Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino

4.5 star property
4.5-star beachfront property near Punta Blanca Golf Course

Choose dates to view prices

Photo gallery for Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino

Property amenity
Property video
Banquet hall
Outdoor pool, cabanas (surcharge), pool umbrellas
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • Parking included

Explore the area

View in a map
Highway Macao Playa Arena Gorda, Punta Cana, La Altagracia, 23000
  • Place, Punta Blanca Golf Course
    ‪11 min walk‬
  • Place, Arena Gorda Beach
    ‪14 min walk‬
  • Place, Cana Bay Golf Club
    ‪6 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪44 min drive‬

Room options

Luxury Chairman Three Bedroom Suite Swim Out Diamond Club

  • Ocean view
  • 350 sq m
  • Sleeps 10
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed OR 2 Queen Beds, 2 King Beds and 1 Double Sofa Bed

Luxury Chairman Two Bedroom Suite Swim Out Diamond Club

  • Ocean view
  • 294 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Luxury Presidential One Bedroom Suite

8.4 out of 10
Very good
(41 reviews)
  • Resort view
  • 115 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 294 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Luxury Presidential Two Bedroom Suite Diamond Club

  • Resort view
  • 171 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

Luxury Junior Suite Ocean View Diamond Club

8.6 out of 10
Excellent
(8 reviews)
  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Luxury Chairman Three Bedroom Suite Ocean Front Diamond Club

  • Ocean view
  • 350 sq m
  • Sleeps 10
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed OR 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential Two Bedroom Suite

9.4 out of 10
Exceptional
(10 reviews)
  • Resort view
  • 171 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 3 Double Sofa Beds

Luxury Presidential One Bedroom Suite Diamond Club

  • Resort view
  • 115 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite Swim Out

9.0 out of 10
Wonderful
(211 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Family Suite Ocean View Diamond Club

9.6 out of 10
Exceptional
(14 reviews)
  • Ocean view
  • 63 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite Diamond Club

9.4 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite Swim Out Diamond Club

8.0 out of 10
Very good
(11 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Chairman Four Bedroom Suite Ocean Front Diamond Club

  • Ocean view
  • 406 sq m
  • Sleeps 12
  • 4 Queen Beds, 2 King Beds and 2 Double Sofa Beds

Luxury Junior Suite

8.6 out of 10
Excellent
(259 reviews)
  • Garden view
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Luxury Family Suite

8.4 out of 10
Very good
(116 reviews)
  • Resort view
  • 63 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite Ocean View

8.8 out of 10
Excellent
(38 reviews)
  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Luxury Chairman Four Bedroom Suite Swim Out Diamond Club

  • Ocean view
  • 406 sq m
  • Sleeps 12
  • 2 King Beds, 4 Queen Beds and 2 Double Sofa Beds

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About the area

Punta Cana

On the beach.Your stay at this Bávaro property places you within 2 miles (3 km) of Arena Gorda Beach and Punta Blanca Golf Course. Iberostar Golf Course and Cocotal Golf and Country Club are also within 6 miles (10 km).

What's nearby

  • Punta Blanca Golf Course - 11 min walk - 0.9 km
  • Arena Gorda Beach - 14 min walk - 1.2 km
  • Splash Water Park - 18 min walk - 1.6 km
  • Cana Bay Golf Club - 6 min drive - 2.1 km
  • Bavaro Beach - 26 min drive - 12.9 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 24 min drive

Restaurants

  • ‪Scoops - ‬4 min walk
  • ‪Trattoria Grazie - ‬7 min walk
  • ‪Caney Buffet - ‬8 min drive
  • ‪Bar Ambar Hotel Lobby - ‬9 min drive
  • ‪Selections Buffet - ‬17 min walk

About this property

Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino

4.5-star beachfront property near Punta Blanca Golf Course
Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino like a water park (surcharge) and a lazy river.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 9 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, an outdoor pool, and a children's pool. Free self parking and valet parking are available.

This 4.5-star Punta Cana property is smoke free.

