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"Spectacular views from the balcony! Service at the royal level was terrific. Food presentation was wonderful, food was sub par for what we paid. Rooms ... " More

By a verified traveller on Sat 13 Jan 2024

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Hotel Description

4-star beachfront property near Cocotal Golf and Country Club

Beachfront retreat

A stay at this Bávaro property places you within half a mile (1 km) of Cortecito Beach and 3 miles (5 km) of Los Corales Beach. Also, Cocotal Golf and Country Club is within 3 miles (5 km) and Arena Gorda Beach is within 6 miles (10 km).

All-inclusive

A nightclub, 11 restaurants, and 3 outdoor pools are all featured at this all-inclusive property. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 2 outdoor tennis courts and free perks like buffet breakfast and free self parking.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
CA $381* Per night/room 1 Apr. - 2 Apr.

Family Junior Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite (Royal Level)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Studio Suite, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

Occidental Punta Cana - All Inclusive ratings based on 41 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Occidental Punta Cana - All Inclusive

Everyone (20) Couples (8) Family (13)
2 out of 5
The buffets are terrible, they don’t clean the tables just pick up dirty dishes. The food is horrible most of what they serve is mystery food since nothing is labeled. The breakfast buffet at the seafood restaurant is open air which is nice however; the birds come in walking all over the fruit and breads taking bites from random pieces and staff does not care. No one speaks English making it very hard to communicate. Will never use this company resorts ever again!

Posted by on 10 Feb. 2024

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Comment from Hotel Management

12 Feb. 2024 by Orestes Almaguer

Dear client,We greatly appreciate the time spent commenting on your recent experience at our hotel. Occidental Punta Cana always strives to exceed our customers' expectations. Your comment will help our team achieve that goal.We are sincerely sorry to read that your stay was not as pleasant as it should have been and we will be delighted to welcome you again in the future assuring you in advance of our highest commitment to making your next vacation experience at Occidental Punta Cana an unforgettable experience for all reasons. correct.Once again we thank you for sharing your experience with us and we look forward to serving you again soon.Kind regards,Orestes Almaguer General managerOccidental Punta Cana

3 out of 5
Spectacular views from the balcony! Service at the royal level was terrific. Food presentation was wonderful, food was sub par for what we paid. Rooms were dated.

Posted by on 13 Jan. 2024

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Comment from Hotel Management

15 Jan. 2024 by Orestes Almaguer

Dear Paul,Thank you for sharing your comments about your recent stay at Occidental Punta Cana, our main goal is to ensure we continue to provide unforgettable vacation experiences to our guests. We are looking forward to your next visit.Kind regards,Orestes Almaguer FernandezGeneral managerOccidental Punta Cana

5 out of 5
Nice, clean and quiet resort. Staff was very friendly but many of them didn’t understand English and we didn’t understand Spanish so there were issues communicating clearly many times.

Posted by on 30 Dec. 2023

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Comment from Hotel Management

30 Dec. 2023 by Orestes Almaguer

Dear Sushil,We thank you for sharing your opinion about your stay at Occidental Punta Cana. It is wonderful to hear that we were able to make your stay special.We do everything we can to ensure that our guests receive wonderful, personalized service, as it is of great importance to us to provide quality service.We are delighted that you enjoyed your stay with us. Thank you for choosing us when you visit the area. We hope to welcome you again very soon.Kind regards,Orestes AlmaguerGeneral managerOccidental Punta Cana

3 out of 5

Posted by on 3 Aug. 2023

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Comment from Hotel Management

4 Aug. 2023 by Orestes Almaguer

Estimado Chad,Agradecemos que tomara parte de su tiempo para darnos su maravillosa puntuación, nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello.Esperamos poder servirle de nuevo pronto.Saludos cordiales,Orestes AlmaguerDirector generalOccidental Punta Cana

4 out of 5

Posted by , from GUAYAMA on 27 Jul. 2023

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Comment from Hotel Management

16 Aug. 2023 by Orestes Almaguer

Estimada Marie,Gracias por tomar aparte de su tiempo para darnos su maravillosa puntuación luego de su reciente estancia en Occidental Punta Cana. Es maravilloso escuchar que pudimos hacer que su estadía fuera especial. Agradecemos que haya elegido nuestro hotel para sus vacaciones y esperamos tener la oportunidad de servirle nuevamente en el futuro.Saludos Cordiales,Orestes Almaguer Gerente generalOccidental Punta Cana

4 out of 5

Posted by on 13 Jul. 2023

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Comment from Hotel Management

15 Jul. 2023 by Orestes Almaguer

Estimada Glorivee,Gracias por calificar tan alto la calidad de nuestra oferta de vacaciones. No hace falta decir que estamos encantados de saber que pudimos cumplir con sus expectativas. Realmente esperamos tener la oportunidad de recibirlo nuevamente en el futuro.Fue un placer servirle.Saludos cordiales,Marcos CastilloDirector generalOccidental Punta Cana

4 out of 5

Posted by , from Naples on 11 Jul. 2023

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Comment from Hotel Management

