Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

5-star beachfront resort near Arena Gorda Beach

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Where to?

Dates

January 2026

February 2026

Creator video - submitted by Ariblesssed

Overview
Rooms
Location
Policies

Very good

Popular amenities

Hot tub
Breakfast included

Explore the area

Boulevard Turístico Del Este Km 28, #74, Macao, Punta Cana, La Altagracia, 23000

Place, Cana Bay Golf Club
‪12 min walk‬
Place, Arena Gorda Beach
‪13 min drive‬
Place, Bavaro Beach
‪34 min drive‬
Airport, Punta Cana (PUJ-Punta Cana Intl.)
‪52 min drive‬

Room options

Quadruple Suite Standard with Garden View

72 sq m
Sleeps 4

Minibar, in-room safe, individually decorated, desk

Suite Standard with Garden View

Exceptional

72 sq m
Sleeps 4

Double Suite Standard with Garden View

72 sq m
Sleeps 4

Suite Superior with Garden View

72 sq m
Sleeps 4

Double Suite Superior with Garden View

72 sq m
Sleeps 4

Suite Junior with Garden View

Exceptional

75 sq m
Sleeps 4

Double Suite Junior with Garden View

75 sq m
Sleeps 4

Suite Deluxe with Garden View

72 sq m
Sleeps 4

Double Suite Deluxe with Garden View

72 sq m
Sleeps 4

Family Room -6 guests- Deluxe with Garden View

159 sq m
Sleeps 6

Caribbean Suite King Bed & Sofa bed

Wonderful

73 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Caribbean Suite Double Beds & Sofa Bed

Wonderful

73 sq m
Sleeps 4
2 Double Beds and 1 Double Sofa Bed

Pure Wellness Caribbean Suite King Bed & Sofa Bed

Exceptional

Sleeps 4
1 King Bed and 1 Twin Sofa Bed

Suite, Multiple Beds (Pure Wellness Caribbean)

Wonderful

Sleeps 4
2 Double Beds and 1 Twin Sofa Bed

Separate tub and shower, designer toiletries, hair dryer, bathrobes

Islander Junior Suite King Bed & Sofa bed

Exceptional

76 sq m
Sleeps 4
1 Double Sofa Bed and 1 King Bed

Islander Junior Suite Two King Beds & Sofa Bed

Excellent

76 sq m
Sleeps 4
2 King Beds and 1 Double Sofa Bed

Caribbean Sand Suite King Bed & Sofa Bed

Very good

73 sq m
Sleeps 4
1 Double Sofa Bed and 1 King Bed

Caribbean Sand Suite Double beds & Sofa Bed

Good

73 sq m
Sleeps 4
2 Double Beds and 1 Double Sofa Bed

Caribbean Diamond King Bed & Sofa Bed

Exceptional

73 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Caribbean Diamond Double beds & Sofa Bed

Exceptional

73 sq m
Sleeps 4
2 Double Beds and 1 Double Sofa Bed

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

Excellent

73 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

Wonderful

159 sq m
Sleeps 6
2 Double Sofa Beds and 1 King Bed

Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

Very good

159 sq m
Sleeps 4
1 King Bed and 2 Double Sofa Beds

Suite Economy with Garden View

72 sq m
Sleeps 4

Suite Luxury with Garden View

72 sq m
Sleeps 3

Accesible Caribbean Suite King Bed & Sofa Bed

73 sq m
1 bedroom
Sleeps 3
1 Double Sofa Bed and 1 King Bed

Deluxe Suite Double Beds & Sofa Bed

Exceptional

73 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Deluxe Suite King Bed & Sofa Bed

Wonderful

73 sq m
Sleeps 2
1 King Bed and 1 Double Sofa Bed

Suite Economy with internal view

72 sq m
Sleeps 4

Double Suite Economy with internal view

72 sq m
Sleeps 4

Family Room -6 guests- Deluxe with View

159 sq m
Sleeps 6

Suite Standard with Garden View

72 sq m
Sleeps 2

About the area

Punta Cana

Beachside getaway.Your stay at this Bávaro resort places you within 3 miles (5 km) of Punta Blanca Golf Course and Cana Bay Golf Club. Macao Beach and Arena Gorda Beach are also within 6 miles (10 km).

