For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
"Had a great time here. The beach was right outside of the building we stayed in. It was beautiful. The food was ok. It was better to eat at the bu
...
"
More
You'll find Cortecito Beach and Arena Gorda Beach within 3 miles (5 km) of this Punta Cana property. Los Corales Beach and Palma Real Shopping Village are also within 3 miles (5 km).
All-inclusive
A nightclub, 11 restaurants, and 3 outdoor pools are all featured at this smoke-free property. Traveling on business? Take advantage of the business center and WiFi in public areas. Unwind with a drink at one of the 10 bars/lounges and enjoy the free buffet breakfast each morning.
Sofa beds, WiFi
Offering conveniences like sofa beds and coffee/tea makers, the 860 guestrooms also have WiFi and free minibar items. Plasma TVs, premium bedding, and rainfall showerheads are also available.
Occidental Punta Cana - All Inclusive Resort ratings based on 30 Verified Reviews
Review Summary
3.8
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Occidental Punta Cana - All Inclusive Resort
Everyone (18)Couples (1)Family (11)
5 out of 5
The beauty and pretty much everything else. The vacation concierge was annoying though and wouldn’t leave me alone.
Posted by a verified traveller on 26 Aug. 2019
Was this review helpful to you?
Comment from Hotel Management
26 Aug. 2019
by AmbarOPC
Dear Guest,
Thank you for rating the quality of our holiday offering so highly. Needless to say, we are thrilled to hear that we were able to meet your expectations. We truly hope to have the opportunity to host you again in the future.
It was our pleasure to serve you.
Best regards,
Ambar Guzman
Assistant Manager
Occidental Punta Cana
5 out of 5
Friendly staff, excellent restaurants, Santos is the best bartender at the pool, varied night entertainment, beautiful pools, nice bars
Posted by a verified traveller on 10 Aug. 2019
Was this review helpful to you?
Comment from Hotel Management
12 Aug. 2019
by AmbarOPC
Dear Guest,
Thank you for taking a moment to share your recent experience at the Occidental Punta Cana with us. I sincerely apologize for being unable to respond to your review in Portuguese. We try to give every single one of our guests a very personalized experience, even once they’ve already left the hotel.
That said, I would like to express our sincerest gratitude for your kind words and hope that we are able to host you again in the future. It was our sincerest pleasure to serve you.
Best regards,
Ámbar Guzmán
Assistant Manager
Occidental Punta Cana
5 out of 5
Posted by a verified traveller on 6 Aug. 2019
Was this review helpful to you?
Comment from Hotel Management
8 Aug. 2019
by Luz Salcé, Gte. Relaciones Públicas
Dear guest,
Thank you very much for visiting Occidental Punta Cana.
We are glad to learn you had a excellent holiday experience.
It will be a pleasure to welcome you again soon.
Sunny regards from paradise,
5 out of 5
The hospitality, security, food, and amenities were exceptional!!!
Posted by a verified traveller on 26 Jul. 2019
Was this review helpful to you?
Comment from Hotel Management
29 Jul. 2019
by AmbarOPC
Dear Guest,
Thank you for taking a moment to share your recent experience at the Occidental Punta Cana with us. We try to give every single one of our guests a very personalized experience, even once they’ve already left the hotel.
That said, I would like to express our sincerest gratitude for your kind words and hope that we are able to host you again in the future. It was our sincerest pleasure to serve you.
Best regards,
Ámbar Guzmán
Assistant Manager
Occidental Punta Cana
4 out of 5
Everything we did and everyone that we met that worked there was fabulous. They work hard daily to clean the property and rooms to keep it very clean.
Posted by a verified traveller on 26 Jul. 2019
Was this review helpful to you?
Comment from Hotel Management
26 Jul. 2019
by AmbarOPC
Dear Guest,
We would like to take this opportunity to thank you for taking a moment of your time to share your experience at the Occidental Punta Cana with us. We are pleased to know that we were able to satisfy your expectations. That said, we strive to offer each and every single one of our guests an unforgettable experience each time they return, which is why we guarantee your next stay with us will be far better than your last.