3 Aug. 2023 by Orestes Almaguer

Estimado Carlos,Agradecemos que tomara parte de su tiempo para darnos su maravillosa puntuación, nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello.Esperamos poder servirle de nuevo pronto.Saludos cordiales,Orestes AlmaguerDirector generalOccidental Punta Cana

5 out of 5

Posted by on 3 Jul. 2023

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Comment from Hotel Management

4 Jul. 2023 by Marcos Castillo

Estimada Lorena,Agradecemos que tomara parte de su tiempo para darnos su maravillosa puntuación, nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello.Esperamos poder servirle de nuevo pronto.Saludos cordiales,Marcos CastilloDirector generalOccidental Punta Cana

5 out of 5

Posted by on 15 May 2023

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Comment from Hotel Management

5 Jun. 2023 by Marcos Castillo

Estimado Gabriel,Gracias por tomar aparte de su tiempo para darnos su maravillosa puntuación luego de su reciente estancia en Occidental Punta Cana. Es maravilloso escuchar que pudimos hacer que su estadía fuera especial. Agradecemos que haya elegido nuestro hotel para sus vacaciones y esperamos tener la oportunidad de servirle nuevamente en el futuro.Saludos Cordiales,Marcos castilloGerente generalOccidental Punta Cana

4 out of 5
would like lobby hours to go longer. I feel 11:00pm is too early. There is nothing else to do except dancing club and they don't have enough bartenders, at the lobby you can relax and have a drink, it should be open till 01:00am.

Posted by , from Minooka on 10 Apr. 2023

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Comment from Hotel Management

11 Apr. 2023 by Marcos Castillo

Dear Marissa,We want to thank you for sharing this opinion about your recent visit to the Occidental Punta Cana. We are delighted that you enjoyed your stay and we agree that our attentive staff plays a key role in the overall experience of our guests. The whole team works very hard to ensure that we offer a high quality service and a different and memorable experience.Thank you once again for choosing us and for your constructive criticism, we hope to have the opportunity to serve you again in the future and to have the opportunity to exceed your expectations.Kind regards,Marcos CastilloGeneral managerOccidental Punta Cana

About the Occidental Punta Cana - All Inclusive

Location España Avenue, Bávaro, Punta Cana, La Altagracia 23301

All-inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for premium or imported alcoholic beverages
  • Minibar (only non-alcoholic beverages included)
  • All land activities, and recreational facilities and equipment included
  • Kayaking included
  • Windsurfing included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • Onsite live performances included
  • Theme parties included
  • Access to onsite clubs included
  • Premium/non-domestic beverages not included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • All meals served buffet-style
  • Buffet and à la carte dining
  • Water fitness classes/lessons included
  • Sailboats not included
  • Onsite entertainment and activities included
  • Local beverages and soft drinks only

Property Features

Occidental Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. As a guest of Occidental Punta Cana - All Inclusive, you'll find 3 outdoor swimming pools, outdoor tennis courts, and a fitness center. There are 11 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 10 bars/lounges, a beach bar, and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. A business center and a meeting room are available. A nightclub, spa services, and a terrace are also featured at the business-friendly Occidental Punta Cana - All Inclusive. Self parking is free. Smoking is allowed in designated areas at this 4-star Punta Cana property.

  • 860 guestrooms or units
  • 3 levels
  • 17 buildings
  • 11 dining venues
  • 10 bars or lounges
  • Built in 2000
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club
  • Towels for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Free WiFi
  • Outdoor tennis courts - 2
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Parking: Free self parking

Room Amenities

Occidental Punta Cana - All Inclusive offers 860 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. These individually decorated and furnished accommodations include single sofa beds. Beds feature down comforters and premium bedding. Plasma televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony
  • Pull-out sofa bed
  • Stocked minibar (free)
  • In-room dining
  • Plasma television
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM. The property hosts a free manager's reception daily.

El Alcázar - Overlooking the pool, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Las Reses - This steakhouse serves dinner only. Reservations are required. Open select days.

La Hacienda - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.

Via Veneto - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.

Caracolas - This restaurant specializes in seafood and serves dinner only. Reservations are required. Open select days.

Room service is available.

Spa Services

  • Facial treatments
  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Deep tissue massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at noon

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Occidental Punta Cana - All Inclusive

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property uses wind, solar, and geothermal energy, plus a grey water recycling system.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Renewable energy source - solar
  • Renewable energy source - geothermal
  • Renewable energy source - wind
  • Grey water recycling system
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Hotel Names

  • Occidental Grand Punta Cana
  • Occidental Grand Punta Cana All Inclusive
  • Occidental Punta Cana Grand
  • Punta Cana Grand Occidental
  • Occidental Grand Punta Cana All Inclusive Resort
  • Occidental Punta Cana All Inclusive Resort
  • Occidental All Inclusive Resort
  • Occidental Punta Cana
  • Occidental Punta Cana All Inclusive
  • Occidental All Inclusive
  • Occidental Inclusive Resort
  • Occidental Punta Cana All Inclusive
  • Occidental Punta Cana All Inclusive Resort
  • Occidental Punta Cana - All Inclusive Punta Cana
  • Occidental Punta Cana - All Inclusive All-inclusive property

You should know

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.