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Hotel Úrsula Concept

3.0 star property
3-star hotel near Templo y Convento de la Santa Cruz

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Photo gallery for Hotel Úrsula Concept

Exterior
Reception
Superior Room | Bathroom
Superior Room
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
Calle Independencia 131,La Santa Cruz, Centro, Querétaro, QUE, 76020
  • Place, Templo y Convento de la Santa Cruz
    ‪2 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪9 min walk‬
  • Place, Alameda Hidalgo Park
    ‪10 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪33 min drive‬

Room options

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room

Economy Room

Economy Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

Basic Room

Basic Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Querétaro

City center stay.With a stay at this Downtown Querétaro hotel, you'll be steps from Templo y Convento de la Santa Cruz and Querétaro Contemporary Art Museum. Plaza de Los Fundadores and Arches Viewpoint are also within half a mile (1 km).

What's nearby

  • Templo y Convento de la Santa Cruz - 2 min walk - 0.2 km
  • Plaza de Armas - 7 min walk - 0.6 km
  • Aqueduct of Santiago de Querétaro - 9 min walk - 0.8 km
  • Zenea Garden - 9 min walk - 0.8 km
  • Alameda Hidalgo Park - 10 min walk - 0.9 km

Getting around

  • Queretaro Intl. Airport (QRO) - 37 min drive

Restaurants

  • ‪Querétaro Rico - ‬1 min walk
  • ‪Casa Sakura - ‬2 min walk
  • ‪Techol - ‬4 min walk
  • ‪Pozoleria Los Picapiedra - ‬1 min walk
  • ‪Carnitas Los Gordos - ‬1 min walk

About this property

Hotel Úrsula Concept

3-star hotel near Templo y Convento de la Santa Cruz
There's a restaurant on site, as well as a snack bar/deli. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at Hotel Úrsula Concept.

This 3-star Querétaro hotel is smoke free.

  • 6 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff is multilingual
  • Tour and ticket information
  • No smoking on site
  • Dining venue
Hotel Úrsula Concept offers 6 air-conditioned accommodations with blackout drapes/curtains. Beds feature down comforters. 32-inch LCD televisions come with digital channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 8:00 AM to 10:30 PM (MXN 250 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 8:30 AM to 1:00 PM
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Úrsula Concept

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 4000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MXN 250 per day (164 ft away; open 8:00 AM to 10:30 PM)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Úrsula Concept Hotel
Hotel Úrsula Concept Querétaro
Hotel Úrsula Concept Hotel Querétaro

Hotel Úrsula Concept Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 8 out of 15 reviews
Rating 8 - Good. 5 out of 15 reviews
Rating 6 - Okay. 1 out of 15 reviews
Rating 4 - Poor. 1 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Carlos Tadeo

Liked: Cleanliness, amenities, property conditions & facilities
Great attention from everyone
Stayed 3 nights in Oct 2025

6/10 Okay

Oscar

Travelled with family
Liked: Cleanliness, property conditions & facilities
Buen lugar pero poca privacidas y estacionamiento
Stayed 2 nights in Oct 2025

10/10 Excellent

Ingrid Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo increíble. Las habitaciones hermosas
Stayed 1 night in Oct 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente atención del personal.
Stayed 1 night in Jul 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great attitude from staff. Location is great, Lot of places are very near. Rooms are small but very cozy.
Stayed 1 night in May 2024

10/10 Excellent

Steven

Liked: Amenities
It is very clean, the bed was great and all in an historic home that has been converted to a charming family run boutique quality hotel. It is very close to an historic church with its huge plaza filled with families and activities and comfortable benches.
Stayed 3 nights in Dec 2023

8/10 Good

Nilza

Liked: Cleanliness, staff & service, amenities
El baño un poco sucio, el chico de recepción excelente! Super atento. La comida en el restaurante muy rica.
Stayed 2 nights in Nov 2025

10/10 Excellent

Benjamin

Stayed 1 night in Oct 2025

8/10 Good

Oscar

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sumaria que la comida es buena asi como su personal
Stayed 2 nights in Sep 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Judá

Stayed 1 night in Oct 2024

8/10 Good

Susana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

El hotel cómodo, bonito y como esta nuevo, realmente esta bien.
Stayed 1 night in Sep 2024

8/10 Good

ENRIQUE

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023