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Casa Brunella Hotel Boutique

3.5 star property
3.5-star Colonial hotel near Aqueduct of Santiago de Querétaro

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Photo gallery for Casa Brunella Hotel Boutique

Hallway
Master Suite
Junior Suite
Master Suite
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Calle Venustiano Carranza No. 37, Colonia Centro, Querétaro, QUE, 76000
  • Place, Plaza de Armas
    ‪5 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪10 min walk‬
  • Place, Josefa Ortiz de Domínguez Auditorium
    ‪14 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪31 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room

Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite

Master Suite

Master Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Querétaro

Downtown Querétaro stay.With a stay at this Downtown Querétaro hotel, you'll be steps from Plaza de Los Fundadores and Convent and Temple of Santa Cruz. Temple of Santa Cruz and Casa de la Zacatecana Museum are also within half a mile (1 km).

What's nearby

  • Templo y Convento de la Santa Cruz - 3 min walk - 0.3 km
  • Plaza de Armas - 5 min walk - 0.5 km
  • Zenea Garden - 7 min walk - 0.6 km
  • Aqueduct of Santiago de Querétaro - 10 min walk - 0.9 km
  • Josefa Ortiz de Domínguez Auditorium - 14 min walk - 1.2 km

Getting around

  • Queretaro Intl. Airport (QRO) - 39 min drive

Restaurants

  • ‪Carnitas Los Gordos - ‬2 min walk
  • ‪Trattoria La Nonna - ‬1 min walk
  • ‪Cafeteria La Palma - ‬1 min walk
  • ‪La Piccola Italia - ‬3 min walk
  • ‪Casa Concheros - ‬3 min walk

About this property

Casa Brunella Hotel Boutique

3.5-star Colonial hotel near Aqueduct of Santiago de Querétaro
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, tour/ticket assistance, and a front-desk safe are also featured at Casa Brunella Hotel Boutique.

This Colonial Querétaro hotel is smoke free.

  • 1 building
  • 1 floor
  • 6 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • No smoking on site
  • Bar or lounge
  • Dining venue
Casa Brunella Hotel Boutique offers 6 accommodations with minibars and safes. Flat-screen televisions come with premium digital channels. Bathrooms include showers with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, sports massages, and Swedish massages.

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  • Free WiFi
  • Air conditioning
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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 9:00 AM to noon
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • Flat-screen TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 18 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 500 per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Hotel Nena Querétaro Queretaro
Nena Querétaro Queretaro
Nena Querétaro
Hotel Nena Querétaro
Casa Brunella Queretaro
Casa Brunella Hotel Boutique Hotel
Casa Brunella Hotel Boutique Querétaro
Casa Brunella Hotel Boutique Hotel Querétaro

Casa Brunella Hotel Boutique Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 181 out of 246 reviews
Rating 8 - Good. 40 out of 246 reviews
Rating 6 - Okay. 18 out of 246 reviews
Rating 4 - Poor. 3 out of 246 reviews
Rating 2 - Terrible. 4 out of 246 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it. All were friendly and i felt safe.
Stayed 3 nights in Oct 2025

8/10 Good

Elsa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Unique boutique hotel with eccentric decor and spacious room. Centrally located
Stayed 1 night in Nov 2025

6/10 Okay

Christian

Business traveller
Liked: Cleanliness, staff & service, amenities
Breakfast was nice and they even packed a sincronizada for me to take one morning when I had to leave early. The hotel has the amenities you'd expect and the bed was comfortable. The shower is bizarre. There's a bulky jet massage unit on the wall, but it squirts onto the glass door of the shower, getting water all over the floor. The pictures of this hotel make it seem like a tranquil retreat recessed from the street by a long corridor. But in fact, the lobby of the hotel hosts a large cafe and that corridor wall is really a large display case, which doesn't muffle the sound. The hotel was also next to a lively nightclub, so I got noise from the cafe during the day and pounding through the walls from the club during the night. It made for a pretty restless stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

10/10 Excellent

Sabino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and bed was comfortable. Breakfast was awesome. Thanks
Stayed 1 night in Sep 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!
Stayed 3 nights in Sep 2025

8/10 Good

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OK.

Stayed 7 nights in Jul 2025

10/10 Excellent

Rosio, West Covina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small boutique hotel with a lot of charm. Room was big and spacious and super clean. Room included free breakfast which was really good. Right in the middle of town and walking distance to pretty much everything.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have been staying here at least twice a year for four years. We have noticed a bit of a decline, maybe a change of ownership. We didn’t have hit water in the room for some time although they did remedy it and we arrived later than usual and had no parking nearby. We love that it is pet friendly. We are disappointed in the change of restaurant. We were there when they built the first one and it was so beautiful and classy and the food was delicious and now it is garish orange and basically a fast food burger joint but the area is safe beautiful and convenient. The staff is always very nice
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
No cuenta con estacionamiento
Stayed 1 night in Jul 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely amazing Hotel!

We absolutely love this hotel! From the friendliness of the people working there, to the amazing comfort and size and cleanliness of the rooms, to the amazing free breakfast every morning, it was all wonderful! We loved every second, and will stay there again. Thank you, thank you thank you! Highly recommend this hotel. A+++!
Stayed 3 nights in Jun 2025

8/10 Good

Jonathan

Travelled with family
Nice small hotel, great water pressure , but the hydro massage was basically useless, but the room was very comfortable.
Stayed 1 night in Jun 2025

8/10 Good

Martin, Lovettsville

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo el staff muy atentos, el lugar bonito, limpio y super céntrico
Stayed 2 nights in Apr 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Apr 2025

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Edmundo, SANTA CRUZ

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super helpful. Location is excellent, short walk to center of town and great dining options.
Stayed 1 night in Mar 2025

8/10 Good

Rocío

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

6/10 Okay

Perry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a problem not being able to get hot water in shower.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Tyler

Stayed 1 night in Feb 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Martin, Lovettsville

Stayed 2 nights in Feb 2025

6/10 Okay

Michael

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful city and excellent restaurants. This hotel is perfectly located for walking and site seeing.
Stayed 3 nights in Feb 2025