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Serenade Caribe Club Family Beach Resort – All Inclusive

Property class: 4.5
4.5-star beachfront hotel near Bavaro Beach

Choose dates to view prices

Photo gallery for Serenade Caribe Club Family Beach Resort – All Inclusive

A resort with a water park, multiple swimming pools, and beachfront views.
A spacious lobby with multiple seating areas, a reception desk, and a modern ceiling design.
A spacious indoor area with multiple tables and chairs, a curved ceiling, and a view of greenery outside.
A food truck parked on a sandy area with a modern building in the background.
A modern hotel room with a bed, seating area, dining table, and a TV.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000
  • Place, Bavaro Lagoon
    ‪10 min walk‬
  • Place, Catalonia Caribe Golf Club
    ‪13 min walk‬
  • Place, Cabeza de Toro Beach
    ‪5 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪21 min drive‬

Room options

View all photos for Luxury Room, Garden View (2 Adults)

A modern hotel room with a bed, sofa, two tables, and decorative wall art.

Luxury Room, Garden View (2 Adults)

9.2 out of 10
Wonderful
(20 reviews)
  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Garden View (2 Adults + 1 Child)

A modern hotel room with a bed, seating area, and a dining table.

Luxury Room, Garden View (2 Adults + 1 Child)

9.0 out of 10
Wonderful
(24 reviews)
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed and 1 King Sofa Bed

View all photos for Luxury Room, Garden View (2 Adults + 2 Children)

A modern hotel room with a bed, seating area, and a dining table.

Luxury Room, Garden View (2 Adults + 2 Children)

8.8 out of 10
Excellent
(10 reviews)
  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Garden View (3 adults)

A modern hotel room with a bed, seating area, and a dining table.

Luxury Room, Garden View (3 adults)

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Garden View (3 Adults + 1 Child)

A modern hotel room with a bed, seating area, and a dining table.

Luxury Room, Garden View (3 Adults + 1 Child)

8.8 out of 10
Excellent
(14 reviews)
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Garden View (1 Adult)

A modern hotel room with a bed, sofa, two tables, and decorative wall art.

Luxury Room, Garden View (1 Adult)

8.8 out of 10
Excellent
(5 reviews)
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Pool Access (2 Adults)

A poolside area with a pergola, lounge chairs, and a view into the building.

Luxury Room, Pool Access (2 Adults)

9.2 out of 10
Wonderful
(7 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Pool Access (2 Adults + 1 child)

A poolside area with a pergola, lounge chairs, and a view into the building.

Luxury Room, Pool Access (2 Adults + 1 child)

9.0 out of 10
Wonderful
(8 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Pool Access (2 Adults + 2 Children)

A poolside area with a pergola, lounge chairs, and a view into the building.

Luxury Room, Pool Access (2 Adults + 2 Children)

8.6 out of 10
Excellent
(4 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Pool Access (3 adults)

A poolside area with a pergola, lounge chairs, and a view into the building.

Luxury Room, Pool Access (3 adults)

  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Pool Access (3 Adults + 1 Child)

A poolside area with a pergola, lounge chairs, and a view into the building.

Luxury Room, Pool Access (3 Adults + 1 Child)

  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Pool Access (1 Adult)

A poolside area with a pergola, lounge chairs, and a view into the building.

Luxury Room, Pool Access (1 Adult)

  • 51 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Queen Beds OR 1 King Bed and 1 King Sofa Bed

View all photos for Family Room, Garden Area (1 Adult)

A modern bedroom with a bed, bedside tables, a ceiling fan, a desk, and a hanging plant.

Family Room, Garden Area (1 Adult)

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 2 Large Twin Bunk Beds

View all photos for Family Room, Garden Area (2 Adults)

A modern bedroom with a bed, bedside tables, a ceiling fan, a desk, and a hanging plant.

Family Room, Garden Area (2 Adults)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 2 Large Twin Bunk Beds

View all photos for Family Room, Garden Area (2 Adults + 1 Child)

A modern bedroom with a bed, bedside tables, a ceiling fan, a desk, and a hanging plant.

Family Room, Garden Area (2 Adults + 1 Child)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 2 Large Twin Bunk Beds

View all photos for Family Room, Garden Area (2 Adults + 2 Children)

A modern bedroom with a bed, bedside tables, a ceiling fan, a desk, and a hanging plant.

Family Room, Garden Area (2 Adults + 2 Children)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Bunk Beds

View all photos for Family Room, Pool View, Ground Floor (1 Adult)

A modern bedroom with a bed, bedside tables, a ceiling fan, a desk, and a hanging plant.