Once again, we express our appreciation to you for having chosen to stay with us at the Occidental Punta Cana. Needless to say, we’d be thrilled to welcome you back in the near future.
It was truly a pleasure to serve you.
Best regards,
Ambar Guzman
Assistant Manager
Occidental Punta Cana
3 out of 5
The grounds were well kept, beautiful palm trees throughput the property. The staff was friendly. The food was good. Although the wait staff at the buffet was a little unattractive . The entertainment was very good. We had to ask for wash clothes several time only to get 1 or 2. But overall we had a good time and I would definitely go back to DR.
Posted by a verified traveller on 1 Jul. 2019
Was this review helpful to you?
Comment from Hotel Management
2 Jul. 2019
by AmbarOPC
Dear Guest,
Thank you for giving us feedback. We are thrilled to hear that we were able to meet your expectations. Feel free to contact us with any suggestions on how we can become even better.
We truly hope to have the opportunity to host you again in the future. We guarantee your next stay will far surpass your expectations.
It was sincerely our pleasure to serve you.
Best regards,
Ámbar Guzmán
Assistant Manager
Occidental Punta Cana
4 out of 5
The size of the property s not overwhelming..easy to get around
Posted by a verified traveller on 10 Jun. 2019
Was this review helpful to you?
Comment from Hotel Management
18 Jun. 2019
by AmbarOPC
Dear Guest,
Thank you so much for taking the time to leave a review regarding your recent stay with us. Positive feedback does not only motivate our team to continue offering a superior quality of service, but it also benefits other travellers when deciding on their holiday prospects. That said, we are elated to have received such a stellar review on your behalf and, it goes without saying, that your recommendation is our greatest achievement.
We reiterate our appreciation to you for having chosen to stay with us. We look forward to hosting you again very soon.
It was our pleasure to serve you.
Best regards,
Ambar Guzman
Assistant Manager
Occidental Punta Cana
4 out of 5
the resort is beautiful especially the pool and the beach !!!
Posted by Robert on 3 Jun. 2019
Was this review helpful to you?
Comment from Hotel Management
7 Jun. 2019
by AmbarOPC
Dear Robert,
Thank you so much for taking the time to leave a review regarding your recent stay with us. Positive feedback does not only motivate our team to continue offering a superior quality of service, but it also benefits other travellers when deciding on their holiday prospects. That said, we are elated to have received such a stellar review on your behalf and, it goes without saying, that your recommendation is our greatest achievement.
We reiterate our appreciation to you for having chosen to stay with us. We look forward to hosting you again very soon.
It was our pleasure to serve you.
Best regards,
Ambar Guzman
Assistant Manager
Occidental Punta Cana
5 out of 5
Everything was amazing, not complain at all!! Beautiful place, and comfortable room
Posted by a verified traveller on 28 May 2019
Was this review helpful to you?
Comment from Hotel Management
30 May 2019
by AmbarOPC
Dear Guest,
Thank you for sharing your feedback regarding your recent stay with us. There is nothing more important to us than to offer each of our guests a five-star quality of service and an excellent holiday experience.
We truly hope we have the opportunity to host you again in the future. We guarantee that we will not only meet, but surpass your expectations.
It was sincerely our pleasure to serve you.
Best regards,
Ambar Guzman
Assistant Manager
Occidental Punta Cana
3 out of 5
The beach is gorgeous and there’s easy access. The pools are clean and the property is well kept. Alcohol is NOT top shelf, there’s NO room service. The a la carte restaurants are by reservation only and availability is slim. The food at the buffet and snack bar was good. No complaints but it would be nice to have dining options. There are three levels of service and they make you well aware of it. I walked up to the beach bar, not knowing that i wasn’t entitled to order from there, and was sent away to a cart with an umbrella and cheap alcohol. The bartenders were great but their products were not. The tequila tasted like water. All inclusive normally caters to the guests, but this hotel was completely self service. You want a drink, you go get it. You want food, you go get it and you’re not allowed to bring food out of the restaurant. For the value price it was good, but i will pay extra for service.
