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Stay Inn Hotels

3.0 star property
3-star hotel with a spa, connected to a shopping center

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Photo gallery for Stay Inn Hotels

Interior
Restaurant
Front of property
BBQ/picnic area
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Carretera Monterrey, km 213, Col. Valle Alto, Reynosa, TAMPS, 88710
  • Place, Plaza H100
    ‪14 min walk‬
  • Place, Puente Internacional Reynosa-Hidalgo
    ‪10 min drive‬
  • Place, McAllen Convention Center
    ‪23 min drive‬
  • Airport, Reynosa, Tamaulipas (REX-General Lucio Blanco Intl.)
    ‪20 min drive‬

Room options

View all photos for Comfort Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Comfort Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Premium bedding, desk, laptop workspace, blackout drapes

Classic Double Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 2 Queen Beds

View all photos for Comfort Double Room

Premium bedding, desk, laptop workspace, blackout drapes

Comfort Double Room

  • 27 sq m
  • Sleeps 4
  • 2 King Beds and 2 Queen Beds

View all photos for Junior Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout drapes

Junior Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Studio Suite, 2 Bedrooms

Rainfall showerhead, hair dryer, towels

Basic Studio Suite, 2 Bedrooms

  • 27 sq m
  • Sleeps 4
  • 2 King Beds and 1 Large Twin Sofa Bed

About the area

Reynosa

In shopping district.A stay at this hotel places you within half a mile (1 km) of Plaza H100 and 3 miles (5 km) of Peripheral Path Plaza. Also, Parque de Beisbol Adolfo Lopez Mateos is within 3 miles (5 km) and Mercado Zaragoza is within 6 miles (10 km).

What's nearby

  • Plaza H100 - 14 min walk - 1.2 km
  • Puente Internacional Reynosa-Hidalgo - 10 min drive - 11.0 km
  • La Plaza Mall - 23 min drive - 24.5 km
  • McAllen Convention Center - 23 min drive - 27.9 km
  • 17th Street Entertainment District - 25 min drive - 30.5 km

Getting around

  • Reynosa, Tamaulipas (REX-General Lucio Blanco Intl.) - 24 min drive

Restaurants

  • ‪Yaqui Parrilla Sonorense - ‬2 min walk
  • ‪El Pollo Loco - ‬5 min walk
  • ‪Spexia - ‬1 min walk
  • ‪Applebee's Valle Alto - ‬7 min walk
  • ‪Applebees - ‬7 min walk

About this property

Stay Inn Hotels

3-star hotel with a spa, connected to a shopping center
Stay Inn Hotels offers its guests a full-service spa, an outdoor pool, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and 3 meeting rooms are available. Spa services, a terrace, and barbecue grills are also featured at the business-friendly Stay Inn Hotels. You'll have access to the health club at a partner property. Free self parking is available.

This 3-star Reynosa hotel is smoke free.

  • 53 guestrooms or units
  • 2 levels
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Dining venue
Stay Inn Hotels offers 53 air-conditioned accommodations with blackout drapes/curtains. Beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Outdoor pool
ALTAVISTA
  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.7 out of 5, Exceptional, 163 reviews
The price is CA $122
CA $145 total
includes taxes & fees
Feb 28 - Mar 1
ALTAVISTA

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Onsite parking options include a carport

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: MXN 95 for adults and MXN 95 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour pool access
  • Full-service spa
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Doorbell and phone notification
  • Handrails in stairways
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Food and drink

  • Griddle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 350

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 350 per pet (varies based on length of stay), plus a one-time cleaning fee of MXN 350.00
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 95.00 for adults and MXN 95.00 for children
  • Pet fee: MXN 350 per pet (varies based on length of stay) plus MXN 350.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: MXN 350 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access is available 24-hours a day.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Stay Inn Hotels Hotel
Stay Inn Hotels Reynosa
Stay Inn Hotels Hotel Reynosa

Stay Inn Hotels Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 101 out of 202 reviews
Rating 8 - Good. 48 out of 202 reviews
Rating 6 - Okay. 29 out of 202 reviews
Rating 4 - Poor. 12 out of 202 reviews
Rating 2 - Terrible. 12 out of 202 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Maria A.