View more Resorts in Punta Cana

What's nearby

Cana Bay Golf Club - 12 min walk - 1.0 km
Arena Gorda Beach - 13 min drive - 2.4 km
Cocotal Golf and Country Club - 19 min drive - 10.4 km
Los Corales Beach - 22 min drive - 13.0 km
Bavaro Beach - 30 min drive - 16.5 km

Getting around

Punta Cana Intl. Airport (PUJ) - 25 min drive

Restaurants

‪La Altagracia - ‬14 min drive
‪Quisqueya - ‬14 min drive
‪Marketplace Buffet - ‬1 min walk
‪Kaori - ‬13 min drive
‪Ipanema Restaurant - ‬3 min drive

About this property

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

5-star beachfront resort near Arena Gorda Beach

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Summer fun is a breeze at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort, where you can play a round of golf at the golf course, cool off in one of the 13 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Free breakfast is served daily. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 20 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking is free.

This 5-star Punta Cana resort is smoke free.

1775 guestrooms or units

4 levels

16 buildings

10 dining venues

4 bars by the pool

3 swim-up bars

20 bars or lounges

Meeting rooms

65000 sq ft of conference space

6039 sq m of conference space

Built in 2009

Buffet breakfast (free)

Nightclub

Deli

Kid's club (free)

Supervised kid's activities (free)

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Umbrellas for the pool

Conference center

Business facilities

Self-service laundry

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Wedding services available

Game room or arcade

Pool or billiards table

Convenience store

Terrace

Garden

Gift shop

Beauty salon

Television in lobby

Onsite shopping

Bellhop

Elevator

No smoking on site

Bar on the beach

Coffee shop

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort offers 1775 air-conditioned accommodations, which are accessible via exterior corridors and feature outdoor private hot tubs and minibars. Rooms open to furnished balconies. Each accommodation is individually decorated. Televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Similar properties

5 outdoor pools, open 7:00 AM to 6:00 PM, pool umbrellas, sun loungers

Pool
Breakfast included
All-inclusive
Spa

CA $776 total

includes taxes & fees

Feb 2 - Feb 3

Property amenities

Family friendly

13 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's pool
Free children's club
Free supervised activities for children
Free water park access
Grocery/convenience store
Laundry facilities
Lazy river
Lifeguards on site
Playground
Snack bar/deli
Waterslide

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free secured self parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:30 AM
10 restaurants
20 bars/lounges
3 swim-up bars
4 poolside bars
A beach bar
A coffee shop/cafe
Snack bar/deli

Things to do

13 outdoor pools
18-hole golf course
Arcade/game room
Beach volleyball
Billiards/pool table
Children's pool
Designer stores
Fitness classes
Free bicycle rentals
Free children's club
Free water park
Full-service spa
Golf
Health club
Hot tub
Lazy river
Nightclub
Pilates classes
Playground
Scuba diving
Shopping
TV in common areas
Waterslide
Yoga classes

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Room amenities

Entertainment

TV with satellite channels

Bedroom

Blackout drapes

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Slippers
Towels provided

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar

Access via exterior corridors
Air conditioning
Desk
Individual decor
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets: USD 150 per pet, per stay
Only dogs and cats are allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 150 per pet, per stay
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Guests may experience noise disturbance due to nearby construction work.

Property is also known as

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Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort Reviews

8.2

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8/10 Good

shane

Travelled with family and small children

Jan 16, 2026

Liked: Cleanliness, property conditions & facilities

It was good

Stayed 5 nights in Jan 2026

8/10 Good

Yudelisse Mateo

Travelled with family

Dec 10, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Everything was ok. But the staff me recibieron like a queen pero era que me querían vender un plan de vacaciones e insistieron tanto que me sentía perseguida y yo estaba de VACACIONES, no quería citas ni agendas. Cuando les dije que no estaba interesada en sus planes de vacaciones . La persona que supuestamente me pusieron para asistirme con preguntas acerca del resort hasta me bloqueó.

Stayed 4 nights in Nov 2025

2/10 Terrible

Frederico

Oct 19, 2025

10/10 Excellent

Ruth

Travelled with family

Oct 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything and Everyone was AMAZING!!!

Stayed 5 nights in Oct 2025

2/10 Terrible

Henrique

Travelled with family

Oct 19, 2025

Disliked: Staff & service, property conditions & facilities

Rude staff. Hard to accommodate gluten diet (they literally served frozen bread). It’s not all inclusive - you have to pay for bowling and many other activities. Had to change rooms day one because of a leak. We had two rooms as a family and they put us 3 buildings apart. A good chunk of the beach and bars is reserved for club partners. Food disappears from restaurants and stalls, for example, Ipanema, one of the steakhouses, was not serving steaks. Terrible, terrible experience.