Posted by Jessica on 26 May 2019
Was this review helpful to you?
Comment from Hotel Management
28 May 2019
by AmbarOPC
Dear Jessica,
Thank you for providing us with feedback rating your recent stay with us. Needless to say, it is very disappointing to hear we failed to offer you a pleasant holiday. We sincerely apologize for any of our shortcomings and hope that you can find it within yourself to give us another opportunity. There is nothing more important to us that providing each one of our guests with an excellent vacation and superior service. We would like to prove this to you. This is why we want you to know that we are constantly refreshing and renewing our installations and services. We truly hope to have the opportunity to host you again in the future, so we can not only meet, but surpass your expectations.
It was our pleasure to serve you.
Best regards,
Ambar Guzman
Assistant Manager
Occidental Punta Cana
About the Occidental Punta Cana - All Inclusive Resort
Activities/services from independent operators not included
Transportation to offsite activities not included
Offsite tours not included
Yoga classes/lessons included
Pilates classes/lessons included
Sailboats not included
Aerobics classes/lessons included
Dancing classes/lessons included
Language classes/lessons included
Onsite entertainment and activities included
Gratuities included
Local beverages and soft drinks only
Additional gratuities accepted
All food and beverages included
Surcharge for premium or imported alcoholic beverages
Minibar (only non-alcoholic beverages included)
Onsite live performances included
All land activities, and recreational facilities and equipment included
Theme parties included
Property Features
Occidental Punta Cana - All Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Occidental Punta Cana - All Inclusive Resort offers its guests 3 outdoor swimming pools and a fitness center. There are 11 restaurants on site. You can enjoy a drink at one of the bars, which include 10 bars/lounges and a swim-up bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is available in public spaces for a fee. Business amenities include a business center and a meeting room. A nightclub, a terrace, and gift shops/newsstands are also featured at the eco-friendly Occidental Punta Cana - All Inclusive Resort. This 4-star Punta Cana property is smoke free.
Occidental Punta Cana - All Inclusive Resort offers 860 air-conditioned accommodations with free minibar items and laptop-compatible safes. Accommodations are furnished with double sofa beds. Beds feature premium bedding. Plasma televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads. This Punta Cana property provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Pull-out sofa bed
Stocked minibar (free)
Plasma television
Coffee maker
Luxury bedding
Shower
Rainfall showerhead
Housekeeping (daily)
Laptop safe
Telephone
Iron and ironing board
Desk
Air conditioning
Ceiling fan
Ensuite bathroom
Food & Drink
Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM. The property hosts a free manager's reception daily.
El Alcázar - Overlooking the pool, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Las Reses - This restaurant serves dinner only. Open select days.
La Hacienda - This restaurant specializes in Mexican cuisine and serves dinner only. Open select days.
Via Veneto - This restaurant specializes in Italian cuisine and serves dinner only. Open select days.
Caracolas - This restaurant specializes in seafood and serves dinner only. Open select days.
Spa Services
Deep tissue massage
Couples treatment rooms
Manicures and pedicures
Facial treatments
Aromatherapy treatments
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at noon
Minimum check-in age is 18
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Pets
Pets and service animals are not allowed at Occidental Punta Cana - All Inclusive Resort
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
No rollaway/extra beds available
No pets or service animals allowed
Fees
The charges below are included in your overall room price:
New Year's Eve gala dinner fee
Christmas Eve gala dinner fee
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for in-room wireless Internet: USD 12 per day (rates may vary)
Fee for wireless Internet in public areas: USD 12 per day (rates may vary)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Occidental Grand Punta Cana
Occidental Grand Punta Cana All Inclusive
Occidental Punta Cana Grand
Punta Cana Grand Occidental
Occidental Grand Punta Cana All Inclusive Resort
Occidental Punta Cana All Inclusive Resort
Occidental All Inclusive Resort
Occidental Punta Cana
Occidental Punta Cana All Inclusive
Occidental All Inclusive
Occidental Inclusive Resort
Occidental Punta Cana - All Inclusive Resort Punta Cana
You should know
For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.
Awards & Affiliations
Green / Sustainable Property This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
