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Gateway Suites

Family-friendly stay with free WiFi in Rethymno

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Executive Studio Suite
Deluxe Studio Suite
Executive Studio Suite
Junior Studio Suite
Executive Studio Suite | Private kitchenette

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
26 Damvergi, Rethymno, 741 00
  • Place, Rethymnon Venetian Port
    ‪3 min walk‬
  • Place, Fortezza Castle
    ‪3 min walk‬
  • Place, Rimondi Fountain
    ‪3 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪74 min drive‬

Room options

View all photos for Executive Studio Suite

Executive Studio Suite

Executive Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Sofa Beds

View all photos for Comfort Studio Suite

Comfort Studio Suite

Comfort Studio Suite

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Studio Suite

Romantic Studio Suite

Romantic Studio Suite

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Romantic Studio Suite

Romantic Studio Suite

Romantic Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Rethymno

City center stay.At this hotel, you'll be steps from Museum of Contemporary Art and Venetian Loggia. Port of Rethymnon and Rethymnon Venetian Port are also within half a mile (1 km).

What's nearby

  • Rethymnon Venetian Port - 3 min walk - 0.3 km
  • Fortezza Castle - 3 min walk - 0.3 km
  • Rimondi Fountain - 3 min walk - 0.3 km
  • Rethymnon Municipal Garden - 7 min walk - 0.6 km
  • University of Crete - 4 min drive - 3.5 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 79 min drive

Restaurants

  • ‪Ναυπηγείο - ‬1 min walk
  • ‪Achinos - ‬2 min walk
  • ‪italian - ‬2 min walk
  • ‪Nuvel - ‬1 min walk
  • ‪Ερωφίλη - ‬2 min walk

About this property

Gateway Suites

Family-friendly stay with free WiFi in Rethymno
Gateway Suites offers its guests a garden, concierge services, and a front-desk safe. Public spaces have free WiFi.

This Rethymno hotel is smoke free.

  • 4 guestrooms or units
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Television in lobby
  • No smoking on site
Gateway Suites offers 4 air-conditioned accommodations with espresso makers and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. This Rethymno hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include showers, slippers, and hair dryers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Children's books
  • High chair
  • In-room babysitting (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 10 for children

Things to do

  • Private wine tours
  • Rowing/canoeing
  • TV in common areas
  • Wine tasting room
  • Wine tours

Accessibility

  • No elevator

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Printer
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 1104904

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Getway Suites
Gateway Suites Hotel
Gateway Suites Rethymno
Gateway Suites Hotel Rethymno

Gateway Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 23 out of 29 reviews
Rating 8 - Good. 3 out of 29 reviews
Rating 6 - Okay. 3 out of 29 reviews
Rating 4 - Poor. 0 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem of a property- rooms are offset from the street so quiet, comfortable yet very convenient to the town and sites. For the value and price we reserved more than one room and it was excellent.
Stayed 1 night in Jun 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very warm and welcoming. Our room was compact but clean and comfortable and had everything we needed. The room had stylish decor, a lovely welcome gift of raki, coffee machine, iron and hairdryer. Perfect location and we would definitely stay here again in the future!
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is at a very central area, in the heart of the old city and next to the sea and the fortress. Amazing beds, had a really restful sleep and easy check in process. Might only be challenging to find the entrance if someone comes at Damvergi street (entrance from nr.28 takes you to the back of the building, while main entrance with the reception is from Plastira street). Parking at low price is available on a 2‘ walk from the hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Arezoo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel in an excellent area!
Stayed 6 nights in Jul 2024

6/10 Okay

Grace

Travelled with partner
Disliked: Amenities
Overall disappointed. Booked a suite (Harmony). Positive-large comfy bed. Negatives-plunge pool with no bubbles and cold. Terrace area felt like a narrow corridor with limited sunlight as we were so low down. The television was also faulty. Last evening, we couldn't get into the building following a night out. We weren't told that our keys only gave us access via the front door. When we did go to the front door, there was a couple with a baby who couldn't enter as there wasn't a receptionist.
Stayed 2 nights in Jul 2024

10/10 Excellent

GREGG

Stayed 1 night in Jun 2024

10/10 Excellent

neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent amenities in a very pleasant room. The room has everything. The only detraction is no view, if you dont mind this, then definately consider staying here.
Stayed 1 night in Jun 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel great service great location
Stayed 4 nights in Oct 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the room with the plunge pool which would have been lovely if the terrace got sunlight. That said the room was spacious and beautifully furnished with a large and very comfortable bed. We stayed 7 nights and had clean sheets and towels every 3 days but on the other days only the bins were emptied. Breakfast was a good continental spread and served outside on the terrace by a lovely smiley waitress. If you wanted to self cater there was adequate catering equipment in the room for simple meals. The English speaking receptionist was very helpful with booking taxis when he was on duty. Great location for all the old town restaurants, shopping and tourist sites.
Stayed 7 nights in Sep 2023

10/10 Excellent

Floriane jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Lack of information and hospitality

We stayed here for three nights. When we arrived at the hotel, the name on the apartment was different from the one in the booking. The hotel was apparently "new," and the renovations were still somewhat unfinished. There was a smell of paint in the air, and the terrace fence looked new. We were handed the keys, and there was an information folder in the room. There was no mention of payment. When we asked about it, we were told it had already been charged, even though the booking said payment would be made on-site. Over the next few days, we heard activity right outside our door starting at 8 am. A decoration and artificial grass appeared on the "terrace", which was glued down using a solvent-based adhesive. The smell of solvent spread into the room. We complained about this, but reception simply said that if the smell was somewhat gone with the air conditioning, then the issue was resolved. The glue smell stayed on our "terrace" for the whole stay. As a result, we couldn’t make use of the outdoor area or the bathtub. Other example of the lack of information was when we asked if the front door would be locked after reception hours. They told us it would be unlocked. When we arrived later to the hotel the door was locked. That is how we found out that one of the keys we were given was for the front door. A clear lack of service-mindedness and experience was evident in conversations with the reception staff. The room was a clean and comfortable with a small kitchen.
Stayed 3 nights in May 2025

10/10 Excellent

Katarina

Stayed 1 night in Oct 2024

8/10 Good

Katarina

Liked: Cleanliness, property conditions & facilities, room comfort

Underbart läge, tyvärr dåligt Wi-Fi

Stayed 1 night in Oct 2024

10/10 Excellent

Annemie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wij vonden het een mooi accommodatie. Goede bedden,alles schoon. Aan de rand van het centrum, waar voldoende activiteiten waren,maar ook rust als je dat wenst. Betaald parkeren aan de overkant en in de omgeving vrij parkeren als je een plek vindt. Komen beslist nog een keertje terug.
Stayed 6 nights in Sep 2024

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ørnulf

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Jean-Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Décoration très agréable; à une minute du vieux-port et de la vielle ville.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jürgen, München

Stayed 2 nights in Sep 2022