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Serenade All Suites - Adults Only Resort

5.0 star property
5-star beachfront property near Cabeza de Toro Beach

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Photo gallery for Serenade All Suites - Adults Only Resort

3 outdoor pools, cabanas (surcharge), pool umbrellas
Creator video
Exterior
View from room
4 bars/lounges, 2 poolside bars, swim-up bar, beach bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Cabeza De Toro, Punta Cana, La Altagracia, 23000
  • Place, Bavaro Lagoon
    ‪1 min walk‬
  • Place, Cabeza de Toro Beach
    ‪4 min walk‬
  • Place, Dolphin Explorer
    ‪5 min walk‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪27 min drive‬

Room options

View all photos for Junior Double Room, Garden View

Free minibar, in-room safe, desk, laptop workspace

Junior Double Room, Garden View

9.4 out of 10
Exceptional
(163 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Double Room, Pool View

Free minibar, in-room safe, desk, laptop workspace

Junior Double Room, Pool View

9.2 out of 10
Wonderful
(132 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Double Room, Pool Access, Garden View

Junior Double Room, Pool Access, Garden View

Junior Double Room, Pool Access, Garden View

9.6 out of 10
Exceptional
(35 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Pool Access, Pool View

Free minibar, in-room safe, desk, laptop workspace

Junior Double Room, Pool Access, Pool View

9.4 out of 10
Exceptional
(29 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Master Suite

Master Suite

Master Suite

9.2 out of 10
Wonderful
(21 reviews)
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Punta Cana

On the beach.At this Punta Cana property, you'll be within half a mile (1 km) of Cabeza de Toro Beach and 6 miles (10 km) of Downtown Punta Cana. Also within 9 miles (15 km) are Cocotal Golf and Country Club and Bavaro Beach.

What's nearby

  • Bavaro Lagoon - 1 min walk - 0.1 km
  • Cabeza de Toro Beach - 4 min walk - 0.4 km
  • Dolphin Explorer - 5 min walk - 0.5 km
  • Catalonia Caribe Golf Club - 19 min walk - 1.7 km
  • Bavaro Beach - 25 min drive - 15.6 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 18 min drive

Restaurants

  • ‪The Cut - ‬9 min walk
  • ‪The Win - ‬16 min walk
  • ‪Windows Restaurant - ‬5 min walk
  • ‪Catalonia Bavaro Lobby Bar - ‬4 min drive
  • ‪Restaurante Brasileiro Punta Cana - ‬4 min walk

About this property

Serenade All Suites - Adults Only Resort

5-star beachfront property near Cabeza de Toro Beach
Serenade All Suites - Adults Only Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Serenade All Suites - Adults Only Resort offers its guests 3 outdoor swimming pools and a fitness center. There are 5 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces.

The luxury Serenade All Suites - Adults Only Resort also features spa services, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 325 guestrooms or units
  • 5 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Swim-up bar
Serenade All Suites - Adults Only Resort offers 325 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. A pillow menu is available. 50-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Serene Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite self parking

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Gym
  • Pilates classes
  • Yoga classes

Accessibility

  • No elevator
  • Tile flooring in room

Room amenities

Entertainment

  • 50-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 12 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Serenade Suites Inclusive
Serenade All Suites Adults Only Resort
Serenade All Suites - Adults Only Resort Punta Cana
Serenade All Suites - Adults Only Resort All-inclusive property

Serenade All Suites - Adults Only Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2289 out of 3910 reviews
Rating 8 - Good. 904 out of 3910 reviews
Rating 6 - Okay. 420 out of 3910 reviews
Rating 4 - Poor. 168 out of 3910 reviews
Rating 2 - Terrible. 129 out of 3910 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa, Trenton

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was very nice!! Staff very helpful and pleasant.
Stayed 3 nights in Nov 2025

4/10 Poor

Francine

Travelled with partner
Disliked: Cleanliness, amenities
The hotel lacked service, food and cleanliness.
Stayed 6 nights in Oct 2025

6/10 Okay

Charles A

Stayed 7 nights in Apr 2025

10/10 Excellent

Kaitlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was all around amazing! 10/10
Stayed 7 nights in Oct 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very quiet but nice resort
Stayed 3 nights in Oct 2025

10/10 Excellent

Lolali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have my own butler, and my own customer service agent. Cystomer service agent Shay was great. She will go above and beyond to have your needs met
Stayed 3 nights in Oct 2025

10/10 Excellent

Tomicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location need more on site party club
Stayed 3 nights in Oct 2025

10/10 Excellent

Anushka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and pleasant
Stayed 3 nights in Oct 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Jul 2025