Stayed 4 nights in Oct 2025

10/10 Excellent

GIA

Travelled with family

Oct 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked this place

Stayed 5 nights in Oct 2025

10/10 Excellent

Hussam, CORONA

Oct 19, 2025

Stayed 4 nights in Oct 2025

10/10 Excellent

Luz

Oct 18, 2025

Liked: Cleanliness

Stayed 3 nights in Oct 2025

8/10 Good

Tania, miami

Travelled with partner

Oct 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Clean

Stayed 1 night in Oct 2025

6/10 Okay

Tarek

Travelled with family

Oct 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I like the property, great customer service, excellent beach and very clean. Air conditioning in the room very loud and kept us from sleeping comfortably.

Stayed 4 nights in Oct 2025

8/10 Good

Christin

Oct 16, 2025

Stayed 3 nights in Oct 2025

2/10 Terrible

Alex

Travelled with family

Oct 15, 2025

Liked: Property conditions & facilities

Disliked: Cleanliness, amenities

Resort was nice,nice beach,alot of pools,good waterpark. Some restaurants was good. Service is very bad. Room was good but shower was very dirty, all the handels and switches in room was dirty. Food in market was bad,nothing to eat. Have to look for my room by myself ,at checkout same thing ,i set the pick up time at 10.20 no one show up. But main problem on thus resort was that they sell on weekends cheap administration to Resort to local people. Loks like was around 300 young man ,they took over the all resort,they run in waterpark next to the kids. You can't get to any slides. At pool same thing,very dirty:towels everywhere, food,cups from drinks,very loud, jumping in the pool in they socks,taking shower nextbto the pool in they underwear. Never go back ther. I like DR first time i experience something like that.

Stayed 6 nights in Sep 2025

2/10 Terrible

noam, Key west

Oct 15, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

⚠️ Do Not Stay at Hard Rock Punta Cana – Unsafe and Unhygienic Our “luxury” family vacation turned into a complete disaster. My son developed a severe allergic rash from the chlorine-filled pools, and my baby daughter had an asthma attack caused by the mold and humidity in the room. The rooms were dirty, moldy, and smelled terrible. Instead of cleaning, staff used machines that released strong chemicals to mask the odor. We were moved several times, but every room was the same. Even worse — a housekeeping manager entered our room and took photos of my baby without my consent. When I complained, they offered a massage and asked me to sign a confidentiality agreement instead of addressing the problem. The hotel is falling apart — broken elevators, leaking ceilings, and unsafe conditions everywhere. The “concierge” tried to sell me a vacation package without any written contract. This is not a 5-star resort, it’s a health and safety hazard. If you care about your family, stay far away from Hard Rock Punta Cana.

Stayed 6 nights in Sep 2025

10/10 Excellent

Ruzanna

Oct 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 9 nights in Sep 2025

6/10 Okay

Rosalyn Denise

Travelled with family

Oct 14, 2025

Liked: Cleanliness, amenities, property conditions & facilities

This was just ok but nice due to small crowd.

Stayed 2 nights in Sep 2025

10/10 Excellent

gregory anthony

Travelled with family

Oct 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The pools were nice.

Stayed 4 nights in Oct 2025

10/10 Excellent

akash

Travelled with group

Oct 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pool Service was the best

Stayed 7 nights in Oct 2025

8/10 Good

Karen

Travelled with family

Oct 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food overall was not up to part in most of the food vendors I tried.

Stayed 2 nights in Jul 2025

10/10 Excellent

SINUHE, Bergenfield

Travelled with family and small children

Oct 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had an amazing time at the Hard Rock Hotel Punta Cana. It’s a great place to go on vacation with your kids. There are tons of fun activities to keep them entertained while we relax and enjoy as well. We really enjoyed the shows during the night time, as well as the walking and all the activities throughout the resort. A special thank you to Laura for all her help during our visit, she truly made our experience memorable. Everyone we met from the restaurant staff, pool attendants, cleaning crew, transport team, and security was very friendly and made our stay even more pleasant. This resort is definitely worth visiting again. Highly recommended.

Stayed 4 nights in Oct 2025

2/10 Terrible

Juan

Travelled with partner

Oct 9, 2025

Disliked: Cleanliness, staff & service, amenities

Terribly maintained . Food needs to be upgraded. For the cost and the class of this resort I would not stay here again . There is not a variety of restaurant's and the staff is not very helpful. The only person that was attentive to us was Senor Ramon Fuego at the pool . He was the best at service. We appreciated his service.

