Kamana Lakehouse

4.5 star property
4.5-star luxury hotel near Ben Lomond Walkway

Choose dates to view prices

Kamana Lakehouse

Photo gallery for Kamana Lakehouse

Building design
Terrace/patio
Front of property
Kamana King | View from room
Breakfast and dinner served, Mediterranean cuisine

Overview of Kamana Lakehouse

Reviews
9.4

Exceptional

Popular amenities

  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Map
139 Fernhill Road, Queenstown, 9300
  • Popular LocationKiwi and Birdlife Park4 min drive
  • Popular LocationSkyline Gondola4 min drive
  • Popular LocationQueenstown Gardens7 min drive
  • AirportQueenstown (ZQN-Queenstown Intl.)13 min drive

Room options

Remarkables King

  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Remarkables Twin

  • 27 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Lakeview Luxe

  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Tahuna Lakeview Room

  • 24 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Kamana Twin

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Kamana King

  • 26.9 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Queenstown

Fernhill stay.Your stay at this Fernhill hotel places you within 2 miles (3 km) of Ben Lomond Walkway and TSS Earnslaw Steamship. Skyline Queenstown and Queenstown Gardens are also within 3 miles (5 km).

What's nearby

  • Kiwi and Birdlife Park - 4 min drive
  • Skyline Gondola - 4 min drive
  • Skycity Queenstown Casino - 5 min drive
  • Queenstown Gardens - 7 min drive
  • Bob's Peak - 14 min drive

Getting around

  • Queenstown Intl. Airport (ZQN) - 13 min drive

Restaurants

  • Fergburger - 5 min drive
  • Skyline Gondola - 5 min drive
  • The Bavarian Queenstown - 5 min drive
  • Pub on Wharf - 4 min drive
  • Patagonia Chocolates - 4 min drive

About this property

Kamana Lakehouse

4.5-star luxury hotel near Ben Lomond Walkway
Kamana Lakehouse offers its guests 3 spa tubs. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 1076 square feet (100 square meters) and includes conference space. Spa services, a library, and a terrace are also featured at the luxury Kamana Lakehouse. Free self parking is available.

This 4.5-star Queenstown hotel is smoke free.

  • 73 guestrooms or units
  • 2 levels
  • 2 buildings
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Built in 1975
  • Deli
  • Ski equipment storage
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Kamana Lakehouse offers 73 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies or patios. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Digital television is provided. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, Japanese, Spanish

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Street parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: NZD 38-38 for adults and NZD 20-20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 3 spa tubs
  • Bike parking
  • Bike storage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 46-inch TV
  • Digital channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Outdoor space

  • Furnished balcony or patio

Food and drink

  • Free bottled water

More

  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival
Guests must reserve access to the private spa tubs in advance. The listed facility fee is charged per hour and covers 3 guests. Children ages 5-11 are allowed in the spa tub from 9 AM to 4 PM and must be accompanied by an adult. Children under 5 years old are not permitted in the spa tub.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 14 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per day
  • Breakage deposit: NZD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 38–38 for adults, and NZD 20–20 for children
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.
    Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Access to the spa tub is available by reservation for a one hour session and accommodates up to three adults
Children between 5-11 years old are allowed in the spa tub and must be accompanied by an adult.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 14 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Aspen Queenstown
Aspen Tanoa Queenstown
Tanoa Aspen
Tanoa Aspen Hotels
Tanoa Aspen Queenstown
Kamana Lakehouse Hotel Queenstown
Tanoa Queenstown
Aspen On Hotel Queenstown
Queenstown Aspen On Hotel
Tanoa Aspen Queenstown Hotels Hotel
Tanoa Aspen Hotels Hotel
Kamana Lakehouse Hotel
Kamana Lakehouse Queenstown
Kamana Lakehouse
Kamana Lakehouse Hotel
Kamana Lakehouse Queenstown
Kamana Lakehouse Hotel Queenstown

Kamana Lakehouse Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 216 out of 297 reviews" "
Rating 8 - Good. 62 out of 297 reviews" "
Rating 6 - Okay. 12 out of 297 reviews" "
Rating 4 - Poor. 3 out of 297 reviews" "
Rating 2 - Terrible. 4 out of 297 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Louis J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Jaswinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality hotel if it’s in your budget !
Quality hotel with quality views We just had 3 nites there Great location away from downtown Queenstown
Stayed 3 nights in Dec 2023

6/10 Okay

Scarlett, Wailuku

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The views are incredible. Queenstown struggles with staffing since the pandemic. This property has a great potential for being a luxury boutique hotel, but the service is not up to five star standard. Front desk was okay, housekeeping does a good job, but the F&B is not only robotically mediocre, but from a Hotel management perspective, not adequate. The dining room manager runs around, looking stressed. His pants have not been washed for days and his dirty white tennis shoes don't belong into a fine dining establishment. The waitstaff has no personality, very robotic, and the lack of uniforms (shirts only) — most not ironed are paired with individual worn out black pants/jeans. Give them crisp aprons or something to look more professional and clean. The food was good, but not exceptional. You can't understand a word the food runner says (fast mumbling, heavy accent), so we asked for the menu to read the ingredients. If you're spending over $200 minimum for dinner, you deserve excellence. This wasn't it.

10/10 Excellent

Redentor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kamana isn’t just a luxury accommodation, it has the views of the Mount Remarkable and Tahuna Lakes to die for. Their restaurant, Nest is a top-tier place, high quality food for dinner and breakfast. BUT thentrue treasure of Kamana lies in the brilliance of their staff. Jamie, Lida, Rolly, Kevin, Carlos and Sweet are absolute rockstars! Thank you Kamana for our lovely stay. We are definitely coming back!
Stayed 3 nights in Dec 2023

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Valerie, Newburyport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and it’s breakfasts were excellent. Our only complaint is the limited, tight parking.
Stayed 4 nights in Nov 2023

10/10 Excellent

S

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible views of the lakes and mountain to go with first class food and drinks
Stayed 2 nights in Nov 2023

8/10 Good

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be aware that the property is not on the lake. It is on the hill with beautiful views of the lake. It is 30 minutes walk from downtown. The restaurant was a bit pricey but the food was superb.

10/10 Excellent

Caley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a stunning place to stay!!! Absolutely incredible views of Queenstown and the Remarkables. Lovely staff who helped us secure a last minute dinner spot at the absolutely gorgeous on-site restaurant, Nest. Those have to be the best views in Queenstown. Highly recommend doing the private soaking tub at sunset. Absolutely incredible place!