10/10 Excellent
Lesa
Travelled with family
Jul 16, 2025
Liked: Cleanliness, amenities, property conditions & facilities
The VOCO in Reading was our last stay after a 9 day trip with overnight stays in Amsterdam, Brussels, Paris and London, and the BEST stay of the entire trip. From the moment we walked in, we were treated like five star guests in a five star hotel. The front desk was so helpful in making recommendations and offering to arrange taxi service, and then rescheduling that service when I needed it. The restaurant was great with fantastic hours; despite checking in late after 8 PM, we were still able to enjoy a great dinner and drink in the hotel bar. The restaurant and bar staff were also top-notch. We had a party of three, with two adults and a 13 year-old and had special requests about dining the next day. When we were arrived for dinner, even though we had a different server, they were aware of what we had shared the night before and fully prepared. We stayed for two nights and the accommodations were extremely comfortable. From being from America, we are used to air-conditioning and the air-conditioning in that hotel was great – the best of any hotel across our trip. We can’t speak more highly about the service. The only drawback, and it’s very small, there was no coffee or tea in the room and you needed to go down to the restaurant and I pay for a cup (or it was included if you dined in for a fee). Overall, this hotel was fantastic and probably the best service we’ve ever received while traveling.
Lesa
Stayed 2 nights in Jun 2025