Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5 star property
4.5-star beachfront property near Bavaro Beach

Choose dates to view prices

Photo gallery for Serenade Punta Cana Beach & Spa Resort - All Inclusive

3 outdoor pools, open 8:00 AM to 6:30 PM, pool umbrellas, sun loungers
Creator video - submitted by Luxury Richland
Exterior
Restaurant
Private beach, white sand, sun loungers, beach umbrellas

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Pet friendly

Explore the area

View in a map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000
  • Place, Bavaro Lagoon
    ‪11 min walk‬
  • Place, Catalonia Caribe Golf Club
    ‪3 min drive‬
  • Place, Cabeza de Toro Beach
    ‪3 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪21 min drive‬

Room options

Luxury Room, Garden View

8.4 out of 10
Very good
(159 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds
  • Free WiFi

Luxury Room, Garden View

8.6 out of 10
Excellent
(412 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

Luxury Room, Garden View

8.0 out of 10
Very good
(55 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

Luxury Room, Garden View

8.8 out of 10
Excellent
(78 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

Luxury Room, Garden View

9.0 out of 10
Wonderful
(47 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Luxury Room, Garden View

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

Luxury Room, Pool Access

9.8 out of 10
Exceptional
(13 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds
  • Free WiFi

Luxury Room, Pool Access

8.6 out of 10
Excellent
(223 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Luxury Room, Pool Access

8.2 out of 10
Very good
(22 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Luxury Room, Pool Access

7.6 out of 10
Good
(32 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Luxury Room, Pool Access

7.8 out of 10
Good
(10 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Luxury Room, Pool Access

8.0 out of 10
Very good
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Superior Room, Jetted Tub, Sea View

  • Sea view
  • 91 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 King Beds
  • Free WiFi

Superior Room, Jetted Tub, Sea View

8.8 out of 10
Excellent
(66 reviews)
  • Sea view
  • 91 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds
  • Free WiFi

Superior Room, Jetted Tub, Sea View

8.0 out of 10
Very good
(3 reviews)
  • Sea view
  • 91 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds
  • Free WiFi

Superior Room, Jetted Tub, Sea View

8.8 out of 10
Excellent
(6 reviews)
  • Sea view
  • 91 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds
  • Free WiFi

Superior Room, Jetted Tub, Sea View

9.0 out of 10
Wonderful
(4 reviews)
  • Sea view
  • 91 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

Superior Room, Jetted Tub, Sea View

  • Sea view
  • 91 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds
  • Free WiFi

Room Luxury with Garden View

  • 49 sq m
  • Sleeps 1
  • Free WiFi

Double Room Luxury with Garden View

  • 49 sq m
  • Sleeps 2
  • Free WiFi

Triple Room Luxury with Garden View

  • 49 sq m
  • Sleeps 3
  • Free WiFi

Quadruple Room Luxury with Garden View

  • 49 sq m
  • Sleeps 4
  • Free WiFi

Triple Room Luxury with Garden View

  • 49 sq m
  • Sleeps 3
  • Free WiFi

Quadruple Room Luxury with Garden View

  • 49 sq m
  • Sleeps 4
  • Free WiFi

Room Luxury

  • 49 sq m
  • Sleeps 1
  • Free WiFi

Double Room Luxury With private pool

  • 49 sq m
  • Sleeps 2
  • Free WiFi

Triple Room Luxury with Pool View

  • 49 sq m
  • Sleeps 3
  • Free WiFi

Quadruple Room Luxury with Pool View

  • 49 sq m
  • Sleeps 4
  • Free WiFi

Triple Room Luxury

  • 49 sq m
  • Sleeps 3
  • Free WiFi

Quadruple Room Luxury With private pool

  • 49 sq m
  • Sleeps 4
  • Free WiFi

Triple Suite Master with Pool View

  • 98 sq m
  • Sleeps 3
  • Free WiFi

Double Suite Master with Pool View

  • 98 sq m
  • Sleeps 2
  • Free WiFi

Family Suite -5 guests- Master with Pool View

  • 98 sq m
  • Sleeps 5
  • Free WiFi

Quadruple Suite Master with Pool View

  • 98 sq m
  • Sleeps 4
  • Free WiFi

Family Suite -5 guests- Master with Pool View

  • 98 sq m
  • Sleeps 5
  • Free WiFi

Luxury Suite

9.6 out of 10
Exceptional
(57 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

Luxury Suite

9.2 out of 10
Wonderful
(13 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

Luxury Suite

8.8 out of 10
Excellent
(18 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

Luxury Suite

8.6 out of 10
Excellent
(10 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

