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"The best all inclusive experience of my life they give you a personal guest concierges who is always at your service. It was beautiful and overall lov ... " More

By a verified traveller on Sun 22 Oct 2023

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Hotel Description

5-star beachfront property near Cocotal Golf and Country Club

Beachside getaway

Your stay at this Bávaro property places you within 3 miles (5 km) of Cocotal Golf and Country Club and Cortecito Beach. Also, Bavaro Beach is within 3 miles (5 km) and Downtown Punta Cana is within 6 miles (10 km).

All-inclusive

This all-inclusive property features a private beach, a full-service spa, and 7 restaurants. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Enjoy the 4 outdoor pools and free perks like buffet breakfast and free self parking.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $478* Per night/room 3 Apr. - 4 Apr.

The Level Ocean Suite By Stay Well

Bed Count 1 King Bed Maximum Occupancy 2 Max

Roulette Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, Beachside

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Level Garden Suite By Stay Well

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Level Suite Beachside By Stay Well

Bed Count 1 King Bed Maximum Occupancy 2 Max

Melia Punta Cana Beach Wellness Inclusive - Adults only ratings based on 23 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Melia Punta Cana Beach Wellness Inclusive - Adults only

Everyone (11) Couples (7) Family (3)
2 out of 5
Its a beautiful property, nice pools and gardens and a gorgeous beach, however the front desk is a disaster, extremely unprofessional, not able to give a simple answer or solve a problem, we attended the sale/ time share program they offered, the reward was a free surf and turf dinner on the beach, well the salesperson believe his name was angel was by far the worst, we told him that we were going to think about it he got up and left, no hand shaking or i'll check with you guys later, unreal!!! Got the dinner not at the beach but a restaurant and when checking out the next day i had to $121.00 in order to be able to check out, i had to pay for that dinner, spent about 45 minutes at the front explaining that we attented the meeting to check with concierge that we made arrangements with well after no legitimate answer they couldnt find anyone and they couldn't find the voucher for the dinner, i had to put the charge in my card or i was going to miss my flight, needless to say how upset and dissapointed at Melia we are, will never go back there nor would i ever recommend it, Beautiful hotel and gorgeous grounds but the complete lack of training and attitude by the personnel makes it a nightmare. I'm on vacation, paying a lot money dont need all these hassle,. Definitely not place that I would go back to and do yourself a favor go to another resort.

Posted by on 26 Feb. 2024

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Comment from Hotel Management

1 Mar. 2024 by Derryl D'costa Hotel Manager Melia Punta Cana Bea

Dear Mr. Gabriel,Thank you for taking the time to share your feedback.We are delighted to hear that you appreciated the beauty of our property, the pools, gardens, and our idyllic beachfront location. It's always our pleasure to offer guests a sanctuary where they can enjoy the tranquility of Punta Cana. However, we are truly sorry to hear about the challenges you faced during your stay, particularly with the front desk and the misunderstanding regarding the sales program and dinner arrangement. This matter was revised with the hotel and it was confirmed that the hotel did not charged your credit card. The representative who assisted you immediately authorized the dinner in courtesy on behalf of our Circle. Please review your account to confirm that there was no charge. Our intention is always to deliver a seamless service culture, and we regret that we did not meet your expectations in this instance. Please rest assured that we take your feedback seriously as it helps us to improve our guest room experience and overall service.We hope that you will return in the future for a more enjoyable stay. Kindest regards,Derryl D'costaHotel Manager Melia Punta Cana Beach A Wellness Inclusive Resort Adults Only

4 out of 5

Posted by on 25 Dec. 2023

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Comment from Hotel Management

27 Dec. 2023 by Guest service center management

Dear Irina,Thank you very much for this positive review. We appreciate that you chose to stay with us and are glad to know your experience was enjoyable. We look forward to welcoming you again. Best regardsGuest service center management

5 out of 5

Posted by on 9 Nov. 2023

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Comment from Hotel Management

16 Nov. 2023 by Guest service center management

Dear David,Thank you very much for this positive review. We appreciate that you chose to stay with us and are glad to know your experience was enjoyable. We look forward to welcoming you again. Best regardsGuest service center management

5 out of 5
The best all inclusive experience of my life they give you a personal guest concierges who is always at your service. It was beautiful and overall lovely.

