4/10 Poor
Matthew
Jun 12, 2025
I checked in at 3:00 PM on a Friday. Upon entering my room I heard the toilet running. I couldn’t get it to sop running. Consequently I reported it to the front desk. The lady at the front deskinformed me that unfortunately the maintenance man had just left for the weekend, but she would write it down(whatever that means). I then asked for a change of rooms I was informed that there wasn’t any other rooms available. So I had a horrible nights rest do to the noise of the toilet. Saturday I reported it to Travelocity. But nothing happened. Sunday Night I gave up and checked out at 3:00 am frustrated and exhausted. My concern is that my concerns did seem to faze anyone at hotel. It was just live with it until maintenance eventually gets there. Consequently I gave up on the third night and checked out!
Matthew
Stayed 3 nights in Jun 2025