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"The room staff was very friendly and they took great care of the room daily- did a great job cleaning and keeping everything fresh and the turn down s
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You'll find Palma Real Shopping Village and Los Corales Beach within 2 miles (3 km) of this Punta Cana hotel. Cortecito Beach and Bavaro Beach are also within 3 miles (5 km).
Luxury amenities
This smoke-free hotel features a casino, a full-service spa, and a nightclub. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. Enjoy the 4 outdoor pools and free perks like buffet breakfast and free self parking.
Free WiFi, Smart TVs
Boasting comforts such as premium bedding and down comforters, the 641 guestrooms offer thoughtful touches like bathrobes and slippers. Smart TVs come with cable channels, and other amenities include free WiFi and balconies or patios.
Secrets Royal Beach Punta Cana - Adults Only - All Inclusive ratings based on 39 Verified Reviews
Review Summary
4.2
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Secrets Royal Beach Punta Cana - Adults Only - All Inclusive
Everyone (18)Couples (3)
4 out of 5
Posted by a verified traveller on 22 Feb. 2021
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4 out of 5
The room staff was very friendly and they took great care of the room daily- did a great job cleaning and keeping everything fresh and the turn down service while we were out for dinner every night was a very nice tough. The downside- We did not want to sit through a sales presentation about their VIP Membership as we just wanted to relax and they attempted to make us feel bad about it and continued to try to pressure us. We had to finally get mad and just tell them we were leaving....shouldn't have to feel that way on vacation.
Posted by a verified traveller on 19 Aug. 2019
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Comment from Hotel Management
20 Aug. 2019
by hotel manager
Dear Costumer,
Receive our gratitude for choosing our hotel for your holidays. We feel glad that you had an excellent experience, according to the rate given, also thank you for highlighting our high cleanliness standards!!
It would be a pleasure if you decide to stay in our property in future trips to Punta Cana.
Best regards,
Clara Escribano
General Manager
Secrets Royal Beach
5 out of 5
everything was better than expected. Food staff accomodations
Posted by a verified traveller on 5 Feb. 2019
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Comment from Hotel Management
6 Feb. 2019
by General Manager
Dear Guest,
Thank you for taking part of your valuable time to share your impressions on Secrets Royal Beach Punta Cana.
Actually confirming through your review that our facilities and services have exceeded all your expectations fills us with great joy and encourages us to continue doing our best to make the stays of our guests unforgettable experiences.
We hope to see you again in the not too distant future in paradise!
Best regards,
Clara Escribano
General Manager
Secrets Royal Beach Punta Cana
5 out of 5
Posted by a verified traveller on 29 Dec. 2018
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Comment from Hotel Management
29 Dec. 2018
by General Manager
Dear Guest,
Thank you for choosing Secrets Royal Beach Punta Cana for your recents vacation. We are more than happy to know that you had an excellent time among us and enjoyed all our services.
We hope to welcome you back soon!
Best regards,
Clara Escribano
General Manager
Secrets Royal Beach Punta Cana
3 out of 5
I was not impressed with the food or entertainment.
Posted by a verified traveller on 4 Oct. 2018
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Comment from Hotel Management
4 Oct. 2018
by General Manager
Dear guest,
Thank you for choosing our hotel and taking the time to share your review. We regret that our gastronomic offer and entertainment has not fulfilled its expectations.
We work hard to provide our guests the best holidays, that is why we are sad to read that this was not for you.
We hope to welcome you back soon as a second chance to improve your stay.
Best regards,
Clara Escribano
General Manager
3 out of 5
Security aggression
Pros:Generally the hotel staff is very friendly and engaging.
Cons:Improvement of the local content in the food and activities of the hotel. Improve system of identification of hotel guests.
Just be careful returning from the beach to the property, the security may selectively try to stop you if they do not think that you fit the profile of a hotel guest. The hotel needs a better system of identifying guests in order to avoid misperceptions about the hotel and unnecessary aggressive behavior from the security detail.
Posted by a verified traveller on 28 Jul. 2018
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Comment from Hotel Management
31 Jul. 2018
by Hotel Manager
Dear guest,
Thank you for preferring Secrets Royal Beach Punta Cana as your travel destination and taking the time to let us know about your experience. We are glad to know that you enjoyed your stay, even though, some other aspects disturbed you from having a completely satisfaction.
