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Serenade All Suites - Adults Only Resort

Property class: 5 and above
5-star beachfront property near Cabeza de Toro Beach

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Photo gallery for Serenade All Suites - Adults Only Resort

3 outdoor pools, cabanas (surcharge), pool umbrellas
Creator video
4 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Exterior
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Cabeza De Toro, Punta Cana, La Altagracia, 23000
  • Place, Bavaro Lagoon
    ‪1 min walk‬
  • Place, Cabeza de Toro Beach
    ‪4 min walk‬
  • Place, Dolphin Explorer
    ‪5 min walk‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪32 min drive‬

Room options

View all photos for Junior Double Room, Garden View

Free minibar, in-room safe, desk, laptop workspace

Junior Double Room, Garden View

9.4 out of 10
Exceptional
(174 reviews)
  • Garden view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Double Room, Pool View

Free minibar, in-room safe, desk, laptop workspace

Junior Double Room, Pool View

9.2 out of 10
Wonderful
(142 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Double Room, Pool Access, Garden View

Junior Double Room, Pool Access, Garden View

Junior Double Room, Pool Access, Garden View

9.6 out of 10
Exceptional
(38 reviews)
  • Garden view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room, Pool Access, Pool View

Free minibar, in-room safe, desk, laptop workspace

Junior Double Room, Pool Access, Pool View

9.4 out of 10
Exceptional
(32 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Master Suite with Elite Service

Master Suite with Elite Service | View from room

Master Suite with Elite Service

9.2 out of 10
Wonderful
(22 reviews)
  • Garden view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Punta Cana

On the beach.At this Punta Cana property, you'll be within half a mile (1 km) of Cabeza de Toro Beach and 6 miles (10 km) of Downtown Punta Cana. Also within 9 miles (15 km) are Cocotal Golf and Country Club and Bavaro Beach.

What's nearby

  • Bavaro Lagoon - 1 min walk - 0.1 km
  • Cabeza de Toro Beach - 4 min walk - 0.4 km
  • Dolphin Explorer - 5 min walk - 0.5 km
  • Catalonia Caribe Golf Club - 19 min walk - 1.7 km
  • Bavaro Beach - 31 min drive - 15.3 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 18 min drive

Restaurants

  • ‪Windows Restaurant - ‬5 min walk
  • ‪The Cut - ‬9 min walk
  • ‪The Win - ‬16 min walk
  • ‪Italian Restaurant - ‬4 min walk
  • ‪Catalonia Bavaro Lobby Bar - ‬4 min drive

About this property

Serenade All Suites - Adults Only Resort

5-star beachfront property near Cabeza de Toro Beach
Serenade All Suites - Adults Only Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Serenade All Suites - Adults Only Resort offers its guests 3 outdoor swimming pools and a fitness center. There are 5 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces.

There are 3 meeting rooms available. The luxury Serenade All Suites - Adults Only Resort also features spa services, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 325 guestrooms or units
  • 5 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Meeting rooms
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Swim-up bar
Serenade All Suites - Adults Only Resort offers 325 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. A pillow menu is available. 50-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Serene Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Gym
  • Pilates classes
  • Yoga classes

Accessibility

  • No elevator
  • Tile flooring in room

Room amenities

Entertainment

  • 50-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 12 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Serenade Suites Inclusive
Serenade All Suites Adults Only Resort
Serenade All Suites - Adults Only Resort Punta Cana
Serenade All Suites - Adults Only Resort All-inclusive property

Serenade All Suites - Adults Only Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2531 out of 4425 reviews
Rating 8 - Good. 1040 out of 4425 reviews
Rating 6 - Okay. 503 out of 4425 reviews
Rating 4 - Poor. 189 out of 4425 reviews
Rating 2 - Terrible. 162 out of 4425 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

wendy

Stayed 4 nights in Jan 2026

10/10 Excellent

Todd Aubrey Green

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this place!
Stayed 4 nights in Dec 2025

2/10 Terrible

Carlos

Disliked: Cleanliness, amenities, property conditions & facilities
Bad service a lot of street dogs inside the resort
Stayed 2 nights in Jan 2026

10/10 Excellent

Tyler

Stayed 5 nights in Jan 2026

2/10 Terrible

Abdul

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was not very welcoming, nor did they seem happy to be there, constantly out of towels for beach/pool, room service is not 24/7, bedroom sheets not changed and instead just remade bed with same sheets, occasions where there were no clean towels left in the room after service, TVs did not work properly, booked a couples’ massage that was cancelled by the spa due to no staff, reserved a master suite and the welcome gift was a small bag of peanuts and crackers, booked an excursion via an agency that roams the hotel’s private beach which was essentially a scam. It’s been two weeks since the return of our visit and still have not gotten the refund for the $250 massage we booked that was cancelled. Bars understaffed, drinks watered down, not much liveliness on the adults only side. Would never return to this establishment.
Stayed 4 nights in Dec 2025

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness
Check-in was very quick and easy delightful staff check in us and I can’t remember her name. We had a family emergency and had to leave the next day which was very sad but they took very good care of us.
Stayed 7 nights in Jan 2026