2/10 Terrible

Giovanni

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Oct 2025

4/10 Poor

Luis

Travelled with family
Liked: Property conditions & facilities, room comfort
Opinión general del hotel: En general, es un buen hotel y puedo recomendarlo. Las instalaciones son agradables y los restaurantes a la carta ofrecen una comida excelente, además de contar con personal muy amable y atento en la mayoría de las áreas. Aspectos que deberían mejorar: Sin embargo, hubo varios detalles que me preocupan. Pedí servicio a la habitación en tres ocasiones y nunca llegó; tampoco presentaron excusas. Esto me causó molestias y mi esposa pasó hambre esperando. La señora del área de reservas de restaurantes fue poco cortés y no me brindó ayuda, aunque otro miembro del personal sí se preocupó por resolver la situación. También pedí apoyo especial por ser mi aniversario —incluso ofrecí pagarlo—, pero no colocaron ningún detalle ni realizaron nada al respecto. Además, la señora de limpieza arrojó agua sucia en la piscina privada de la habitación swim-up, algo totalmente inapropiado. Otro inconveniente fue que colocaron la habitación de mi hija lejos de la nuestra, a pesar de que solicitamos estar cerca. Las llaves de la habitación tampoco funcionaron correctamente, y tuve que volver a recepción varias veces para reprogramarlas. El bufé no fue de buena calidad, aunque, como mencioné, los restaurantes a la carta sí resultaron excelentes. Conclusión: Creo que el hotel tiene mucho potencial, pero necesita mejorar la atención al detalle y la coordinación del personal. Son errores pequeños, pero constantes, que afectan la experiencia general.
Stayed 2 nights in Oct 2025

10/10 Excellent

BYRON, stamford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and quiet
Stayed 3 nights in Oct 2025

8/10 Good

Brandon M

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Kind staff however too many vendors
Stayed 5 nights in Sep 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adults only section was quiet best feature we had access to family side. Hospitality and clean rooms. The only negative was the warped doors due to humidity. Regardless , I would stay there again.
Stayed 4 nights in Sep 2025

6/10 Okay

Caitlyn

Travelled with partner
Property was only ok. Our first room had glass in the swim out pool and a toilet that didn’t work. The resort promptly swapped our room with a new one but the rooms were sub par. The pool is very loud with activities. The food is inconsistent, it will all depend on who is serving. They struggle to keep food at the buffet a reasonable temp. Cheese is always warm and floppy and hot food is usually room temp very rarely hot. The housekeeping staff (even though tipped 5usd/day) rarely left the appropriate amount of towels. Not a bad resort but there a definitley better ones out there.
Stayed 10 nights in Sep 2025

8/10 Good

JESSE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice
Stayed 5 nights in Sep 2025

8/10 Good

Aeriel Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Olga Mercedes Serrano

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room super clean and comfortable the staff excellent services I want come back ahgain soon..
Stayed 4 nights in Sep 2025

10/10 Excellent

Tamika

Stayed 2 nights in Sep 2025

10/10 Excellent

ADINA, NEW YORK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though our stay at Serenade Adult Hotels in Punta Cana started off on an unpleasant note, the management along with Ernesto and Mildred, quickly turned things around and transformed our experience into something positive. Their effort and care completely changed our perspective and our review. I would also like to give a heartfelt thank you to Andy, Lucy, and Joan for making my husband’s birthday such a beautiful day to remember. Because of their dedication and the way the team handled our concerns, we went from not wanting to return to actually looking forward to coming back. Most likely, we will at ine point . Thank you
Stayed 4 nights in Sep 2025

2/10 Terrible

Carter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐☆☆☆☆ I would never recommend this hotel. I booked through Expedia based on the advertised 8.8 rating and was shocked by how unsafe and misrepresented it was. The doors did not lock and the patio was shared, which left me feeling completely insecure. The lounge chairs were filthy, covered in puck and debris. No food was available until 6 PM even though I arrived mid-afternoon at 2:40 PM. Nothing was mentioned about this at booking. The overall environment felt extremely unsafe and absolutely not what I trusted Expedia to provide. I contacted Expedia within the first hour of arrival and ended up paying for a flight out within 24 hours just to leave. To make things worse, the hotel forced me to sign papers to leave but refused to let me state my reasons. This property is completely misrepresented online and should not carry such a high rating. If you value safety, honesty, and basic hospitality—avoid this hotel
Stayed 6 nights in Sep 2025

10/10 Excellent

Christelle

Liked: Property conditions & facilities
The room wasn’t thoroughly cleaned, housekeeping never came to my room during my stay.
Stayed 4 nights in Sep 2025

8/10 Good

Dilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service.Friendly staff.Clean & spacious rooms.Good food.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ngozi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation, staff and management are absolutely amazing, always happy and ready to help. Always smiling
Stayed 6 nights in Sep 2025

2/10 Terrible

Juliana

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were definitely colorist. We were locked out of our room for almost 3 hrs and I kept going back and front from the room to the front desk and no one came to open the door and when I called no one answered but I walked up there someone was sitting there but ignoring the call! Food was absolutely disgusting and the restaurant reservation was limited! Overall horrible I would never be back
Stayed 5 nights in Aug 2025