Luxury Suite

9.4 out of 10
Exceptional
(23 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

Luxury Suite

7.6 out of 10
Good
(14 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

Premium Suite

8.4 out of 10
Very good
(25 reviews)
  • Ocean view
  • 78 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Premium Suite

  • 98 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

Premium Suite

  • 98 sq m
  • 2 bedrooms
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

Premium Suite

  • 2 bedrooms
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

Premium Suite

  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

Premium Suite

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

Premium Suite

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

Premium Suite

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

Premium Suite

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

Suite Luxury

  • 98 sq m
  • Sleeps 6
  • Free WiFi

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About the area

Punta Cana

Beachside getaway.Stay at this Punta Cana property and you'll be within half a mile (1 km) of Bavaro Lagoon and 2 miles (3 km) of Cabeza de Toro Beach. Carol Downtown Mall and Downtown Punta Cana are also within 6 miles (10 km).

What's nearby

  • Bavaro Lagoon - 11 min walk - 0.9 km
  • Dolphin Explorer - 19 min walk - 1.6 km
  • Catalonia Caribe Golf Club - 3 min drive - 1.5 km
  • Cabeza de Toro Beach - 3 min drive - 1.3 km
  • Bavaro Beach - 22 min drive - 16.0 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 24 min drive

Restaurants

  • ‪Windows Restaurant - ‬4 min drive
  • ‪The Cut - ‬12 min walk
  • ‪The Win - ‬1 min walk
  • ‪Italian Restaurant - ‬19 min walk
  • ‪Catalonia Bavaro Lobby Bar - ‬5 min drive

About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5-star beachfront property near Bavaro Beach
Serenade Punta Cana Beach & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Serenade Punta Cana Beach & Spa Resort - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a children's pool, and a fitness center. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

  • 603 guestrooms or units
  • 3 levels
  • 8 buildings
  • 2 bars by the pool
  • 2 swim-up bars
  • Built in 2020
  • Buffet breakfast (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Serenade Punta Cana Beach & Spa Resort - All Inclusive offers 603 air-conditioned accommodations with free minibar items and espresso makers. Rooms open to balconies. 65-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

The onsite spa has 5 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Playground
  • Shopping
  • Table tennis
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 65-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: DOP 6000 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 6000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 6:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Serenade Punta Cana Beach Spa Resort
Serenade Punta Cana Beach Spa Casino Resort
Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Frequently asked questions

How close is Serenade Punta Cana Beach & Spa Resort - All Inclusive to the airport?

Serenade Punta Cana Beach & Spa Resort - All Inclusive is 10.1 mi (24-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.

How much does it cost to stay at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

As of Apr 28, 2026, prices found for a 1-night stay for 2 adults at Serenade Punta Cana Beach & Spa Resort - All Inclusive on May 19, 2026 start from CA $282, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Serenade Punta Cana Beach & Spa Resort - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Serenade Punta Cana Beach & Spa Resort - All Inclusive.

How close is Serenade Punta Cana Beach & Spa Resort - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Serenade Punta Cana Beach & Spa Resort - All Inclusive offer free breakfast?

Serenade Punta Cana Beach & Spa Resort - All Inclusive offers free buffet breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

No, there is no casino at this property, but Casino Avalon Princess (17-min drive) is nearby.

What time is check-in at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Serenade Punta Cana Beach & Spa Resort - All Inclusive?

This property offers free self parking.

Does Serenade Punta Cana Beach & Spa Resort - All Inclusive have a pool?

Serenade Punta Cana Beach & Spa Resort - All Inclusive features 3 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 6:30 PM.

Does Serenade Punta Cana Beach & Spa Resort - All Inclusive have a restaurant?

Yes, there is a restaurant on site.

Does Serenade Punta Cana Beach & Spa Resort - All Inclusive have a spa?

This property has a spa, which features aromatherapy, hydrotherapy, and mani/pedis.

How close is Serenade Punta Cana Beach & Spa Resort - All Inclusive to downtown Punta Cana?

Serenade Punta Cana Beach & Spa Resort - All Inclusive is 6.3 mi away from Punta Cana.

