Skip to main content
Beginning of main content
4.7 out of 5

"Sunday though a couple was seated I was not allowed to have dinner. I had a hard time getting a menu at the initial attempt at dining and was told th ... " More

By a verified traveller on Tue 23 Feb 2021

Enter dates to see availability

Hotel Description

Family-friendly 5-star hotel near Quicentro Shopping

City center retreat

Within a 10-minute walk of this La Mariscal hotel, you'll find Salesian Polytechnic University and National Polytechnic School. Pontificia Catholic University of Educador and Uio Microtheater are also within half a mile (1 km).

Luxury amenities

A full-service spa, 5 restaurants, and an outdoor pool are all featured at this luxury hotel. Families will appreciate the children's pool, onsite laundry facilities, and in-room childcare. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like free self parking and WiFi in public areas.

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $144* Per night/room 20 Apr. - 21 Apr.

Business Suite, 1 Bedroom (Executive)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Swiss, Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Swiss, Executive Twin Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Swissotel Quito ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Swissotel Quito

Everyone (3)
4 out of 5
Sunday though a couple was seated I was not allowed to have dinner. I had a hard time getting a menu at the initial attempt at dining and was told they were not serving Could not get to gym no obvious path Coffee maker made water mess gave up Front desk staff very friendly and helpful as an English speaker they were accommodating to my requests. Helped me solve a major glitch in my plans

Posted by on 23 Feb. 2021

Was this review helpful to you?
Comment from Hotel Management

23 Feb. 2021 by Daysi Borja

Dear guest Thank you for your rating on the experience that lived in our hotel, we are proud to receive your opinion, we are at your orders

5 out of 5
Never felt more comfortable at a hotel in my life. Very well located and connected to everything, wonderful (and very patient!) staff that accommodated all of my requests with a smile, awesome room with a lovely view, delicious food (they even treated us with a tray of fruits at the check desk). Would definitely come back and will recommend.

Posted by , from Lima, Peru on 4 Nov. 2018

Was this review helpful to you?
Comment from Hotel Management

6 Nov. 2018 by Claudia Yanez / Reservations Manager

Thank you for your rating on the very satisfactory experience that lived in our hotel, we are proud to receive your opinion, we are at your orders

5 out of 5

Posted by , from HALLANDALE on 30 Jan. 2023

Was this review helpful to you?
Comment from Hotel Management

16 Mar. 2023 by Vicky

Estimado Sr. Sanchez, recibimos su puntuación a nuestro hotel y estamos felices de saber que disfrutó de su estadía. Esperamos que nos pueda visitar pronto nuevamente. Saludos.

Property Features

Swissotel Quito offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. An outdoor pool, a children's pool, and a health club are also featured at the luxury Swissotel Quito. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available. This 5-star Quito hotel is smoke free.

  • 275 guestrooms or units
  • 13 levels
  • 5 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1990
  • Deli
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Train station: Pradera Station (1.9 km / 1.2 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Swissotel Quito offers 275 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. LED televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. This Quito hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Les Alpes - This restaurant specializes in fondue and serves lunch and dinner.

La Locanda - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves lunch and dinner.

Tanoshii - This theme restaurant specializes in Japanese cuisine and serves lunch and dinner.

Cafe Quito - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Quito Deli - This delicatessen serves light fare only.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 AM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Swissotel Quito

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and cash. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Children stay free
  • Cash Deposit Required
  • Service animals not allowed
  • Number of children who can stay free - 2
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free 12
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Annual carbon offsets
  • Guest education on local ecosystems and culture
  • Comprehensive recycling policy

Fees

Guests will be asked to pay the following charges at the property:

  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 26 per person
  • Airport shuttle fee: USD 60 per vehicle (one way)
  • Valet parking fee: USD 1.50 per day
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quito Swissotel
  • Swissotel Hotel Quito
  • Swissotel Quito
  • Quito Swissotel Hotel
  • Swissotel Quito Hotel Quito
  • Swissotel Quito Hotel
  • Swissotel Quito Hotel
  • Swissotel Quito Quito
  • Swissotel Quito Hotel Quito

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://www.travelocity.ca/Quito-Hotels-Swissotel-Quito.h525738-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Quito-Hotels-Swissotel-Quito.h525738-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/Quito-Hotels-Swissotel-Quito.h525738-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.