2/10 Terrible

Janaé

Travelled with group
Disliked: Cleanliness, staff & service
Not every staff was nice. Room is cold and humid/moist at the same time. I was placed in a room with a wet bed. Room service comes in your room even when you put do not disturb. They also will use your bathroom, the lady who used my friend’s toilet left blood on her seat. Golf cart transportation pick and choose when they want to escort you even during hours when they are supposed to. The beach is public meaning anyone can just come into the resort.
Stayed 6 nights in Dec 2025

10/10 Excellent

Andrew

Stayed 1 night in Jan 2026

8/10 Good

Kaiya

Travelled with family, Travelled with group
Room was clean, staff was nice, food was okay
Stayed 4 nights in Jan 2026

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was spotless as well as the reat of the hotel and the staff was so friendly and courteous! Especially Ruth! The amenities in the room were great and the beach was awesome! The only reason I gave it 4 stars was that I felt the adult side had fewer specialty restaurants. But the food at the restaurants we had was outstanding!!!
Stayed 7 nights in Jan 2026

2/10 Terrible

angus

Stayed 5 nights in Jan 2026

6/10 Okay

Maria

Stayed 5 nights in Jan 2026

10/10 Excellent

Faith Abiola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2026

6/10 Okay

Skyah Hollind

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel has potential but needs to do a better job communicating with guests when they have issues. Multiple issues with hotel room when first arrived. Hotel is nice but needs to be better upkept for the price we paid for it. No water in room one day. There was no communication or response to why or to try to switch rooms to address this. Door of room in first room given looked like it had been broke into, super slow response to switch rooms. Took multiple calls/visits to desk upon arrival. Staff was pleasant throughout trip. The food choices never really changed. It wasn't bad but wasn't great either! We were there on New Years Eve and they did have a nice, unique menu at the buffet that day. This hotel wasn't horrible by any means but should never have an 8.0 relating on Expedia. We would give it a 6.0 mainly due to the poor upkeep of rooms and lack of communication when there were issues. If we had paid 1/2 of what we paid it would have been more appropriate in a value sense. We enjoyed our time there overall once we finally got things sorted out. They offered to give us upgraded status for free on a future trip but we decided that we would not stay again at the resort but did speak directly to the manager to commend a few staff members who where wonderful to us and to maybe help the resort to improve for future guests.
Stayed 8 nights in Dec 2025

6/10 Okay

Stephanie

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
We stayed in the large two room suite that gave us elite status but we had problems right from the start. We got in late and our room was not at all where we had requested. Our adult children were supposed to be near us and they were on a completely different floor with a door in poor shape that ended up not even locking. With a low amount of staff there when we arrived at around 11 pm it was very difficult to get anything fixed. They finally moved our family to a different room that was an upgrade but it took about 3 hrs for that to be sorted out. They told us we could move the next day closer to our family but no options that night. Eventually the next day the elite coordinator helped us get on the same floor at least with our family and into a room with less problems. I'm not sure what would have happpened if we didn't have the elite status. The people at the hotel were very friendly overall and we encountered some great workers in the sports bar on the family side that made our trip more special. Having stayed at a different resort last year (but wanting a new experience) we would definitely say we were more disappointed in this resort. The food was ok.. the Brazilian steakhouse, Italian family side restaurant, breakfast at the buffet and the habachi were all pretty good (however not stellar). The regular buffets lacked variety day to day.. it was pretty much always the same foods no matter which you visited. Our favorite part were the excursions Claudio planned for us!
Sunrise
View of adult side
Stayed 11 nights in Dec 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2026

10/10 Excellent

alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice and well kept. We enjoyed our time there. The staff was nice and helpful.
Stayed 4 nights in Dec 2025

6/10 Okay

Getika G

Travelled with partner
Liked: Amenities, property conditions & facilities
The property itself was pretty well maintained. However there was water damage to the ceiling of our patio; which pieces of drywall to continuously fall on the patio floors and into the swim-up pool attached to our room. This caused us to not desire to use the swim up pool or the patio area. However the issues the bothered me to the point on being sick to my stomach, is there were roaches on the walls and tables at the adult only side Buffet! I literally spot them on the was and even the table we sat down to eat at. I complained to the hotel manager and she told me, it was normal because we were on an island! I couldn’t believe it and had to catch a cab on the resort to eat.
Stayed 5 nights in Jan 2026

10/10 Excellent

Courtni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I fell in love with Serenade All Suites! Super friendly staff, great food, beautiful beach and pools!
Stayed 5 nights in Jan 2026

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wish the moral amongst the staff was consistent. We had some great servers and helpful employees, and we had some terrible interactions with others; some made us feel not welcome. Food was great, drinks were great, resort was clean.
Stayed 5 nights in Jan 2026

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were incredible and so welcoming
Stayed 5 nights in Jan 2026

8/10 Good

Deborah

Travelled with group
Liked: Cleanliness, property conditions & facilities
No complaints except ice machine did not work
Stayed 3 nights in Jan 2026

2/10 Terrible

Elena

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away
Stayed 5 nights in Dec 2025

8/10 Good

Marian

Liked: Cleanliness, amenities, property conditions & facilities
Clean and most staff gracious
Stayed 6 nights in Jan 2026

8/10 Good

Rostyslav, Port Arthur

Liked: Cleanliness, amenities, property conditions & facilities
The Ocean was not cleaned properly
Stayed 9 nights in Jan 2026