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 3102 out of 6803 reviews
Rating 8 - Good. 1553 out of 6803 reviews
Rating 6 - Okay. 1131 out of 6803 reviews
Rating 4 - Poor. 498 out of 6803 reviews
Rating 2 - Terrible. 519 out of 6803 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Richard Wayne

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and nice staff.
Stayed 7 nights in Jan 2026

6/10 Okay

Tommy L, Webster

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I was charged $200 for an upgrade that was not worth it at all. The food was good. The personnel is kind, but lack training in hotel customer service.
Stayed 4 nights in Jan 2026

4/10 Poor

Esteban

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is good, but Food not good, Italian restaurant food very bad, attention in the buffet very bad, not enough glass to served your drinks, first day of arrival at hotel the room refrigerator was empty, second night not towel in the room
Stayed 4 nights in Jan 2026

6/10 Okay

Stefanny

Stayed 5 nights in Jan 2026

2/10 Terrible

Gavin

Travelled with group
Disliked: Cleanliness, amenities
Bed sheets were dirty and most staff did not speak English. There were bugs in the room and they did not give any amenities during our stay .
Stayed 3 nights in Jan 2026

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and modern. The shower stall was the size of a room and everything worked efficiently. The staff was very friendly and the food the best. Overall total satisfaction.
Stayed 7 nights in Jan 2026

10/10 Excellent

Leonita

Stayed 7 nights in Jan 2026

8/10 Good

Maria Jacinta

Food was great
Stayed 4 nights in Jan 2026

6/10 Okay

Mary-Jane

Under staff had to ask for cutlery, coffee, napkins It’s a rundown. The buffet they wouldn’t replan
Stayed 7 nights in Jan 2026

10/10 Excellent

Gaurav

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and housekeeping was good as well. The food was mediocre. Great location near the beach.
Stayed 4 nights in Jan 2026

6/10 Okay

Domenica

Travelled with family
Liked: Amenities, property conditions & facilities
Staff and buffet food
Stayed 7 nights in Jan 2026

10/10 Excellent

Vladimir

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean daily modern with balcony, staff very friendly and attentive and they do their best to be available to make your stay very pleasent. All the pools nice and clean and loads of choice for entertainment and food and drinks, beech was kept tidy daily it felt safe and relaxing, I highly recommend.
Stayed 8 nights in Jan 2026

4/10 Poor

Christopher Giovanni

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty hot tub did not work during our stay and the food options were completely horrible at the buffet
Stayed 8 nights in Dec 2025

6/10 Okay

Tanner Jonathan

Food (both buffets) were terrible. Zero flavor,
Stayed 6 nights in Jan 2026

10/10 Excellent

Shah

Liked: Cleanliness, amenities, property conditions & facilities
Clean room,great friendly staff from greeting to check out, good food selection I like to thank specially the Buffet staff for treating us like family Big cheer to Judith Santana, Alberto Rosa,Pedro Santana and all the friends,
Stayed 7 nights in Jan 2026

8/10 Good

D'Arcy

Travelled with partner
Liked: Cleanliness
A couple of the staff members were absolutely amazing. They greeted us daily and ask how our day was going. Our room was very nice. 4403, ocean view. Loved having 2 bathrooms. The deck was huge and we spent 2 days out there. Very relaxing. However the gutters on the deck need to be cleaned. There were cigarette butts and garbage in the gutter. 6 of the 9 nights we had to ask the staff to bring towels, or face cloths and once left the room with no toilet paper. The resort supplied shampoo and conditioner as well as body wash and once again we had to ask them re refill. One time I left the top off the body wash and shampoo and instead of refilling they put the top back on and didn’t refill. The nightly activities were pretty good. The large screen in the theatre needs to be replaced. A portion of the screen does not work. The beach was very nice. White sand but a lot of seaweed. During our stay the buoy that designated the swimming area broke and let an an extreme amount of seaweed. The beach was covered. The resort has a tractor and 10 people out trying to keep up. They did a great job!! Last were the people offering time shares they were on us daily to sit through the sales pitch. We politely declined every time, but they continued to ask. One of the big disappointments was everything in USD. We tried to stay away from a destination that demanded USD. With the Canadian currency so bad it made things like the spa just not worth it. 80 min massage was $200 USD.
Seaweed at the beach
View from 4403
View from 4403
Pool view
Stayed 9 nights in Jan 2026

4/10 Poor

Maria A

Stayed 6 nights in Jan 2026

8/10 Good

david

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The entire complex is spotless.
Stayed 13 nights in Jan 2026

8/10 Good

Mary Gayna

Stayed 6 nights in Jan 2026

10/10 Excellent

Shantia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Eirille

Stayed 4 nights in Jan 2026

10/10 Excellent

Ligia Milagros

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff.
Stayed 5 nights in Jan 2026

10/10 Excellent

Katherine Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great, the staff was great
Stayed 4 nights in Jan 2026

10/10 Excellent

Sasha

Stayed 1 night in Jan 2026

6/10 Okay

Sayma

Stayed 4 nights in Jan 2026