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Aparthotel

Elf Resort Hotel

3.0 star property
Family-friendly 3-star aparthotel near Phoenix Park Ski Resort

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Photo gallery for Elf Resort Hotel

Exterior
Family Room
Premier Suite | Room amenity
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
111-21, Palsong-ro, Bongpyeong, Pyeongchang, Gangwon, 232-923
  • Place, Phoenix Park Ski Resort
    ‪6 min drive‬
  • Place, Phoenix Taegisan Country Club
    ‪6 min drive‬
  • Place, Phoenix Blue Canyon
    ‪8 min drive‬
  • Airport, Wonju (WJU)

Room options

View all photos for Standard Studio

Standard Studio

Standard Studio

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 50 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Premier Suite

Premier Suite

Premier Suite

  • 99 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite

Suite

Suite

  • 86 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for VIP Kids Studio

VIP Kids Studio

VIP Kids Studio

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for VIP Kids Family

VIP Kids Family

VIP Kids Family

  • 50 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for VIP Kids Premier Suite

VIP Kids Premier Suite

VIP Kids Premier Suite

  • 99 sq m
  • Mountain view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Royal Suite

Royal Suite

Royal Suite

  • 149 sq m
  • 3 bedrooms
  • Mountain view
  • Sleeps 8
  • 3 Double Beds

About the area

Pyeongchang

In regional park.You'll find Phoenix Taegisan Country Club and Phoenix Park Ski Resort within 3 miles (5 km) of this aparthotel. Phoenix Pyeongchang Cable Car and Phoenix Pyeongchang Luge Land are also within 3 miles (5 km).
View more Aparthotels in PyeongchangOpens in a new window

What's nearby

  • Phoenix Park Ski Resort - 6 min drive - 3.5 km
  • Phoenix Taegisan Country Club - 6 min drive - 3.5 km
  • Pyeongchang Mooee Arts Center - 7 min drive - 4.2 km
  • Phoenix Pyeongchang Luge Land - 7 min drive - 4.1 km
  • Phoenix Blue Canyon - 8 min drive - 4.7 km

Getting around

  • PyeongChang Station - 16 min drive
  • Gangneung (KAG) - 78 min drive

Restaurants

  • ‪구이존 - ‬2 min drive
  • ‪흔들바위 - ‬2 min drive
  • ‪옹장골오리 - ‬3 min drive
  • ‪다래 - ‬3 min drive
  • ‪태영생막창 - ‬3 min drive

About this property

Elf Resort Hotel

Family-friendly 3-star aparthotel near Phoenix Park Ski Resort
Elf Resort Hotel offers its guests a children's pool, an outdoor pool, a waterslide, and a hot tub. Along with a restaurant, there's a coffee shop/cafe on site. There's an onsite business center.

WiFi and wired Internet are free in public spaces. A terrace, barbecue grills, and tour/ticket assistance are also featured at the family-friendly Elf Resort Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Pyeongchang aparthotel.

  • 83 guestrooms or units
  • 2 levels
  • 18 buildings
  • Built in 2008
  • Kid's club (surcharge)
  • Business facilities
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Onsite shopping
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Elf Resort Hotel offers 83 air-conditioned accommodations with rice cookers and slippers. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Accommodations at this 3-star aparthotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. LED televisions come with cable channels and pay movies.

Similar properties

Seasonal outdoor pool, a natural pool, pool umbrellas, sun loungers
As First Time Pension
  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, 18 reviews
The price is CA $76
CA $84 total
includes taxes & fees
Feb 18 - Feb 19
As First Time Pension

Property amenities

Ski

  • Close to skiing
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Ski shuttle nearby
  • Snowboarding nearby

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Waterslide

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Ski shuttle nearby
  • Free extended parking on site
  • RV/bus/truck parking on site

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • Playground

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Rice cooker

Dining

  • A coffee shop/cafe
  • A restaurant

Bedrooms

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area
  • Window screens

Entertainment

  • LED TV with cable channels
  • Pay movies

Outdoor areas

  • Barbecue grill
  • Furnished balcony/patio
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Business center
  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • ATM
  • Blackout drapes
  • Grocery/convenience store
  • Limited-hour front desk
  • Luggage storage
  • No housekeeping service
  • Tour and ticket assistance

