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Hotel Portal de Occidente

Property class: 3
3-star hotel near Quetzaltenango Central Park

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Photo gallery for Hotel Portal de Occidente

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Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Laundry

Explore the area

View in a map
1ra calle 8-12a, Zona 3, Quetzaltenango, Quetzaltenango
  • Place, Templo de Minerva
    ‪4 min drive‬
  • Place, Parque Zoológico Minerva
    ‪4 min drive‬
  • Place, La Democracia Market
    ‪6 min drive‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪11 min drive‬

Room options

View all photos for Deluxe Single Room, 1 Double Bed, Non Smoking

Deluxe Single Room, 1 Double Bed, Non Smoking

Deluxe Single Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double or Twin Room, 2 Double Beds, Non Smoking

Classic Double or Twin Room, 2 Double Beds, Non Smoking

Classic Double or Twin Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

About the area

Quetzaltenango

In Quetzaltenango .You'll find Parque Zoológico Minerva and Templo de Minerva within 2 miles (3 km) of this hotel. Museo de Arte and Museo Ixkik' are also within 3 miles (5 km).

What's nearby

  • Templo de Minerva - 4 min drive - 3.6 km
  • Parque Zoológico Minerva - 4 min drive - 2.9 km
  • Municipal Theater - 6 min drive - 5.3 km
  • La Democracia Market - 6 min drive - 4.9 km
  • Monumento a la Marimba - 7 min drive - 6.7 km

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 13 min drive

Restaurants

  • ‪Pollo Campero Interplaza - ‬13 min walk
  • ‪Albamar Las Américas - ‬2 min drive
  • ‪L’katos - ‬18 min walk
  • ‪Burger King - ‬18 min walk
  • ‪McDonald's - ‬2 min drive

About this property

Hotel Portal de Occidente

3-star hotel near Quetzaltenango Central Park
There's a restaurant on site. WiFi is free in public spaces. Hotel Portal de Occidente also features a terrace, laundry facilities, and room service (during limited hours). Self parking is free.

This 3-star Quetzaltenango hotel is smoke free.

  • 36 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • No smoking on site
  • Water dispenser
  • Dining venue
Hotel Portal de Occidente offers 36 accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Quetzaltenango hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: USD 7 for adults and USD 7 for children
  • A restaurant

Things to do

  • Bicycle storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Food and drink

  • Cookware, dishware, and utensils
  • Free bottled water
  • Limited room service
  • Microwave
  • Oven
  • Stovetop

More

  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 1:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Weight limit: 20 lbs per pet
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 7 for adults and USD 7 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

HOTEL PORTAL OCCIDENTE Quetzaltenango
HOTEL PORTAL OCCIDENTE
PORTAL OCCIDENTE Quetzaltenango
Portal De Occidente
Hotel Portal de Occidente Hotel
Hotel Portal de Occidente Quetzaltenango
Hotel Portal de Occidente Hotel Quetzaltenango

Frequently asked questions

How close is Hotel Portal de Occidente to the airport?

Hotel Portal de Occidente is 3.5 mi (13-min drive) away from the Quetzaltenango (AAZ-Los Altos) airport, the closest popular airport to the property.

Does Hotel Portal de Occidente have an airport shuttle?

Airport shuttle services are not available at Hotel Portal de Occidente.

Does Hotel Portal de Occidente offer free breakfast?

Free breakfast isn’t provided at Hotel Portal de Occidente, but local cuisine breakfast is offered for a fee of USD 7 for adults and USD 7 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Hotel Portal de Occidente?

No, there is no casino at this hotel.

What time is check-in at Hotel Portal de Occidente?

Check-in begins at 1:00 PM.

Is there free parking at Hotel Portal de Occidente?

This hotel offers free self parking.

Does Hotel Portal de Occidente have a pool?

Hotel Portal de Occidente does not have a pool.

Does Hotel Portal de Occidente have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Portal de Occidente have a spa?

There are no spa services available at this hotel.

How close is Hotel Portal de Occidente to downtown Quetzaltenango?

Hotel Portal de Occidente is 2.5 mi away from Quetzaltenango.

Hotel Portal de Occidente Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La habitación amplia y limpia , todo estuvo bien
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it.
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and good location.
Stayed 2 nights in Jul 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good location, a quiet place, confort room and a lot of parking
Stayed 2 nights in Oct 2020