Our staff is one of the main priorities, since, they are the ones who will also mark your stay. Which is why we want to thank you for highlighting them.
We will definitely address all your feedbacks to the right departments, since, they are the ones who makes us better.
Hope you can all give a second chance to turn your experience around.
Best regards,
Katherine Peralta,
Social Media Manager
2 out of 5
It's no "Secret" there is nothing "Royal" Here
*The staff were unfriendly.
*Drinks were watered down and served in small paper cups or in old dirty plastic cups (if available)
*Room smelled like mildew
*Seaweed everywhere, so if you are expecting clear ocean water research and ensure there is no seaweed at that time.
*Constantly interrupted on the beach by people selling random things (cigars, jewlery, drugs, etc.) unpleasant to say the least.
*The food was just "ok"
*Service was Subpar, at best.
Posted by a verified traveller on 24 Jul. 2018
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Comment from Hotel Management
31 Jul. 2018
by Hotel Manager
Dear guest,
Thank you for preferring Secrets Royal Beach Punta Cana as your travel destination and taking the time to let us know about your experience, even though, some aspects disturbed you from having a completely satisfaction.
Our staff is one of the main priorities, since, they are the ones who will also mark your stay. Which is why we find it rare they were as friendly as they always are.
We apologies if food servers and room did not fulfill your expectations. We will definitely address all your feedbacks to the right departments, since, they are the ones who makes us better.
Must add seaweed theme, we know beach is one of the main reason you visit a Caribbean hotel, as you may know it is part of our mother nature and we try to clean our shores for you to enjoy some beach time.
Hope you can all give a second chance to turn your experience around.
Best regards,
Katherine Peralta,
Social Media Manager
5 out of 5
The only thing I would change is the beach
The beach had lots of seaweed! Spent most days in the pool. Enjoyed the atv ride and most of all the kids. Took snacks for them and passsd them out. It was a amazing experience. Canceled the horse back ride due to the horses looking so sick. Unfortunately they didn’t give us our money back so spent $100 for nothing. Locals are so nice and I’m so glad I went away from the resort to do some shopping.
Posted by Latasha, from cincinatti ohio on 9 Jul. 2018
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Comment from Hotel Management
31 Jul. 2018
by Hotel Manager
Dear Latasha,
Thank you for preferring Secrets Royal Beach Punta Cana as your travel destination and taking the time to let us know about your fantastic experience. We are glad to know that you enjoyed the attention of our staff, making sure your kids were happy and enjoying hotel activities.
Must add seaweed theme, we know beach is one of the main reason you visit a Caribbean hotel, as you may know it is part of our mother nature and we try to clean our shores for you to enjoy some beach time. We thank you for understanding us.
We cannot wait to welcome you and your family for another excellent experience.
Best regards,
Katherine Peralta,
Social Media Manager
5 out of 5
My first trip to Punta Cana was amazing !!!! Service was incredible , I was actually sad to leave because of how nice everyone was, and also made some friends who worked there ! I will definitely recommend Secrets to friends and family if they ever plan a vacation!!
Posted by danielle, from new jersey on 24 May 2018
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Comment from Hotel Management
1 Jun. 2018
by Hotel Manager
Hi Danielle, Thank you very much for sharing all your wonderful experience at our hotel Now Larimar and especially since is your first time in Punta Cana. For us it is an honor to read you had an excellent experience.
Kind regards,
Katherine Peralta
Social Media Manager
5 out of 5
Fantastic stay. Entertainment team (all) were excellent. Bar staff were amazing. Variety of reataurants and quality were top notch. The UV start were annoying and could do without sales promotions while im on vacation. The romantic seaside dinner i paid for was moved, due to high wind, to an area alongside another restaurant. It was very disappointing. 2 other couples entered the area because it was not roped off or secluded. There was a guy with a white t shirt and his hat on backwards. Hardly romantic yet i has to pay full price. Better back up plan next time. Overall, we has a fantastic time and will be back.
