Hotel Riu Palace Macao - Adults Only - All Inclusive

4.5 star property
4.5-star beachfront property near Arena Gorda Beach

Choose dates to view prices

Photo gallery for Hotel Riu Palace Macao - Adults Only - All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
Creator video
Exterior
6 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Explore the area

View in a map
Playa Arena Gorda, Punta Cana, La Altagracia, 23000
  • Place, Splash Water Park
    ‪3 min walk‬
  • Place, Arena Gorda Beach
    ‪5 min walk‬
  • Place, Punta Blanca Golf Course
    ‪16 min walk‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪42 min drive‬

Room options

Suite (U)

8.4 out of 10
Very good
(20 reviews)
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe, U)

8.6 out of 10
Excellent
(16 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe, B2C-US)

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club, B2C-US)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior, B2C-US)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite (B2C-US)

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (C)

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Deluxe | C)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior | C)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

8.8 out of 10
Excellent
(15 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior, L)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Courtyard View (Superior, E)

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe, L)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite (B2C-CA)

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Deluxe | B2C-CA)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club | B2C-CA)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior | B2C-CA)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite (Swim-up, Deluxe Elite Club, U)

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club, U)

9.0 out of 10
Wonderful
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-up, Deluxe Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Deluxe Elite Club, L)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Double Room (Swim-up, Deluxe Elite Club, L)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite Deluxe Vista al Mar Elite Club (L)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Swim-up Junior Suite Deluxe Vista al Mar Elite Club (L)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club (U) )

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-up Deluxe Elite Club, U)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club (C) )

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | C)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | Deluxe Elite Club | C)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Deluxe Elite Club | C)

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club, E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Deluxe, Elite Club, E)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim-up, Deluxe Elite Club, E)

  • 40 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-up Deluxe Elite Club, E)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim-Up | Deluxe Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club | B2C-US)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Swim Up Deluxe Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room Premium

  • 40 sq m
  • Sleeps 3

Double Room Premium

  • 40 sq m
  • Sleeps 2

Suite Junior with Garden View

  • 40 sq m
  • Sleeps 3

Room Premium with Sea View

  • 40 sq m
  • Sleeps 2

Double Room Premium with Sea View

  • 40 sq m
  • Sleeps 2

Suite, Ocean View (Elite Club (U))

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Deluxe Elite Club (U) )

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club (C))

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Deluxe - Elite Club (C) )

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe Elite Club (B2C-US))

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe - Elite Club (B2C-CA))

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club (B2C-US))

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (Elite Club (B2C-CA))

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Deluxe Elite Club (L) )

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club (L))

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Deluxe | Elite Club | E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe | E)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club | E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite (E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite Junior

  • 31 sq m
  • Sleeps 3

Room Superior

  • 31 sq m
  • Sleeps 3

Suite

  • 52 sq m
  • Sleeps 2

Junior Suite (Superior, U)

8.0 out of 10
Very good
(52 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

You may also like

About the area

Punta Cana

On the beach.You'll be steps from Splash Water Park and within a 10-minute walk of Arena Gorda Beach with a stay at this Bávaro property. Punta Blanca Golf Course and Iberostar Golf Course are also within 2 miles (3 km).

What's nearby

  • Splash Water Park - 3 min walk - 0.3 km
  • Arena Gorda Beach - 5 min walk - 0.5 km
  • Punta Blanca Golf Course - 16 min walk - 1.4 km
  • Iberostar Golf Course - 4 min drive - 1.8 km
  • Bavaro Beach - 23 min drive - 11.6 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 29 min drive

Restaurants

  • ‪Restaurante Colonial - ‬8 min walk
  • ‪Daiquiri Lobby Bar - ‬5 min walk
  • ‪Larimar Restaurante Buffet - ‬19 min walk
  • ‪Steak House - ‬6 min walk
  • ‪Pool Bar Bahía Príncipe Fantasía - ‬17 min walk

About this property

Hotel Riu Palace Macao - Adults Only - All Inclusive

4.5-star beachfront property near Arena Gorda Beach
Some rates at Hotel Riu Palace Macao - Adults Only - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel Riu Palace Macao - Adults Only - All Inclusive, you'll find a full-service spa, a complimentary water park, and 2 outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces.