Family Room, Pool View, Ground Floor (1 Adult)

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 2 Large Twin Bunk Beds

View all photos for Family Room, Pool View, Ground Floor (2 Adults)

A modern bedroom with a bed, bedside tables, a ceiling fan, a desk, and a hanging plant.

Family Room, Pool View, Ground Floor (2 Adults)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 2 Large Twin Bunk Beds

View all photos for Family Room, Pool View, Ground Floor (2 Adults + 1 Child)

A modern bedroom with a bed, bedside tables, a ceiling fan, a desk, and a hanging plant.

Family Room, Pool View, Ground Floor (2 Adults + 1 Child)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 2 Large Twin Bunk Beds

View all photos for Family Room, Pool View, Ground Floor (2 Adults + 2 Children)

A modern bedroom with a bed, bedside tables, a ceiling fan, a desk, and a hanging plant.

Family Room, Pool View, Ground Floor (2 Adults + 2 Children)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Bunk Beds

View all photos for Luxury Room, Pool View (1 Adult)

A modern hotel room with a bed, sofa, two tables, and decorative wall art.

Luxury Room, Pool View (1 Adult)

  • 1 bedroom
  • Sleeps 1
  • 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Pool View (2 Adults)

A modern hotel room with a bed, sofa, two tables, and decorative wall art.

Luxury Room, Pool View (2 Adults)

  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Pool View (2 Adults + 1 Child)

A modern hotel room with a bed, seating area, and a dining table.

Luxury Room, Pool View (2 Adults + 1 Child)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Pool View (2 Adults + 2 Children)

A modern hotel room with a bed, seating area, and a dining table.

Luxury Room, Pool View (2 Adults + 2 Children)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Pool View (3 Adults)

A modern hotel room with a bed, seating area, and a dining table.

Luxury Room, Pool View (3 Adults)

  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Pool View (3 Adults + 1 Child)

A modern hotel room with a bed, seating area, and a dining table.

Luxury Room, Pool View (3 Adults + 1 Child)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

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About the area

Punta Cana

On the beach.You'll be within half a mile (1 km) of Bavaro Lagoon and 2 miles (3 km) of Cabeza de Toro Beach with a stay here. Downtown Punta Cana and Carol Downtown Mall are also within 6 miles (10 km).

What's nearby

  • Bavaro Lagoon - 10 min walk - 0.9 km
  • Catalonia Caribe Golf Club - 13 min walk - 1.1 km
  • Dolphin Explorer - 20 min walk - 1.7 km
  • Cabeza de Toro Beach - 5 min drive - 1.8 km
  • Punta Cana Beach - 26 min drive - 24.1 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 21 min drive

Restaurants

  • ‪The Win - ‬15 min walk
  • ‪Koi - ‬10 min walk
  • ‪Thalassa Restaurant - ‬7 min drive
  • ‪Sand Beach Bar - ‬14 min walk
  • ‪Aromes Coffee & Lounge - ‬19 min walk

About this property

Serenade Caribe Club Family Beach Resort – All Inclusive

4.5-star beachfront hotel near Bavaro Beach
Serenade Caribe Club Family Beach Resort – All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Serenade Caribe Club Family Beach Resort – All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 9 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 7 bars/lounges. Public spaces have free WiFi. This all-inclusive hotel also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Punta Cana hotel.

  • 842 guestrooms or units
  • 3 levels
  • 8 buildings
  • 9 dining venues
  • 3 swim-up bars
  • 7 bars or lounges
  • Built in 2026
  • Buffet breakfast (free)
  • Karaoke
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Coffee shop
Serenade Caribe Club Family Beach Resort – All Inclusive offers 842 accommodations with free minibar items and safes. Rooms open to balconies. 50-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested.

The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free water park access
  • Lazy river
  • Lifeguards on site
  • Playground
  • Pool toys
  • Splash pad
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 3 swim-up bars
  • 7 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe

Things to do

  • 5 outdoor pools
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Books
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Lazy river
  • Paddleboard
  • Pilates classes
  • Playground
  • Rowing/canoeing
  • Shopping
  • Splash pad
  • Table tennis
  • Water sports equipment
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Hand-held showerhead
  • In-room roll-in shower
  • Magnifying mirror
  • Null
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 50-inch smart TV with cable channels

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from midnight to 6:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Serenade Caribe Club Family Beach Resort – All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, cash, mobile payments, Google Pay, and Apple Pay. Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 6:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Frequently asked questions

How close is Serenade Caribe Club Family Beach Resort – All Inclusive to the airport?

Serenade Caribe Club Family Beach Resort – All Inclusive is 10 mi (21-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.

How much does it cost to stay at Serenade Caribe Club Family Beach Resort – All Inclusive?