Location highlights

  • In a regional park
  • In the mountains
  • Next to a golf course

Things to do

  • 9-hole adjacent golf course
  • Children's club
  • Children's pool
  • Shopping
  • Sledding
  • Waterslide
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 18 buildings
  • 2 floors
  • 83 units
  • Built in 2008
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Goodstay Elf Spa Resort Pyeongchang
Elf Pension Aparthotel
Elf Pension Aparthotel Pyeongchang
Elf Pension Pyeongchang
Goodstay Elf Spa Resort Bongpyeong
KOREA QUALITY Elf Spa Resort Hotel Pyeongchang
Goodstay Elf Spa Bongpyeong
Goodstay Elf Spa
Goodstay Elf Spa Pyeongchang
KOREA QUALITY Elf Spa Pyeongchang
KOREA QUALITY Elf Spa
Elf Resort Hotel Aparthotel
Elf Resort Hotel Pyeongchang
KOREA QUALITY Elf Resort Hotel
KOREA QUALITY Elf Spa Resort Hotel
Elf Resort Hotel Aparthotel Pyeongchang

Elf Resort Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 27 out of 78 reviews
Rating 8 - Good. 34 out of 78 reviews
Rating 6 - Okay. 9 out of 78 reviews
Rating 4 - Poor. 4 out of 78 reviews
Rating 2 - Terrible. 4 out of 78 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2020

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a beautiful place in the mountains. Great for kids :)
Stayed 7 nights in Dec 2019

8/10 Good

Kaelen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elf spa

Stayed 2 nights in Feb 2018

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Small condo for kids

This resort had a little bit of a weird vibe and was not very clean

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Chor Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

Great snow view

8/10 Good

Lani, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel clean and good facilities.

Nice place to stay in. We enjoy our own cooking because it has a nice and clean kitchen.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

Amazing and magical stay during winter

8/10 Good

Paul, US

Liked: Cleanliness, staff & service, property conditions & facilities

Cute resort, hard beds

4/10 Poor

christi , south korea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

False advertising

This is not a spa hotel even though the description says spa services. They offer nothing. The photos also show ski slopes right there, but again, false. The slopes are 10-15 minutes by car down a very steep dirt road. How does Expedia allow this??? We came with another family and specifically stayed here for the closeness to the ski slopes and the spa. Some of us ski, some of us don't. It became logistically difficult since nothing was available at the hotel- no spa, so skiing, no real eating choices except a tiny restaurant that only offered 3 types of meat...nothing else was there! We had to change out car seats, fit skis and snow boards into one car, etc. The room itself was typical Korean- towels the size of hand towels, no shower curtain so you had to sit down in the bath to bathe, etc. The grossest part was the 12-15 bugs we killed over the 3 night stay in our room. So gross. The bed had a flat sheet on the bottoml that didn't tuck in, so one roll over and it was all unmade. The "best" part was the freak snow storm that came in on our last day- we couldn't get up the long dirt road to the hotel because they didn't clear their road. Fun times.

2/10 Terrible

Bob, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was really bad

It was nothing like the website. 5 star price. 2 star hotel. It was a total rip off all the way along.

6/10 Okay

Stefano, Como

Disliked: Property conditions & facilities, room comfort

OK place as long as you know what you're going to

I booked a Family room, clearly indicating we would be 4. The "family in a hotel" concept though is very Korean at Elf: you'll only have 1 queen bed, and the others will sleep on a futon on the floor. Which is fine if you know about it. Also, breakfast was only for 2 (why?), and very very minimalist. The restaurant is not really an option, as it closes at 9am and I cannot expect it to be of any special type. The decor is very simple, and the staff is truly nice and speaks good English. In a nutshell: if you're only looking for a simple place where to rest your bones between one day of skiing and another day of skiing, this is your place. If you're looking for relaxation and comfort, you'd better look elsewhere.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Nice place,very cute

Very nice stay, cute rooms. Can use more towels in the bathrooms, surprisingly very warm rooms in winter time. Very cozy

8/10 Good

Wei Yeng, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort

Nice resort

We enjoyed our stay at Elf Pension. The surrounding is simply magical covered with snow. It wasn't snowing during our 3 days stay but the kids managed to play with the snow (it snowed one day before our arrival). The family room has a king bed and 2 thin futons. Perhaps you want to bring a portable airbed like us to lay below the futon for a comfortable sleep. They didn't provide transfer from bus terminal. We have to take taxi at 16,000krw.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel but difficult to find

Everything is good, except no clear road direction in English to find the hotel.