A nightclub, a hot tub, and a fitness center are also featured at the luxury Hotel Riu Palace Macao - Adults Only - All Inclusive. You'll have access to the outdoor pool at a partner property. Free self parking is available. A complete renovation of Hotel Riu Palace Macao - Adults Only - All Inclusive was completed in September 2023.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

  • 1 building
  • 476 guestrooms or units
  • 4 levels
  • 6 dining venues
  • 7 bars or lounges
  • Nightclub
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Swim-up bar
Hotel Riu Palace Macao - Adults Only - All Inclusive offers 476 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. This Punta Cana property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

Renova Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • 6 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Beach volleyball
  • Fitness classes
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Outdoor pool (guest access)
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas
  • Waterslide
  • Windsurfing

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Macao - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Macao All Inclusive
Macao Palace
Macao Riu
Macao Riu Palace
Palace Macao
Palace Macao Riu
Riu Palace Macao
Riu Palace Macao All Inclusive
Riu Palace Macao All Inclusive Punta Cana
Riu Palace Macao Punta Cana
Riu Palace Macao Hotel Punta Cana
Riu Palace Macao Adults All Inclusive Punta Cana
Riu Palace Macao Adults All Inclusive
Riu Palace Macao Adults Punta Cana
Riu Palace Macao Adults
Riu Palace Macao Adults All Inclusive All-inclusive property
Riu Palace Macao Inclusive
Riu Macao Inclusive Inclusive
Riu Palace Macao Adults Only All Inclusive
Riu Palace Macao – Adults Only All Inclusive
Hotel Riu Palace Macao - Adults Only - All Inclusive Punta Cana

Hotel Riu Palace Macao - Adults Only - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 559 out of 1007 reviews
Rating 8 - Good. 239 out of 1007 reviews
Rating 6 - Okay. 109 out of 1007 reviews
Rating 4 - Poor. 53 out of 1007 reviews
Rating 2 - Terrible. 47 out of 1007 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Erich

Travelled with group
Disliked: Amenities
Pool was enjoyable but swim up bar was too small for for the amount of people at resort
Stayed 6 nights in Nov 2025

8/10 Good

Daniel P

Liked: Staff & service, amenities
Hotel staff were great except for people at front desk You would think since they set the first impression there customer service would set the bar but that was not the case very rude and didn't want to answer questions. The rest of staff waiters house keeper everyone was top notch.
Stayed 6 nights in Nov 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular hotel! I especially loved the hospitality of the staff; they do their best to make you feel welcome. The food was delicious and varied, the beach is beautiful, and the rooms were very comfortable and clean. The entertainment was great too—I couldn't ask for more. I had everything I needed during my stay; I felt like a queen. Thank you to everyone, especially Marcos in the buffet area and Eliezer and Idaury in the entertainment area. I'll be back soon!
Stayed 4 nights in Nov 2025

4/10 Poor

Chelsea

Stayed 4 nights in Nov 2025

6/10 Okay

Aaliyah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort was nice, restaurants were pretty okay, pools were great with swim up bar. A lot of different options. Theres an event at the resort every night. Ppl were full of energy. My only complaint would probably be the staff and the people there bothering/hassling you for money. The room me and my partner had was beautiful but on day 3, there was a whole on top of ceiling and peaked so much water the whole day. We had a electrician come up and fix it tho. There were also a lot of waterbugs, the power went put for about 5-10 mins on our last day. It was a lil hectic. I wouldn't be back here. This resort def just gave relaxation vibes. And if i knew i wanted to have more fun and turn up then i wouldve booked riu republica hotel. Also the hotel sets up transportation to and from hotel. But the last day, as we were waiting for out transportation at the set time it didnt come. We had to wait a whole other hour. We spoke to staff and they told us just call a cab.. mind you the cabs cost 49 and up. So we was really irritated with the unprofessionalism. But yea.
Stayed 5 nights in Oct 2025

10/10 Excellent

JORGE ARTURO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE DINNER WAS EXCELENT.
Stayed 5 nights in Oct 2025