Posted by on 22 Oct. 2023

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Comment from Hotel Management

23 Oct. 2023 by Derryl D'costa Hotel Manager Melia Punta Cana Bea

Dear Daireny,Thank you for this kind review.We are thrilled to hear that you had the best all-inclusive experience of your life and that our personal guest concierge service exceeded your expectations. Our team takes great pride in providing exceptional service and ensuring that our guests feel well taken care of during their stay. It's fantastic to know that you found our hotel beautiful and overall lovely.We look forward to the pleasure of welcoming you back again in the future. Many thanks,Derryl D'costaHotel Manager Melia Punta Cana Beach A Wellness Inclusive Resort Adults Only

5 out of 5
Our concierge darwin was great and made us feel special

Posted by on 8 Oct. 2023

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Comment from Hotel Management

9 Oct. 2023 by Derryl D'costa Hotel Manager Melia Punta Cana Bea

Dear James,Thank you for your positive review, we appreciate it.We are delighted to hear that our concierge Darwin made you feel special during your stay. Our team members strive to provide exceptional service to all our guests, and it's wonderful to know that Darwin's efforts made a positive impact on your visit. We appreciate your kind words about the cleanliness of our hotel, the condition of the property, and the service you received.Regarding the room amenities, we continuously work on improving our offerings to ensure our guests have a comfortable and enjoyable stay. Your feedback is valuable to us and will be taken into consideration for future enhancements.We look forward to seeing you again soon.Best regards,Derryl D'costaHotel Manager Melia Punta Cana Beach A Wellness Inclusive Resort Adults Only

1 out of 5

Posted by on 15 Aug. 2023

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Comment from Hotel Management

8 Sep. 2023 by Derryl D’costa Hotel Manager Meliá Punta Cana B

Dear Ms. Marsha,Thank you for taking the time to evaluate us, we would like to know the reasons why you consider your stay this way. We work hard every day to ensure the well-being and enjoyment of our guests and we are always available to address any situation that arises while in-house and offer you exceptional service.We hope to have the opportunity to serve you again and change any unfavorable perceptions.Kind regards,

5 out of 5
Covered passages between restaurants.

Posted by on 7 Apr. 2023

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Comment from Hotel Management

10 Apr. 2023 by Guest Service Center Management.

Dear Irina, We are grateful to you for choosing us as a destination to enjoy your days of relaxation. We appreciate your positive words and score about your recent stay.We look forward to welcoming you back. Kind regards, Guest Service Center Management.

5 out of 5

Posted by on 7 Apr. 2023

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Comment from Hotel Management

27 Apr. 2023 by Guest Service Center Management.

Dear Irina, We are grateful to you for choosing us as a destination to enjoy your days of relaxation. We appreciate your positive words and score about your recent stay.We look forward to welcoming you back. Kind regards, Guest Service Center Management.

2 out of 5
Food preparation and food handling needs addressed. Everyday saw dishes on buffet that looked expired. Got food poisoning on last day. Some meats were mislabeled and undercooked- pork labeled as steak and very pink .

Posted by on 24 Mar. 2023

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Comment from Hotel Management

25 Mar. 2023 by Guest Service Center Management

Dear Marc, First and foremost, we want to thank you for choosing Meliá Punta Cana Beach Resort as the destination for your recent vacation. It is a pleasure for us to note that your family had a great time during your stay in our areas, like the beach and pools. Thanks for delighting in the beauty of our property and for highlighting our excellent beaches and pool. Concerning the issues report regarding the food offer, we are sorry that this incident had place during your vacation. By the hand, we have forwarded your comments and impressions to the Food & Beverage department so that they can review this situation. At the same time, we think it is important to mention that our hotel has the HACCP system (hazard analysis and critical control points), which is a quality tool designed for the production and handling of food. It is structured and focused on preventive measures. The concept is designed to prevent hazards related to food that can lead to consumer illness or injury. Based on this system, we carry out constant controls in all areas of processing, preservation, and handling of food to offer our guests a safe experience. Despite the eventualities, we hope to have another opportunity to welcome you as we are convinced that we will be able to do much better in your next stay. Kind regards, Guest Service Center Management.