Posted by Lewis, from Secrets Royal Beach Punta Cana on 6 May 2018
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Comment from Hotel Management
7 May 2018
by Hotel Manager
Dear Lewis, thank you for preferring Secrets Royal Beach Punta Cana. We are delighted to know you had a wonderful stay with us and that you loved our fantastic entertainment, friendly and helpful staff, thematic restaurants and all our facilities and services in general. On the other hands, we will share your observations with the departments involved in order to provide you an excellent vacation next time. Best regards,
About the Secrets Royal Beach Punta Cana - Adults Only - All Inclusive
All onsite activities, and facilities and equipment included
24-hour room service
Airport transfers not included
Spa/beauty facilities and services not included
Buffet and à la carte dining
All available beverages included
Property Features
Some rates at Secrets Royal Beach Punta Cana - Adults Only - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Secrets Royal Beach Punta Cana - Adults Only - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 6 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 6 bars/lounges. WiFi is free in public spaces. This luxury hotel also offers outdoor tennis courts, a fitness center, and a garden. Limited free parking is available on a first-come, first-served basis. This 4.5-star Punta Cana hotel is smoke free.
Parking: Free self parking and RV/bus/truck parking
Room Amenities
Secrets Royal Beach Punta Cana - Adults Only - All Inclusive offers 641 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. 32-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Punta Cana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.
Private balcony or patio
In-room dining (24 hours)
Flat-screen television
Cable channels
Premium channels
Coffee maker
Luxury bedding
Down blanket
Bathtub or shower
Rollaway beds (free)
Housekeeping (daily)
Nightly turndown service
Hair dryer
Safe
Bathrobes
Slippers
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Exterior corridor access
Climate control (air conditioning)
Ceiling fan
Ensuite bathroom
Connecting rooms available
Food & Drink
Guests are served free buffet breakfast daily from 7 AM to 11 AM.
La Riviera - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Seaside Grill - This restaurant specializes in American cuisine and serves dinner only.
Oceana - This restaurant specializes in seafood and serves dinner only.
Himitsu - This restaurant specializes in Asian cuisine and serves dinner only.
Portofino - This restaurant specializes in Italian cuisine and serves dinner only.
24-hour room service is available.
Spa Services
Body treatments
Facial treatments
Manicures and pedicures
Body wraps
Aromatherapy treatments
Hydrotherapy treatments
Massages
Hot stone massage
Deep tissue massage
Swedish massage
Reflexology
Sports massage
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
Free rollaway/extra beds!
Cribs (infant beds) are not available.
Pet Policy
Pets: DOP 3830 per accommodation, per night
Only dogs are allowed
Maximum 1 per room (weight limit: 22 lbs)
Pets cannot be left unattended
Food and water bowls, an off-leash area, pet-sitting services, and pet grooming services are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).
No cribs (infant beds) available
Minimum guest age is 18
Caters to adults only
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk
Pets cannot be left unattended
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property does not follow regional sanitization guidelines
Property does not follow a brand or regulatory agency's sanitization guidelines
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
No gap period between guest stays
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Contactless check-out is not available
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Property follows sanitization practices of Safe Travels (WTTC - Global)
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: DOP 3830 per accommodation, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Secrets Royal Adults Only All Inclusive
Secrets Royal Beach Punta Cana Adults Only All Inclusive
Secrets Royal Beach Punta Cana Adults All Inclusive
Secrets Royal Adults All Inclusive
Secrets Royal Beach Punta Cana Adults
Secrets Royal Adults
Secrets Royal Adults All Inclusive All-inclusive property
Hotel Secrets Royal Beach Punta Cana - Adults Only Punta Cana
Punta Cana Secrets Royal Beach Punta Cana - Adults Only Hotel
Hotel Secrets Royal Beach Punta Cana - Adults Only
Secrets Royal Beach Punta Cana - Adults Only Punta Cana
Secrets Royal Beach Punta Cana Adults Only All Inclusive
Secrets Royal Beach Punta Cana Adults Hotel
Secrets Royal Adults Hotel
Secrets Royal Beach Punta Cana Adults
Secrets Royal Adults
Secrets Royal Punta Cana
Secrets Royal Beach Punta Cana Adults Only
You should know
Pool access available from 8 AM to 6 PM.
This is an adults-only property and guests under 18 years old aren't allowed.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
Awards & Affiliations
Green / Sustainable Property This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