  • 730 guestrooms or units
  • 4 levels
  • 9 buildings
  • 11 dining venues
  • 9 bars or lounges
  • Built in 2017
  • Buffet breakfast (free)
  • Casino
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino offers 730 accommodations with minibars and safes. Rooms open to balconies or patios. These individually decorated accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the property's full-service spa, The Royal Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Similar properties

Property amenities

Family friendly

  • Children's games
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Water park (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 11 restaurants
  • 9 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 3 gaming tables
  • 5 slot machines
  • Beach yoga
  • Billiards/pool table
  • Casino (452 square feet of space)
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Lazy river
  • Outdoor pool
  • Parasailing
  • Pilates classes
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Volleyball
  • Water park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Assured Vacations Protocol (Blue Diamond Resorts)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Assured Vacations Protocol (Blue Diamond Resorts).

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.

Property is also known as

Royalton Bavaro Resort All Inclusive Punta Cana
Royalton Bavaro Resort All Inclusive
Royalton Bavaro All Inclusive
Royalton Bavaro Resort & Spa - All Inclusive Punta Cana
Royalton Bavaro Resort Spa All Inclusive
Royalton Bavaro All Inclusive Punta Cana
Royalton Bavaro All Inclusive
Royalton Bavaro Resort Spa All Inclusive
Royalton Bavaro Resort Casino All Inclusive

Frequently asked questions

How close is Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino to the airport?

Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino is 17.2 mi (24-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.

How much does it cost to stay at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

As of Mar 12, 2026, prices found for a 1-night stay for 2 adults at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino on Apr 11, 2026 start from CA $624, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino have an airport shuttle?

Airport shuttle services are not available at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino.

How close is Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino offer free breakfast?

Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino offers free buffet breakfast every day from 6:30 AM to 10:30 AM.

Is there a casino at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

During your stay you can enjoy the 452 square-foot casino on site, featuring 5 slot machines and 3 gaming tables.

What time is check-in at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino?

This property offers free self parking and valet parking.

Does Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino have a pool?

Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino features an outdoor pool and a children's pool.

Does Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino have a restaurant?

Yes, there are 11 restaurants on site.

Does Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino have a spa?

Pamper yourself with a day at The Royal Spa, where you can enjoy Swedish massages, mani/pedis, and aromatherapy.

How close is Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino to downtown Punta Cana?

Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino is 13.2 mi away from Punta Cana.

Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1344 out of 2581 reviews
Rating 8 - Good. 481 out of 2581 reviews
Rating 6 - Okay. 332 out of 2581 reviews
Rating 4 - Poor. 168 out of 2581 reviews
Rating 2 - Terrible. 256 out of 2581 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Brandi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was great! It was beautiful. The concierge Adoni decorated my room for my husband birthday!!! Anthony the Butler got his birthday cake, delicious!! In the Diamond Club they treat you like you matter. The food in the Diamond Club Lounge was NOT good though. A kiss to the Pastry Chefs ..Every cake was soooo moist and delicious, just SUPERB.
Stayed 3 nights in Dec 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The grounds were clean!! The pools were clean!! The bar tenders were mostly friendly and attentive. Room service was great!! The restaurants were all good. The main buffets were mediocre but did the trick. Communication was amazing. We had a concierge through Expedia names Andoni who went above and beyond to make this a stressful trip. He made all of our reservations for meals and arranged transportation to go downtown. We had a really hard time getting coffee for our room but the coffee shop was great!!! It felt safe and inviting for all of us!!!
Stayed 7 nights in Dec 2025

8/10 Good

johnny

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was good some little stains and one of our lounge chairs had bird poop all over it but overall clean and comfortable. The resort itself was great. Pools were clean and accommodations were met. Staff was friendly I guess my only complaint was the selection of food some days were not tasty or were made improperly and tasted stale but I guess that’s apart of free ammenities. Overall our stay was enjoyable and the kids had lots of fun!
Stayed 4 nights in Dec 2025

10/10 Excellent

AMANDA

Stayed 1 night in Dec 2025

10/10 Excellent

Everett, Woodbridge

Liked: Cleanliness, amenities, property conditions & facilities
Great Resort!
Stayed 4 nights in Nov 2025