10/10 Excellent

LOYAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Tiffany, Seoul

Liked: Staff & service

Winter Fun

Loved our time at the Elf Pension! Perfect location for the winter time activities. The scenery was beautiful and our kids loved the little playground they had and the sleddinn and just playing in the snow. Also very easy to get to Phoenix Park Ski Resort as it is just a 5-10 minute drive. Highly recommend it to anyone!

10/10 Excellent

Nikki, Shanghai, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy hotel, easy access to slopes, great for kids

We were at YongPyong last year, and found the accommodations and activities at Elf Pension preferable by far. We were 4 adults, 4 children and we booked the trip last minute, so we were unsure what we'd experience. The staff spoke English, there was an ATM and convenience store onsite. Plus a playground with a free tubing area, plus a great hill for sledding. They had two dogs, some sheep, rabbits, a deer, chickens and geese. The front desk arranged a Snow Valley rental pick up (free) for us every day to their shop, they got us geared up, lift passes, and to the slopes quickly. They also took us to convenience stores and restaurants. Transportation was through International Taxi, which I'd also highly recommend. Our driver's name was Kim, and he picked us up at Incheon and then delivered us back in time for our flight. The luxurious limo van had a big screen TV and was very comfortable for 8 plus luggage.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just Beautiful!

The scenery is just beautiful. Covered in snow and icicles, it was stunning. Staff were helpful, with good English at reception, assisted with giving directions to travel by local buses to Busan - it was actually very easy!. Room was fantastic - very warm even though below minus 10 degrees outside. Loved the heated floors. We had a family room with 2 large bedrooms and 2 bathrooms. No restaurant on-site, but you can eat at the staff dinner which is a traditional Korean buffet, or order a BBQ pack and do it yourself on your balcony. If you want to ski, the hire place at Phoenix Park will pick you up, organise ski rental and lift passes, and drive you back. We had trouble finding an ATM that would accept foreign credit cards and the ski hire people drove us to one, and also a supermarket on the way back to the hotel. Wish we had of stayed longer here. Price was excellent, easy trip from Seoul on the Phoenix Park express bus (8000 won each). From there, it was a taxi to Elf Pension. Wish they had a shuttle bus to pick you up from the bus, but other than that, we cannot fault them!!

8/10 Good

Hui Hsien, Singapore

Liked: Staff & service, property conditions & facilities

Magical Winter Wonderland

This is really a winter wonderland for children. There are many activities for them within the hotel premise, the snow sleigh, the playground, the frozen pool. Our children had great fun playing here. However, to get to the hotel, you need to drive through a stretch of unpaved road. It would be better if the hotel can have some streetlights or lightings to direct car to the hotel, especially those who arrive after dark. Overall, the experience in this hotel is still magical.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay at Elf Pension

It was lovely. The reception can speak English which makes things so much easier. The first room that assigned to us, the cold water pipes freezes, they quickly changed our room and staffs came to help us with the bags, too! And we enjoyed the magic show on the first night!

8/10 Good

Yasmine, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dainty, quaint hotel!

I love this place a lot! It's an amazing retreat from the city's madness. The heavy snow made it magical. The stunning view everytime I walk down the road is soulful. The room itself is roomy enough with a great kitchen, microwave and fridge plus utensils like pots and pans. Wifi signal is strong as well so it was comforting for us to chill and surf the net because the night gets way too chilly for us to even step out. They have a mini farm and of course the main stars - Elf and Polly the husky dogs were adorable. There's a mini playground as well to which I had fun being a kid again. For the price we paid, this is definitely a winner. Oh, there's a convenience store at the reception to keep your tummy full. Breakfast is delivered to our doorstep every morning.

4/10 Poor

SoonJin

Travelled with family
Disliked: Cleanliness, room comfort
체크인할때 예약이 안되어있다며 확인하는데 너무 오래걸려서 일단 첫 인상부터 별로였는데 객실을 가서 보니 침구랑 수건도 냄새도 나고 식기 건조되어있는 곳에 거미줄도 쳐있고, 방에 개미도 있고, 수영장도 옆에 계곡물을 끌어올리는 것 같았는데 부유물이 너무 많이 떠있는 고인 물같아서 걱정스러웠고 놀이터는 너무 낡고 관리안되서 위험해보이기까지 했네요 겨우 하루 버티고 일찍 퇴실했어요
Stayed 1 night in Jul 2020