5 out of 5
My wife and I visited Melia Punta Cana mid-march for our honeymoon trip after a destination wedding we had the prior week. Our wedding was an incredible, but a very exhausting experience so we were excited to visit Melia and enjoy a relaxing time at this beautiful property and beach - which we did. Favorite areas of the resort were Lobby bar at night - BIG VIBES - Melia nailed a great lobby ambiance with the whole layout, lights, music, rum drinks, and great seating options Hammocks - One of our favorite moments of our week-long stay was a couple hours we spent in the late afternoon sitting in the quiet space in the hammocks staring at the palm trees, turtles in the pond, birds flying around, and reading a book. Beach palapas - Obviously what we came for, the beach was rejuvenating with great sand and water. Outside of the property we want to recognize Yamel at the Level who went above and beyond providing white-glove service. He made sure that we were always taken care of in all aspects of our stay. Yamel made sure we could eat wherever we wanted, got our spa services booked on multiple days, stayed in constant communication with us on events, prepared our room one night with a romantic set up, and totally saved the trip for us at one point quickly getting our safe unlocked when we forgot the passcode. His presence was seriously impressive - he was always everywhere helping guests out and outside of his service he is an all around great guy. Melia, take care of Yamel!

Posted by on 20 Mar. 2023

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Comment from Hotel Management

20 Mar. 2023 by Guest Service Center Management

Dear Daniel, We are grateful for your preference in selecting our Meliá Punta Cana Beach Resort for your well-deserved vacation. It is an honor to note that your experience was of excellence achieving five stars in satisfaction. We look forward to having the pleasure of offering you another unique and memorable experience.Kind regards, Guest Service Center Management.

About the Melia Punta Cana Beach Wellness Inclusive - Adults only

Location Playas de Bávaro, Punta Cana, La Altagracia 23000

All-inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • One or more venues limit beverages
  • Surcharge for bottled wine
  • Minibar (all beverages included)
  • All non-motorized water sports included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Premium/non-domestic beverages not included
  • All meals served buffet-style
  • Buffet and à la carte dining
  • Local beverages and soft drinks only
  • Basic alcoholic beverages included
  • Golf not included

Property Features

Melia Punta Cana Beach Wellness Inclusive - Adults only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to feel the sun on your face at the white sand beach. For a free ride to the surf and sand, catch the property's complimentary beach shuttle. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Melia Punta Cana Beach Wellness Inclusive - Adults only you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 7 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a health club, and a garden. Free self parking is available. A complete renovation of Melia Punta Cana Beach Wellness Inclusive - Adults only was completed in January 2018. Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 465 guestrooms or units
  • 2 levels
  • 21 buildings
  • 7 dining venues
  • 7 bars or lounges
  • Meeting rooms
  • 27911 sq ft of conference space
  • 2593 sq m of conference space
  • Built in 1998
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free beach shuttle
  • Parking: Free self parking

Room Amenities

Melia Punta Cana Beach Wellness Inclusive - Adults only offers 465 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. This Punta Cana property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony (furnished)
  • Separate bedroom
  • Stocked minibar (free)
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Free tea bags/instant coffee

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.

Mosaico - This buffet restaurant serves dinner only.

Muoi - This restaurant specializes in Vietnamese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Serendipia - This beach buffet restaurant serves breakfast and lunch. Open daily.

Mar de Sal - This restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Calathea - This beachfront restaurant specializes in Caribbean cuisine and serves dinner only. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 10
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Thai massage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Minimum guest age is 18
  • Caters to adults only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Grey water recycling system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Meliá Punta Cana Wellness Inclusive - Adults only
  • Meliá Punta Cana Beach Wellness Inclusive - Adults only
  • Punta Cana Beach, A Wellness Inclusive Resort – Adults Only
  • Meliá Punta Cana Beach Wellness Inclusive Adults only
  • Melia Punta Cana Beach Wellness Inclusive Adults only
  • Melia Punta Cana Beach Resort Adults Only All Inclusive

You should know

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.