2/10 Terrible

Carey

Travelled with partner
Liked: Cleanliness
Well it was my anniversary and birthday I emailed weeks before to let them know about it only to get there and they had us in a double bed room no decoration like I asked cause I was willing to pay. Went to the front and had to wait another 2hrs before a room was ready not decorated no welcome for the elite club member had to literally go back the next day to remind them we needed the amenities of what we paid for. Staff was wonderful and a huge hotel like this should have there own power grid. Lights kept going on and off all day then stretched into the night. Other from that not sure I’d visit another RUI
Stayed 4 nights in Oct 2025

2/10 Terrible

Yurii

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Property was clean
Stayed 7 nights in Oct 2025

10/10 Excellent

Serhii

Liked: Cleanliness, amenities, property conditions & facilities
)))
Stayed 4 nights in Oct 2025

6/10 Okay

David

Stayed 3 nights in Oct 2025

8/10 Good

Tyrone

Liked: Cleanliness, amenities, property conditions & facilities
Food - 3 Stars Room - 4 Stars Staff- 5 Stars Riu Parties - 5 Stars Casino - 1 Star Pools - 3 Stars Drinks - 3 Stars Entertainment - 2 Stars Beach - 3 Stars
Stayed 5 nights in Oct 2025

4/10 Poor

Keisha

Liked: Cleanliness, amenities, property conditions & facilities
Some members of the staff were very attentive and courteous, while others were not as responsive. Upon arrival, there was no bellman available to assist with my luggage, which was disappointing. I also experienced multiple issues with my room during my stay, including repeated problems with the Wi-Fi, television, and room safe. On several occasions, I was asked to come downstairs to resolve issues rather than having someone come to my room to assist, which was inconvenient. At one point, I was locked out of my safe and informed that I would need to wait until 6:00 a.m. for assistance. When I explained that my medication was inside, help was finally provided. The food at the restaurants was satisfactory, though not exceptional, and the room service meals were unfortunately poor in quality. On a positive note, I thoroughly enjoyed the pool area and met many pleasant guests during my stay. However, I was very uncomfortable that the room lacked a security latch on the door, especially considering that several hotel staff members entered the room during my stay. This made me feel unsafe and detracted from the overall experience.
Stayed 3 nights in Oct 2025

6/10 Okay

Rashiem

Liked: Cleanliness
Not a lot of pool activities to keep you engaged
Stayed 3 nights in Oct 2025

10/10 Excellent

Nikolai Markoz, Port Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants were great Highly recommended
Stayed 5 nights in Oct 2025

6/10 Okay

Randy

Stayed 4 nights in Oct 2025

10/10 Excellent

Deysi Ernestina

Stayed 7 nights in Oct 2025

6/10 Okay

Chad

Staff was very friendly and helpful
Stayed 5 nights in Oct 2025

8/10 Good

Enahi

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been to other Riu, with this one we felt like it needed more friendly staff. This was a little 2 quiet for our like
Stayed 4 nights in Oct 2025

10/10 Excellent

Noni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it
Stayed 4 nights in Oct 2025

8/10 Good

Stacy Murchison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room/property. Didn’t like that you had to make a reservation for the jacuzzi. It was in a separate area in the Wellness Center/Spa. Would have been nice if there was jacuzzi by the pools. Casio only opened during certain time period.
Stayed 5 nights in Oct 2025

10/10 Excellent

Nicol

Stayed 4 nights in Oct 2025

10/10 Excellent

Maria De Lourdes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. The only bad thing was the service in the SPA, jacuzzi area. The employer was rude, unfriendly.
Stayed 4 nights in Oct 2025

6/10 Okay

Joel

Liked: Cleanliness, staff & service
We had two blackouts and major concerns in our room 6103, issues with outlets to charge our cellphones, and water coming out the bathtubs and sinks, please helps us out to file a complaint and get some compensation for what we went through in our honeymoon.
Stayed 3 nights in Oct 2025

4/10 Poor

ryan andrew

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Fun
Stayed 3 nights in Oct 2025

10/10 Excellent

Shelly

Stayed 5 nights in Oct 2025