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Enjoy the indoor pool at this 3-star Raleigh hotel
Near the airport
Within 2 miles (3 km) of this Raleigh hotel, you'll find Duke Primary Care Brier Creek and Duke Medicine. Brier Creek Commons and Frankie's Fun Park are also within 3 miles (5 km).
Free shuttle, parking
This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Unwind with a drink at the bar/lounge and enjoy perks like free self parking and a free area shuttle.
Aloft Raleigh-Durham Airport Brier Creek ratings based on 14 Verified Reviews
Review Summary
4.2
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Aloft Raleigh-Durham Airport Brier Creek
Everyone (12)Couples (1)Family (1)
5 out of 5
Posted by Caroline on 20 Jan. 2024
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Comment from Hotel Management
21 Jan. 2024
by Lance S
Thank you, Caroline! We are pleased to see that everything went perfectly with your stay. We wish you safe travels.
5 out of 5
Posted by Charles on 15 Oct. 2023
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Comment from Hotel Management
5 Nov. 2023
by Lance S
Thank you, Charles! We are so pleased to see that you had an excellent stay. We wish you safe travels.
5 out of 5
I like the option to check in whenever the room was available.
Posted by Joanne on 12 Oct. 2023
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Comment from Hotel Management
13 Oct. 2023
by Lance S
Thank you so much, Joanne! We appreciate your review, and we are so pleased to see that your stay was a great one. We wish you safe travels.
4 out of 5
Posted by Charles on 27 May 2023
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Comment from Hotel Management
18 Jun. 2023
by Lance S
Thank you, Charles! We are pleased to see that you stay went so well, and we wish you safe travels.
5 out of 5
Posted by Ryan on 13 Mar. 2022
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Comment from Hotel Management
16 Jul. 2022
by Lance S
Thank you, Ryan! We appreciate your review and we are thrilled that you had a great experience. Safe travels to you.
5 out of 5
Posted by Rona, from GLOUCESTER on 4 Feb. 2022
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Comment from Hotel Management
9 May 2022
by Lance S
Thank you, Rona!
Safe travels to you.
2 out of 5
I stayed here many times in 2019, and everything was great. The shine has come off this hotel. The carpet in the elevators needed to be vacuumed. People smoked both cigarettes and cigars in the elevators. The carpet both in the hallways and room needs either a deep cleaning or replacement. The neck roll as pictured was missing from my bed. My bed and shower had clumps of black hair. The entire room was full of dusty edges and in cleaned glass surfaces. I bought Pledge and Windex and cleaned this mess up. The shower floor needs either a deep clean or replacement. It had red coloring which indicates uncleaned areas. I received no housekeeping and used two towels and bath cloths I had packed. I had to ask for additional toilet paper as the roll was almost out upon checkout with no backup. Indeed, if you look closely this hotel has become quite dirty. I don’t feel it’s my obligation to have to ask for clean towels, bathroom tissue, housekeeping, or anything for a $140.43 a night hotel room for one person. I’m very disappointed and will never be returning to this location again. I suggest you make the clean decision and avoid this hotel as well. Both your health and wallet will thank you!
Posted by a verified traveller on 25 Jul. 2021
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Comment from Hotel Management
27 Jul. 2021
by Chris-VP of Operations
Dear Anonymus,
Our apologies for your experience . We would love the opportunity to make it right with you, however since you posted anonymously we cannot connect with you. We are concerned and we will use your comments to investigate the experience as it does not align with what the majority of our guests tell us about their experiences.
5 out of 5
The overall environment was friendly
Posted by a verified traveller on 3 May 2021
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Comment from Hotel Management
4 May 2021
by Lance S
Thank you for your review!
We are so glad you enjoyed our hospitality and we hope to see you again.
4 out of 5
Still waiting after 10 days for my $101 from the hotel ,on hold, to be given back. Couldnt use coffeemaker where it was set up the outlet didnt work.
Posted by a verified traveller on 21 May 2019
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1 out of 5
I chose this for shuttle to rdu. I was told shuttle was full ! I only live 45
Min away. Had to pay for hotel and 7 day airport parking .
Will never do again.