Travelled with family, Travelled with pets
Liked: Amenities
Pet friendly, clean rooms and professional staff.
Stayed 2 nights in Nov 2025

2/10 Terrible

Elias

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was awful. The electricity went out, the bathroom started overflowing, the breakfast was cold and mushy. There were cockroaches and a bad smell. I will never stay here again. Plus we were overcharged once we arrived at the hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Gemma

Stayed 1 night in Nov 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities
Really clean rooms as well as nice smell entering.
Stayed 1 night in Nov 2025

10/10 Excellent

Carlos

Travelled with family and small children, Business traveller
Liked: Amenities, property conditions & facilities
Good service
Stayed 2 nights in Aug 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Amenities
Good service
Stayed 1 night in Jul 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Sergio

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Parking is horrendous due to event center, their system was not activating room keys which made it very inconvinient to go in and out of the room ,I needed the attendant come and open my door every time I came back. There was no toiletries and towels were paper thin with no floor towel availiable for shower, very noisy place.
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Stayed 1 night in Feb 2025

4/10 Poor

Damaris

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
La alfombra estaba muy sucia, se veían las manchas a pesar de la luz indirecta de la habitación. Había un montón de cabellos en el piso, por el área del lavamanos. Había un cabello en el lavamanos, más en la regadera y hasta en la funda de la almohada. Sí necesitan ser más cuidadosos con la limpieza. En la regadera, solamente había un bote grande de algo jabonoso, sin etiqueta; trae tu propio jabón y shampoo, acondicionador, etc.
Stayed 1 night in Nov 2024

10/10 Excellent

Jesus

Stayed 1 night in Nov 2024

10/10 Excellent

Cesar

Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Monserrat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked
Stayed 1 night in Jul 2024

6/10 Okay

HUGO

Stayed 1 night in Jul 2024

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good place to stay.

Beautiful place, clean, excellent service and breakfast too. I like it.
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room

Great costumer services the staff super friendly the only little problem was that of the sheets had a red stain of what it looked like nail polished but no big deal
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Erika

Stayed 2 nights in Jun 2024

2/10 Terrible

Joel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo hotel

El servicio en la recepción es malísimo La habitación tenía un olor a humedad, el desayuno que ofrecen o estaba listo a las 7:00 am y la persona que atiende estaba en el baño y las bebidas las tenían con candado, te piden 100 pesos para el depósito de tu llave de habitación, nunca vuelvo a instalarme en ese hotel.
Stayed 1 night in May 2024

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn’t on shape to go to front desk to ask for another room, just arrived and noticed the bad smell from the bathroom/restroom. Just turned on the fan to allow the air to flow. Next morning tried to take a shower but bath was clogged, it became a pool with slippery floor. Was in the rush. I had to take a shower… is amazing they dare to rent a room like this
Stayed 1 night in Dec 2023

6/10 Okay

Karen

Liked: Staff & service
.
Stayed 2 nights in Nov 2023

10/10 Excellent

Justo

Stayed 1 night in Oct 2023

6/10 Okay

Roberto

Liked: Cleanliness, room comfort

Nice stay but had some stressful issues

This hotel's listed Tel# listed on the hotel's website and tel provided by hotels.com did not work. I called from the airport; impossible to contact. I was calling for shuttle pickup. This situation was very stressful. Ended up paying $25 US for taxi. The lockbox in the room did not work; no one at the hotel could fix it. The door lock broke; they moved me to another room. The stay in general was ok. This hotel is next to a small shopping center where the is 4 restaurants and a bar. There is also a gym where if you're a guest, you can use the gym. This was very nice. The service was ok and they have a security guard in the night. All staff was very friendly. If it was not for the "no tel#" issue, this would be a good stay. I was also stressed about the room safe situation; especially no one could fix this. My room did not have a tel so I could not contact the desk. The restaurants and gym next to the hotel makes this a good stay.
Stayed 5 nights in Oct 2023

10/10 Excellent

Florisol

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable.
Stayed 1 night in Sep 2023