Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5 star property
4.5-star beachfront property near Bavaro Beach

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Photo gallery for Serenade Punta Cana Beach & Spa Resort - All Inclusive

View from room
Creator video - submitted by Luxury Richland
Private beach, white sand, sun loungers, beach umbrellas
Lobby
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Pet friendly

Explore the area

View in a map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000
  • Place, Bavaro Lagoon
    ‪5 min walk‬
  • Place, Dolphin Explorer
    ‪10 min walk‬
  • Place, Cabeza de Toro Beach
    ‪12 min walk‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪27 min drive‬

Room options

Luxury Room, Garden View

8.6 out of 10
Excellent
(155 reviews)
  • 50 sq m
  • Sleeps 1
  • 2 Double Beds

Luxury Room, Garden View

8.6 out of 10
Excellent
(401 reviews)
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds

Luxury Room, Garden View

8.0 out of 10
Very good
(53 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Garden View

9.0 out of 10
Wonderful
(74 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Garden View

9.0 out of 10
Wonderful
(44 reviews)
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Pool Access

9.8 out of 10
Exceptional
(13 reviews)
  • 50 sq m
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

Luxury Room, Pool Access

8.6 out of 10
Excellent
(221 reviews)
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

8.2 out of 10
Very good
(22 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

7.6 out of 10
Good
(31 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

7.8 out of 10
Good
(10 reviews)
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

8.0 out of 10
Very good
(2 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 1
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

8.8 out of 10
Excellent
(59 reviews)
  • 91 sq m
  • Sea view
  • Sleeps 2
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

8.0 out of 10
Very good
(3 reviews)
  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

8.8 out of 10
Excellent
(6 reviews)
  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

9.0 out of 10
Wonderful
(4 reviews)
  • 91 sq m
  • Sea view
  • Sleeps 4
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Room Luxury with Garden View

  • 49 sq m
  • Sleeps 1

Double Room Luxury with Garden View

  • 49 sq m
  • Sleeps 2

Triple Room Luxury with Garden View

  • 49 sq m
  • Sleeps 3

Quadruple Room Luxury with Garden View

  • 49 sq m
  • Sleeps 4

Triple Room Luxury with Garden View

  • 49 sq m
  • Sleeps 3

Quadruple Room Luxury with Garden View

  • 49 sq m
  • Sleeps 4

Room Luxury

  • 49 sq m
  • Sleeps 1

Double Room Luxury With private pool

  • 49 sq m
  • Sleeps 2

Triple Room Luxury with Pool View

  • 49 sq m
  • Sleeps 3

Quadruple Room Luxury with Pool View

  • 49 sq m
  • Sleeps 4

Triple Room Luxury

  • 49 sq m
  • Sleeps 3

Quadruple Room Luxury With private pool

  • 49 sq m
  • Sleeps 4

Triple Suite Master with Pool View

  • 98 sq m
  • Sleeps 3

Double Suite Master with Pool View

  • 98 sq m
  • Sleeps 2

Family Suite -5 guests- Master with Pool View

  • 98 sq m
  • Sleeps 5

Quadruple Suite Master with Pool View

  • 98 sq m
  • Sleeps 4

Family Suite -5 guests- Master with Pool View

  • 98 sq m
  • Sleeps 5

Luxury Suite

9.4 out of 10
Exceptional
(51 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

9.2 out of 10
Wonderful
(12 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

8.8 out of 10
Excellent
(18 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

8.6 out of 10
Excellent
(10 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

9.4 out of 10
Exceptional
(23 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

7.4 out of 10
Good
(13 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Premium Suite

8.2 out of 10
Very good
(24 reviews)
  • 78 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite Luxury

  • 98 sq m
  • Sleeps 6

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About the area

Punta Cana

Beachside getaway.Stay at this Punta Cana property and you'll be within half a mile (1 km) of Bavaro Lagoon and 2 miles (3 km) of Cabeza de Toro Beach. Carol Downtown Mall and Downtown Punta Cana are also within 6 miles (10 km).

What's nearby

  • Bavaro Lagoon - 5 min walk - 0.5 km
  • Dolphin Explorer - 10 min walk - 0.8 km
  • Cabeza de Toro Beach - 12 min walk - 1.1 km
  • Catalonia Caribe Golf Club - 19 min walk - 1.6 km
  • Bavaro Beach - 25 min drive - 15.2 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 24 min drive

Restaurants

  • ‪The Cut - ‬12 min walk
  • ‪The Win - ‬1 min walk
  • ‪Windows Restaurant - ‬4 min drive
  • ‪Thalassa Restaurant - ‬6 min drive
  • ‪Restaurante Brasileiro Punta Cana - ‬19 min walk

About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5-star beachfront property near Bavaro Beach
Serenade Punta Cana Beach & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Serenade Punta Cana Beach & Spa Resort - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a children's pool, and a fitness center. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

  • 603 guestrooms or units
  • 3 levels
  • 8 buildings
  • 2 bars by the pool
  • 2 swim-up bars
  • Built in 2020
  • Buffet breakfast (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Serenade Punta Cana Beach & Spa Resort - All Inclusive offers 603 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 65-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