As of Nov 14, 2026, prices found for a 1-night stay for 2 adults at Serenade Caribe Club Family Beach Resort – All Inclusive on Nov 16, 2026 start from CA $326, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Serenade Caribe Club Family Beach Resort – All Inclusive have an airport shuttle?

Airport shuttle services are not available at Serenade Caribe Club Family Beach Resort – All Inclusive.

How close is Serenade Caribe Club Family Beach Resort – All Inclusive to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Serenade Caribe Club Family Beach Resort – All Inclusive offer free breakfast?

Serenade Caribe Club Family Beach Resort – All Inclusive offers free buffet breakfast every day from 7:30 AM to 10:00 AM.

Is there a casino at Serenade Caribe Club Family Beach Resort – All Inclusive?

No, there is no casino at this hotel, but Casino Avalon Princess (17-min drive) is nearby.

What time is check-in at Serenade Caribe Club Family Beach Resort – All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Serenade Caribe Club Family Beach Resort – All Inclusive?

This hotel offers free self parking.

Does Serenade Caribe Club Family Beach Resort – All Inclusive have a pool?

Serenade Caribe Club Family Beach Resort – All Inclusive features 5 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 6:30 PM.

Does Serenade Caribe Club Family Beach Resort – All Inclusive have a restaurant?

Yes, there are 9 restaurants on site.

Does Serenade Caribe Club Family Beach Resort – All Inclusive have a spa?

This hotel has a spa, which features Swedish massages, aromatherapy, and body treatments.

How close is Serenade Caribe Club Family Beach Resort – All Inclusive to downtown Punta Cana?

Serenade Caribe Club Family Beach Resort – All Inclusive is 6.2 mi away from Punta Cana.

Serenade Caribe Club Family Beach Resort – All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 404 out of 734 reviews
Rating 8 - Good. 151 out of 734 reviews
Rating 6 - Okay. 84 out of 734 reviews
Rating 4 - Poor. 46 out of 734 reviews
Rating 2 - Terrible. 49 out of 734 reviews

9.4/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything around the resort is awesome
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay. Highly recommended especially for families with kids, lots of water slides and pools as well as a lazy river. Staff is great, rooms are clean, food is good and beach is right there too!
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was beautiful and clean
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel excellent for family with kids.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, wonderful property...
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but two restaurants that had cold food, other than that it was a great stay
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Incredible experience Will definitely go next year
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The resort was clean and aesthetically pleasing. The hotel itself was good, although most of the restaurants were already booked.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel it’s beautiful, the pool facilities excellent. For children’s it’s awesome.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is new very clean beautiful needs more staff at the pool area and the sport bar the buffet need more variety at lunch time everything else is excellent
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excelente
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is definitely my first time best place to stay in Domenican Republic. Staff was super friendly, new everything. Delicious food. I would definitely recommend this place to anyone. Can't wait to go back
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was really nice and clean. Only problem was that TV wasn't working and most of the staff didn't speak English but they were nice and helpful.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except for drinks, and the beach . The hotel is a completely new structure and its very nice. The rooms are perfect and very clean
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here with our kids and had a fantastic time. The hotel is super family-friendly and the staff was really nice. ​The Pool: The kids loved the pool and waterslides. It kept them busy for hours. ​The Rooms: Very clean, spacious, and comfortable for a family. ​Food: Good food options for both adults and picky eaters.
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is fine, but they definitely need to improve their customer service and front desk operations to provide a better guest experience.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and new hotel.. Everything was perfect. I like ala carte restorasyon and food. Too.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant reservation and waiting food on the food trucks in outside area.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing. It is a new resort therefore everything was spotless. We traveled in July and same as last year in Mexico lots of seaweed so we did not go to the beach. The pools we enough for us. Will definitely book again.
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
The proper
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Beautiful experience. Entertainment group with Davi, Yahaira, Raquel, Amber were FANTASTIC and made our stay very enjoyable. I will be back for them to have the time of my life. I would absolutely go back and suggest this hotel the only issue i had was checking in as an issue a major one it took tooooooooooo long .
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very impressed with this hotel as it is a brand new hotel that just opened up less than one month ago. Extremely kid friendly, our room had a swim up pool and it was the best for when the pools closed. The Brazilian and Mexican restaurants were amazing as well as the buffet it was really good. The Asian and Italian restaurants were not so good they should improve their menu. The night entertainment also needs improvement. Besides that everything was worth going.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Most of the staff did not speak English, not even the bare minimum English. It was very hard to communicate. The rooms were very nice, clean and smelled clean. The drinks were good. The buffet and Asian restaurant were our favorites. The Mexican restaurant menu lacks a lot to be desired. The water slides, pools, swim up bars were so much fun!
Stayed 4 nights in Aug 2026