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Holiday Inn Queretaro Zona Krystal by IHG

3.5 star property
3.5-star hotel near Antea Lifestyle Center

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Photo gallery for Holiday Inn Queretaro Zona Krystal by IHG

Exterior
Exterior
Meeting facility
View from room
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Km 11 Carretera Queretaro, San Luis Posti, Querétaro, QUE, 76100
  • Place, Antea Lifestyle Center
    ‪14 min walk‬
  • Place, Uptown Center
    ‪1 min drive‬
  • Place, Plaza Juriquilla
    ‪7 min drive‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪56 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds (Atrium View)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds (Atrium View)

9.0 out of 10
Wonderful
(6 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(10 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Atrium View)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed (Atrium View)

9.0 out of 10
Wonderful
(6 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(7 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, soundproofing

Standard Room

  • 40 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Bathroom

Suite, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

Suite, 1 King Bed (Walk-In Shower)

Suite, 1 King Bed (Walk-In Shower)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

In-room safe, desk, blackout drapes, soundproofing

Suite

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (MiniFridge)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed (MiniFridge)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed (Walk-In Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Querétaro

Jurica stay.Your stay at this Jurica hotel places you within 2 miles (3 km) of Antea Lifestyle Center and Uptown Center. Urban Center Shopping Mall and Benito Juarez Industrial Park are also within 3 miles (5 km).

What's nearby

  • Antea Lifestyle Center - 14 min walk - 1.2 km
  • Uptown Center - 1 min drive - 1.6 km
  • Urban Center Shopping Mall - 2 min drive - 1.9 km
  • Plaza Juriquilla - 7 min drive - 6.8 km
  • Aqueduct of Santiago de Querétaro - 22 min drive - 14.4 km

Getting around

  • Queretaro Intl. Airport (QRO) - 43 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Shake Shack - ‬10 min walk
  • ‪Hacienda El Salitre - ‬13 min walk
  • ‪Tim Hortons - ‬6 min walk
  • ‪Save Querétaro - ‬2 min walk

About this property

Holiday Inn Queretaro Zona Krystal by IHG

3.5-star hotel near Antea Lifestyle Center
Holiday Inn Queretaro Zona Krystal by IHG offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and 9 meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Queretaro Zona Krystal by IHG. A shuttle from the hotel to the airport (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Querétaro hotel is smoke free.

  • 1 building
  • 214 guestrooms or units
  • 15 levels
  • Meeting rooms
  • Built in 2015
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Queretaro Zona Krystal by IHG offers 214 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. Televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Airport drop-off shuttle (surcharge) from 7:00 AM to 10:00 PM on request
  • Free secured, covered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to noon for a fee: MXN 335 to 395 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Portable bathtub seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Paper towels
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 250.0 per night.
  • Cribs (infant beds) are available for MXN 250.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 335 to 395 for adults, and MXN 0 to 200 for children
  • Airport shuttle fee: MXN 800 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: MXN 250.0 per night
  • Rollaway bed fee: MXN 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 8 AM to 8 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Queretaro Zona Krystal
Holiday Inn Zona Krystal
Holiday Inn Zona Krystal Hotel
Holiday Inn Zona Krystal Hotel Queretaro
Holiday Inn Queretaro Zona Krystal Hotel

Holiday Inn Queretaro Zona Krystal by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 314 out of 505 reviews
Rating 8 - Good. 145 out of 505 reviews
Rating 6 - Okay. 28 out of 505 reviews
Rating 4 - Poor. 9 out of 505 reviews
Rating 2 - Terrible. 9 out of 505 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Juan Manuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Juan Manuel

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great place. Very spacious rooms, Great View.
Stayed 3 nights in May 2025

10/10 Excellent

Jesus

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C
Stayed 2 nights in Apr 2025

10/10 Excellent

Obed

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Todd

Business traveller
Liked: Amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Todd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The employees were amazing and service From the front desk to the restaurant were amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Jesus

Stayed 3 nights in Jul 2024

8/10 Good

Ramon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Te hotel very good the restaurant so so...
Stayed 2 nights in Apr 2024

6/10 Okay

David, Appleton

Stayed 9 nights in Mar 2024

10/10 Excellent

Diana Moreno

Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Liked: Staff & service, amenities, property conditions & facilities
Staff was outstanding. Food was excellent. We will this hotel every time we travel to Queretaro.
Stayed 2 nights in Mar 2024

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our quick trip to Querêtaro visiting our son. Super clean, safe and quiet
Stayed 4 nights in Oct 2023

8/10 Good

Jesus

Business traveller
Liked: Cleanliness, room comfort

In decline

The hotel is begining to decline
Stayed 2 nights in Aug 2023

8/10 Good

Jesus

Stayed 2 nights in Jul 2023

10/10 Excellent

Jesus

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It's on its way out of Queretaro and you don't catch all the traffic when you leave.
Stayed 1 night in Jun 2023

10/10 Excellent

Jesus

Stayed 1 night in May 2023

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y sobre todo cercanía con centros comerciales. Algo importante, una noche hubo viento y hacia ruido. Se les notifico de eso al staff y muy amablemente nos cambiaron la habitación. Buen desayuno y servicio impecable. Sin duda me volvería a hospedar con ellos. Gracias
Stayed 1 night in Apr 2023

10/10 Excellent

Victor Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Jesus

Stayed 1 night in Mar 2023

10/10 Excellent

Juan Carlos

Stayed 1 night in Feb 2023

8/10 Good

Mauricio

Stayed 1 night in Jan 2023

10/10 Excellent

Lizeth

Liked: Staff & service, amenities, property conditions & facilities

6/10 Okay

Jorge

Travelled with family
Liked: Property conditions & facilities
The room is nice but the service is bad
Stayed 5 nights in Apr 2022

10/10 Excellent

Allan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good will return when in queretaro
Stayed 1 night in Apr 2022

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel!! Staff is Excellent, Especially Able, the guy at the front of the hotel! The restaurant on property is Outstanding and Quick room service! Would Strongly Recommend!
Stayed 2 nights in Jan 2022