I tried to reserve space for shuttle when I booked and they would not let me
Posted by a verified traveller on 2 May 2019
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Comment from Hotel Management
4 May 2019
by Kalyn
Hello! Thank you for sharing your feedback with us.
Please accept my sincere apologies that you were not satisfied with your shuttle experience and that we did not exceed your expectations.
I am surprised to hear our shuttle was to capacity. Most days and always during peak times, we have two shuttles in operation. We do request guests schedule upon check-in to ensure availability at their preferred time. There are options available every half hour.
Once again, thank you for bringing this concern to my attention so we can address it immediately. This should not have happened and I will do everything in my power to ensure it is an isolated incident.
I hope we will have a future opportunity to restore your confidence in the Aloft and redeem this experience. If there is anything else I can do to assist you, please feel at ease to reach out to us directly at the hotel. Thank you again and have a great day!
Kalyn Eastman
General Manager
About the Aloft Raleigh-Durham Airport Brier Creek
The following facilities are closed seasonally each year. They will be closed from May 20 to September 8:
Swimming pool
Property Features
Aloft Raleigh-Durham Airport Brier Creek offers its guests an indoor pool and a 24-hour fitness center. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 2400 square feet (223 square meters) and includes a conference center. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Aloft Raleigh-Durham Airport Brier Creek. You'll have access to the health club at a partner property. An area shuttle within 5 mi and a roundtrip airport shuttle (available on request) are free. Free self parking is available. This 3-star Raleigh hotel is smoke free.
1 building
144 guestrooms or units
5 levels
Meeting rooms
2400 sq ft of conference space
223 sq m of conference space
Built in 2016
Deli
Charging station for electric cars
Business center (24 hours)
Conference center
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Wedding services available
Pool or billiards table
Convenience store
Terrace
Newspapers in lobby (free)
Fireplace in lobby
Television in lobby
Elevator
No smoking on site
Microwave in a common area
Bar or lounge
Internet
Available in all rooms:
Free WiFi
, Free wired internet
Available in some public areas:
Free WiFi
, Free wired internet
Parking
Long-term parking (surcharge)
, Free self parking
Transport
Property shuttles: Free airport shuttle, area shuttle within 5 mi, and shopping center shuttle
Parking: Free self parking; extended parking available for a surcharge
Room Amenities
Aloft Raleigh-Durham Airport Brier Creek offers 144 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. LCD televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Raleigh hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
LCD television
Premium channels
Refrigerator
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Shower
Cribs (free)
Housekeeping (daily)
Newspapers (free)
Local calls (free)
Hair dryer
Laptop safe
Designer toiletries
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Wheelchair accessible
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 9:00 AM.
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 21
Check-in time ends at midnight
Special check-in instructions:
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Aloft Raleigh-Durham Airport Brier Creek offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
Pets are welcome and stay free
Only dogs are allowed
Maximum 2 (weight limit: 40 lbs per pet)
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
No rollaway/extra beds available
Children stay free
Service animals are allowed
Service animals are exempt from fees/restrictions
Number of children who can stay free - 2
Pets allowed (no fees)
UnionPay
Debit cards not accepted
Staffed front desk
Carbon monoxide detector
Smoke detector
LGBTQIA friendly
Children stay free 12
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
No gap period between guest stays
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitization practices of any association
Guest accommodation is sealed after cleaning
Cashless transactions are available
Contactless food service / room service is not available
Reservation might be required for some facilities onsite
Food service has been amended for enhanced safety
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 100.00 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: approximately USD 4–9 per person
Extended parking fee: USD 5 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Aloft Raleigh-Durham Airport Brier Creek Hotel
Aloft Brier Creek Hotel
Aloft Raleigh-Durham Airport Brier Creek
Aloft Brier Creek
Aloft Raleigh Durham Airport Brier Creek
Aloft Raleigh-Durham Airport Brier Creek Hotel
Aloft Raleigh-Durham Airport Brier Creek Raleigh
Aloft Raleigh-Durham Airport Brier Creek Hotel Raleigh
Aloft Raleigh Durham Airport Brier Creek a Marriott Hotel
You should know
Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