10/10 Excellent

John K

Travelled with partner
Liked: Amenities, property conditions & facilities
Yes everything was perfect food was so great and lots of varieties
Stayed 7 nights in Nov 2025

8/10 Good

Renee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, grounds were unkept, staff was very friendly especially Adonis the butler. Beach was beautiful and daytime activities were a lot of fun. Food was ok some restaurants better than others. Night shows were good especially Fire and Circus shows. We enjoyed our stay very much.
Stayed 7 nights in Nov 2025

6/10 Okay

Kane David

Travelled with group
Liked: Amenities
The Diamond Club VIP package is a rip off don’t waste your money. Other than the tiny little diamond club lounge every other Diamond club part of the hotel was a free for all. Our flight was delayed and we missed a full day of our 1 week vacation which we were not compensated for or even acknowledged when we asked if we could maybe extend 1 more day to make up for it. Upon our late arrival (which I called the day we were delayed and let them know we would check in the next day when we arrived) we had to wait for 3.5hrs in the lobby for them to ready our rooms that we should’ve been in the day before. Then they escorted us to our room and had not even activated our room keys so the butler let us in. Though the resort itself and beach was nice with lots of activities to do (most activities you will likely pay extra for) we felt like we were ripped off for the money we paid to be there. I would not recommend this resort.
Stayed 7 nights in Nov 2025

8/10 Good

Caroline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our Expedia concierge Adoni was wonderful- made us all of our reservations before we even arrived on site which made our trip! Food at Tepenyaki and Rio was great, everywhere else was average. A fun trip and would probably come back
Stayed 4 nights in Dec 2025

6/10 Okay

janet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Problems with check in, selected room prior to arrival which we didn’t get and wasted four hours on this process. Seven days later and still no refund.
Stayed 7 nights in Nov 2025

10/10 Excellent

Kim, Rochester

Liked: Cleanliness, amenities, property conditions & facilities
Here’s a polished version of your review that highlights your experience warmly and professionally: --- 🌟🌟🌟🌟🌟 I had a truly wonderful experience at the Royalton Luxury Resort thanks to Junior. He is by far the friendliest staff member I have ever met at the gym. From the moment I walked in, he greeted me with genuine kindness and made me feel completely at ease. Junior went above and beyond to provide all the help and services I needed, ensuring my workout was both enjoyable and productive. His professionalism, attentiveness, and positive energy made a lasting impression. The Royalton is fortunate to have someone like Junior on their team, and I would highly recommend visiting the gym just to experience his outstanding service.
Stayed 10 nights in Nov 2025

8/10 Good

Luke

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Nov 2025

8/10 Good

Jamie

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Our family had a great time! Everyone was very friendly and willing to help make the stay comfortable. The food and drinks were good. Two things I feel need work include the overall cleanliness and also the check in process.
Stayed 5 nights in Nov 2025

4/10 Poor

Jonathan

Travelled with partner, Travelled with group
Disliked: Cleanliness
Room was not what we requested and paid for. Our flights were delayed and we had to arrive the following day. Provided hotel with plenty of notice but when we arrived at the resort we had to wait 5 hrs to get in our room which was 5:15pm. Totally unacceptable especially when we paid for the room the day prior to arrival. The initial staff and butler were very rude and terrible service. Our butler service was absolutely a waste of money. He did not one thing for us and had an awful attitude. Will not be going to this resort again. The rest of the staff was very accommodating and helpful. That includes room service, cooks, and cleaners.
Stayed 7 nights in Nov 2025

10/10 Excellent

PRENITA

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The hotel was good I liked Adonis service
Stayed 5 nights in Nov 2025