Stayed 3 nights in Oct 2025

8/10 Good

MIRIAN

Travelled with family and small children

Oct 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great experience love it

Stayed 5 nights in Sep 2025

8/10 Good

yanit, New Haven

Travelled with partner

Oct 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed the hotel and amenities. The only concern we had was the response of the concierge, room service, and front desk. We requested for the mini bar to be refilled on 4 ocassions and this was not done in a 3 day period. We were dissapointed as the only thing we had requested was bottled water. We ended up having to bring water from the near bar as numerous attempts received no results. This was a special occasion for my husband and I, so I requested a bottle of wine/champagne with a small cake to welcome us. This was requested 5 times, through phone prior to our arrival, in person once we arrived and 3 additional times through concierge. It appeared staff was not interested in filfulling our multiple request. At one point they said their system showed the request filled eventhough we were in the room and told them this was false. Finally, the evening prior to our early departure we received the small cake and bottle of champgne. Dissapointed of the oversight and lack of attention to us as guest. But the rest of the visit that did not required individual request was great.

Stayed 3 nights in Oct 2025

8/10 Good

Natali

Oct 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The pool was so fun! Water aerobics and the dj were great. The swim up bar was clean and the bartenders were efficient.

Stayed 2 nights in Oct 2025

10/10 Excellent

Hugo

Oct 7, 2025

Liked: Cleanliness, staff & service

Stayed 5 nights in Sep 2025

10/10 Excellent

jairis Heriberto

Oct 6, 2025

Stayed 2 nights in Sep 2025

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Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

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Popular amenities

Explore the area

Room options

View all photos for Quadruple Suite Standard with Garden View

Quadruple Suite Standard with Garden View

View all photos for Suite Standard with Garden View

Suite Standard with Garden View

View all photos for Double Suite Standard with Garden View

Double Suite Standard with Garden View

View all photos for Suite Superior with Garden View

Suite Superior with Garden View

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Double Suite Superior with Garden View

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Suite Junior with Garden View

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Double Suite Junior with Garden View

View all photos for Suite Deluxe with Garden View

Suite Deluxe with Garden View

View all photos for Double Suite Deluxe with Garden View

Double Suite Deluxe with Garden View

View all photos for Family Room -6 guests- Deluxe with Garden View

Family Room -6 guests- Deluxe with Garden View

View all photos for Caribbean Suite King Bed & Sofa bed

Caribbean Suite King Bed & Sofa bed

View all photos for Caribbean Suite Double Beds & Sofa Bed

Caribbean Suite Double Beds & Sofa Bed

View all photos for Pure Wellness Caribbean Suite King Bed & Sofa Bed

Pure Wellness Caribbean Suite King Bed & Sofa Bed

View all photos for Suite, Multiple Beds (Pure Wellness Caribbean)

Suite, Multiple Beds (Pure Wellness Caribbean)

View all photos for Islander Junior Suite King Bed & Sofa bed

Islander Junior Suite King Bed & Sofa bed

View all photos for Islander Junior Suite Two King Beds & Sofa Bed

Islander Junior Suite Two King Beds & Sofa Bed

View all photos for Caribbean Sand Suite King Bed & Sofa Bed

Caribbean Sand Suite King Bed & Sofa Bed

View all photos for Caribbean Sand Suite Double beds & Sofa Bed

Caribbean Sand Suite Double beds & Sofa Bed

View all photos for Caribbean Diamond King Bed & Sofa Bed

Caribbean Diamond King Bed & Sofa Bed

View all photos for Caribbean Diamond Double beds & Sofa Bed

Caribbean Diamond Double beds & Sofa Bed

View all photos for Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

View all photos for Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

View all photos for Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

View all photos for Suite Economy with Garden View

Suite Economy with Garden View

View all photos for Suite Luxury with Garden View

Suite Luxury with Garden View

View all photos for Accesible Caribbean Suite King Bed & Sofa Bed

Accesible Caribbean Suite King Bed & Sofa Bed

View all photos for Deluxe Suite Double Beds & Sofa Bed

Deluxe Suite Double Beds & Sofa Bed

View all photos for Deluxe Suite King Bed & Sofa Bed

Deluxe Suite King Bed & Sofa Bed

View all photos for Suite Economy with internal view

Suite Economy with internal view

View all photos for Double Suite Economy with internal view

Double Suite Economy with internal view

View all photos for Family Room -6 guests- Deluxe with View

Family Room -6 guests- Deluxe with View

View all photos for Suite Standard with Garden View

Suite Standard with Garden View

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About the area

Punta Cana

What's nearby

Getting around

Restaurants

About this property

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort