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Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino

4.5 star property
4.5-star beachfront property near Punta Blanca Golf Course

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Photo gallery for Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino

Property amenity
Property video
Banquet hall
9 bars/lounges, poolside bar
Outdoor pool, cabanas (surcharge), pool umbrellas

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • All-inclusive
  • Parking included

Explore the area

View in a map
Highway Macao Playa Arena Gorda, Punta Cana, La Altagracia, 23000
  • Place, Punta Blanca Golf Course
    ‪11 min walk‬
  • Place, Arena Gorda Beach
    ‪14 min walk‬
  • Place, Splash Water Park
    ‪18 min walk‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪44 min drive‬

Room options

View all photos for Luxury Chairman Three Bedroom Suite Swim Out Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Chairman Three Bedroom Suite Swim Out Diamond Club

  • Ocean view
  • 350 sq m
  • Sleeps 10
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed OR 2 Queen Beds, 2 King Beds and 1 Double Sofa Bed

View all photos for Luxury Chairman Two Bedroom Suite Swim Out Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Chairman Two Bedroom Suite Swim Out Diamond Club

  • Ocean view
  • 294 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Luxury Presidential One Bedroom Suite

Premium bedding, minibar, in-room safe, individually decorated

Luxury Presidential One Bedroom Suite

8.4 out of 10
Very good
(41 reviews)
  • Resort view
  • 115 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 294 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Luxury Presidential Two Bedroom Suite Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Presidential Two Bedroom Suite Diamond Club

  • Resort view
  • 171 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

View all photos for Luxury Junior Suite Ocean View Diamond Club

Beach/ocean view

Luxury Junior Suite Ocean View Diamond Club

8.6 out of 10
Excellent
(8 reviews)
  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Chairman Three Bedroom Suite Ocean Front Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Chairman Three Bedroom Suite Ocean Front Diamond Club

  • Ocean view
  • 350 sq m
  • Sleeps 10
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed OR 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom Suite

Premium bedding, minibar, in-room safe, individually decorated

Luxury Presidential Two Bedroom Suite

9.4 out of 10
Exceptional
(10 reviews)
  • Resort view
  • 171 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 3 Double Sofa Beds

View all photos for Luxury Presidential One Bedroom Suite Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Presidential One Bedroom Suite Diamond Club

  • Resort view
  • 115 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Swim Out

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite Swim Out

9.0 out of 10
Wonderful
(222 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Family Suite Ocean View Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Family Suite Ocean View Diamond Club

9.6 out of 10
Exceptional
(15 reviews)
  • Ocean view
  • 63 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Diamond Club

Beach/ocean view

Luxury Junior Suite Diamond Club

9.0 out of 10
Wonderful
(4 reviews)
  • Resort view
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Swim Out Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite Swim Out Diamond Club

8.2 out of 10
Very good
(12 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairman Four Bedroom Suite Ocean Front Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Chairman Four Bedroom Suite Ocean Front Diamond Club

  • Ocean view
  • 406 sq m
  • Sleeps 12
  • 4 Queen Beds, 2 King Beds and 2 Double Sofa Beds

View all photos for Luxury Junior Suite

Beach/ocean view

Luxury Junior Suite

8.8 out of 10
Excellent
(265 reviews)
  • Garden view
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Family Suite

Premium bedding, minibar, in-room safe, individually decorated

Luxury Family Suite

8.4 out of 10
Very good
(117 reviews)
  • Resort view
  • 63 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View

Beach/ocean view

Luxury Junior Suite Ocean View

8.8 out of 10
Excellent
(38 reviews)
  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Chairman Four Bedroom Suite Swim Out Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Chairman Four Bedroom Suite Swim Out Diamond Club

  • Ocean view
  • 406 sq m
  • Sleeps 12
  • 2 King Beds, 4 Queen Beds and 2 Double Sofa Beds

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W Punta Cana, Adult All-Inclusive

Uvero Alto
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.3 out of 5, Excellent, 61 reviews
The price is CA $897
CA $1,148 total
includes taxes & fees
Apr 23 - Apr 24
W Punta Cana, Adult All-Inclusive

About the area

Punta Cana

On the beach.Your stay at this Bávaro property places you within 2 miles (3 km) of Arena Gorda Beach and Punta Blanca Golf Course. Iberostar Golf Course and Cocotal Golf and Country Club are also within 6 miles (10 km).

What's nearby

  • Punta Blanca Golf Course - 11 min walk - 0.9 km
  • Arena Gorda Beach - 14 min walk - 1.2 km
  • Splash Water Park - 18 min walk - 1.6 km
  • Cana Bay Golf Club - 6 min drive - 2.1 km
  • Bavaro Beach - 26 min drive - 12.9 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 24 min drive

Restaurants

  • ‪Scoops - ‬4 min walk
  • ‪Trattoria Grazie - ‬7 min walk
  • ‪Caney Buffet - ‬8 min drive
  • ‪Bar Ambar Hotel Lobby - ‬9 min drive
  • ‪Selections Buffet - ‬17 min walk

About this property

Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino

4.5-star beachfront property near Punta Blanca Golf Course
Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino like a water park (surcharge) and a lazy river.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 9 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, an outdoor pool, and a children's pool. Free self parking and valet parking are available.

This 4.5-star Punta Cana property is smoke free.

  • 730 guestrooms or units
  • 4 levels
  • 9 buildings
  • 11 dining venues
  • 9 bars or lounges
  • Built in 2017
  • Buffet breakfast (free)
  • Casino
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino offers 730 accommodations with minibars and safes. Rooms open to balconies or patios. These individually decorated accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the property's full-service spa, The Royal Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

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Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino
Bávaro
  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
3.7 out of 5, Good, 1,579 reviews
The price is CA $346
CA $346 total
includes taxes & fees
May 5 - May 6
Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino

Property amenities

Family friendly

  • Children's games
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Water park (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 11 restaurants
  • 9 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 3 gaming tables
  • 5 slot machines
  • Beach yoga
  • Billiards/pool table
  • Casino (452 square feet of space)
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Lazy river
  • Outdoor pool
  • Parasailing
  • Pilates classes
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Volleyball
  • Water park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Assured Vacations Protocol (Blue Diamond Resorts)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Assured Vacations Protocol (Blue Diamond Resorts).

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.

Property is also known as

Royalton Bavaro Resort All Inclusive Punta Cana
Royalton Bavaro Resort All Inclusive
Royalton Bavaro All Inclusive
Royalton Bavaro Resort & Spa - All Inclusive Punta Cana
Royalton Bavaro Resort Spa All Inclusive
Royalton Bavaro All Inclusive Punta Cana
Royalton Bavaro All Inclusive
Royalton Bavaro Resort Spa All Inclusive
Royalton Bavaro Resort Casino All Inclusive

Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1349 out of 2610 reviews
Rating 8 - Good. 486 out of 2610 reviews
Rating 6 - Okay. 341 out of 2610 reviews
Rating 4 - Poor. 175 out of 2610 reviews
Rating 2 - Terrible. 259 out of 2610 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Christa

Stayed 7 nights in Dec 2025

8/10 Good

Scarlet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Entiendo debe mejorar los alimentos del bufet y los jugos que no son naturales, también el servicio del restaurante Ocean la comida estaba fría y las camareras no fueron tan agradables los camareros fueron más atentos, por lo demás estuvo a la altura de lo que ofrecen en su página
Stayed 2 nights in Jan 2026

4/10 Poor

Maricruz, Powder Springs

Stayed 2 nights in Jan 2026

8/10 Good

Ishan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

2/10 Terrible

Julianna

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Staff were rude.
Stayed 3 nights in Nov 2025

10/10 Excellent

Bibe, Staten Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our trip to the Royalton was wonderful. The pools are kept clean as are the grounds. There are tons of activities around the pools. Our large group had something to always do. The best part of the hotel was the wonderful staff. So many were helpful and made the overall experience better. Adoni was so great helping my large group organize dinners and having a special surprise for my parents big anniversary. Overall a very nice experience.
Stayed 8 nights in Dec 2025

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in horrible, Royalton. Did not honor our prepaid rooms and have refused to refund us our money for prepaying. Flys everywhere, rude staff, no staff is willing to help, they just walk away from customers. Would not recommend this resort
Stayed 5 nights in Dec 2025

10/10 Excellent

Audra, Chesapeake

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Royalton Bavaro is an excellent resort that offers numerous things to do within the resort - gym facility, spa, pickle ball, putt putt, ping pong, beach volleyball, and nightly shows that are fun for the entire family! The only negative is the dinner reservations...this was our second visit and although I had wished the process had been streamlined, getting a dinner reservation is not as simple as going on the app and requesting it. There are not enough spots for dinner reservations for all of the guests at the resort which means you end up going to the buffet. The buffet offers great options, but the service is not as good as at the restaurants. To secure a dinner reservation, you have to go to the lobby and find the luxury experience desk attendants before 5pm and make a reservation request, then the employee will whatsapp you and let you know if they found a reservation available. It worked out 3 of the 5 nights during my stay but it takes far too long, and you waste an hour of your day trying to figure it out. Since this was my second time, I tried to call ahead and secure my reservations but that was not allowed because you need to be checked in prior to making reservations. (Good things to know before you get there.)
Stayed 5 nights in Dec 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great. They were always so nice. The room was beautiful and the food delicious. Adoni from Guest Services really helped us with all the reservations.
Stayed 4 nights in Dec 2025

2/10 Terrible

Wendy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No comments
Stayed 1 night in Dec 2025

2/10 Terrible

Maritza

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was dirty and worn. The bathroom door didn’t slid closed, the toilet paper holder was falling out of the wall. House keep didn’t come until almost 4:00 when we were trying to get ready for dinner. Tiles were missing in our swim out pool. Some staff were great others were rude. Especially the concierge who tried to push selling a time share. When we told him no, he was extremely rude towards us the rest of our time at the resort. The pool bars were dirty. The cups were not clean and just dipped in dirty water and used again. The bartenders just poured alcohol on top of the drink and they weren’t frozen. Just a sloppy mess. The bathrooms around the pool and main lobby were disgustingly gross! Dirty, smelled awful and not well kept. Dinner service was so slow. We ended up leaving twice due to waiting almost an hour just for a drink. All the sea food was close to all other foods. You can tell it’s very miss managed and run down. I don’t see it staying open much longer.
Stayed 7 nights in Dec 2025

2/10 Terrible

MASOMEH

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The hotel did not meet my expectations. The service quality was not satisfactory, especially in the Diamond Club area. In addition, the rooms were not clean, and I noticed insects in the room during my stay.
Stayed 5 nights in Dec 2025

6/10 Okay

Ripul

Stayed 6 nights in Dec 2025

4/10 Poor

Ramsey

We have stayed at this hotel on two prior occasions. We will never stay her again.
Stayed 5 nights in Dec 2025

2/10 Terrible

Karen Marie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First floor rooms smell so bad you we couldn’t stay more than a minute
Stayed 5 nights in Dec 2025

4/10 Poor

Makoto

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2025

10/10 Excellent

Mikhail

Stayed 5 nights in Nov 2025

8/10 Good

Shelbi L

Travelled with family
Liked: Cleanliness
Room was clean, our expedia concierge was amazing throughout our entire trip, drinks were good!
Stayed 7 nights in Dec 2025

8/10 Good

Chelsea E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay overall. We booked a swim-out pool room, and while the pool was technically shared with the rest of the first floor, it still felt very private. The rooms could use a bit more upkeep, but nothing major, small things like the bathroom door sticking and some markings on the floor. The grounds were absolutely beautiful, and maintenance was constant. The kids loved the lazy rivers and the swim-up bars (pina coladas were a hit!). One downside was the teen hangout area,it required tokens to play the games, and the machine was broken the entire week we were there.There are also a few “hidden” things I wish we had known sooner. Mini golf requires you to go to the kids’ center to reserve a time, and most slots fill up quickly. The FlowRider also requires a reservation and an additional fee $30 for 15 minutes. Breakfast and lunch were great. For dinner, our favorites were Hunter Steakhouse and Zen. If you go to Zen, definitely do the hibachi show,it was excellent. Excursions were very easy to book, and the staff running them made sure everything went smoothly. The biggest downfall involved Expedia. A few days before arrival I received a text from an Expedia concierge who only handled our dinner reservations. On checkout day, he said he would meet me at the desk to complete a survey (and receive a tip), but when he didn’t show up, he repeatedly texted me asking me to complete the survey anyway. Even 2 days later he is still pushing this survey.
Stayed 6 nights in Dec 2025

10/10 Excellent

Gregory

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice relaxing stay and welcoming staff, Adoni was great in taking care of the family. Kids had a great time and pools were nice and clean. Beach was easy to access, food was good and there were a lot of options. Double room was big enough for everyone.
Stayed 5 nights in Dec 2025

2/10 Terrible

Zaid

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
In 3 days trip, they changed my room everyday. 1st day, even though i was checking in 5 hours late as per their time they didnt provide me room immediately had to wait an hour for it, then they gave me the wrong room with 2 quueen size bed, wherein i booked a king size. 2nd day they gave me aroom in which AC was not working and it took them to figure that out and then they tell me it cant be fixed we'll changeyour room the next day. They didn't provide any upgrade or any services for the inconvenience caused
Stayed 3 nights in Dec 2025

4/10 Poor

Nikaury, NEW YORK

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
While it is a beautiful property, clean beautiful rooms (junior luxury suites), and pool/beach areas are well kept, drinking, dining, and transportation options are limited. The check-in took over 30 minutes. One of our guest had mobility issues and often had to give up on waiting for a ride anywhere. There were few places to call for a pick up and when there was one we would be reminded that it was for the diamond club members. If you’re not in the diamond club you will need to other arrangements for and trek for your meals. Definitely not worth the high price. Do yourself a favor and go somewhere else.
Stayed 2 nights in Dec 2025

8/10 Good

janet

Liked: Cleanliness, staff & service, property conditions & facilities
The grounds were nicely kept Most days we had room service for breakfast which was good. When I went to the buffet breakfast it was very good and many options.
Stayed 7 nights in Dec 2025

6/10 Okay

Jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
To hard to get reservations to restaurants other than buffet. Resort was beautiful.
Stayed 9 nights in Dec 2025

10/10 Excellent

Karla

Stayed 7 nights in Dec 2025