4/10 Poor

Siara A, Aguadilla

Travelled with family
Liked: Amenities, property conditions & facilities
Luego de 4 a 5 horas esperando en el lobby para hacer check in sin ninguna explicacion, al final nos venimos a enterar que supuestamente sobre vendieron las habitaciones, ocasionando que no hubiesen habitaciones disponibles. Para colmo Frontier nos habia atrasado el vuelo por 5 horas y llegamos super cansados a Republica para encontrarnos con este panorama, en resumen el dia fue completamente perdido y frustrante. Luego nos hicieron un "upgrade" de habitacion, sin embargo uno se queda con el mal sabor de la experiencia, la cual es dificil procesar aunque te den otra habitacion, pues lamentablemente esa primera impresion siempre es la que cuenta y por mas que intentes el "borron y cuenta nueva", queda la estela del suceso. La actividad nocturna muy pobre, no habian cervezas Presidente, la cual es la cerveza autoctona de su pais, a cambio solo tenian las cervezas Canita, que son practicamente agua..por lo que entendimos que estan abaratando costos. La comida estuvo regular. Por otra parte tengo que validar que los empleados fueron muy amables y atentos y las facilidades del hotel muy bonitas.
Stayed 4 nights in Nov 2025

4/10 Poor

Samantha

Travelled with family and small children
Liked: Cleanliness
The check in process here is long!! I stood online for 45 mins before someone helped me. Mind you there were only 3 family’s before me. The Food is horrible. The only food we enjoyed was from the food truck at the pool. My in law got locked in the toilet because the wooden sliding door is so darn heavy and the locked at flimsy. The staff is very nice, expect at the front desk!! They disappear in the middle of your check in process without telling you where they are going. The surf pool was great but I wouldn’t stay here ever again! Nor at another Royalton property, it’s not worst the money.
Stayed 1 night in Nov 2025

6/10 Okay

Mourad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooma a little outdated and showers were poor. Food variety not the best but overal a good experience.
Stayed 4 nights in Nov 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property, staff, rooms, and culinary choices were all exceptional. Ramon, our butler/guest concierge, was absolutely outstanding. We were so impressed that we’ve already rebooked! ⭐️⭐️⭐️⭐️⭐️
Stayed 3 nights in Nov 2025

2/10 Terrible

Vladimir

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
After traveling to Punta Cana for 25 yrs. this is the WORST PROPERTY EXPERIENCED!
Stayed 5 nights in Nov 2025

6/10 Okay

Luis Gabriel

Travelled with family
Liked: Staff & service, amenities
Check in was terrible, specially the staff at the check in counter. 5 hours to give us our room, and no solutions or answers, when we finally got the room, it had several problemas. Leaks Near the shower, minibar not connected, no toiletries, mildew smell. After complaining about the room to several People only one concierge helped us, Stalin. He change our room and hopefully Will help us get that first night refund.
Damaged door
Stayed 4 nights in Nov 2025

10/10 Excellent

Angela

Stayed 1 night in Dec 2025

2/10 Terrible

Michael

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Before I start--our butler Adoni was incredible. He did everything in his power to cater to us, serve us, and get us what we needed. He is an amazing employee and has so much talent. As for the resort, I'll keep it brief: -- the family room guest bed is an uncomfortable pull out couch that's tiny, hard, and insulting. Most family rooms offer bunk beds, cots, etc. -- the food was not great. I was sick most of the trip from it -- the coffee at the café tastes like something from a gas station. It's sour, has no flavor, no body, and tastes like it's been sitting out for hours and they reuse the espresso pods multiple times. --flies are all over the food and dining areas at the buffet. -- there's no fresh juice station like surrounding resorts -- the staff overall just seem miserable and apathetic. The hospitality isn't there. It's not worth what they charge. -- staff aggressively try and sell you on packages and items when you're walking around. It feels like you're in an open air market. --pillows weren't good at all. -- I'm completely bilingual so it was not a language barrier issue. -- it's definitely not a family resort as there were no activities offered for kids, the kids club was a daycare, basketball nets weren't working, sports balls and equipment weren't available for use, and staff goes out of their way to remind you to have your kids within 3ft of you at all times. --if you're gonna pay $350+/ night--look elsewhere.
Stayed 7 nights in Nov 2025

10/10 Excellent

Leslie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Todo súper, la comida, el lugar....todo hermoso y súper limpio.
Stayed 5 nights in Nov 2025

2/10 Terrible

Katherine Frances

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2025