The onsite spa has 5 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Playground
  • Shopping
  • Table tennis
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 65-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 10 to November 13:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: DOP 6000 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 6000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 6:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Serenade Punta Cana Beach Spa Resort
Serenade Punta Cana Beach Spa Casino Resort
Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 3021 out of 6567 reviews
Rating 8 - Good. 1514 out of 6567 reviews
Rating 6 - Okay. 1078 out of 6567 reviews
Rating 4 - Poor. 472 out of 6567 reviews
Rating 2 - Terrible. 482 out of 6567 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Latasha

Disliked: Staff & service
There wasnt a variety of things to do for everyone. Food places didnt accommodate folks that had excursions.
Stayed 6 nights in Nov 2025

10/10 Excellent

Jonathan

Stayed 4 nights in Nov 2025

10/10 Excellent

Zamira, Leominster

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From reception to dining and spa everyone was so nice and professional.. I will be back.
Stayed 2 nights in Sep 2025

6/10 Okay

Angela

Liked: Cleanliness, property conditions & facilities
Nice hotel, nice rooms. Beautiful landscape. The front desk staff is friendly The service in the cafeteria is excellent. bars services is also excellent, the service is in the buffet-is not very friendly. Good breakfast buffet, The food for dinner in the restaurants and buffets is poor , It was frustrating that we could not enter into the beach because it was full of seaweed I would suggest a better transportation inside of the hotel since the distance between designated restaurant and buffet are very apart. From the lobby to the beach takes from 10 to 20 minutes walk and you need to do that at least two or three times a day.
Stayed 6 nights in Sep 2025

6/10 Okay

Edward

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Yojarlin Paull Veras

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this resort was truly enjoyable. My family and I had a wonderful time from start to finish. The staff was friendly and welcoming, and the overall atmosphere was relaxing and family-friendly. The rooms were clean, comfortable, and well-maintained, and we appreciated the thoughtful amenities provided. We especially enjoyed the pool area and the variety of activities available for both kids and adults. The dining options were also excellent — great food with plenty of choices for everyone. The location was beautiful and convenient, making it easy to explore the surrounding area. We liked everything about our stay and would absolutely recommend this resort to other families looking for a fun and relaxing getaway.
Stayed 3 nights in Sep 2025

2/10 Terrible

Ricardo

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They don’t have any customers service education, they don’t care about your stay,
Stayed 3 nights in Sep 2025

6/10 Okay

Oticia, South Plainfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything was good. The pillow and beds were hard but overall place was good.
Stayed 5 nights in Sep 2025

10/10 Excellent

Traci, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
ONLY ISSUE I HAVE IS A MORE VARIETY OF FOOD ON THE BUFFET.
Stayed 3 nights in Sep 2025

8/10 Good

Moya

Liked: Staff & service, amenities, property conditions & facilities
The room was not entirely clean even when they came to clean it, water running the buffet area with the food. Facilities rusty and needs changing. Overall and other than that it was a good stay.
Stayed 4 nights in Sep 2025

8/10 Good

Kenise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Sep 2025

2/10 Terrible

Midhat

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t fall for ocean view rooms. It’s a scam. Very rude and unprofessional staff.
Stayed 7 nights in Jul 2025

8/10 Good

Natalia

Stayed 7 nights in Sep 2025

10/10 Excellent

Steven Wayne, Anderson

Travelled with family
Liked: Staff & service, amenities
Few hiccups to start. The staff of Jolissa, Yohandy, Carlos Jose, Omni and Alberto. This team made the whole trip. Great service and food.
Stayed 5 nights in Sep 2025

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2025

6/10 Okay

Evin

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Was dissapointed that my ac was not working for 24 hour and had to ask front desk multiple times
Stayed 6 nights in Sep 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The price was reasonable and the room was clean.
Stayed 5 nights in Jun 2025

6/10 Okay

Michelle D, CHARLOTTE

The food was terrible and the hospitality wasn’t there
Stayed 4 nights in Sep 2025

6/10 Okay

Jerad

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Beach was nice. Majority of staff were slightly rude and made you feel like an inconvenience (with the exception of a few). Activities were fun. Food was highly disappointing and many restaurants closed. Overall, we would not return.
Stayed 5 nights in Sep 2025

10/10 Excellent

Jaylin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room nice staff and good food
Stayed 5 nights in Sep 2025

6/10 Okay

Nyanne

Stayed 5 nights in May 2025

6/10 Okay

Zaritza Marie Torres

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, property conditions & facilities
El aire no funcionó la última noche, fuimos 3 veces al tepanyaki y las 3 veces esperamos casi 1 hora para comer luego de la hora establecida. Y lo peor para mi del hotel que solo hay aire en los cuartos, mucho calor en los restaurantes y teatro.
Stayed 7 nights in Sep 2025

10/10 Excellent

Kelvyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort
Stayed 3 nights in Sep 2025

2/10 Terrible

lakesha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room dirty linen and towels doors with broken locks . Serving raw food. Menu choices not available. Altered reservation
Stayed 3 nights in Sep 2025