.
31 Dec. 2018 by hrhcpuntacana
Please allow us to thank you for taking your time to review about your recent stay. We are always looking for ways to improve and your remarks definitely help us. You may rest assured that your comments have been shared with our Management and the correspondent departments for their follow up and improvement. We do wish to welcome you back to show you. Rock On!
4 Mar. 2020 by Hard Rock Hotel & Casino Punta Cana
Dear Guest. We would like to say thank you for taking the time to share your comments and reviews about your stay with us. We are very happy to know that you enjoyed the treatment and service you received fromour staff. Your comments will be passed on to our Management team and the invollved department to make the neccesary correction to welcome our Rockers back on stage. Rock On!!!! Best Regards.
1 Jan. 2020 by Hard Rock Punta Cana
Dear Randall, Thank you so much for your rate and comments, we are happy to know that you enjoy the service from our rockers. Thanks for your suggestion about the food, we have shared your comments with our team for a proper follow-up. Hope to welcome you soon. Best regards.
15 Dec. 2019 by Hard Rock Hotel Punta Cana
Dear Rock Star, Thank you so much for rating us. We hope to welcome you back soon. Keep Rocking! “This review was responded to on behalf of the General Manager of Hard Rock Hotel and Casino Punta Cana."
11 Nov. 2019 by "This Review was responded to on behalf of the Gen
Dear New Thank you for taking the time to write a review, Sergio. We appreciate your valuable feedback and we’re sorry to hear your stay didn’t completely meet your expectations. We are going to take your comments and share them with the involved departments. We hope you give us the chance to better serve you in the future, we'll wait for your return.
9 Oct. 2019 by “This Review was responded to on behalf of the Ge
We are glad to read that you enjoyed all of what we've offered. Thank you so much for recommending us and look forward to welcoming you back soon on our stage! Rock On!
20 Sep. 2019 by General Manager
Please allow us to thank you for taking your time to review about your stay with us and provide us your valued comments about our services, since we consider that this is the best tool we have to improve and provide the best customer service. We are very sorry for the inconveniences and kindly inform that your observations and experience has been informed to the corresponding departments. and we truly hope to have the opportunity to receive you once again and show you our commitment to our guests’ satisfaction. “This review was responded to on behalf of the General Manager of Hard Rock Hotel and Casino Punta Cana."
24 May 2019 by “This Review was responded to on behalf of the Gen
It makes us very proud to know you appreciate the effort by our staff. It is our main goal to provide the best service to our value guests. We are happy to know you enjoyed your stay. Rock On!
23 May 2019 by General Manager
Hello! We truly appreciate your comments. We very much regret that we failed to ensure your comfort during your stay. We are always looking for ways to improve and your remarks definitely help us. We hope to get the chance to welcome you back in the future. “This review was responded to on behalf of the General Manager of Hard Rock Hotel and Casino Punta Cana."
Hard Rock Hotel & Casino Punta Cana All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. As a guest of Hard Rock Hotel & Casino Punta Cana All Inclusive, you'll find a full-service spa, a golf course, and 13 outdoor swimming pools. There are 10 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 20 bars/lounges. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this property measures 65000 square feet (6039 square meters) and includes a conference center. A casino, a children's pool, and a health club are also featured at the luxury Hard Rock Hotel & Casino Punta Cana All Inclusive. Self parking and valet parking are free. This 4.5-star Punta Cana property is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free long-term parking , Free self parking , Free valet parking
Hard Rock Hotel & Casino Punta Cana All Inclusive offers 1775 air-conditioned accommodations with private spa tubs and minibars. Rooms open to furnished balconies. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries. This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
Simon Mansion - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Cafetto - This café serves breakfast, lunch, and dinner.
Ciao - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
Ipanema - This restaurant specializes in Brazilian cuisine and serves dinner only.
Isla - This restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
