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Hotel O Puente

3.0 star property
3-star Colonial hotel with free WiFi

Choose dates to view prices

Photo gallery for Hotel O Puente

A stone archway with a metal gate leading to a building with the number 185.
A garden with a fountain, a paved walkway, and a stone wall.
A courtyard with outdoor seating, a satellite dish, and a building with a balcony.
WiFi (free), bed sheets
A reception desk with a clock, a computer, and a telephone.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Av. Lic. Benito Juárez Pte. 185 centro, San Juan del Río, QUE, 76807
  • Place, TecMilenio University San Juan del Rio Campus
    ‪17 min walk‬
  • Place, Nuestra Senora de Guadalupe Church
    ‪19 min walk‬
  • Place, Fundadores Square
    ‪19 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪52 min drive‬

Room options

View all photos for Double Room, 2 Double Beds

A room with two beds, a desk, and a chair. There is a window with curtains and a bottle of water on the desk.

Double Room, 2 Double Beds

8.8 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Single Room, 1 Double Bed

A hotel room with a dining table, a TV mounted on the wall, a wardrobe, and a fan.

Single Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room

A hotel room with a bed, a television, and a bathroom visible through an open door.

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Triple Room

WiFi (free), bed sheets

Family Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

View all photos for Family Quadruple Room

A hotel room with two beds, a wardrobe, a mirror, and a bathroom visible through an open door.

Family Quadruple Room

  • 1 bedroom
  • Sleeps 8
  • 4 Double Beds
  • Free WiFi

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About the area

San Juan del Río

In historical district.You'll find Senor del Sacro Monte Temple and TecMilenio University San Juan del Rio Campus within 2 miles (3 km) of this hotel. Fundadores Square and Nuestra Senora de Guadalupe Church are also within 2 miles (3 km).

What's nearby

  • Senor del Sacro Monte Temple - 17 min walk - 1.5 km
  • TecMilenio University San Juan del Rio Campus - 17 min walk - 1.5 km
  • Nuestra Senora de Guadalupe Church - 19 min walk - 1.6 km
  • Fundadores Square - 19 min walk - 1.6 km
  • Aqueduct of Santiago de Querétaro - 45 min drive - 67.1 km

Getting around

  • Queretaro Intl. Airport (QRO) - 47 min drive

Restaurants

  • ‪Tacos Bip Bip - ‬10 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪KFC - ‬14 min walk
  • ‪Loto - ‬10 min walk
  • ‪Wings Army - ‬7 min walk

About this property

Hotel O Puente

3-star Colonial hotel with free WiFi
Hotel O Puente offers its guests a garden. Public spaces have free WiFi. Self parking is free. A complete renovation of Hotel O Puente was completed in February 2022.

This 3-star San Juan del Río hotel is smoke free.

  • 1 building
  • 1 floor
  • 34 guestrooms or units
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Garden
  • No smoking on site
Hotel O Puente offers 34 accommodations with complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking options include a garage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel O Puente

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel O Puente Hotel
Hotel O Puente San Juan del Río
Hotel O Puente Hotel San Juan del Río

Frequently asked questions

How close is Hotel O Puente to the airport?

Hotel O Puente is 27.1 mi (47-min drive) away from the Queretaro Intl. Airport (QRO) airport, the closest popular airport to the property.

Does Hotel O Puente have an airport shuttle?

Airport shuttle services are not available at Hotel O Puente.

Does Hotel O Puente offer free breakfast?

Hotel O Puente does not offer free breakfast.

Is there a casino at Hotel O Puente?

No, there is no casino at this hotel.

What time is check-in at Hotel O Puente?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Hotel O Puente?

This hotel offers free self parking.

Does Hotel O Puente have a pool?

Hotel O Puente does not have a pool.

Does Hotel O Puente have a spa?

There are no spa services available at this hotel.

How close is Hotel O Puente to downtown San Juan del Río?

Hotel O Puente is 1.6 mi away from San Juan del Río.

Hotel O Puente Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 56 out of 151 reviews
Rating 8 - Good. 40 out of 151 reviews
Rating 6 - Okay. 22 out of 151 reviews
Rating 4 - Poor. 20 out of 151 reviews
Rating 2 - Terrible. 13 out of 151 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo !
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Jose

Liked: Staff & service, property conditions & facilities
No bar
Stayed 1 night in Mar 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything withing normal
Stayed 3 nights in Feb 2025
Verified review

2/10 Terrible

Ernesto

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room requires an update old furniture and neglected. No towels or hot water available in the room.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Adán

Liked: Cleanliness, staff & service, property conditions & facilities
g
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Karl

Liked: Cleanliness
Room was as clean, and staff was friendly. In the early morning, the water to the bathroom sink began to leak. The floor in the bathroom was lower than the remainder of the unit. There was about one centimetre of water on the floor. We quickly lifted everything from the floor and left. There was no compensation for the morning inconvenience.
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

José Antonio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms are not in good condition.
Stayed 1 night in Jan 2024
Verified review

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities
A lot of noise, dirty room, horrible experience.
Verified review

2/10 Terrible

Eva

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were dirty, the bathrooms were dusty it looks like they didn't clean. Not enough toilet paper. Dirty blinds, a dead flies in the windows. I don't recommend this hotel.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Arredondo Clavellina

Liked: Staff & service, property conditions & facilities
Alberca muy fría
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Carlos Adrian

Liked: Cleanliness, property conditions & facilities
Buena atención, habitación con lo indispensable. Precio bastante accesible
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Martha S

Liked: Cleanliness, staff & service
Disliked: Amenities
El personal es muy amable.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Alejandro

Liked: Cleanliness, staff & service
Servicio extraordinario
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

MARIA

Liked: Cleanliness, staff & service, amenities
impecable un buen hotel pero n onos avisaron, no habia desayuno bufet, y eldia 25 de diciembre no hubo servicio
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Alberto

Liked: Cleanliness, staff & service
Un hotel ya con tiempo, en general bueno, buen servicio, y limpio, aunque le falta mantenimiento y suena un compresor por la noche y la madrugada
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

IVAN

Liked: Cleanliness, amenities
Todo ok
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities
Excelente opción para cuando manejas mucho tiempo y llegar a descansar a un hotel limpio y que si descansas
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

JOSE ALFREDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sin comentarios
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Soluciones y abastecimientos industriales y mineras

Liked: Staff & service
Disliked: Property conditions & facilities
Buena ubicación pero las instalaciones y los inmuebles son viejos
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Juan

El costo de la noche en habitación para una persona no vale lo que cobraron, 1100 pesos mexicanos. La habitación en la que estuve solo una pequeña barra de jabón para manos y baño. La TV sin funcionamiento. Con poca higiene. La expedición de mis facturas por hospedaje y servicio del restaurante quedaron de enviármelas el mismo día en la tarde y aún no me llegan. El desayuno incluido en el precio de la habitación consistió en un café, dos bolillos con mantequilla y dos pedacitos pequeños de melón y dos pedacitos pequeños de sandía.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

AMALIO ALONSO

Liked: Cleanliness, staff & service
Disliked: Amenities
desayuno 6.30 am , el continental es escaso, falta un jacussi, estacionamiento muy pequeño
Stayed 3 nights in Aug 2025